Disable/Hide Clipboard Sharing in remote control viewer

I need to give access to Help Desk Users so that they can take remote Control of the local machine but
they can not copy paste files. I want 'Enable Clipboard Sharing' disabled. Is this possible?
1. I tried thru registry entry in every helpdesk machine to change clipboard value to 0/1, Where users
are allowed to modify to modify registry in HKLU entries so unable to block.
2. I am planning to control the clipboard settings in server level.
So other than SCCM administrator, no one allowed to modify.
Pls suggest

This should do the trick:
http://social.technet.microsoft.com/Forums/en-US/cbc8cd28-4314-4988-8d32-6fba7b57fdad/remote-control-with-disable-clipboard-sharing?forum=configmanagergeneral
It's a user setting and not configurable through ConfigMgr. I would think you can use a GPO to set that key.
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Issue with KB2830477 and SCCM 2012 Remote Control Viewer

I've just rolled out Feb '13 updates for Windows 7. The update KB2830477 appears to cause
an issue when closing a remote control session using SCCM Remote Control Viewer
(2012).
The following error appears:
"ConfigMgr Remote Control Viewer has Stopped Working"
"A Problem Caused the Program to Stop Workingcorrectly. Please Close the
Program"
In the Event log, the following event is triggered in Windows Logs>Application.
Faulting application name: CmRcViewer.exe, version: 5.0.7711.0, time stamp: 0x4f42f979
Faulting module name: msxml6.dll, version: 6.30.7601.17988, time stamp: 0x5091ff29
Exception code: 0xc0000005
Fault offset: 0x00056368
Faulting process id: 0x24c0
Faulting application start time: 0x01cf2d7bf99dc96d
Faulting application path: C:\Program Files\Microsoft Configuration
Manager\RemoteControlViewer\CmRcViewer.exe
Faulting module path: C:\Windows\System32\msxml6.dll
This is with an EventID: 1000. Removing the update resolves the issue.
Report Id:
36c3642d-9970-11e3-89bd-028037ec0200

Hi,
I recommend you check the log file CMRcViewer.log:
It records details about the activity of the remote control viewer.
Located in the %temp% folder on the computer running the remote control viewer.
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SCCM 2012 Remote Control Viewer - Multiple Session

Hello Guys,
We have faced one issue that there have only one session can be connected if we are using the SCCM 2012 remote control viewer. The problem is that we have two support team may require to remote the same desktop in the same time via the remote control viewer.
Do anyone know how we can activate more session for remote control viewer in SCCM 2012?
Thanks,
SCCM users

FYI – If you need to have 2 technicians remoted into the same device, we found a workaround, this works with SCCM 2012 SP1 CU3, and Windows 7 clients.
For tech1, using the ConfigMgr console, right-click the device, Start -> Remote Control
For tech2, using the ConfigMgr console, right-click the device, Start -> Remote Assistance

Remote Control Viewer Permissions (Standalone)

For the moment, we are allowing our Field Services / Service Desk personnel to remote machines using a packaged standalone CmRcViewer.exe. We've gotten the reg keys added that will enable auditing, however, we've noticed a minor issue:
All users have the ability to remote, regardless of what security is set in SCCM. So much that only one team (of 8 people) has Remote Control permissions, yet everyone is still able to use it without SCCM stopping them.
I have tried adding the site system into the command line launch parameters (CmRcViewer.exe computer \\sitecode), no luck.
My test user (which only has local admin rights, no permissions at all in SCCM) is still able to remote any machine.
Am I missing something?
Remember, mark posts that are helpful, or if it has answered your question, mark as answer.

Yes. Local admins on the target boxes are always granted permissions to remote control the system.
Torsten Meringer | http://www.mssccmfaq.de
So to be clear, when running in standalone, permissions within SCCM have no bearing on the use of the tool, correct? Only local admin rights? Multiple guides I read online about using CmRcViewer said the permissions had to be granted in SCCM (Remote Tools Operator)
- looks like they may have been wrong.
Remember, mark posts that are helpful, or if it has answered your question, mark as answer.

How do I Audit Remote Control?

A requirement of us implementing SCCM Remote Control, is that were able to report on what/when technicians are connecting to client systems. Upon investigating the canned reports in SCCM, I've found 3 reports that do some of this, specifically
the 3 under "Status Messages - Audit";
- All audit messages for a specific user
- Remote Control - All computers remote controlled by a specific user
- Remote Control - All remote control information
1) Is there any more reports that may be useful? If so please specify.
2) These reports also seem to be missing some information about connections that I made during testing. How does this auditing/report process work? and how would I troubleshoot whether the auditing was working correctly?
3) Is it possible to audit/report on connections made from the standalone Remote Control Viewer tool?
Thanks,
Bill

I've used those those reports and haven't noticed missing information. I don't keep track of every session...
Perhaps were you using the remote control viewer utility directly instead of using the Admin console?
As for question 3, it is normal. If you launch the remote viewer executable directly (not from the admin console), those sessions are not auditable. There are many threads about this... here's one:
https://social.technet.microsoft.com/Forums/en-US/10aadbda-6a9c-4ee8-bcd8-a289d3a08385/methods-to-start-remote-control-other-than-sccm-console?forum=configmanagergeneral

SCCM Remote Control - Set default to not "scale to fit"

We are using SCCM Remote Control Viewer (CmRcViewer.exe).
By default the view is set to "scale to fit" (with a tick) for every computer you connect to. If you change it to unticked it then reverts back for the next computer you connect to. Is there a way to set the default not to be scale to fit (unticked)?
I have looked through the registry but can't see anything obvious.
Thanks!

Sounds like a good DCR though which you can file on Connect (connect.microsoft.com) -- anything you file there goes directly into the product team's bug database. That doesn't mean it will get fixed, just that someone will review it and the more justification
you can add, the more likely it will be considered to be addressed in the future.
Jason | http://blog.configmgrftw.com

SCCM 2012 SP1 Remote Control Smart Card Support?

Hi,
We're currently running SCCM 2012 SP1. We have implemented mandatory smart card login on our Win 7 workstations using GPO. Is it correct to say that SCCM's Remote Control Viewer does not support passing of smart card credentials through the session?
Our testing thus far would indicate that it does not. This is problematic for our help desk that often uses the Remote Viewer to connect to end user machines and then elevate rights to perform admin level tasks. So far the only way we have developed
to work around it is to run a script that temporarily changes the GPO to remove the smart card enforcement requirement. Is there a better way to address this issue?
Thanks
Josh

Just to add to Wally's comments, there's actually no way this will ever happen without significant investments and development time (if it's possible at all) and it's really not anything that the ConfigMgr product group could implement as it has to with
authentication which is handled by the OS. Passing smart card credentials across the network is inherently flawed and poses a huge security risk. When this was discussed internally at Microsoft, the security teams there said they could easily hack any mechanism
that tried to do this and compromise the credentials.
The recommendation from Microsoft is to use local admin accounts on workstations for elevation. This goes for *any* type of remote control (including remote desktop btw) because the same security weakness exists regardless of the remote tool being used.
Jason | http://blog.configmgrftw.com

ZENWSbrowser or C1 - Remote Control on a terminal server

When launching ZENWSBrowser or C1 Remote Control on a terminal server Step 1
I login as user "A" and am able to successfully Remote Control, View, ETC...
any workstation. But while user "A" is logged in to the terminal server,
User "B" or any Other user that logs into the Terminal Server and tries to
remote control, after selecting the WS then selecting Remote Control, View,
ETC... this user "B" gets nothing however User "A" who is still logged in
gets User "B" requested remote control session. Any Ideas?

I could write a small wrapper that killed Java.exe when Desktop4.exe was
launched.
I don't know if that would help you.
If you want me to do that, drop me at note at my email craig_d_wilson at
yahoo.
It would take me all of about 5 minutes.
Craig Wilson
Novell Product Support Forum Sysop
Master CNE, MCSE 2003, CCNA
Editor - http://www.ithowto.com
(Seeking Full-Time Expert? Drop me a note :> )
"Toby LeBlanc" <[email protected]> wrote in message
news:[email protected]...
> OK here's what we believe to be the issue. It seems that desktop4.exe
> when run independently or through ZENWSbrowser lauches it kicks off
> Java.exe but doesn't release it. If we kill java.exe process then all is
> well. This does not happen with Console1. I have upgraded to the latest
> C1, Snapins and even tried copying the latest release of Java over the jre
> dir inside the C1 directory. So is Java.exe launched by desktop4.exe in
> server or client mode? There appears to be a switch (-client) for
> java.exe that allows you to launch it in client mode that may resolve this
> issue.
>
> We are going to attempt to upgrade the terminal server to Windows 2003
> so that we can set it to kill java.exe if it is running for more than 15
> seconds or so but this is obviously not a good solution. Besides I hate
> to allow the Microsoft Funkies here to fix my Novell problem with a
> Microsoft solution, it would give them way too much pleasure. Anyone have
> any thoughts?????
>
>
>
> "Toby LeBlanc" <[email protected]> wrote in message
> news:[email protected]...
>> When launching ZENWSBrowser or C1 Remote Control on a terminal server
>> Step 1 I login as user "A" and am able to successfully Remote Control,
>> View, ETC... any workstation. But while user "A" is logged in to the
>> terminal server, User "B" or any Other user that logs into the Terminal
>> Server and tries to remote control, after selecting the WS then selecting
>> Remote Control, View, ETC... this user "B" gets nothing however User "A"
>> who is still logged in gets User "B" requested remote control session.
>> Any Ideas?
>>
>
>

Disable the remote control, menu.

Maybe a dumb question but I can't seem to find a way to disable the menu that comes up from the remote control. It seems to jump up once in a while and I never use it and would just like to disable it.
Thanks
Stein

Yes, I didn't realize that's what it's called.
I use an application called synergy http://synergy2.sourceforge.net/ to share the mouse and keyboard with a windose machine, a linux box and this mac. It is a really nice way to stay somewhat OS agnostic, it also shares the clipboard with the various machines. I really like the app. However, this nagging problem happens occasionally where Front Row will just randomly pop up and I can't get back out of it. So all I can do is reboot. I'm not sure what causes it, although I'm fairly sure it has something to do with synergy. I did not know there was an easy way to disable the remote, so I've done that now and maybe it will make a difference. But is there a way to just completely disable, uninstall Front Row?
Thanks
Stein

Remote Control and Remote View Problem

Hi,
I work at a High School running Netware 6.0 SP5 and Zen works 4.01 ir7.
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user logs in through group policies. This logo works perfect for the
desktop wall paper and loads every time a user logs in.
When I Remote Control or Remote View a computer the users desktop wall
paper turns from the logo being forced down through group policies to the
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I would prefer the desktop wall paper staying the schools logo when I
Remote Control or Remote View because if the desktop wall paper changes to
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users computer, they will know that someone is taking over their computer
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We have Windows 98SE computer running Novell Client 3.4 and we have some
computers running Windows XP Professional SP1 and Windows XP Professional
SP2 both running Novell Client 4.91 SP2.
The Remote Control and Remote View problem of the desktop wall paper
changing on the users computer occurs on all operating systems mentioned
above.
Is there a solution to my above problem? When Remote Controlling and
Remote Viewing someone's computer I don't want the desktop wall paper to
change.
Thanks!

Bpilon,
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Has your problem been resolved? If not, you might try one of the following options:
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Be sure to read the forum FAQ about what to expect in the way of responses:
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If this is a reply to a duplicate posting, please ignore and accept our apologies
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Disable remote control IR receiver is not showing up in system pref.

My remote for my iMac is not working. I originally thought it neeeded a new battery but that was not it. I had a power outage the other night and since then have been noticing the problem.
The apple support says;
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Open System Preferences and click Security.
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When I go to system preferences and then security, the option to 'disable remote control infrared receiver' does not show up.
Yesterday I restarted and the option came back, this morning after turning my computer on it wasn't there again. Any idea how to resolve this problem for good?
Thank you
Dan

The next time you notice the line gone from the System Preferences, open up your System Profiler (from the /Applications/Utillities/ folder) and check to see if the "IR Receiver" is listed under the USB section in Hardware.
If it doesn't appear there, then perhaps you're having some kind of failure of your receiver? If it does appear there, then it would seem more likely that you're having some kind of preference file or setting problem.
-Doug

HT4352 How can I get Home Sharing turned on my Apple TV if I have lost my remote control and my remote apps on my ipad and iphone can not get access to my apple tv, only my itunes.

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You can't, you will need to get a new remote.

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Disabling the MBP's ability to receive signals from remote control?

I own an AppleTV, my roomate uses a Macbook and I have the Macbook Pro, and they all use the same remote control and signal. Anytime we use the remote for the AppleTV it sends our notebooks into Front Row. Is there anyway to disable the mac's ability to receive the signal from the remotes?
Thanks.

Hi,
What you need to do is pair each Apple Remote so that it's only recognised by the Mac it's paired with. The following Apple KB Documents will guide you on how to achieve this:
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http://docs.info.apple.com/article.html?artnum=304991
*Pairing your Apple Remote with your computer*
http://docs.info.apple.com/article.html?artnum=302545
Kryten

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Use 2nd gen apple tv and remote control app on iphones and ipad. We can control some functions on the apple tv but unable to purchase, access such controls as reset, restart, turn off home sharing, etc. Home sharing stuck on old apple ID. Please help.

That is why I said to restore via iTunes, did you check the link?
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FYI: An Apple ID cannot be deleted so the old one would still exist (even if you no longer use the email account it is associated with).

Disable/Hide Clipboard Sharing in remote control viewer

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