Disabled account for security reasons

my wifes account has been disabled for security reasons. she forgot her password and every time she tries to get it back the url cannot be opened. please help reactivate account and get password. thanks.

Sorry, but we're all just your fellow users here and cannot do anything to reactivate an account. Contact the iTunes Store customer service group through the form at the bottom of their web page and explain the problem to them. They should be able to help you sort out the problem with your account login.
Good luck.

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