Disabled softkeys when keyboard visible

After several days of searching I cannot find a single reference to the problem I am experiencing with my Lumia 800, which is this:
Whenever the virtual keyboard is displayed on the screen, the menu softkeys (displayed by the current app, not the 'back' 'windows' and 'search' keys) cannot be selected.
This makes it impossible to send mail, comment on facebook status etc.
I cannot beleive that every other Lumia user out there thinks this is acceptable, so either I have a faulty phone or there is some trick I am missing.
My previous phone was an LG Optima7, also a WinPhone, which did not demonstrate this behaviour and, despite being lower spec hardware was a far nicer phone to use because of this.
I have tried a reset and, right from the start in the process of entering live ID I found I had to get the keyboard to disappear before I could select the 'next' button.
ASTONISHINGLY poor integration of phone and OS for a 'flagship' model. :-(
Oh, and why does Nokia think it a good idea to prevent me from using my existing linked-in and twitter accounts? Again, not something that happened on the LG...
Solved!
Go to Solution.

Hi,
I have *exactly* the same problem on a Lumia 810, and it persists even after resetting the phone multiple times.  Did you ever discover a solution.  I'm one step away from smashing this worthless phone, and I'll never buy a nokia again.

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