Disabling iOS 7 Activation Lock in an enterprise environment.

I'm wondering if anyone has found a solution for disabling the new Activation Lock feature in iOS 7 without needing to supervise the device through Apple Configurator? My dilemma is we have about 50 iPhones deployed in our company. The only way I have found to disable the Activation Lock feature is to supervise the device using Apple Configurator. However, if the device is supervised, the user cannot sync it with iTunes on their computer. A lot of our users do sync their iPhones to keep backups, transfer photos, etc. So the way I see it, I am left with two choices:
We supervise all of our iPhones and tell our users they can't sync with iTunes anymore.
We leave them unsupervised and make a policy that whenever we have to wipe a device we make the user disable Find My iPhone first.
Has anyone found a better solution to this? Also if we ever get in a situation where a user leaves the company and they did not disable Find My iPhone, can we send the iPhone back to Apple and have them wipe it? Or would we be left with a nice expensive paper weight?

We just stopped providing phones and instead, cover a set amount of their monthly wireless bill.
If I were in your shoes, I'd offer 2 choices:
1. The same as #1 in your post.
2. Let them bring their own device.
Either you have complete control over it (via the configurator), or no control beyond the ability to wipe the data from a device connected to your Exchange server, require a passcode, etc. That can all be done without the need to supervise them using the configurator.

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IOS 7 Activation Lock and the Enterprise

Is there a status on what Apple will do for Enterprise customers who purchase iPhones/iPads for their end users. What is Apple going to do to help Enterprise cusotmers deal with the Activation Lock? We own over 1000 iPhones/iPads and there is a business need to recycle or reissue these devices with the churn of employee terminations, transfers, etc. We do not supervise our devices. Currently, we must make sure the departing or transfering employee has to Turn Off Find My Phone on the device and erase it. This is not always possible and then we end up with a lot of "locked iPhone/iPad bricks"

Nothing official that I've seen yet. Contact your Apple rep and ask.

HT201441 iOS 7 Activation Lock On My Supervised Devices

Running into huge road blocks with "Activation Lock" feature on iOS7. Our district has about 2500 student iPads which have their own apple ID. At the beginning of the year rollout we were on iOS 6.1.3. We have our students activate find my iPad app. If any re-provisioning had to be done to a device in 6.1.3 such as a passcode lock out, a simple touch with iTunes or Configurator would blow it out and you could move on with the device. Now activation lock in iOS7 has me in a real jam with no option but a complete wipe and loss of data for the student. Seems like I've moved from a scalpel to a chainsaw approach which is killing me. We all know we get handed locked up devices for a myriad of reasons most of which because the student either forgot their apple ID password or passcode. Has anyone found a technical work around for this? We supervise our devices using AirWatch MDM Agent, and use Apple Configurator to create our own profiles.

I don't know of one, but you might get a more definitive answer if you posted this question over in the iPad in Business and Education forum: https://discussions.apple.com/community/ipad/ipad_in_business_and_education?view =discussions.

IOS 7 Activation Lock On My Supervised Devices

Running into huge road blocks with "Activation Lock" feature on iOS7. Our district has about 2500 student iPads which have their own apple ID. At the beginning of the year rollout we were on iOS 6.1.3. We have our students activate find my iPad app. If any re-provisioning had to be done to a device in 6.1.3 such as a passcode lock out, a simple touch with iTunes or Configurator would blow it out and you could move on with the device. Now activation lock in iOS7 has me in a real jam with no option but a complete wipe and loss of data for the student. Seems like I've moved from a scalpel to a chainsaw approach which is killing me. We all know we get handed locked up devices for a myriad of reasons most of which because the student either forgot their apple ID password or passcode. Has anyone found a technical work around for this? We supervise our devices using AirWatch MDM Agent, and use Apple Configurator to create our own profiles.

Hi KSUT,
I work for a school district too, and asked my Apple SE about what to do when we get iPads back that are locked. He told me about a new process to make this easier:
Streamlined email process for removing activation lock
AppleCare has announced a new process to assist institutions with returned devices which may be activated locked. For customers who experience this for the first time please call AppleCare at 800-800-2775 so that the process and needed documentation can be explained. After the initial call customers can email with the required documentation for all Activation Lock Removal requests.
Other options include tracking down the person who previously used this iPad and have them follow one of the resolutions on this page: http://support.apple.com/kb/ts4515
Hope this helps and answers your question!
~Joe

Regarding IOS 7 activation lock. For people who are not early adopter or wealthy, relying on second hand purchase to own an IOS 7 device, has any consideration been given? Online purchases are routine. In good faith, many will now suffer for not knowing

I am part of the second hand market, non early adopter, that's trying to use an IOS 7 device. I just bought an Ipod touch 5th gen and an Iphone 5 with IOS 7 and quickly learn that I've just lost many hundreds of dollars because of the activation lock. Of course, I should have known better...be smarter, etc. Now I have two bricks, basically fancy Apple product that're now junks. With IOS 7 and the activation lock, isn't Apple concerns that they will soon frustrate a lot of new and existing users and will also be known for creating increasing number of junk (brick) devices.

Hi Tilnow,
The hope is that the activation lock will deter future thieves. Apple has long been inundated with irate customers who have had their devices lost or stolen, and who are then angry that Apple cannot protect their phone from would-be thieves.
With the new security measures, unless the owner of the phone turns off Find My iPhone, and wipes the phone completely, it is unusable to anyone but that original owner.
I'm sorry you have had such an unfortunate experience with your purchases, but these security measures are as much to protect you from purchasing a stolen phone from an unscrupulous seller as it is to protect a phone you own from being stolen.
Is there no way you can contact the seller(s) and have them turn off Find My iPhone and wipe the device for you?
Going forward, it is the best policy for you to ensure that the seller has done both of these things. If they cannot, then you know that they are probably not on the up and up.
Best of luck going forward,
Cheers,
GB

TS3772 how to bypass ios 7 activation lock

how can you bypass apple ipod 5th generation activation lock

There is no method to bypass the Activation Lock.

IOS 7 Activation Lock

A friend of mine just brought an iPad after update to iOS7 she failed to proceed activation by her apple id.
the Apple ID that register is using @iCloud.com.
sadly to know she lost the Apple ID Username and password and can't remember a security question also.
is there any solution to solve this.???

You can give a try with http://iforgot.apple.com
Hope it helps.

Activation lock in iOS 8

So I lost my iPod touch 5th gen running iOS 8.0.2, and for some stupid reason I did not activate Find My Ipod.
I know that activation lock is only enabled in iOS 7 when you activate Find My Iphone, but in iOS 8, it states in a PC World article that it is turned on by default.
http://www.pcworld.com/article/2685332/the-kill-switch-is-here-ios-8-enables-it- by-default.html
I just want to confirm that this is 100% true. On the Apple support page, it states that Activation Lock is enabled automatically when you use Find My iPhone on a device using iOS 7 or later.
Find My iPhone Activation Lock
So I'm confused whether or not if Activation Locked is on by default in iOS 8 even if you do not have Find My iPhone enabled.
Thanks

No I doubt Find My Ipod is on since I can't track it through iCloud.
Is the PC world article false then? It states in one paragraph:
Apple’s last major operating system update, iOS 7, introduced kill switch software called “Activation Lock.” But it wasn’t enabled by default, something the California law requires. With that changed in iOS 8, the software becomes the first to conform to all elements of the California regulation..
I know that for iOS 7, activation lock is enabled when you enable Find my Ipod. When I first set my iPod up for iOS 8 it asked me to turn on/off Find My ipod, so it isn't turned on by default.

Need to turn off the activation lock, I didn't buy it or find it

My dad bought ~50 iphone 5s for his business. He is upgrading his phone to a 6 and wants to give me his old 5. His IT guy accidentally erased the phone without disabling the icloud activation lock. My dad has too many emails and no idea of the right one for the apple ID of this particular phone.

Take it and its original purchase receipt to a physical Apple Store.
(117270)

HT201365 activation lock linked to old apple id

i have no access to my old apple id email and this is the one that is appearing on my icloud after my ios7 update? how do I delete it and add my new apple Id? tia

Read through this article to find if your device has an activation lock.
http://www.macworld.com/article/2048739/get-to-know-ios-7-activation-lock.html
If this is what you have - the news is bad:
http://www.cultofmac.com/246755/why-ios-7s-activation-lock-is-a-disaster-waiting -to-happen/

Activation lock problems iOS 7

Hi there,
On my iPhone on iOS 6, I was signed into my new, current iCloud account and all was working smoothly. But today I updated to iOS 7, and for some reason, it seems to now be signed into my old, now deleted, iCloud account (Apple ID). I can't delete this iCloud account and sign into my new one without the entering the password for my old account, but when it goes to verify the password of my old account, it always fails because the account is deleted. Is there any way to bypass activation lock so I can sign in to my correct iCloud account? It means that my calendar, contacts, mail, notes etc are now not working.
Also a word of warning, you haven't updated already, don't! It's ugly, slow and glitchy! iOS 6 is far superior.
If anyone has any ideas for me please please post them!
Thanks
Jennifer

Each time I erase content and settings on my iphone, I get an email:
Find My iPhone has been disabled on Jordan's iPhone.
With Find My iPhone disabled, this device can no longer be located, placed in Lost Mode, or remotely erased using icloud.com/find or the Find My iPhone iOS app.
In addition, your Apple ID and password will no longer be required for someone to erase, reactivate, and use your iPhone.
What is wrong with Activation Lock?????/

Activation Lock Broken IOS 7.1.2

I put my phone in recovery mode because I wanted to try to free up space. It seems that Activation Lock is now broken?????????/ How? It does not prompt me to enter a previous persons apple id and password to activate. It just automatically activates itself. I have Find My Iphone turned on and signed in with my apple id but each time i "erase content and settings" it does not prompt me for my apple id and password to activate. What did I do?

Each time I erase content and settings on my iphone, I get an email:
Find My iPhone has been disabled on Jordan's iPhone.
With Find My iPhone disabled, this device can no longer be located, placed in Lost Mode, or remotely erased using icloud.com/find or the Find My iPhone iOS app.
In addition, your Apple ID and password will no longer be required for someone to erase, reactivate, and use your iPhone.
What is wrong with Activation Lock?????/

How do I unlock an iPhone 4 with iOS 7 and bypass the activation lock?

How do I unlock an iPhone 4 with iOS 7 and bypass the activation lock? I can't find the previous owner and I really want to use my new iPhone, I did purchase it Second-Handed.and now I'm stuck. Ive tried recovery mode and nothing still restores and asks me the same thing. Been working on this forever- Please Help!

If you want to risk your money, fine.
To answer your questions
Is this just an iOS 7 feature?
Yes, Activation Lock is an iOS 7 feature.
Could you not restore the device to an earlier version?
No, you cannot downgrade your iOS device.
That may mean jailbreaking, I'm not sure.
Jailbreaking is not supported by Apple or this forum.
Or what about replacing the motherboard?
There are no user serviceable parts on an iPhone.

My icloud activation lock is ON my iphone, which requires an activation login to access the homescreen, but when i log in with the apple ID on the phone, it says the apple ID is not meant to unclock this iphone 5 ios 8.0.2. please help me solve this.

My icloud activation lock is on my iphone, which requires an activation login to access the homescreen, but when i log in with the apple ID on the phone, it says the apple ID is not meant to unclock this iphone 5 ios 8.0.2. please help me solve this.

Yes the phone belongs to me. It was purchased from United Kingdom Vodafone to West Africa, i had to factory unlock to use any sim in it. so it belongs to me. I did the activation myself, now after updating my iphone to the latest update, it required a user id and password to activate the phone, but anytime i enter the details, it tells me the user Id is not correct but the password is correct..

HT201328 I purchased an iphone off ebay but because of the ios activation lock it won't alloe me to put in my own apple id it tells me to enter the previous owners apple account is there anything i can do?

I purchased an iPhone off eBay and the phone isn't stolen or anything but it has the activation lock on it where it says "this phone is linked to an apple account (****@****.edu) I tried contacting the seller and they thought restoring the phone would remove that but its hasn't any idea what I can do or am I screwed and I need to get my money back

The iOS activation lock is a new feature that will be introduced in iOS 7, and is currently only something that can be used as part of the iOS 7 beta. The activation lock is exactly what the name suggests, it's a lock to prevent activation. This is done so that if the device is stolen, it can't be used. There is no work around you can do on your end, the only way it can be done is for the original owner to remove this device from his "find my iPhone" settings, which he can only do by giving you his appleID login details.
As activation lock is part of iOS 7 developer preview beta, you might get more information at the developer forums however it's more than likely you got ripped off

Disabling iOS 7 Activation Lock in an enterprise environment.

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