Disable Global address list suggestions when composing e mail

I got a question of one of my users a few days ago pointing out that when using an Iphone with Active Sync / Exchange synchronisation he is not able to disable e mail address suggestions he gets when typing the e mail address in the TO field comming from the Global Address list.
My user wants to use his personal contacts he uses in Outlook, but does not want to use the Global Address list from exchange. (at least not the automatic suggestions which pop up during typing an e mail in the TO / CC fields when composing an E mail.
I am able to disable this in the Contract app, but not in the E mail app in IOS.
It seems that when I enable to sync the contacts I get both the Personall contacts plus the Global Address list, there is no way to set any setting in regard to the contacts here.
I cannot find any setting which disables the phone of looking up the address I am typing in the Global Address list, having a verry big corporate global address list (we use this in our desktop / outlook environment) this can be verry annoying.
Anyone who can tell me if I can disable this (or not) and if so point me in the right direction ?
Thank you

What device do you have? And what is missing? You Compose a message, choose a name, then they have email addresses missing? or the contact is missing?
BlackBerry Help
www.blackberryboards.com

Similar Messages

Cannot see Global Address List (GAL) when I type in name in email

we have BES 10 with some Q10s and Z10s. on this one particular Z10, when I begin to type a name in, it does not automatically give me suggestions withinthe global address list (a list below) with the names that have that sequence in.
On all the other ones, I get suggestions that are part of the GAL. is there a setting for this and how can I make it so it suggests/looks up the gal when I type a name in?
to circumvent this I can type a name in and then click on 'lookup' and then it resolves some names within the GAL, but this is tedious and the other phones don't act this way.
thanks for any help

Do you want to change to your name for just the email and/or your MBP? As it stands now, your sister is the admin not you.
If you just want to change the email and you are using Apple's Mail, post in the Mac OS X v10.6 Snow Leopard/Mail forum. If using 3rd party email client, post in their forum.

Get name from Outlook Global Address List and other info

Hi, I hope somebody can help me. I'm new in Acrobat scripting so I need some more Help.
I have a link that executes a script that will send an e-mail message.
This is my script:
app.mailMsg(true,"[email protected]","[email protected]","","This is the subject","This is the body of the mail.");
I noticed that when executing this script, Acrobat opened the Outlook Global Address List to verify the e-mail accounts; which is great.
Now, I'd like to know if there is a command that does this:
1. (before opening Outlook new message window) Open a window asking for the recipient e-mail address.. with the possibility to get it from the Outlook Global Address Book
2. Open a second window asking the same as above but putting the e-mail address in the "CC" field.
2. Finally, the New Message window appears with the "to", "cc", "subject" and "body" fields filled.
I'd really appreciate your help.
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Hey Cristian,
I'm interested in your link script. How do you use it? In what program are you and where do you put the actual script?
Thanks,

Excluding disabled and expired users from Global Address List

There showed a request in my company to remove expired user accounts from the GAL. Is there any way to do it in the filter rules of the GAL? I would practicaly like to exclude them from GAL when they are expired, and include them in the GAL when enabling
them again, but in an automatic way. Is there any method existing to do that? We are using Exchange Server 2003.
Thanx,
Kristian

Hi,
To hide from the address list, you can follow the steps below to get this.
1. Open ESM, expand Recipients.
2. Click on All Global Address Lists, in the right hand pane right click
Default Global Address List and go to Properties.
3. In the Default Global Address List Properties, click preview.
4. Scroll through a list of users to choose the user you want to hide, right click and go to Properties.
5. Under the Exchange Advanced tab, check "hide from Exchange address lists"
Best regards,
Belinda
Belinda Ma
TechNet Community Support

Is there a way to remove Exchange global address list from phone/Mail app?

I have an iPhone 5 running iOS 7.0.3. Wondering if there is a way I can prevent an Exchange global address list from loading when I compose a message. I am only syncing Mail - not contacts or calendars. Also tried dropping and re-adding account to see if that did anything. This is a personal phone connected to company's Exchange account (legitimately) - I would like to reduce the chance that I incorrectly email a company employee from my personal account when composing a message.

That is what I expected Chris, but to answer your question - yes. I have two accounts setup with the Mail app - Gmail and Exchange. Gmail is the default even. When I am in the Gmail account, compose a new message, just typing "john" for example, brings up most recently used john's first, then all the Johns in my company. I really would prefer not to even have those names populate. Not sure if that can be prevented without dropping the Exchange mail account altogether. That is my question - and thank you for your reply.

IOS Global Address List search issues

We are having some problems searching for some users in the Global Address list on Office 365 from iOS devices. The only way to make them show up is to add a space after their name...so if I'm trying to find "Joe" I have to type in: Joe followed by a space in order to find him. However, not all recipients in the GAL are exhibiting this behavior, some can be found by just typing in their first name. I can type in "jake" and find all users, but if I type in "joe" it comes up with nothing.
I've verified there's no space after these user's name in AD, has anyone else seen this issue?
I have a post over on the Office 365 forums as well, but they suggested to reach out over here too.
Thanks!
-jake

Was able to resolve this with Microsoft Support for any that may have this issue too. Apparently iOS has a minimum 4 character entry when searching the GAL, so names like Joe, Bob, Ron, etc. will not show up until you "enter" a 4th character in the form of a space.
Assuming this is an issue with all Exchange setups, but this was on Office 365 so your results may vary. Interesting that this is not the case on OS X where 3 character GAL searches are fine.

Downloaded Global Address List does not download all fields

I have my Global Address List from the Exchange Server linked into an Access 2003 database. (Will not link to Access 2007, 2010 format). There is one field (TITLE) that appears in the structure of the linked table but the data for that field is not
downloaded. When I look at the Global Address List in Outlook, the TITLE field is populated with the appropriate data. How can I get the data from the TITLE field into the Access linked table?

Hi Kay_some,
>>I have my Global Address List from the Exchange Server linked into an Access 2003 database. (Will not link to Access 2007, 2010 format). There is one field (TITLE) that appears in the structure of the linked table but the data for that field
is not downloaded. <<
If I understood correctly, the data of TITLE filed didn't download in Access 2003. Also as far as I tested, this field works well in Access 2013.
Since the support and updates for Office 2003 is no longer available. Office 2003 products no longer receive the following:
Assisted support
Online content updates
Software updates from Microsoft Update
Security updates to help protect your PC from harmful viruses, spyware, and other malicious software, which can steal your personal information.
To get more powfull experience about using Access, I suggest that you update it to the latest version.
In addtion, this forum is for developers discussing developing issues about Access, if you have issues about end-user, you can get more effective response from
Microsoft Office TechNet or
Office Microsoft Commnity forum.
Regards & Fei
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Global Address List Contacts Appearing Unexpectedly

I have a very strange issue regarding Exchange Active Sync and the Global Address List. I've added an Exchange account to an iOS8 iPhone 6 but am only syncing the calendar. Even though I have the contacts sync option disabled when I type in the address field of a new message it pulls email addresses from the GAL of the exchange server. When I go to the Groups section of the Contacts app I do not see the option to disable the GAL like I do when I use a phone that allows contacts to sync.
Is there another way to disable GAL lookups when not syncing Exchange contacts?
Thank you.

On my phone I go to the Groups screen and at the bottom of the list it says "(account name) Global Address List".

Global Address List Not Updating in Outlook

I have a question from user about Global Address Not updating in Outlook. We have a user whom name was changed, how ever his new name didn't appeared on Global Address List in Outlook client
I did explained to him that Outlook require about 48 hours to reflect a new update Global Address List then he asked me why previously (24 hours) his old name also disappear from Global Address List.
Could you please advice.

Hi,
Please check whether the new name is updated in Global Address List when the user accesses his mailbox from OWA and Outlook Online mode.
If the new name is also not changed in GAL for OWA, please refer to bawzman's suggestion to run cmdlets to update globel address list in Exchange server.
If the issue only happens in Outlook cached mode, the issue should be related to Offline Address Book which is used for Cached mode as Globle Address List. We can manually download it and update the address list by clicking Send/Receive > Send/Receive
Groups > Download Address Book to have a try.
Regards,
Winnie Liang
TechNet Community Support

Exchange 2010 - Offline Address Book and Global Address List Issue!

I don't think I'm going crazy but cant find out why this is happening?
When I search the Address book in cached mode (OAB) in outlook for "Jackie W"
I get a number of users which include "Jackie W***"
but some are "Jackie K***" or "Jackie B***"
but their Office is set to "Westminster"
But this is the strange part when I search on the address book with Cached mode disabled (GAL) I only get users with Surnames begging with
"W" so only "Jackie W***" show up and if I just type in "Westminster" I get users form that location! but not a mix like on the OAB! Also when using the OAB if I type
"Jackie West" it brings up the Jackie from Westminster but this dose not happen when using the GAL because there is no
"Jackie West" in the Address book?
To my knowledge the OAB is just a Copy of the GAL that updates every 24 hours, and should be the same (give or take a few starters and leavers in the last 24 hours) and should pull up the same information when searching is this correct or am I going crazy!
:D
Technical Beta Tester || Matthew John Earley BSc (hons) || www.o0MattE0o.myby.co.uk

Hi MattE,
Does it happen for each Outlook profile you have, from every user account which is on Cached Mode.
A.If not then I believe OAB copy is either corrupted or Out of date.
Checking it on OWA would confirm the actual GAL data.(Similar to Online Exchange)
Client side update runs by default at Startup and every 24hrs , if skipped it will wait for next day or manual update.
1.In Outlook 2010, select the File tab in the upper left corner, then Download Address Book from the Account Settings drop down menu.
Outlook 2007 users should select Tools from Outlooks uppermost menu, then Send/Receive and Download Address Book from the Tools drop down menus.
2.The Offline Address Book window will appear. Make sure the following options are selected:
##De-check the Download changes since last Send/Receive option
##Make sure Full Details is selected
##Make sure the \Global Address List is selected from the Choose address book drop down menu
Q: How frequently is the offline address book updated on the Outlook client?
A: If left constantly running, Outlook in cached mode automatically updates the offline address book on the client every 24 hours. The 24-hour time period is measured from the time that the offline address book was last downloaded successfully. For example, if you complete an offline address book download at 09:00 today, Outlook will start the offline address book download the next day at approximately 09:00. Therefore, different people will receive updates at different, random times.
Note The default setting on the Exchange computer is to generate an offline address book differential file every morning at 04:00. For a change that is made in Active Directory to reach the client computer, the following events must occur:•The change must be picked up by the Exchange computer that generates the offline address book files. This can take several hours. At worst, it can take 24 hours. This variable will be referred to as "x."
•The Outlook clients must download the offline address book updates every 24 hours. This update can take several hours. At worst, it can take 24 hours. This variable will be referred to as "y."
The update reaches the client machines x+y hours later. It would be rare for a client to ever experience a 48-hour delay or more unless there were some Active Directory or public folder replication issues.
B.If yes, then there is a issue with OAB generation, that needs further troubleshooting depending on the distribution structure used Public Folder based or EWS.
• Try following:
EMC > Organization configuration > Mailbox > Offline address book.
Then right click on "Default offline addressbook" and select properies.
Click on "Distribution" tab, and untick "Enable public folder distribution". Click "Apply" and "OK"
Update the Address Book. Let replication finish.
Now go back to same location and tick "Enable public folder distribution" back again. Click "Apply" and "OK".
Here is a old times article I like:
Offline Address List Generation Overview
http://blogs.msdn.com/b/dgoldman/archive/2005/03/31/overview-of-the-oabgen-process.aspx
One More Old but relevant:
Administering the offline address book in Outlook
http://support.microsoft.com/kb/841273
Regards,
Satyajit
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Updating Global Address Lists and its corresponding attributes

What do these attributes have to do with the updating of global address lists?
1.msExchAddressBookFlags
2.msExchModerationFlags
3.msExchProvisioningFlags
and what exactly happens with showInAddressBook when hide from address lists are selected or unselected??

Hi,
1. MSExchAddressBookFlags attribute is a flag about the default address list to display for Outlook users address lists. When the value is set to 0, the user would set Contacts as the default address list, when the user opens Address Book, it firstly displays
user’s Contact.
2. MsExchModerationFlags attribute on the Distribution Group indicates if sending the auto approval to senders.
3. About the msExchProvisioningFlags attribute, there is no official article explaining it. Your understanding will be appreciated.
Hope this can be helpful to you.
Best regards,
Amy Wang
TechNet Community Support

Sort Global Address List by Last Name in Exchange (SBS 2011)

Hello
We Use SBS 2011 and outlook for interoffice mailing.
In our Company People Know each other by their Last Names. But in Outlook in Global Address List names are sorted by First Name alphabetically. I want, for example, when people type “C” in search box of
“Select Names: Global Address List” people who have Last Names beginning with C to be shown.
Thank You for answering

Hi,
Based on your description, please refer to following similar thread and check if can help you.
Exchange
Server 2007 Global Address List, Sort by LastName, FirstName
By the way, in
Select Names: Global Address List, did you click
Advanced Find option and type name in Last name tab in Find panel to search result? Was it will be an acceptable option?
If any update, please feel free to let me know.
Hope this helps.
Best regards,
Justin Gu
Please remember to mark the replies as answers if they help and unmark them if they provide no help. If you have feedback for TechNet Support, contact [email protected]

Exchange 2013: Problem with Default Global Address List after migration

I just completed a migration from Exchange 2007 to Exchange 2013. The 2007 box has been decommissioned just last week. I have been seeing weird issues with our offline addressbook and global address list, since the migration, but always thought
it was related to Ex2007. Well the issues still exist and here's what i've found so far:
1. If any user goes to Schedule Appointment in Outlook, and they click the Rooms button (on the Scheduling Assistant page), we get a LONG wait (about 5 mins or more) and then an error that says: "The operation could not be completed because
an offline address book is not available. Download a copy of the offline address book." When i click OK, the address book is up, with the "All Rooms" list showing blank (we have 3 rooms in Exchange currently).
2. Now if I go to the Address Book in Outlook it opens to the GAL and it's up to date... I can also force an update to the offline address book after adding a new group or entry, so i know offline address books are being updated properly and
working. HOWEVER, if i go to any of the other address lists (besides Contacts and GAL) under All Address Lists (All Contacts, All Groups, All Rooms, All Users and Public Folders) I get the same error given above: "The operation could not be
completed because an offline address book is not available. Download a copy of the offline address book."
3. I went to the Exchange 2013 EAC and went to Organization -> Address Lists. Everything under here said 'NO' under the Up-to-Date column. When i looked at the properties on each list, and clicked save, I had to update to the new version.
After doing this, the Up-to-Date column said 'YES'. I could do all lists EXCEPT for the GAL. It still says 'NO'
4. The last thing i did was set my Outlook to NOT be in cached mode. This should give me a direct connection to the GAL and all lists, if I'm not mistaken... So when i do this, I cannot even open see the GAL. The ONLY option in the
Address Book that comes up is Contacts (which are my personal ones).
5. I just now ran Get-GlobalAddressList | fl in powershell on the Ex2013 server. I see some things that make me wonder... First; nothing in the RecipientFilter field, however, there is something in the LdapRecipientFilter field.
Second; the RecipientFilterType field says "Legacy". and Third; the RecipientFilterApplied field says "False".
Didn't know what these should all be, but it appears maybe this is the cause of all my issues?? Can someone help me out here.. even if i have to recreate a new GAL, i'm fine with that, I just don't know all the steps to do so. I just need it
to work!
Thanks
Jeff
-Jeff

Hi,
In my opinion, it is better to confirm whether the GAL is good, first.
How about the GAL working in OWA?
If GAL working well in OWA, it seems the issue on the Outlook Client or Connectivity side.
Please trying to run Outlook on the safe mode to avoid some AVs, add-ins and firewall for testing.
Please follow the steps as below to narrow down the OAB issue.
Following are the locations that .lzx files in CAS server and BMX server:
CAS:
C:\Program Files\Microsoft\Exchange Server\V15\ClientAccess\OAB
MBX:
C:\Program Files\Micorosft\Exchange Server\V15\ExchangeOAB
Please verify whether the .lzx files update to the latest.
1. If the .lzx files in MBX server not update to the latest.
It should be an issue on the OAB generation side.
2. If the .lzx files in MBX server is latest, but CAS server not.
It should be a distribution issue.
1) Please run Get-OabVirtualDirectory command in EMS to verify whether at least one OAB VD exist in the org. If not, please create a new one.
2) Please make sure whether any setup for Web Distribution. Selecting the “Enabling an Offline Address Book for Web Distribution” checkbox.
3) Please force restart File Distribution services to distribute OAB files manually.
3. If the .lzx files in MBX server and CAS server are all update to the latest.
It should be the connectivity between CAS server and Client issue.
1)Please verify the network.
2)Please check DNS, MX, etc. configuration.
3)Please run “Test E-mail AutoConfiguration” to check the AutoDiscover details.
   Please make sure the OAB URLs are correct.
   If the OAB URLs are incorrect, please using following command to re-set them:
   Set-OABVirtualDirectory -Identity "ServerFQDN\OAB (Default Web Site)" -ExternalUrl
https://www.contoso.com/OAB -InternalUrl
https://mail.contoso.com/OAB
4)Please checking the App log and finding solutions from Microsoft Technet articles or KB, according to the Event ID.
5)If it still not working after performing the methods above unfortunately, please trying to re-build OAB Virtual Directory.
   Article for reference:
   Remove, Re-Create, and Reconnect an Offline Address Book Virtual Directory
http://technet.microsoft.com/en-us/library/bb123595(v=exchg.141).aspx
Hope it is helpful
Thanks
Mavis
Mavis Huang
TechNet Community Support

Exchange Global Address List search not showing name or email

I have an iPhone and iPad connected to a Microsoft Exchange server at work. When I search the GAL for a person in the company, the results are shown as the Company only (data coming from the 'Company' field on the Exchange server) instead of the contact's name.
Here are the steps I'm taking:
- I go to Contacts app, select 'Groups', then select 'Global Address List'
- I type in a name of a person I'd like to email. For example I type John to search for all the Johns in the company.
- I get a seach result that lists anyone with John in their name. The problem is the search results list the company name instead of the user's/contact's name. (If the 'Company' field is blank in Outlook/Exchange, I CAN see the user's name).
So my search results for John look like this:
COMPANY
COMPANY
John Smith
Sarah Johnson
COMPANY
COMPANY
COMPANY
John Deer
COMPANY

There is software available that would give you support for GAL and some other SP2 features on a S60 phone. Check here: http://www.dataviz.com/products/roadsync/series60/index.html
Jason C. -
Office Mobility Blog
http://mobileofficeblog.dataviz.com/

Exchange 2007 Global Address List

I connect to my organisations Exchange 2007 server.
My address book syncs for my personal contacts, appearing in address book as a brown book icon with an @ symbol.
However, there is also a blue book icon with an "i" on it. When I click on it, in the right hand pane appears "Search [organisation] global address list", but there are no entries.
I can access the global address list either through Outlook Web Access (OWA) or Outlook (on a PC), so I know there are entries there. On OWA, my personal entries appear in Contacts, whereas the global address list appears on OWA in address book.
Any tips on how to access the global address book from within Address Book on Mac?
Thanks in advance.

Further update, if I do a search whilst "Search [organisation] global address list" is displaying, it does search the global address list and bring up results from it.

Disable Global address list suggestions when composing e mail

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