Disabled and locked up...help

my sons ipod is disabled or locked up, he forgot his pass and i cannot figure out how to reset it?  i've tried holding the home and power buttons but that didnt do anything.....any suggestions, i'm not very technical so im hoping i can figure this out

You will have to restore it by connecting it to your computer with iTunes installed.
You may have to place it in recovery mode. Follow the steps here.
http://support.apple.com/kb/HT1808

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