Disable Protected Mode
I have installed Reader 10.0.1 on my MacBook (OS X 10.6.3).
I am trying to disable protected mode in order to view a particularly troublesome file/document. Where is the configuration panel that will allow me to toggle on/off "Enable Protected Mode at Startup"?
I've seen it suggested that this panel is located under Edit > Preferences > General, but my version of Reader does not present this as an option (ie. there is no "Preferences" option under the Edit tab). There is a Preferences option under the main Adobe Reader tab, but I do not see the Protected Mode toggle button under this option...
Protected Mode is win only fearture. http://blogs.adobe.com/asset/2010/07/introducing-adobe-reader-protected-mode.html
Similar Messages
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Acrobat Reader X Disable Protection mode
Hi All,
i need some help with this freaky Acrobat Reader X version.
We have currently ~1000 computers with different old versions of AR (form 6 to 9)
We need to upgrade to 10.0.1 version all PC's
Will use SCCM for distributing the package.
OK... everything here seems good but ... a lot of problems and erros appear.
First we've installed on test group of 10 pc's the AR 10.0.0
all users start complainig that they can't open the pdf's from our file servers.
Solution - bring the patch 10.0.1
After that all users start complaining that they can't print - Windows Error - Acrobat need to be closed !
Solution - Protection mode disabled.
My questions :
1. How can I distribute both the Package of Acrobat and the update together with SCCM
All my tries and reaings failed !!!
i've try different methods and no success
msiexec /i /q \\server\d$\Workstation Baseline\AcrobatReaderX\AcroRead.msi TRANSFORMS="AcroRead.mst" PATCH=\\server\d$\Workstation Baseline\AcrobatReaderX\adbeRdrUpd1001_Tier1.msp
this do not work for me This is in SCCM program
2. How can i disable through Adobe Wizard the Protection Mode ?
I know how to do it manually but is not acceptable this way - i can't communicate with 1000 users to do this manually
I know how to disable it from registry with GPO , but i can't disable it before installation, also i can't disable it on all PC's after installation, because it will take several days to complete for all pc's and this "hole" of some days will stop the work of our end-users.
Any fresh ideia is wellcome. Also any help
Thankshey,
had similar issues with protection mode.
found we can do it 2 ways, 1. via registry entry, or 2. via an ADM.
sorry cannot remember the referenced posts for the fixes below...
we use the adm so that users cannot change it, and so that updates dont reset it.
note that the adm has only a few settings, and i dont know the code for any other settings.
1. - REG method:
Windows Registry Editor Version 5.00
[HKEY_LOCAL_MACHINE\SOFTWARE\Policies\Adobe\Acrobat Reader\10.0\FeatureLockDown]
"bProtectedMode"=dword:00000000
REM: Above line Disables Protected Mode on startup
2. - ADM Template method
please note, just copy and paste into a text file and rename as .adm.
remember that on the last section of the code below, change the "YOUR HEADER HERE" bit to what you want to use to find it in the GPO manager once you add the template.
CLASS USER
CATEGORY !!YOUR_COMPANY_NAME_GOES_HEREHeader
CATEGORY "Adobe Reader 10"
CATEGORY "Preferences"
CATEGORY "General"
CATEGORY "Application Startup"
POLICY "Show splash screen"
KEYNAME "Software\Adobe\Acrobat Reader\10.0\Originals"
EXPLAIN !!ExplainNosplash
VALUENAME "bDisplayedSplash"
VALUEON NUMERIC 0
VALUEOFF NUMERIC 1
END POLICY
POLICY "Enable Protected Mode at startup"
KEYNAME "Software\Adobe\Acrobat Reader\10.0\Privileged"
EXPLAIN !!ExplainProtectedMode
VALUENAME "bProtectedMode"
VALUEON NUMERIC 1
VALUEOFF NUMERIC 0
END POLICY
END CATEGORY
END CATEGORY
CATEGORY "Identity"
POLICY "Organization Name"
KEYNAME "Software\Adobe\Acrobat Reader\10.0\Identity"
EXPLAIN !!ExplainOrgName
PART "Organization Name." EDITTEXT
VALUENAME "tCorporation"
END PART
END POLICY
END CATEGORY
CATEGORY "Internet"
CATEGORY "Internet Options"
POLICY "Connection speed"
KEYNAME "Software\Adobe\Acrobat Reader\10.0\AVGeneral"
EXPLAIN !!ExplainConnection
PART "Connection speed." DROPDOWNLIST REQUIRED
VALUENAME "iConnectionSpeed"
ITEMLIST
NAME "56kbps" VALUE NUMERIC 56000
NAME "LAN" VALUE NUMERIC 10000000 DEFAULT
END ITEMLIST
END PART
END POLICY
END CATEGORY
END CATEGORY
CATEGORY "Spelling"
CATEGORY "Dictionaries"
POLICY "Dictionaries"
KEYNAME "Software\Adobe\Acrobat Reader\10.0\Spelling"
EXPLAIN !!ExplainDictionary
PART "Default Dictionary" DROPDOWNLIST
VALUENAME "tDictionaryName"
ITEMLIST
NAME "English (United Kingdom)" VALUE "English (United Kingdom)"
ACTIONLIST
KEYNAME "Software\Adobe\Acrobat Reader\10.0\Spelling"
VALUENAME "iDictionaryDefaultID" VALUE NUMERIC 7
KEYNAME "Software\Adobe\Acrobat Reader\10.0\Spelling\cDictionaryOrder"
VALUENAME "t0" VALUE "English (United Kingdom)"
KEYNAME "Software\Adobe\Acrobat Reader\10.0\Spelling\cDictionaryOrderID"
VALUENAME "i0" VALUE NUMERIC 7
END ACTIONLIST
NAME "English (United States)" VALUE "English (United States)"
ACTIONLIST
KEYNAME "Software\Adobe\Acrobat Reader\10.0\Spelling"
VALUENAME "iDictionaryDefaultID" VALUE NUMERIC 2
KEYNAME "Software\Adobe\Acrobat Reader\10.0\Spelling\cDictionaryOrder"
VALUENAME "t0" VALUE "English (United States)"
KEYNAME "Software\Adobe\Acrobat Reader\10.0\Spelling\cDictionaryOrderID"
VALUENAME "i0" VALUE NUMERIC 2
END ACTIONLIST
END ITEMLIST
END PART
END POLICY
END CATEGORY
END CATEGORY
CATEGORY "Units"
POLICY "Page Units"
KEYNAME "Software\Adobe\Acrobat Reader\10.0\Originals"
EXPLAIN !!ExplainPageUnits
PART "Page unit" DROPDOWNLIST REQUIRED
VALUENAME "iPageUnits"
ITEMLIST
NAME "Points" VALUE NUMERIC 0
NAME "Inches" VALUE NUMERIC 1
NAME "Millimeters" VALUE NUMERIC 2 DEFAULT
NAME "Centimeters" VALUE NUMERIC 3
NAME "Picas" VALUE NUMERIC 4
END ITEMLIST
END PART
END POLICY
END CATEGORY
END CATEGORY
END CATEGORY
CATEGORY "Adobe Acrobat 10"
CATEGORY "Preferences"
CATEGORY "General"
CATEGORY "Application Startup"
POLICY "Show splash screen"
KEYNAME "Software\Adobe\Adobe Acrobat\10.0\Originals"
EXPLAIN !!ExplainNosplash
VALUENAME "bDisplayedSplash"
VALUEON NUMERIC 0
VALUEOFF NUMERIC 1
END POLICY
END CATEGORY
END CATEGORY
CATEGORY "Identity"
POLICY "Organization Name"
KEYNAME "Software\Adobe\Adobe Acrobat\10.0\Identity"
EXPLAIN !!ExplainOrgName
PART "Organization Name." EDITTEXT
VALUENAME "tCorporation"
END PART
END POLICY
END CATEGORY
CATEGORY "Internet"
CATEGORY "Internet Options"
POLICY "Connection speed"
KEYNAME "Software\Adobe\Adobe Acrobat\10.0\AVGeneral"
EXPLAIN !!ExplainConnection
PART "Connection speed." DROPDOWNLIST REQUIRED
VALUENAME "iConnectionSpeed"
ITEMLIST
NAME "56kbps" VALUE NUMERIC 56000
NAME "LAN" VALUE NUMERIC 10000000 DEFAULT
END ITEMLIST
END PART
END POLICY
END CATEGORY
END CATEGORY
CATEGORY "Spelling"
CATEGORY "Dictionaries"
POLICY "Dictionaries"
KEYNAME "Software\Adobe\Adobe Acrobat\10.0\Spelling"
EXPLAIN !!ExplainDictionary
PART "Default Dictionary" DROPDOWNLIST
VALUENAME "tDictionaryName"
ITEMLIST
NAME "English (United Kingdom)" VALUE "English (United Kingdom)"
ACTIONLIST
KEYNAME "Software\Adobe\Adobe Acrobat\10.0\Spelling"
VALUENAME "iDictionaryDefaultID" VALUE NUMERIC 7
KEYNAME "Software\Adobe\Adobe Acrobat\10.0\Spelling\cDictionaryOrder"
VALUENAME "t0" VALUE "English (United Kingdom)"
KEYNAME "Software\Adobe\Adobe Acrobat\10.0\Spelling\cDictionaryOrderID"
VALUENAME "i0" VALUE NUMERIC 7
END ACTIONLIST
NAME "English (United States)" VALUE "English (United States)"
ACTIONLIST
KEYNAME "Software\Adobe\Adobe Acrobat\10.0\Spelling"
VALUENAME "iDictionaryDefaultID" VALUE NUMERIC 2
KEYNAME "Software\Adobe\Adobe Acrobat\10.0\Spelling\cDictionaryOrder"
VALUENAME "t0" VALUE "English (United States)"
KEYNAME "Software\Adobe\Adobe Acrobat\10.0\Spelling\cDictionaryOrderID"
VALUENAME "i0" VALUE NUMERIC 2
END ACTIONLIST
END ITEMLIST
END PART
END POLICY
END CATEGORY
END CATEGORY
CATEGORY "Units"
POLICY "Page Units"
KEYNAME "Software\Adobe\Adobe Acrobat\10.0\Originals"
EXPLAIN !!ExplainPageUnits
PART "Page unit" DROPDOWNLIST REQUIRED
VALUENAME "iPageUnits"
ITEMLIST
NAME "Points" VALUE NUMERIC 0
NAME "Inches" VALUE NUMERIC 1
NAME "Millimeters" VALUE NUMERIC 2 DEFAULT
NAME "Centimeters" VALUE NUMERIC 3
NAME "Picas" VALUE NUMERIC 4
END ITEMLIST
END PART
END POLICY
END CATEGORY
END CATEGORY
END CATEGORY
END CATEGORY
[strings]
YOUR_COMPANY_NAME_GOES_HEREHeader=YOUR HEADER HERE
ExplainNosplash="When disabled, the program will not display a splashscreen on startup.\n\nWhen enabled, the splashscreen will be displayed."
ExplainProtectedMode="When disabled, the program will not run in Protected Mode.\n\nWhen enabled, Protected Mode will run, and may cause compatibility errors.\n\nSee http://kb2.adobe.com/cps/860/cpsid_86063.html for more details."
ExplainOrgName="Enter the organization name by typing it in."
ExplainConnection="To specify LAN, set the connection speed to 10000000."
ExplainPageUnits="Set the page unit from the drop-down list.\n\nThe default is millimeters."
ExplainDictionary="Used to specify the default dictionary to spell checking." -
Disable Protected Mode Reader 11
All,
I have found articles on Adobe's website about disabling protected mode -
[HKEY_LOCAL_MACHINE\SOFTWARE\Policies\Adobe\Acrobat Reader\11.0\FeatureLockDown]
"bProtectedMode"=dword:00000000
[HKCU\Software\Adobe\Acrobat Reader\11\Priviledged]
"bProtectedMode"=dword:00000000
With both these settings turned on when you start up adobe and view edit > preferences it displays protected mode as being disabled however if I open task manager then open adobe reader I can see 1 instance of AcroRD32.exe - when I then open a PDF file via file > open browser to a PDF file I can see another 2 instances of AcroRD32.exe inside task manager. I thought this behavior was down to PM being enabled as it would spawn multiple instances of this to ensure it runs in sandboxing mode? The problem I have is we use an application inhouse which whitelist's only approved .dll's and .exe's and because Reader continues to spawn multiple instances of Reader even with these registry settings enabled I continue to hit issues getting Reader to work with my whitelist application.
Is there a way that when you open Reader it will only ever open 1 instance of AcroRD32.exe or is the behavior I am seeing by design even with Protected Mode disabled?
ThanksSolution : Open OSD file and modify the part "Policies"
<POLICIES>
<LOCAL_INTERACTION_ALLOWED>TRUE</LOCAL_INTERACTION_ALLOWED>
<VIRTUAL_FILE_SYSTEM_PASS_THROUGH>TRUE</VIRTUAL_FILE_SYSTEM_PASS_THROUGH>
<VIRTUAL_REGISTRY_PASS_THROUGH>TRUE</VIRTUAL_REGISTRY_PASS_THROUGH>
<ENFORCE_ACLS_ON_VREG_MODIFY>TRUE</ENFORCE_ACLS_ON_VREG_MODIFY>
</POLICIES> -
Disable Protected Mode the easy way
I have created a script to disable protected mode in Adobe flash player after it is installed. I see a lot of this being done for various reasons. If anyone is interested in it, as it is a quick and easy way to do so, you dont have to go fooling with OS files.
You can read about it below
http://firefoxcrash.blogspot.com/2013/12/disable-protected-mode-in-adobe-flash.html
Best RegardsProtected Mode is win only fearture. http://blogs.adobe.com/asset/2010/07/introducing-adobe-reader-protected-mode.html
-
How do I disable Protected Mode at startup on Reader XI
fallowing the instructions on:
http://helpx.adobe.com/acrobat/kb/protected-mode-troubleshooting-reader.html
I went to "Edit > Preferences > General Tab". The objective wasa to uncheck "Enable Protected Mode at startup". The page was written for Reader X on Reader XI I couldn't find "Enable Protected Mode at startup" on the Gernal tab. How do I disable Protected Mode at startup on Reader XI?Dragon NaturalySpeaking software doesn't work on FireFox in with Reader in Protected Mode.
I see no hope for the future of our people if they are dependent on the frivolous youth of today, for certainly all youth are reckless beyond words. When I was a boy, we were taught to be discreet and respectful of elders, but the present youth are exceedingly disrespectful and impatient of restraint.
- Hesiod, eighth century B.C.E.. -
Hello,
see topic.
my environment : WIndows Server 2008R2 SP1 witx xenapp 6.5.
adobe acrobat 11.000 without protected mode and 11.0.06 with protected mode works properly
F9 reactivate the menu bar and the window frame but it is not practicable for my customers permanently F9 to press
protected mode has to be disabled
greetings
Don MentirosoThis looks like a bug and I'll have it investigated.
Ben -
X Version Disable Protected mode
I am unable to download/open any pdf with reader x. I get a mesage afterwards about being unable to open in protected mode. Followed instructions and tried to disable under preferences, etc. It shows it as disabled. It must default back because when I try to load a pdf after doing this I get the same cannot open because of protected mode. I can not open anything
Thanks for your help.Hi,
Could you please let me know if you have Adobe Acrobat installed as well on your system?
Also, could you please try opening Adobe Reader and then opening the PDF by using the File > Open menu.
Ankit -
Disabling Protected Mode via GPO?
Okay, this is getting so frustrating. I finally got a good working AIP of 10.0.1, but I'm still struggling to disable that pesky Protected Mode. That spash screen is confusing too many people. I can't find an option using the Adobe Customization Wizard to disable it. I did find code online to make a ADM for it though here: http://www.appdeploy.com/packages/detail.asp?id=1976 (in the notes section).
I thought I had it working. I imported it and was able to disable the spash screen through the new ADM menu. But after I closed the window, I wanted to double check that I got it all right and now it's all blank! I have the menu's, but no options to enable or disable. WTF is going on here? I'm ready to give up on this mess and roll back to version 9. Please help!!!!
Here is the code from that link to make it easier for some:
CLASS USER
CATEGORY !!YOUR_COMPANY_NAME_GOES_HEREHeader
CATEGORY "Adobe Reader 10"
CATEGORY "Preferences"
CATEGORY "General"
CATEGORY "Application Startup"
POLICY "Show splash screen"
KEYNAME "Software\Adobe\Acrobat Reader\10.0\Originals"
EXPLAIN !!ExplainNosplash
VALUENAME "bDisplayedSplash"
VALUEON NUMERIC 0
VALUEOFF NUMERIC 1
END POLICY
POLICY "Enable Protected Mode at startup"
KEYNAME "Software\Adobe\Acrobat Reader\10.0\Privileged"
EXPLAIN !!ExplainProtectedMode
VALUENAME "bProtectedMode"
VALUEON NUMERIC 1
VALUEOFF NUMERIC 0
END POLICY
END CATEGORY
END CATEGORY
CATEGORY "Identity"
POLICY "Organization Name"
KEYNAME "Software\Adobe\Acrobat Reader\10.0\Identity"
EXPLAIN !!ExplainOrgName
PART "Organization Name." EDITTEXT
VALUENAME "tCorporation"
END PART
END POLICY
END CATEGORY
CATEGORY "Internet"
CATEGORY "Internet Options"
POLICY "Connection speed"
KEYNAME "Software\Adobe\Acrobat Reader\10.0\AVGeneral"
EXPLAIN !!ExplainConnection
PART "Connection speed." DROPDOWNLIST REQUIRED
VALUENAME "iConnectionSpeed"
ITEMLIST
NAME "56kbps" VALUE NUMERIC 56000
NAME "LAN" VALUE NUMERIC 10000000 DEFAULT
END ITEMLIST
END PART
END POLICY
END CATEGORY
END CATEGORY
CATEGORY "Spelling"
CATEGORY "Dictionaries"
POLICY "Dictionaries"
KEYNAME "Software\Adobe\Acrobat Reader\10.0\Spelling"
EXPLAIN !!ExplainDictionary
PART "Default Dictionary" DROPDOWNLIST
VALUENAME "tDictionaryName"
ITEMLIST
NAME "English (United Kingdom)" VALUE "English (United Kingdom)"
ACTIONLIST
KEYNAME "Software\Adobe\Acrobat Reader\10.0\Spelling"
VALUENAME "iDictionaryDefaultID" VALUE NUMERIC 7
KEYNAME "Software\Adobe\Acrobat Reader\10.0\Spelling\cDictionaryOrder"
VALUENAME "t0" VALUE "English (United Kingdom)"
KEYNAME "Software\Adobe\Acrobat Reader\10.0\Spelling\cDictionaryOrderID"
VALUENAME "i0" VALUE NUMERIC 7
END ACTIONLIST
NAME "English (United States)" VALUE "English (United States)"
ACTIONLIST
KEYNAME "Software\Adobe\Acrobat Reader\10.0\Spelling"
VALUENAME "iDictionaryDefaultID" VALUE NUMERIC 2
KEYNAME "Software\Adobe\Acrobat Reader\10.0\Spelling\cDictionaryOrder"
VALUENAME "t0" VALUE "English (United States)"
KEYNAME "Software\Adobe\Acrobat Reader\10.0\Spelling\cDictionaryOrderID"
VALUENAME "i0" VALUE NUMERIC 2
END ACTIONLIST
END ITEMLIST
END PART
END POLICY
END CATEGORY
END CATEGORY
CATEGORY "Units"
POLICY "Page Units"
KEYNAME "Software\Adobe\Acrobat Reader\10.0\Originals"
EXPLAIN !!ExplainPageUnits
PART "Page unit" DROPDOWNLIST REQUIRED
VALUENAME "iPageUnits"
ITEMLIST
NAME "Points" VALUE NUMERIC 0
NAME "Inches" VALUE NUMERIC 1
NAME "Millimeters" VALUE NUMERIC 2 DEFAULT
NAME "Centimeters" VALUE NUMERIC 3
NAME "Picas" VALUE NUMERIC 4
END ITEMLIST
END PART
END POLICY
END CATEGORY
END CATEGORY
END CATEGORY
CATEGORY "Adobe Acrobat 10"
CATEGORY "Preferences"
CATEGORY "General"
CATEGORY "Application Startup"
POLICY "Show splash screen"
KEYNAME "Software\Adobe\Adobe Acrobat\10.0\Originals"
EXPLAIN !!ExplainNosplash
VALUENAME "bDisplayedSplash"
VALUEON NUMERIC 0
VALUEOFF NUMERIC 1
END POLICY
END CATEGORY
END CATEGORY
CATEGORY "Identity"
POLICY "Organization Name"
KEYNAME "Software\Adobe\Adobe Acrobat\10.0\Identity"
EXPLAIN !!ExplainOrgName
PART "Organization Name." EDITTEXT
VALUENAME "tCorporation"
END PART
END POLICY
END CATEGORY
CATEGORY "Internet"
CATEGORY "Internet Options"
POLICY "Connection speed"
KEYNAME "Software\Adobe\Adobe Acrobat\10.0\AVGeneral"
EXPLAIN !!ExplainConnection
PART "Connection speed." DROPDOWNLIST REQUIRED
VALUENAME "iConnectionSpeed"
ITEMLIST
NAME "56kbps" VALUE NUMERIC 56000
NAME "LAN" VALUE NUMERIC 10000000 DEFAULT
END ITEMLIST
END PART
END POLICY
END CATEGORY
END CATEGORY
CATEGORY "Spelling"
CATEGORY "Dictionaries"
POLICY "Dictionaries"
KEYNAME "Software\Adobe\Adobe Acrobat\10.0\Spelling"
EXPLAIN !!ExplainDictionary
PART "Default Dictionary" DROPDOWNLIST
VALUENAME "tDictionaryName"
ITEMLIST
NAME "English (United Kingdom)" VALUE "English (United Kingdom)"
ACTIONLIST
KEYNAME "Software\Adobe\Adobe Acrobat\10.0\Spelling"
VALUENAME "iDictionaryDefaultID" VALUE NUMERIC 7
KEYNAME "Software\Adobe\Adobe Acrobat\10.0\Spelling\cDictionaryOrder"
VALUENAME "t0" VALUE "English (United Kingdom)"
KEYNAME "Software\Adobe\Adobe Acrobat\10.0\Spelling\cDictionaryOrderID"
VALUENAME "i0" VALUE NUMERIC 7
END ACTIONLIST
NAME "English (United States)" VALUE "English (United States)"
ACTIONLIST
KEYNAME "Software\Adobe\Adobe Acrobat\10.0\Spelling"
VALUENAME "iDictionaryDefaultID" VALUE NUMERIC 2
KEYNAME "Software\Adobe\Adobe Acrobat\10.0\Spelling\cDictionaryOrder"
VALUENAME "t0" VALUE "English (United States)"
KEYNAME "Software\Adobe\Adobe Acrobat\10.0\Spelling\cDictionaryOrderID"
VALUENAME "i0" VALUE NUMERIC 2
END ACTIONLIST
END ITEMLIST
END PART
END POLICY
END CATEGORY
END CATEGORY
CATEGORY "Units"
POLICY "Page Units"
KEYNAME "Software\Adobe\Adobe Acrobat\10.0\Originals"
EXPLAIN !!ExplainPageUnits
PART "Page unit" DROPDOWNLIST REQUIRED
VALUENAME "iPageUnits"
ITEMLIST
NAME "Points" VALUE NUMERIC 0
NAME "Inches" VALUE NUMERIC 1
NAME "Millimeters" VALUE NUMERIC 2 DEFAULT
NAME "Centimeters" VALUE NUMERIC 3
NAME "Picas" VALUE NUMERIC 4
END ITEMLIST
END PART
END POLICY
END CATEGORY
END CATEGORY
END CATEGORY
END CATEGORY
[strings]
YOUR_COMPANY_NAME_GOES_HEREHeader=YOUR_COMPANY_NAME_GOES_HERE Custom Policies
ExplainNosplash="When disabled, the program will not display a splashscreen on startup.\n\nWhen enabled, the splashscreen will be displayed."
ExplainProtectedMode="When disabled, the program will not run in Protected Mode.\n\nWhen enabled, Protected Mode will run, and may cause compatibility errors.\n\nSee http://kb2.adobe.com/cps/860/cpsid_86063.html for more details."
ExplainOrgName="Enter the organization name by typing it in."
ExplainConnection="To specify LAN, set the connection speed to 10000000."
ExplainPageUnits="Set the page unit from the drop-down list.\n\nThe default is millimeters."
ExplainDictionary="Used to specify the default dictionary to spell checking."OMG I'm going cross-eyed over here. I got it. At first I had to change one of the filter options for those menu's; I didn't realize that didn't stick and that was why I wasn't seeing those options after closing and re-opening the app. Ug...
-
No Sound in Firefox on Windows 7 from YouTube, CNN, CSPAN unless Protected Mode is disabled.
I have no sound when playing Flash videos on any Windows 7 PCs from the following standard websites - YouTube, CNN, CSPAN and ESPN. Some YouTube videos provide both video and audio if I enable HTML5. Most do not. CSPAN Videos provide video but no audio. CNN Videos provide video but no audio. I have no problems on any Windows XP PCs.
I have had no sound in Firefox since Firefox 12 with Flash Player 11.3 and higher. I upgraded today to 11.4.402.287 Flash to see if that would fix things. It did not.
I only get sound if I disable Flash Protected Mode which is unacceptable in my corporate environment. I can not downgrade to Flash 11.2 because it too does not provide protected mode. My audio drivers are up to date. I tried changing the audio playback to 16-bit 44100. I have disabled Silverlight. I have disabled all plugins except Flash. All test sites show the Flash version as installed and correct.
Nothing I try among all the recommended solutions I have found on Forums.Adobe or elsewhere on the Internet resolves the problem.
As of today, I am running:
Windows 7
Firefox 16
Flash 11.4.402.287
I will provide whatever debugging information I need to to resolve this issue as quickly as possible. My Windows XP customers are being upgraded to Windows 7 over the next few months and I need to resolve this issue asap. Any help from Adobe staff will be greatly appreciated.
Please let me know what I can do to resolve this problem without disabling protected mode or back-revving to Flash 11.2.
Thank you.LBTLBT does sound different from my problem. Thought I could help...
Jeromie, thanks for your attentiveness. I wish more of Adobe's support structure (especially for their professional software) was more helpful/prompt/polite.
Here's my dxdiag info for your amusment:
Operating System: Windows 7 Enterprise 64-bit (6.1, Build 7601) Service Pack 1 (7601.win7sp1_gdr.120830-0333)
Language: English (Regional Setting: English)
System Manufacturer: Apple Inc.
System Model: MacBookPro8,3
BIOS: Default System BIOS
Processor: Intel(R) Core(TM) i7-2820QM CPU @ 2.30GHz (8 CPUs), ~2.3GHz
Memory: 8192MB RAM
Available OS Memory: 8102MB RAM
Page File: 3432MB used, 12771MB available
Windows Dir: C:\Windows
DirectX Version: DirectX 11
DX Setup Parameters: Not found
User DPI Setting: Using System DPI
System DPI Setting: 96 DPI (100 percent)
DWM DPI Scaling: Disabled
DxDiag Version: 6.01.7601.17514 64bit Unicode
DxDiag Notes
Display Tab 1: No problems found.
Sound Tab 1: No problems found.
Sound Tab 2: No problems found.
Sound Tab 3: No problems found.
Input Tab: No problems found.
DirectX Debug Levels
Direct3D: 0/4 (retail)
DirectDraw: 0/4 (retail)
DirectInput: 0/5 (retail)
DirectMusic: 0/5 (retail)
DirectPlay: 0/9 (retail)
DirectSound: 0/5 (retail)
DirectShow: 0/6 (retail)
Display Devices
Card name: AMD Radeon 6600M and 6700M Series
Manufacturer: Advanced Micro Devices, Inc.
Chip type: AMD Radeon Graphics Processor (0x6741)
DAC type: Internal DAC(400MHz)
Device Key: Enum\PCI\VEN_1002&DEV_6741&SUBSYS_00E3106B&REV_00
Display Memory: 707 MB
Dedicated Memory: 1008 MB
Shared Memory: 3795 MB
Current Mode: 1920 x 1200 (32 bit) (60Hz)
Monitor Name: Generic PnP Monitor
Monitor Model: Color LCD
Monitor Id: APP9CCF
Native Mode: 1920 x 1200(p) (59.950Hz)
Output Type: Internal
Driver Name: aticfx64.dll,aticfx64.dll,aticfx64.dll,aticfx32,aticfx32,aticfx32,atiumd64.dll,atidxx64.d ll,atidxx64.dll,atiumdag,atidxx32,atidxx32,atiumdva,atiumd6a.cap,atitmm64.dll
Driver File Version: 8.17.0010.1151 (English)
Driver Version: 9.2.0.0
DDI Version: 11
Driver Model: WDDM 1.1
Driver Attributes: Final Retail
Driver Date/Size: 9/27/2012 20:41:40, 1120768 bytes
WHQL Logo'd: Yes
WHQL Date Stamp:
Device Identifier: {D7B71EE2-2401-11CF-A477-E920BEC2C535}
Vendor ID: 0x1002
Device ID: 0x6741
SubSys ID: 0x00E3106B
Revision ID: 0x0000
Driver Strong Name: oem105.inf:ATI.Mfg.NTamd64.6.1:ati2mtag_VancouverA:9.2.0.0:pci\ven_1002&dev_6741
Rank Of Driver: 00E62001
Video Accel: ModeMPEG2_A ModeMPEG2_C
Deinterlace Caps: {6E8329FF-B642-418B-BCF0-BCB6591E255F}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
{335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY
{6E8329FF-B642-418B-BCF0-BCB6591E255F}: Format(In/Out)=(UYVY,UYVY) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
{335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(UYVY,UYVY) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(UYVY,UYVY) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(YV12,0x32315659) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{3C5323C1-6FB7-44F5-9081-056BF2EE449D}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,2) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
{552C0DAD-CCBC-420B-83C8-74943CF9F1A6}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,2) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
{6E8329FF-B642-418B-BCF0-BCB6591E255F}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
{335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC1,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC2,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC3,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC4,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(S340,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(S342,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
D3D9 Overlay: Not Supported
DXVA-HD: Not Supported
DDraw Status: Enabled
D3D Status: Enabled
AGP Status: Enabled
Sound Devices
Description: Speakers (USB Audio Device)
Default Sound Playback: Yes
Default Voice Playback: Yes
Hardware ID: USB\VID_0D8C&PID_000C&REV_0100&MI_00
Manufacturer ID: 65535
Product ID: 65535
Type: WDM
Driver Name: USBAUDIO.sys
Driver Version: 6.01.7601.17514 (English)
Driver Attributes: Final Retail
WHQL Logo'd: Yes
Date and Size: 11/20/2010 05:43:52, 109696 bytes
Other Files:
Driver Provider: Microsoft
HW Accel Level: Basic
Cap Flags: 0xF1F
Min/Max Sample Rate: 100, 200000
Static/Strm HW Mix Bufs: 1, 0
Static/Strm HW 3D Bufs: 0, 0
HW Memory: 0
Voice Management: No
EAX(tm) 2.0 Listen/Src: No, No
I3DL2(tm) Listen/Src: No, No
Sensaura(tm) ZoomFX(tm): No
Description: Speakers (Cirrus Logic CS4206A (AB 39))
Default Sound Playback: No
Default Voice Playback: No
Hardware ID: HDAUDIO\FUNC_01&VEN_1013&DEV_4206&SUBSYS_106B2700&REV_1003
Manufacturer ID: 1
Product ID: 65535
Type: WDM
Driver Name: HdAudio.sys
Driver Version: 6.01.7601.17514 (English)
Driver Attributes: Final Retail
WHQL Logo'd: Yes
Date and Size: 11/20/2010 05:44:23, 350208 bytes
Other Files:
Driver Provider: Cirrus Logic, Inc.
HW Accel Level: Basic
Cap Flags: 0xF1F
Min/Max Sample Rate: 100, 200000
Static/Strm HW Mix Bufs: 1, 0
Static/Strm HW 3D Bufs: 0, 0
HW Memory: 0
Voice Management: No
EAX(tm) 2.0 Listen/Src: No, No
I3DL2(tm) Listen/Src: No, No
Sensaura(tm) ZoomFX(tm): No
Description: Digital Audio (S/PDIF) (Cirrus Logic CS4206A (AB 39))
Default Sound Playback: No
Default Voice Playback: No
Hardware ID: HDAUDIO\FUNC_01&VEN_1013&DEV_4206&SUBSYS_106B2700&REV_1003
Manufacturer ID: 1
Product ID: 65535
Type: WDM
Driver Name: HdAudio.sys
Driver Version: 6.01.7601.17514 (English)
Driver Attributes: Final Retail
WHQL Logo'd: Yes
Date and Size: 11/20/2010 05:44:23, 350208 bytes
Other Files:
Driver Provider: Cirrus Logic, Inc.
HW Accel Level: Basic
Cap Flags: 0xF1F
Min/Max Sample Rate: 100, 200000
Static/Strm HW Mix Bufs: 1, 0
Static/Strm HW 3D Bufs: 0, 0
HW Memory: 0
Voice Management: No
EAX(tm) 2.0 Listen/Src: No, No
I3DL2(tm) Listen/Src: No, No
Sensaura(tm) ZoomFX(tm): No
Sound Capture Devices
Description: Microphone (USB Audio Device)
Default Sound Capture: Yes
Default Voice Capture: Yes
Driver Name: USBAUDIO.sys
Driver Version: 6.01.7601.17514 (English)
Driver Attributes: Final Retail
Date and Size: 11/20/2010 05:43:52, 109696 bytes
Cap Flags: 0x1
Format Flags: 0xFFFFF
Description: Digital Audio (S/PDIF) (Cirrus Logic CS4206A (AB 39))
Default Sound Capture: No
Default Voice Capture: No
Driver Name: HdAudio.sys
Driver Version: 6.01.7601.17514 (English)
Driver Attributes: Final Retail
Date and Size: 11/20/2010 05:44:23, 350208 bytes
Cap Flags: 0x1
Format Flags: 0xFFFFF
Description: Microphone (Cirrus Logic CS4206A (AB 39))
Default Sound Capture: No
Default Voice Capture: No
Driver Name: HdAudio.sys
Driver Version: 6.01.7601.17514 (English)
Driver Attributes: Final Retail
Date and Size: 11/20/2010 05:44:23, 350208 bytes
Cap Flags: 0x1
Format Flags: 0xFFFFF
DirectInput Devices
Device Name: Mouse
Attached: 1
Controller ID: n/a
Vendor/Product ID: n/a
FF Driver: n/a
Device Name: Keyboard
Attached: 1
Controller ID: n/a
Vendor/Product ID: n/a
FF Driver: n/a
Device Name: Apple Keyboard
Attached: 1
Controller ID: 0x0
Vendor/Product ID: 0x05AC, 0x0220
FF Driver: n/a
Device Name: Apple Keyboard
Attached: 1
Controller ID: 0x0
Vendor/Product ID: 0x05AC, 0x0245
FF Driver: n/a
Device Name: Apple Multitouch
Attached: 1
Controller ID: 0x0
Vendor/Product ID: 0x05AC, 0x0245
FF Driver: n/a
Device Name: Apple IR Receiver
Attached: 1
Controller ID: 0x0
Vendor/Product ID: 0x05AC, 0x8242
FF Driver: n/a
Device Name: ?
Attached: 1
Controller ID: 0x0
Vendor/Product ID: 0x0D8C, 0x000C
FF Driver: n/a
Poll w/ Interrupt: No
USB Devices
+ USB Root Hub
| Vendor/Product ID: 0x8086, 0x1C2C
| Matching Device ID: usb\root_hub
| Service: usbhub
| Driver: usbhub.sys, 3/24/2011 22:29:26, 343040 bytes
| Driver: usbd.sys, 3/24/2011 22:28:59, 7936 bytes
Gameport Devices
PS/2 Devices
+ HID Keyboard Device
| Vendor/Product ID: 0x05AC, 0x0220
| Matching Device ID: hid_device_system_keyboard
| Service: kbdhid
| Driver: kbdhid.sys, 11/20/2010 05:33:25, 33280 bytes
| Driver: kbdclass.sys, 7/13/2009 20:48:04, 50768 bytes
|
+ HID Keyboard Device
| Vendor/Product ID: 0x05AC, 0x0245
| Matching Device ID: hid_device_system_keyboard
| Service: kbdhid
| Driver: kbdhid.sys, 11/20/2010 05:33:25, 33280 bytes
| Driver: kbdclass.sys, 7/13/2009 20:48:04, 50768 bytes
|
+ Terminal Server Keyboard Driver
| Matching Device ID: root\rdp_kbd
| Upper Filters: kbdclass
| Service: TermDD
| Driver: i8042prt.sys, 7/13/2009 18:19:57, 105472 bytes
| Driver: kbdclass.sys, 7/13/2009 20:48:04, 50768 bytes
|
+ HID-compliant mouse
| Vendor/Product ID: 0x046D, 0xC051
| Matching Device ID: hid_device_system_mouse
| Service: mouhid
| Driver: mouhid.sys, 7/13/2009 19:00:20, 31232 bytes
| Driver: mouclass.sys, 7/13/2009 20:48:27, 49216 bytes
|
+ HID-compliant mouse
| Vendor/Product ID: 0x05AC, 0x0245
| Matching Device ID: hid_device_system_mouse
| Service: mouhid
| Driver: mouhid.sys, 7/13/2009 19:00:20, 31232 bytes
| Driver: mouclass.sys, 7/13/2009 20:48:27, 49216 bytes
|
+ HID-compliant mouse
| Vendor/Product ID: 0x05AC, 0x0245
| Matching Device ID: hid_device_system_mouse
| Service: mouhid
| Driver: mouhid.sys, 7/13/2009 19:00:20, 31232 bytes
| Driver: mouclass.sys, 7/13/2009 20:48:27, 49216 bytes
|
+ Terminal Server Mouse Driver
| Matching Device ID: root\rdp_mou
| Upper Filters: mouclass
| Service: TermDD
| Driver: termdd.sys, 11/20/2010 08:33:57, 63360 bytes
| Driver: sermouse.sys, 7/13/2009 19:00:20, 26624 bytes
| Driver: mouclass.sys, 7/13/2009 20:48:27, 49216 bytes
Disk & DVD/CD-ROM Drives
Drive: C:
Free Space: 14.5 GB
Total Space: 238.2 GB
File System: NTFS
Model: Hitachi HTS725050A9A362 ATA Device
Drive: G:
Free Space: 147.5 GB
Total Space: 238.4 GB
File System: HFSJ
Model: Hitachi HTS725050A9A362 ATA Device
Drive: N:
Free Space: 115.7 GB
Total Space: 715.3 GB
File System: NTFS
Model: Glyph Technologies OEM ATA Device 00 IEEE 1394 SBP2 Device
Drive: F:
Model: MagicISO Virtual DVD-ROM0000
Driver: c:\windows\system32\drivers\cdrom.sys, 6.01.7601.17514 (English), 11/20/2010 04:19:21, 147456 bytes
Drive: D:
Model: MATSHITA DVD-R UJ-898 ATA Device
Driver: c:\windows\system32\drivers\cdrom.sys, 6.01.7601.17514 (English), 11/20/2010 04:19:21, 147456 bytes
System Devices
Name: AMD Radeon 6600M and 6700M Series
Device ID: PCI\VEN_1002&DEV_6741&SUBSYS_00E3106B&REV_00\4&2D77500E&0&0008
Driver: C:\Windows\system32\DRIVERS\atikmdag.sys, 8.01.0001.1266 (English), 9/27/2012 21:21:20, 10697216 bytes
Driver: C:\Windows\system32\DRIVERS\ati2erec.dll, 1.00.0000.0024 (English), 9/27/2012 20:09:48, 53248 bytes
Driver: C:\Windows\system32\DRIVERS\atikmpag.sys, 8.14.0001.6278 (English), 9/27/2012 20:12:52, 460288 bytes
Driver: C:\Windows\system32\atiumd64.dll, 9.14.0010.0926 (English), 9/27/2012 20:25:24, 6704640 bytes
Driver: C:\Windows\system32\atiumd6a.dll, 8.14.0010.0370 (English), 9/27/2012 20:31:26, 3127296 bytes
Driver: C:\Windows\system32\atitmm64.dll, 6.14.0011.0023 (English), 9/27/2012 20:36:50, 120320 bytes
Driver: C:\Windows\system32\atiicdxx.dat, 5/23/2012 10:31:02, 632252 bytes
Driver: C:\Windows\system32\amdpcom64.dll, 8.14.0010.0023 (English), 9/27/2012 20:12:58, 56320 bytes
Driver: C:\Windows\system32\atimpc64.dll, 8.14.0010.0023 (English), 9/27/2012 20:12:58, 56320 bytes
Driver: C:\Windows\system32\atiadlxx.dll, 6.14.0010.1116 (English), 9/27/2012 20:13:40, 595456 bytes
Driver: C:\Windows\system32\atiumd6a.cap, 9/27/2012 20:29:54, 2890048 bytes
Driver: C:\Windows\system32\atimuixx.dll, 6.14.0010.1002 (English), 9/27/2012 20:36:36, 21504 bytes
Driver: C:\Windows\system32\atiapfxx.exe, 6.14.0010.1001 (English), 9/27/2012 21:03:52, 163840 bytes
Driver: C:\Windows\system32\ativvsva.dat, 2/14/2012 21:36:36, 157144 bytes
Driver: C:\Windows\system32\ativvsvl.dat, 2/14/2012 21:36:36, 204952 bytes
Driver: C:\Windows\system32\atiesrxx.exe, 6.14.0011.1131 (English), 9/27/2012 20:38:16, 239616 bytes
Driver: C:\Windows\system32\atieclxx.exe, 6.14.0011.1131 (English), 9/27/2012 20:39:08, 538112 bytes
Driver: C:\Windows\system32\atiedu64.dll, 6.14.0010.2514 (English), 9/27/2012 20:36:30, 59392 bytes
Driver: C:\Windows\system32\atidemgy.dll, 4.00.4653.37177 (English), 9/27/2012 20:39:14, 442368 bytes
Driver: C:\Windows\system32\atio6axx.dll, 6.14.0010.11931 (English), 9/27/2012 20:59:56, 23825920 bytes
Driver: C:\Windows\system32\aticaldd64.dll, 6.14.0010.1741 (English), 9/27/2012 21:02:08, 16082432 bytes
Driver: C:\Windows\system32\aticalrt64.dll, 6.14.0010.1741 (English), 9/27/2012 21:02:30, 51200 bytes
Driver: C:\Windows\system32\aticalcl64.dll, 6.14.0010.1741 (English), 9/27/2012 21:02:22, 44544 bytes
Driver: C:\Windows\system32\atipblag.dat, 9/12/2011 17:06:16, 3917 bytes
Driver: C:\Windows\system32\atiu9p64.dll, 8.14.0001.6278 (English), 9/27/2012 20:11:08, 103424 bytes
Driver: C:\Windows\system32\atiuxp64.dll, 8.14.0001.6278 (English), 9/27/2012 20:11:22, 129536 bytes
Driver: C:\Windows\system32\atig6pxx.dll, 8.14.0001.6278 (English), 9/27/2012 20:13:16, 17920 bytes
Driver: C:\Windows\system32\atig6txx.dll, 8.14.0001.6278 (English), 9/27/2012 20:13:08, 41984 bytes
Driver: C:\Windows\system32\atibtmon.exe, 2.00.0000.0000 (English), 2/7/2011 16:33:25, 118784 bytes
Driver: C:\Windows\system32\atiapfxx.blb, 9/27/2012 21:07:04, 304128 bytes
Driver: C:\Windows\system32\atidxx64.dll, 8.17.0010.0453 (English), 9/27/2012 20:22:42, 7167488 bytes
Driver: C:\Windows\SysWOW64\atiumdag.dll, 9.14.0010.0926 (English), 9/27/2012 21:23:00, 5557928 bytes
Driver: C:\Windows\SysWOW64\atiumdva.dll, 8.14.0010.0370 (English), 9/27/2012 20:22:30, 2691584 bytes
Driver: C:\Windows\SysWOW64\amdpcom32.dll, 8.14.0010.0023 (English), 9/27/2012 20:12:48, 56832 bytes
Driver: C:\Windows\SysWOW64\atimpc32.dll, 8.14.0010.0023 (English), 9/27/2012 20:12:48, 56832 bytes
Driver: C:\Windows\SysWOW64\atiadlxy.dll, 6.14.0010.1116 (English), 9/27/2012 20:13:30, 405504 bytes
Driver: C:\Windows\SysWOW64\atiumdva.cap, 9/27/2012 20:21:20, 2920000 bytes
Driver: C:\Windows\SysWOW64\ativvsva.dat, 2/14/2012 21:36:36, 157144 bytes
Driver: C:\Windows\SysWOW64\ativvsvl.dat, 2/14/2012 21:36:36, 204952 bytes
Driver: C:\Windows\SysWOW64\ati2edxx.dll, 6.14.0010.2514 (English), 9/27/2012 20:36:26, 43520 bytes
Driver: C:\Windows\SysWOW64\atioglxx.dll, 6.14.0010.11931 (English), 9/27/2012 20:41:14, 19624960 bytes
Driver: C:\Windows\SysWOW64\atidxx32.dll, 8.17.0010.0453 (English), 9/27/2012 20:39:36, 6536192 bytes
Driver: C:\Windows\SysWOW64\aticaldd.dll, 6.14.0010.1741 (English), 9/27/2012 20:57:20, 13703168 bytes
Driver: C:\Windows\SysWOW64\aticalrt.dll, 6.14.0010.1741 (English), 9/27/2012 21:02:28, 46080 bytes
Driver: C:\Windows\SysWOW64\aticalcl.dll, 6.14.0010.1741 (English), 9/27/2012 21:02:20, 44032 bytes
Driver: C:\Windows\SysWOW64\atipblag.dat, 9/12/2011 17:06:16, 3917 bytes
Driver: C:\Windows\SysWOW64\atiu9pag.dll, 8.14.0001.6278 (English), 9/27/2012 20:10:58, 82944 bytes
Driver: C:\Windows\SysWOW64\atiuxpag.dll, 8.14.0001.6278 (English), 9/27/2012 20:11:16, 109568 bytes
Driver: C:\Windows\SysWOW64\atigktxx.dll, 8.14.0001.6278 (English), 9/27/2012 20:13:00, 33280 bytes
Driver: C:\Windows\SysWOW64\atiglpxx.dll, 8.14.0001.6278 (English), 9/27/2012 20:13:12, 14848 bytes
Driver: C:\Windows\SysWOW64\atiapfxx.blb, 9/27/2012 21:07:04, 304128 bytes
Driver: C:\Windows\atiogl.xml, 9/14/2012 10:00:12, 38452 bytes
Driver: C:\Windows\system32\ATIODCLI.exe, 1.00.0000.0001 (English), 2/7/2011 16:33:28, 51200 bytes
Driver: C:\Windows\system32\ATIODE.exe, 1.00.0000.0001 (English), 2/7/2011 16:33:28, 332800 bytes
Driver: C:\Windows\system32\atiglpxx.dll, 8.14.0001.6278 (English), 9/27/2012 20:13:12, 14848 bytes
Driver: C:\Windows\system32\aticfx64.dll, 8.17.0010.1151 (English), 9/27/2012 20:41:40, 1120768 bytes
Driver: C:\Windows\SysWOW64\aticfx32.dll, 8.17.0010.1151 (English), 9/27/2012 20:43:28, 935424 bytes
Driver: C:\Windows\system32\coinst_9.002.dll, 1.00.0004.0008 (English), 9/27/2012 21:05:38, 70144 bytes
Name: Intel(R) 6 Series/C200 Series Chipset Family SMBus Controller - 1C22
Device ID: PCI\VEN_8086&DEV_1C22&SUBSYS_72708086&REV_05\3&11583659&0&FB
Driver: n/a
Name: 2nd generation Intel® Core™ processor family DRAM Controller - 0104
Device ID: PCI\VEN_8086&DEV_0104&SUBSYS_00DE106B&REV_09\3&11583659&0&00
Driver: n/a
Name: High Definition Audio Controller
Device ID: PCI\VEN_8086&DEV_1C20&SUBSYS_72708086&REV_05\3&11583659&0&D8
Driver: C:\Windows\system32\DRIVERS\hdaudbus.sys, 6.01.7601.17514 (English), 11/20/2010 05:43:43, 122368 bytes
Name: 2nd generation Intel® Core™ processor family PCI Express Controller - 0101
Device ID: PCI\VEN_8086&DEV_0101&SUBSYS_00DE106B&REV_09\3&11583659&0&08
Driver: C:\Windows\system32\DRIVERS\pci.sys, 6.01.7601.17514 (English), 11/20/2010 08:33:48, 184704 bytes
Name: Intel(R) HM65 Express Chipset Family LPC Interface Controller - 1C49
Device ID: PCI\VEN_8086&DEV_1C49&SUBSYS_72708086&REV_05\3&11583659&0&F8
Driver: C:\Windows\system32\DRIVERS\msisadrv.sys, 6.01.7600.16385 (English), 7/13/2009 20:48:27, 15424 bytes
Name: Intel(R) 6 Series/C200 Series Chipset Family PCI Express Root Port 4 - 1C16
Device ID: PCI\VEN_8086&DEV_1C16&SUBSYS_72708086&REV_B5\3&11583659&0&E3
Driver: C:\Windows\system32\DRIVERS\pci.sys, 6.01.7601.17514 (English), 11/20/2010 08:33:48, 184704 bytes
Name: Intel(R) Management Engine Interface
Device ID: PCI\VEN_8086&DEV_1C3A&SUBSYS_72708086&REV_04\3&11583659&0&B0
Driver: n/a
Name: Intel(R) 6 Series/C200 Series Chipset Family PCI Express Root Port 3 - 1C14
Device ID: PCI\VEN_8086&DEV_1C14&SUBSYS_72708086&REV_B5\3&11583659&0&E2
Driver: C:\Windows\system32\DRIVERS\pci.sys, 6.01.7601.17514 (English), 11/20/2010 08:33:48, 184704 bytes
Name: Broadcom 802.11n Network Adapter
Device ID: PCI\VEN_14E4&DEV_4331&SUBSYS_00D6106B&REV_02\ABB847FFFF23E0F800
Driver: C:\Windows\system32\DRIVERS\BCMWL664.SYS, 5.100.0198.0022 (English), 4/14/2011 00:25:14, 4798016 bytes
Driver: C:\Windows\system32\bcmihvsrv64.dll, 5.100.0198.0022 (English), 4/14/2011 00:25:12, 3905824 bytes
Driver: C:\Windows\system32\bcmihvui64.dll, 5.100.0198.0022 (English), 4/14/2011 00:25:12, 3571488 bytes
Driver: C:\Windows\system32\drivers\vwifibus.sys, 6.01.7600.16385 (English), 7/13/2009 19:07:21, 24576 bytes
Driver: C:\Windows\system32\bcmwlcoi.dll, 5.100.0198.0022 (English), 4/14/2011 00:25:14, 95544 bytes
Name: Intel(R) 6 Series/C200 Series Chipset Family USB Enhanced Host Controller - 1C2D
Device ID: PCI\VEN_8086&DEV_1C2D&SUBSYS_72708086&REV_05\3&11583659&0&D7
Driver: C:\Windows\system32\drivers\usbehci.sys, 6.01.7601.17586 (English), 3/24/2011 22:29:04, 52736 bytes
Driver: C:\Windows\system32\drivers\usbport.sys, 6.01.7601.17586 (English), 3/24/2011 22:29:14, 325120 bytes
Driver: C:\Windows\system32\drivers\usbhub.sys, 6.01.7601.17586 (English), 3/24/2011 22:29:26, 343040 bytes
Name: Intel(R) 6 Series/C200 Series Chipset Family PCI Express Root Port 2 - 1C12
Device ID: PCI\VEN_8086&DEV_1C12&SUBSYS_72708086&REV_B5\3&11583659&0&E1
Driver: C:\Windows\system32\DRIVERS\pci.sys, 6.01.7601.17514 (English), 11/20/2010 08:33:48, 184704 bytes
Name: Broadcom NetXtreme Gigabit Ethernet
Device ID: PCI\VEN_14E4&DEV_16B4&SUBSYS_16B414E4&REV_10\0000C82A1413E23500
Driver: n/a
Name: Standard Universal PCI to USB Host Controller
Device ID: PCI\VEN_8086&DEV_1C2C&SUBSYS_72708086&REV_05\3&11583659&0&D0
Driver: C:\Windows\system32\drivers\usbuhci.sys, 6.01.7601.17586 (English), 3/24/2011 22:29:03, 30720 bytes
Driver: C:\Windows\system32\drivers\usbport.sys, 6.01.7601.17586 (English), 3/24/2011 22:29:14, 325120 bytes
Driver: C:\Windows\system32\drivers\usbhub.sys, 6.01.7601.17586 (English), 3/24/2011 22:29:26, 343040 bytes
Name: Intel(R) 6 Series/C200 Series Chipset Family PCI Express Root Port 1 - 1C10
Device ID: PCI\VEN_8086&DEV_1C10&SUBSYS_72708086&REV_B5\3&11583659&0&E0
Driver: C:\Windows\system32\DRIVERS\pci.sys, 6.01.7601.17514 (English), 11/20/2010 08:33:48, 184704 bytes
Name: LSI 1394 OHCI Compliant Host Controller
Device ID: PCI\VEN_11C1&DEV_5901&SUBSYS_590011C1&REV_08\4&1894CFE3&0&00E2
Driver: C:\Windows\system32\DRIVERS\1394ohci.sys, 6.01.7601.17514 (English), 11/20/2010 05:44:56, 229888 bytes
Name: Standard Universal PCI to USB Host Controller
Device ID: PCI\VEN_8086&DEV_1C27&SUBSYS_72708086&REV_05\3&11583659&0&E8
Driver: C:\Windows\system32\drivers\usbuhci.sys, 6.01.7601.17586 (English), 3/24/2011 22:29:03, 30720 bytes
Driver: C:\Windows\system32\drivers\usbport.sys, 6.01.7601.17586 (English), 3/24/2011 22:29:14, 325120 bytes
Driver: C:\Windows\system32\drivers\usbhub.sys, 6.01.7601.17586 (English), 3/24/2011 22:29:26, 343040 bytes
Name: Intel(R) 6 Series/C200 Series Chipset Family 4 port Serial ATA Storage Controller - 1C01
Device ID: PCI\VEN_8086&DEV_1C01&SUBSYS_72708086&REV_05\3&11583659&0&FA
Driver: C:\Windows\system32\DRIVERS\pciide.sys, 6.01.7600.16385 (English), 7/13/2009 20:45:45, 12352 bytes
Driver: C:\Windows\system32\DRIVERS\pciidex.sys, 6.01.7600.16385 (English), 7/13/2009 20:45:46, 48720 bytes
Driver: C:\Windows\system32\DRIVERS\atapi.sys, 6.01.7600.16385 (English), 7/13/2009 20:52:21, 24128 bytes
Driver: C:\Windows\system32\DRIVERS\ataport.sys, 6.01.7601.17514 (English), 11/20/2010 08:32:46, 155520 bytes
Name: High Definition Audio Controller
Device ID: PCI\VEN_1002&DEV_AA90&SUBSYS_00000000&REV_00\4&2D77500E&0&0108
Driver: C:\Windows\system32\DRIVERS\hdaudbus.sys, 6.01.7601.17514 (English), 11/20/2010 05:43:43, 122368 bytes
Name: Intel(R) 6 Series/C200 Series Chipset Family USB Enhanced Host Controller - 1C26
Device ID: PCI\VEN_8086&DEV_1C26&SUBSYS_72708086&REV_05\3&11583659&0&EF
Driver: C:\Windows\system32\drivers\usbehci.sys, 6.01.7601.17586 (English), 3/24/2011 22:29:04, 52736 bytes
Driver: C:\Windows\system32\drivers\usbport.sys, 6.01.7601.17586 (English), 3/24/2011 22:29:14, 325120 bytes
Driver: C:\Windows\system32\drivers\usbhub.sys, 6.01.7601.17586 (English), 3/24/2011 22:29:26, 343040 bytes
Name: 2nd generation Intel® Core™ processor family PCI Express Controller - 0105
Device ID: PCI\VEN_8086&DEV_0105&SUBSYS_00DE106B&REV_09\3&11583659&0&09
Driver: C:\Windows\system32\DRIVERS\pci.sys, 6.01.7601.17514 (English), 11/20/2010 08:33:48, 184704 bytes
DirectShow Filters
DirectShow Filters:
WMAudio Decoder DMO,0x00800800,1,1,WMADMOD.DLL,6.01.7601.17514
WMAPro over S/PDIF DMO,0x00600800,1,1,WMADMOD.DLL,6.01.7601.17514
WMSpeech Decoder DMO,0x00600800,1,1,WMSPDMOD.DLL,6.01.7601.17514
MP3 Decoder DMO,0x00600800,1,1,mp3dmod.dll,6.01.7600.16385
Mpeg4s Decoder DMO,0x00800001,1,1,mp4sdecd.dll,6.01.7600.16385
WMV Screen decoder DMO,0x00600800,1,1,wmvsdecd.dll,6.01.7601.17514
WMVideo Decoder DMO,0x00800001,1,1,wmvdecod.dll,6.01.7601.17514
Mpeg43 Decoder DMO,0x00800001,1,1,mp43decd.dll,6.01.7600.16385
Mpeg4 Decoder DMO,0x00800001,1,1,mpg4decd.dll,6.01.7600.16385
DV Muxer,0x00400000,0,0,qdv.dll,6.06.7601.17514
Color Space Converter,0x00400001,1,1,quartz.dll,6.06.7601.17713
WM ASF Reader,0x00400000,0,0,qasf.dll,12.00.7601.17514
Screen Capture filter,0x00200000,0,1,wmpsrcwp.dll,12.00.7601.17514
AVI Splitter,0x00600000,1,1,quartz.dll,6.06.7601.17713
VGA 16 Color Ditherer,0x00400000,1,1,quartz.dll,6.06.7601.17713
SBE2MediaTypeProfile,0x00200000,0,0,sbe.dll,6.06.7601.17528
Microsoft DTV-DVD Video Decoder,0x005fffff,2,4,msmpeg2vdec.dll,6.01.7140.0000
AC3 Parser Filter,0x00600000,1,1,mpg2splt.ax,6.06.7601.17528
StreamBufferSink,0x00200000,0,0,sbe.dll,6.06.7601.17528
Microsoft TV Captions Decoder,0x00200001,1,0,MSTVCapn.dll,6.01.7601.17715
MJPEG Decompressor,0x00600000,1,1,quartz.dll,6.06.7601.17713
CBVA DMO wrapper filter,0x00200000,1,1,cbva.dll,6.01.7601.17514
MPEG-I Stream Splitter,0x00600000,1,2,quartz.dll,6.06.7601.17713
SAMI (CC) Parser,0x00400000,1,1,quartz.dll,6.06.7601.17713
VBI Codec,0x00600000,1,4,VBICodec.ax,6.06.7601.17514
ATI MPEG File Writer,0x00200000,1,0,atimpenc64.dll,12.05.0000.20928
ATI MPEG Video Decoder,0x00200000,1,2,atimpenc64.dll,12.05.0000.20928
MPEG-2 Splitter,0x005fffff,1,0,mpg2splt.ax,6.06.7601.17528
Closed Captions Analysis Filter,0x00200000,2,5,cca.dll,6.06.7601.17514
SBE2FileScan,0x00200000,0,0,sbe.dll,6.06.7601.17528
Microsoft MPEG-2 Video Encoder,0x00200000,1,1,msmpeg2enc.dll,6.01.7601.17514
Internal Script Command Renderer,0x00800001,1,0,quartz.dll,6.06.7601.17713
MPEG Audio Decoder,0x03680001,1,1,quartz.dll,6.06.7601.17713
DV Splitter,0x00600000,1,2,qdv.dll,6.06.7601.17514
Video Mixing Renderer 9,0x00200000,1,0,quartz.dll,6.06.7601.17713
Microsoft MPEG-2 Encoder,0x00200000,2,1,msmpeg2enc.dll,6.01.7601.17514
ATI MPEG Audio Encoder,0x00200000,1,1,atimpenc64.dll,12.05.0000.20928
AMD MJPEG Decoder,0x00800001,1,1,atimpenc64.dll,12.05.0000.20928
ACM Wrapper,0x00600000,1,1,quartz.dll,6.06.7601.17713
Video Renderer,0x00800001,1,0,quartz.dll,6.06.7601.17713
MPEG-2 Video Stream Analyzer,0x00200000,0,0,sbe.dll,6.06.7601.17528
Line 21 Decoder,0x00600000,1,1,,
Video Port Manager,0x00600000,2,1,quartz.dll,6.06.7601.17713
Video Renderer,0x00400000,1,0,quartz.dll,6.06.7601.17713
ATI MPEG Video Encoder,0x00200000,1,1,atimpenc64.dll,12.05.0000.20928
ATI MPEG Multiplexer,0x00200000,2,1,atimpenc64.dll,12.05.0000.20928
VPS Decoder,0x00200000,0,0,WSTPager.ax,6.06.7601.17514
WM ASF Writer,0x00400000,0,0,qasf.dll,12.00.7601.17514
VBI Surface Allocator,0x00600000,1,1,vbisurf.ax,6.01.7601.17514
File writer,0x00200000,1,0,qcap.dll,6.06.7601.17514
iTV Data Sink,0x00600000,1,0,itvdata.dll,6.06.7601.17514
iTV Data Capture filter,0x00600000,1,1,itvdata.dll,6.06.7601.17514
ATI Video Scaler Filter,0x00200000,1,1,atimpenc64.dll,12.05.0000.20928
DVD Navigator,0x00200000,0,3,qdvd.dll,6.06.7601.17713
Microsoft TV Subtitles Decoder,0x00200001,1,0,MSTVCapn.dll,6.01.7601.17715
Overlay Mixer2,0x00200000,1,1,,
RDP DShow Redirection Filter,0xffffffff,1,0,DShowRdpFilter.dll,
Microsoft MPEG-2 Audio Encoder,0x00200000,1,1,msmpeg2enc.dll,6.01.7601.17514
WST Pager,0x00200000,1,1,WSTPager.ax,6.06.7601.17514
MPEG-2 Demultiplexer,0x00600000,1,1,mpg2splt.ax,6.06.7601.17528
DV Video Decoder,0x00800000,1,1,qdv.dll,6.06.7601.17514
SampleGrabber,0x00200000,1,1,qedit.dll,6.06.7601.17514
Null Renderer,0x00200000,1,0,qedit.dll,6.06.7601.17514
MPEG-2 Sections and Tables,0x005fffff,1,0,Mpeg2Data.ax,6.06.7601.17514
Microsoft AC3 Encoder,0x00200000,1,1,msac3enc.dll,6.01.7601.17514
StreamBufferSource,0x00200000,0,0,sbe.dll,6.06.7601.17528
Smart Tee,0x00200000,1,2,qcap.dll,6.06.7601.17514
Overlay Mixer,0x00200000,0,0,,
AVI Decompressor,0x00600000,1,1,quartz.dll,6.06.7601.17713
NetBridge,0x00200000,2,0,netbridge.dll,6.01.7601.17514
AVI/WAV File Source,0x00400000,0,2,quartz.dll,6.06.7601.17713
Wave Parser,0x00400000,1,1,quartz.dll,6.06.7601.17713
MIDI Parser,0x00400000,1,1,quartz.dll,6.06.7601.17713
Multi-file Parser,0x00400000,1,1,quartz.dll,6.06.7601.17713
File stream renderer,0x00400000,1,1,quartz.dll,6.06.7601.17713
ATI Video Rotation Filter,0x00200000,1,1,atimpenc64.dll,12.05.0000.20928
Microsoft DTV-DVD Audio Decoder,0x005fffff,1,1,msmpeg2adec.dll,6.01.7140.0000
StreamBufferSink2,0x00200000,0,0,sbe.dll,6.06.7601.17528
AVI Mux,0x00200000,1,0,qcap.dll,6.06.7601.17514
Line 21 Decoder 2,0x00600002,1,1,quartz.dll,6.06.7601.17713
File Source (Async.),0x00400000,0,1,quartz.dll,6.06.7601.17713
File Source (URL),0x00400000,0,1,quartz.dll,6.06.7601.17713
Media Center Extender Encryption Filter,0x00200000,2,2,Mcx2Filter.dll,6.01.7601.17514
AudioRecorder WAV Dest,0x00200000,0,0,WavDest.dll,
AudioRecorder Wave Form,0x00200000,0,0,WavDest.dll,
SoundRecorder Null Renderer,0x00200000,0,0,WavDest.dll,
Infinite Pin Tee Filter,0x00200000,1,1,qcap.dll,6.06.7601.17514
Enhanced Video Renderer,0x00200000,1,0,evr.dll,6.01.7601.17514
BDA MPEG2 Transport Information Filter,0x00200000,2,0,psisrndr.ax,6.06.7601.17669
MPEG Video Decoder,0x40000001,1,1,quartz.dll,6.06.7601.17713
WDM Streaming Tee/Splitter Devices:
Tee/Sink-to-Sink Converter,0x00200000,1,1,ksproxy.ax,6.01.7601.17514
Video Compressors:
WMVideo8 Encoder DMO,0x00600800,1,1,wmvxencd.dll,6.01.7600.16385
WMVideo9 Encoder DMO,0x00600800,1,1,wmvencod.dll,6.01.7600.16385
MSScreen 9 encoder DMO,0x00600800,1,1,wmvsencd.dll,6.01.7600.16385
DV Video Encoder,0x00200000,0,0,qdv.dll,6.06.7601.17514
MJPEG Compressor,0x00200000,0,0,quartz.dll,6.06.7601.17713
Audio Compressors:
WM Speech Encoder DMO,0x00600800,1,1,WMSPDMOE.DLL,6.01.7600.16385
WMAudio Encoder DMO,0x00600800,1,1,WMADMOE.DLL,6.01.7600.16385
ATI MPEG Audio Encoder,0x00200000,1,1,atimpenc64.dll,12.05.0000.20928
IMA ADPCM,0x00200000,1,1,quartz.dll,6.06.7601.17713
PCM,0x00200000,1,1,quartz.dll,6.06.7601.17713
Microsoft ADPCM,0x00200000,1,1,quartz.dll,6.06.7601.17713
GSM 6.10,0x00200000,1,1,quartz.dll,6.06.7601.17713
CCITT A-Law,0x00200000,1,1,quartz.dll,6.06.7601.17713
CCITT u-Law,0x00200000,1,1,quartz.dll,6.06.7601.17713
MPEG Layer-3,0x00200000,1,1,quartz.dll,6.06.7601.17713
Audio Capture Sources:
Microphone (USB Audio Device),0x00200000,0,0,qcap.dll,6.06.7601.17514
Digital Audio (S/PDIF) (Cirrus ,0x00200000,0,0,qcap.dll,6.06.7601.17514
Microphone (Cirrus Logic CS4206,0x00200000,0,0,qcap.dll,6.06.7601.17514
PBDA CP Filters:
PBDA DTFilter,0x00600000,1,1,CPFilters.dll,6.06.7601.17528
PBDA ETFilter,0x00200000,0,0,CPFilters.dll,6.06.7601.17528
PBDA PTFilter,0x00200000,0,0,CPFilters.dll,6.06.7601.17528
Midi Renderers:
Default MidiOut Device,0x00800000,1,0,quartz.dll,6.06.7601.17713
Microsoft GS Wavetable Synth,0x00200000,1,0,quartz.dll,6.06.7601.17713
omega-pomme,0x00200000,1,0,quartz.dll,6.06.7601.17713
WDM Streaming Capture Devices:
HD Audio Microphone,0x00200000,1,1,ksproxy.ax,6.01.7601.17514
HD Audio Digital in,0x00200000,1,1,ksproxy.ax,6.01.7601.17514
omega-pomme,0x00200000,3,2,ksproxy.ax,6.01.7601.17514
FaceTime HD Camera (Built-in),0x00200000,1,2,ksproxy.ax,6.01.7601.17514
USB Audio Device,0x00200000,2,2,ksproxy.ax,6.01.7601.17514
WDM Streaming Rendering Devices:
HD Audio SPDIF out,0x00200000,1,1,ksproxy.ax,6.01.7601.17514
HD Audio Speaker,0x00200000,1,1,ksproxy.ax,6.01.7601.17514
omega-pomme,0x00200000,3,2,ksproxy.ax,6.01.7601.17514
USB Audio Device,0x00200000,2,2,ksproxy.ax,6.01.7601.17514
BDA Network Providers:
Microsoft ATSC Network Provider,0x00200000,0,1,MSDvbNP.ax,6.06.7601.17514
Microsoft DVBC Network Provider,0x00200000,0,1,MSDvbNP.ax,6.06.7601.17514
Microsoft DVBS Network Provider,0x00200000,0,1,MSDvbNP.ax,6.06.7601.17514
Microsoft DVBT Network Provider,0x00200000,0,1,MSDvbNP.ax,6.06.7601.17514
Microsoft Network Provider,0x00200000,0,1,MSNP.ax,6.06.7601.17514
Video Capture Sources:
FaceTime HD Camera (Built-in),0x00200000,1,2,ksproxy.ax,6.01.7601.17514
Multi-Instance Capable VBI Codecs:
VBI Codec,0x00600000,1,4,VBICodec.ax,6.06.7601.17514
BDA Transport Information Renderers:
BDA MPEG2 Transport Information Filter,0x00600000,2,0,psisrndr.ax,6.06.7601.17669
MPEG-2 Sections and Tables,0x00600000,1,0,Mpeg2Data.ax,6.06.7601.17514
BDA CP/CA Filters:
Decrypt/Tag,0x00600000,1,1,EncDec.dll,6.06.7601.17708
Encrypt/Tag,0x00200000,0,0,EncDec.dll,6.06.7601.17708
PTFilter,0x00200000,0,0,EncDec.dll,6.06.7601.17708
XDS Codec,0x00200000,0,0,EncDec.dll,6.06.7601.17708
WDM Streaming Communication Transforms:
Tee/Sink-to-Sink Converter,0x00200000,1,1,ksproxy.ax,6.01.7601.17514
Audio Renderers:
Speakers (USB Audio Device),0x00200000,1,0,quartz.dll,6.06.7601.17713
Default DirectSound Device,0x00800000,1,0,quartz.dll,6.06.7601.17713
Default WaveOut Device,0x00200000,1,0,quartz.dll,6.06.7601.17713
Digital Audio (S/PDIF) (Cirrus ,0x00200000,1,0,quartz.dll,6.06.7601.17713
DirectSound: Digital Audio (S/PDIF) (Cirrus Logic CS4206A (AB 39)),0x00200000,1,0,quartz.dll,6.06.7601.17713
DirectSound: Speakers (Cirrus Logic CS4206A (AB 39)),0x00200000,1,0,quartz.dll,6.06.7601.17713
DirectSound: Speakers (USB Audio Device),0x00200000,1,0,quartz.dll,6.06.7601.17713
Speakers (Cirrus Logic CS4206A ,0x00200000,1,0,quartz.dll,6.06.7601.17713
EVR Power Information
Current Setting: {5C67A112-A4C9-483F-B4A7-1D473BECAFDC} (Quality)
Quality Flags: 2576
Enabled:
Force throttling
Allow half deinterlace
Allow scaling
Decode Power Usage: 100
Balanced Flags: 1424
Enabled:
Force throttling
Allow batching
Force half deinterlace
Force scaling
Decode Power Usage: 50
PowerFlags: 1424
Enabled:
Force throttling
Allow batching
Force half deinterlace
Force scaling
Decode Power Usage: 0 -
How to prevent dialog box asking how to handle PDFs while Protected Mode is disabled?
Hello,
So I must be missing a Registry Key setting somewhere or something (I hope). We have Adobe Acrobat Reader 10.1.4. When we install Adobe Acrobat Reader we disable Protected Mode due to some issues with it.
My problem is, when you launch Reader or try to view a PDF embedded in a web page (or anywhere else for that matter) it will pop up a dialog box asking you how to proceed. You are given three options:
Open PDFs while Protected Mode is disabled this one time.
Always open PDFs while Protected Mode is disabled.
Never open PDFs whle Protected Mode is disabled.
I need to configure it so that option 2 is how Reader behaves.
We are a small shop, I have only 4 people on my team (excluding me). We have over 1500 machines as public kiosks that need to get this configured when 10.1.4 is installed. Reader is currently out of date in our deployment, apparently because of this issue holding back pushing newer versions.
If anyone has any ideas I'd love to hear them. I set it manually and looked at the registry hive for Adobe and didn't see any changes to existing keys or any new keys created so I'm not sure this is something that can be done via the Registry...Well, this didn't come up in Google Searches initially and I'm not finding the search feature here at Adobe.com to be very useful. Actually, I can't even seem to see one for the forums...
Anyways this seems to cover the issue: http://blogs.adobe.com/dmcmahon/2012/07/27/adobe-reader-cannot-open-protected-mode-due-to- a-problem-with-your-system-configuration/
Which helps explain why it became a problem for my deployment. I'm suspecting that its a problem with Kaspersky Anti-Virus 2010 needing to have an exception for AcroRd32.exe. I hate to do it given its an infection path but we do what we must. I will update this post once I have verified that this is what the issue is. -
How do I troubleshoot Flash Player's protected mode for Firefox?
Starting with Flash Player 11.3, a protected mode was added as a new security enhancement for Firefox 4.0 and greater on Windows Vista and higher. This security enhancement is designed to limit the impact of attacks launched from malicious Flash content (SWF files). For additional details on this feature, please see Inside Flash Player Protected Mode for Firefox
After reviewing this FAQ, we'd appreciate if you would take a minute to let us know if it helped. There is a link to a two question survey at the bottom of the page.
While we believe this feature is fully tested and reliable, if you encounter issues with Firefox we recommend the following troubleshooting steps.
Problem: Flash content does not appear, YouTube display errors such as "An error occurred. Please try again later.", or Flash video will not function properly.
Solution: If RealPlayer is installed on your system, please disable the RealPlayer Browser Record plug-in.
Launch RealPlayer
Click the RealPlayer icon in the upper left corner of the window and choose Preferences.
Choose Download & Recording from the left hand panel
Uncheck "Enable Web Download & Recording for these installed browsers"
Click OK and close RealPlayer
Restart Firefox
If you are viewing this page in Firefox and Flash Player is not working, please click here for an HTML5 version of this video: YouTube HTML5 HD Link
Problem: RealPlayer is not installed, Flash Player crashes in Firefox
Solution:
Troubleshoot Extensions and Add-Ons by launching Firefox in Safe Mode
1. Exit Firefox
2. Click Start > Run
3. Type the following then press [Enter]:
firefox.exe -p
4. Click Continue in Safe Mode
5. Attempt to reproduce the problem
If the problem does not occur in safe mode, please try to isolate it down to an individual plug-in.
1. Exit Firefox
2. Re-launch Firefox
3. Click Firefox > Add-Ons > Extensions
4. Click Disable on all of your extensions
5. Attempt to reproduce the problem, while enabling each extension until you can reproduce the issue
If the issue persists in Safe-Mode, please continue with the steps below:
Some users have indicated that random crashing stops when clearing their Firefox profile. This step will allow you to temporarily test with a clean set of Firefox preferences, without losing your preferences.
Exit Firefox
Click Start > Run
Type the following then press [Enter]: firefox.exe -p
Click Create Profile
Click Next
In the Enter new profile name dialog, type "Test"
Click Finish
Select Test and click Start Firefox
Use Firefox as normal. If the problem goes away, clearing your Firefox preferences, or migrating the important settings (bookmarks, etc) to a clean Profile may be a good permanent solution.
If the problem persists, switch back to your old profile by doing the following:
Exit Firefox
Click Start > Run
Type the following then press [enter]:firefox.exe –p
Choose your old account (typically "default")
Click Start Firefox
Solution: Try a clean Windows profile (You must be an Administrator to complete this step. If your user account is not an admin type, skip to the next section for instructions on reporting a bug.) Creating a new Windows user will rule out any account-specific preferences that may be enabled on your system.
Create a user account in Vista
Create a user account in Windows 7
Use Flash Player normally. If the problem goes away, this indicates a compatibility problem, either with software you have installed or with preferences set on your account.
Reporting a bug:
Please file bugs at bugbase.adobe.com.
Choose "Adobe Flash Player" as the product
Choose "Browser Integration" as the product area
Please provide as much information as possible with what you were doing before the crash and an exact URL where the crash occurred.
If available, please attach your Firefox crash logs to the bug using the Attachments field.
Show hidden files and folders. For more details, see the instructions for the operating system that you use: Vista and Windows 7.
Crash logs are located at C:\Users\username\AppData\Roaming\Mozilla\Firefox\Crash Reports\
Logs will be located in either the pending or submitted folder, depending on whether or not you submitted the crash report to Mozilla.
Last resort
Finally, if these problems are blocking you from using Flash Player we recommend, as a last resort, you either revert back to Flash Player 11.2 or temporarily disable Protected Mode. We strongly recommend that Protected Mode is manually enabled once this issue is resolved.
To revert to a previous version of Flash Player, please see this FAQ: How do I revert to a previous version of Flash Player?
To disable Protected Mode, add the following line to your mms.cfg file located in:
Windows 32bit: C:\windows\system32\macromed\flash
Windows 64bit: C:\windows\syswow64\macromed\flash
ProtectedMode=0
If the mms.cfg file does not exist, create one using any standard text editor (e.g.. notepad)
Depending on your operating system, you might need to first save the mms.cfg file to a writable location (such as your documents or desktop folder) and then copy the file into the destination folder using Windows Explorer.
To re-enable Protected Mode, simply remove the line from the mms.cfg file.
Hopefully this FAQ helped you. Please let us know by taking a minute to fill out this simple survey.
Did this FAQ help?Please ask your question on a forum for the Flash Player
-
Within the past week I have been getting messages when trying to open pdf files " that its in protected mode and can not open"
I deleted adobe and reinstalled directly from Adobe.com and now I can not open any file with a message it has encountered an error
and will check online for solution. Please assist as no files will open now
This is details of error
Problem Event Name: APPCRASH
Application Name: AcroRd32.exe
Application Version: 11.0.10.32
Application Timestamp: 547e9779
Fault Module Name: StackHash_147f
Fault Module Version: 0.0.0.0
Fault Module Timestamp: 00000000
Exception Code: c000041d
Exception Offset: 77a011f1
OS Version: 6.1.7601.2.1.0.256.48
Locale ID: 1033
Additional Information 1: 147f
Additional Information 2: 147ff66574b08dc93180d912e60eb897
Additional Information 3: c48b
Additional Information 4: c48be403c52ec6c06778481aaa8948d8
Read our privacy statement online:
http://go.microsoft.com/fwlink/?linkid=104288&clcid=0x0409
If the online privacy statement is not available, please read our privacy statement offline:
C:\Windows\system32\en-US\erofflps.txtCan you open Adobe Reader by itself? If so, try to disable Protected Mode [Edit | Preferenes | Security (Enhanced)].
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Hello
I am deploying Reader 10.1.1, but on some computers protected mode is blocking PDF files from being opened from a network drive. Is it possible to configure protected mode for a safe domain.
The solutions I have so far, disable protected mode, but this is refussed by my security manager, or copy the PDF files to a local drive from the network, but affected staff will not like this as a long term work around.
An guidance and info most welcome, the package has been created with Adobe customization wizard, and deployed with Microsoft Config manager.
Update 02/11/11 - I have been trawling the web about this problem, lots of people appear to have this issue, any idea if Adobe have a new release of Reader 10. to fix this issue.
Many thanks Jon
Very disappointed that no one from Adobe has responded to this post. I am now able to deploy Reader with no security, but miffed as this undermines all the work Adobe have put in to make this product more secure. Still it's only going to affect 1,900 computers.Hi All,
We have had a few bug reports related to Adobe Reader X protected mode coming in from you in this forum. We have addressed a large number of them in our upcoming Reader update and we would like to hear your feedback.
To that extent, we would like to invite you to the Adobe Reader Prerelease program and try out the latest build. To participate, please fill in the form available at https://www.adobe.com/cfusion/mmform/index.cfm?name=reader_prerelease_ interest and indicate Adobe Reader as the product of your interest.
We look forward to your active participation, feedback and help towards making Reader a better product.
Thanks and regards,
Adobe Prerelease Team -
Adobe Reader XI protected mode problem
I downloaded Reader XI and went to open a pdf that previously worked with Reader. But Adobe Reader XI won't open (says problem with "protected mode"). I can't open any pdf's either on my computer or on the internet at trusted sights. Troubleshooting takes me to a page on fixes for Reader X. Not helpful! Any ideas? (I uninstalled and reinstalled and still won't work.)
CoUnyot,
Thanks for your post ...
Please Disable protected Mode .. Please find the below steps ":
Disable Protected Mode by going to Edit > Preferences > General and deselecting Enable Protected Mode at startup.
Restart Reader.
You can also refer the below link for more details :
http://helpx.adobe.com/acrobat/kb/protected-mode-troubleshooting-reader.html -
Hello,
I have a problem with Adobe Reader XI Protect Mode.
When we open a PDF document through the APP-V layer I have an Access Dennied:
Look the LOG:
[12:11/13:40:07] NtCreateFile: STATUS_ACCESS_DENIED
[12:11/13:40:07] real path: \??\mailslot\Lilo17
[12:11/13:40:07] Envisagez de modifier la stratégie à l'aide de ces règles de stratégie : FILES_ALLOW_ANY ou FILES_ALLOW_DIR_ANY
[12:11/13:40:07] NtCreateFile: STATUS_ACCESS_DENIED
[12:11/13:40:07] real path: \??\mailslot\Lilo18
[12:11/13:40:07] Envisagez de modifier la stratégie à l'aide de ces règles de stratégie : FILES_ALLOW_ANY ou FILES_ALLOW_DIR_ANY
I can't disable protected mode.
Adobe Reader 11.0.3.37
AMG Version 4.28.134
CoolType Version 5.11.132
Thank you for your help
Menetrieux FlorianSolution : Open OSD file and modify the part "Policies"
<POLICIES>
<LOCAL_INTERACTION_ALLOWED>TRUE</LOCAL_INTERACTION_ALLOWED>
<VIRTUAL_FILE_SYSTEM_PASS_THROUGH>TRUE</VIRTUAL_FILE_SYSTEM_PASS_THROUGH>
<VIRTUAL_REGISTRY_PASS_THROUGH>TRUE</VIRTUAL_REGISTRY_PASS_THROUGH>
<ENFORCE_ACLS_ON_VREG_MODIFY>TRUE</ENFORCE_ACLS_ON_VREG_MODIFY>
</POLICIES>
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