Disabling of content protection curve 9220

Hi pls help want to know how to disable content protection in my curve 9220 as IM unable to connect it with bb app world

Hi and Welcome to the Community!
Here is a KB that discusses that:
KB15244 What is Content Protection and Encryption on BlackBerry smartphone
Hopefully it contains something useful! There also are multiple existing threads on this site that discuss that exact error...your review of those might prove useful, and a search of this site, using the error message, error code, or symptom, should reveal all applicable existing threads to you.
Good luck and let us know!
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If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please click here and read, along with the threads to which it links, for helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.
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Similar Messages

Disable "Content Protection in BB Curve 9380

hi, i hv bought a new BB curve 9380, when i try to dwnload n install apps from BB site to my phn , it gives an error"An error has occurred communicating with the BlackBerry App World Client. If you have content protection enabled on your device, please disable and try again." plz hlp me resolve this problem..

Hi and Welcome to the Community!
From that description, it sounds like you are attempting to DL apps from AW via USB, using the PC/browser interface to AW. Please instead try the on-device AW client. If it works, that will help us understand what should be expected via other means.
Good luck and let us know!
Occam's Razor nearly always applies when troubleshooting technology issues!
If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please click here and read, along with the threads to which it links, for helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.
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Curve 9220 BlackBerry App World registration error MTP USB Driver is not installed

Hi,
Recently I have purchased Curve 9220, trying connect to BlackBerry App World setup in the first instance I get
1. Get the BlackBerry App World Browser Plug-in (I get tick mark) then when I get
2. Connect your smartphone I get the drop down of my pin no I select my PIN no here I get a error message (An error has occurred communicating with the BlackBerry App World Web plugin. Please restart your device and try again. If you have content protection enabled on your device, please disable and try again.)
I have tried rebooting my device no of times it does not work.
I have removed all USB driveres thats was there in PC rebooted the system it is still not working.
I have even tried in another PC having win7 it gives error message MTP USB Driver is not installed.
For information Content protection is not eabled the encription is not ON in my hand set
Another problem whenever I connect my deice to USB every time it takes up the driver asks me to reboot the sytem (I have even tried the same 4-5 times) still not wokring.
The hand set is communicating with the BlackBerry desk top software (I have downloaded the latest one and using the same).
I need to install few apps which was there in my earlier BB so please help.
Best regards,
Shaibal Ghosh

Hello shaibalghosh,
Welcome to the Community,
As you having difficulty in connecting to apps. world , On your Homescreen Go to Options > Security > and check
encryption is disable For your device and Media card and also Check Firewall it may prevent connecting Apps
World.
Please have a look at this article of KB Apps world web plug-in error appear when attempting to install applications from a computer
Try installing OTA .
Good Luck
Prince
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If Problem Resolves mark the post(s) as " Solution ", so that other can make use of it.
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If Problem Resolves mark the post(s) as " Solution ", so that other can make use of it.

BB Curve 9220 not reading the memory card

Hello,
I have a Blackberry Curve 9220
v7.1.0.746 , Platform 9.50.0.80
1 week ago I was using this phone and that time i didnt have a memory card in this device. I opened wechat and it showed either to insert memory card or to disable usb mass storage in this device. I didnt have a memory card that time, so, i tried todisable the usb mass storage and I did that.
Today, I inserted a memory card in this device, it shows that "Media Card is presently not inserted in this device"
When I searched the internet I got some solutions. They showed that to enable mass storage mode and check media card support on.
I turned Media Support set to ON.
I have made sure that the media card is formatted and inserted properly.
BUT
When i pressed the option (BB Logo key) button , it didnt show the option to enable usb mass storage. It just showed these options : "Switch app" ,"Select Text" , "Save" , "Help" , "Close".
There is no option to enable usb mass storage and it is not reading the memory card
Please tell me what to do !
Thankyou

Hi Manabb04
Enable or disable USB mass storage mode
If you connect your BlackBerry smartphone to your computer using a USB cable but does not appear as a drive on your computer, you may need to activate the USB mass storage.
On the Home screen or in a folder, click the Options icon.
Click Device> Storage.
Press  > Enable USB mass storage.
If necessary, type the password for the smartphone.
Your smartphone appears as a drive on your computer.
To disable USB mass storage mode, press  > Disconnect.
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Contact Display problem in my BB Curve 9220

Hello guys..
I recently bought a BB curve 9220. When someone call me at that time caller name not display (Caller Name already added in my contact) only caller number displayed.
In short sometimes Caller name display and sometimes not display.
Solved!
Go to Solution.

There could be any one of four solutions... Try these:
1. Make sure you set your own country code at Phone dialer Screen > Options > Smart dialing.
Set your Country Code in this format: "+xx" where xx = your country code. Some countries have two or three digit Country Codes. Do not place the '+' in your contact's entry.
* In the US, set this Country Code as "+1", and place your local area code in the proper box (this normally the default setting in a new BB).
2. At the same location, change the National Number Length to the number of digits for your country (since some countries will have less than 10 as set as the default in the BB). Find out the total digits, minus the country code. Do not place the '+' in your contact's entry.
* For example, some countries have a total number to 8 (plus 3 for country code). You would enter "8".
3. You may have "Content Protection" set on your Address Book.
OS5 devices: Look at Options > Security > General Settings. Scroll down to Content Protection > Include Address Book = NO.
OS6 devices: Homescreen > Options > Security > Encryption > UNcheck the box next to Encrypt.
4. Go to Options on your device > Security Options > Encryption > Include contacts set to "No"
1. If any post helps you please click the below the post(s) that helped you.
2. Please resolve your thread by marking the post "Solution?" which solved it for you!
3. Install free BlackBerry Protect today for backups of contacts and data.
4. Guide to Unlocking your BlackBerry & Unlock Codes
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Blackberry bridge and curve 9220

I am trying to set up the blackberry bridge on my curve 9220. However, when I click on the download, I get the message that;
"Sorry, your device does not meet the system requirements that are needed to support Blackberry Bridge"
ANy suggestions? Is it something my company may have disabled? The blackberry is a firm issued one. Or is it my network service provider?
Thanks

Hey russellyokoi,
Welcome to the BlackBerry Support Community Forums.
Thanks for the question.
What version of device software is on your BlackBerry® Curve™ smartphone? Type in myver in a message and hit the space bar.
Also try downloading it from here on a PC and connect your BlackBerry® smartphone via USB: http://appworld.blackberry.com/webstore/content/19435/?lang=en
Let me know if you have any more questions.
Cheers.
-ViciousFerret
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How to install computer fonts in curve 9220

Hi,
Is there a way to install computer fonts in curve 9220 without using any 3rd party apps?

No, sorry, that is not possible.
1. If any post helps you please click the below the post(s) that helped you.
2. Please resolve your thread by marking the post "Solution?" which solved it for you!
3. Install free BlackBerry Protect today for backups of contacts and data.
4. Guide to Unlocking your BlackBerry & Unlock Codes
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BlackBerry Support Forums Channel
PIN: C0001B7B4 Display/Scan Bar Code
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Blackberry curve 9220 misplaced

i have misplaced my blackberry curve 9220...
i have been trying to call at the helpline number but no candidate is answering my call..so i want you to help me to get my cell phone back...please mail me if my cell phone is active or not..
Removed personal information to comply withCommunity GuidelinesandTerms and Conditions of Use.
please let me know as soon as possible....

Hello sanjay_vishnani00
Welcome to BlackBerry Support Forums
Sorry to hear about your problem but this is an User to User Community Forums, Regarding your issue is it misplaced or lost ? If it is misplaced then if you're using BlackBerry Protect then login to BlackBerry Protect website , it will allow you to view your device location and you can also play an alarm if your device battery is not yet dead or your SIM is still in there.
Please refer to this Article for help : Lost or Stolen BlackBerry -- What to do?
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Content protection problem

Hi. I've got that content protection problem when downloading from blackberry app world. Every time I try to download something, a message comes up that says, "An error has occurred communicating with the BlackBerry App World Client. If you have content protection enabled on your device, please disable and try again,". I'm sure a lot of people had this problem and many of them have had their problem solved, but i've already tried solutions like disabling the encryption and doing the battery pull but the message still comes up.
Are there any other solutions that I can try?
Thank you in advance

Hello timothyW,
Welcome to the forums.
Have a look at this article for help changing the content protection settings on your BlackBerry® smartphone.
KB11963
How to change the setting for Content Protection on the BlackBerry smartphone
Hope this helps. Have a good day.
-SR
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Be sure to click Kudos! for those who have helped you.Click Solution? for posts that have solved your issue(s)!

Virus Malware Malicious content protection software?

Is it true that I will not need to have active virus/malware /malicious content protection on my Mac? Should I, or dont bother?

1. This comment applies to malicious software ("malware") that's installed unwittingly by the victim of a network attack. It does not apply to software, such as keystroke loggers, that may be installed deliberately by an intruder who has hands-on access to the victim's computer. That threat is in a different category, and there's no easy way to defend against it. If you have reason to suspect that you're the target of such an attack, you need expert help.
2. All versions of OS X since 10.6.7 have been able to detect known Mac malware in downloaded files, and to block insecure web plugins. This feature is transparent to the user, but internally Apple calls it "XProtect." The malware recognition database is automatically updated once a day; however, you shouldn't rely on it, because the attackers are always at least a day ahead of the defenders.
The following caveats apply to XProtect:
It can be bypassed by some third-party networking software, such as BitTorrent clients and Java applets (see below.)
It only applies to software downloaded from the network. Software installed from a CD or other media is not checked.
3. Starting with OS X 10.7.5, there has been another layer of built-in malware protection, designated "Gatekeeper" by Apple. By default, applications and Installer packages downloaded from the network will only run if they're digitally signed by a developer with a certificate issued by Apple. Software certified in this way hasn't actually been tested by Apple (unless it comes from the Mac App Store), but you can be reasonably sure that it hasn't been modified by anyone other than the developer. His identity is known to Apple, so he could be held legally responsible if he distributed malware. For most practical purposes, applications recognized by Gatekeeper as signed can be considered safe.
Gatekeeper has, however, the same limitations as XProtect, and in addition the following:
It can easily be disabled or overridden by the user.
A malware attacker could get control of a code-signing certificate under false pretenses, or could find some other way to evade Apple's controls.
For more information about Gatekeeper, see this Apple Support article.
4. Beyond XProtect and Gatekeeper, there’s no benefit, in most cases, from any other automated protection against malware. The first and best line of defense is always your own intelligence. All known malware circulating on the Internet that affects a fully-updated installation of OS X 10.6 or later takes the form of so-called "trojan horses," which can only have an effect if the victim is duped into running them. The threat therefore amounts to a battle of wits between you and the malware attacker. If you're smarter than he thinks you are, you'll win.
That means, in practice, that you never use software that comes from an untrustworthy source. How do you know whether a source is trustworthy?
Any website that prompts you to install a “codec,” “plug-in,” "player," "archive extractor," or “certificate” that comes from that same site, or an unknown one, is untrustworthy.
A web operator who tells you that you have a “virus,” or that anything else is wrong with your computer, or that you have won a prize in a contest you never entered, is trying to commit a crime with you as the victim. (Some reputable websites did legitimately warn users who were infected with the "DNSChanger" malware. That exception to this rule no longer applies.)
Pirated copies or "cracks" of commercial software, no matter where they come from, are unsafe.
Software of any kind downloaded from a BitTorrent or from a Usenet binary newsgroup is unsafe.
Software with a corporate brand, such as Adobe Flash Player, must be downloaded directly from the developer’s website. If it comes from any other source, it's unsafe.
5. Java on the Web (not to be confused with JavaScript, to which it's not related, despite the similarity of the names) is a weak point in the security of any system. Java is, among other things, a platform for running complex applications in a web page, on the client. That was never a good idea, and Java's developers have had a lot of trouble implementing it without also creating a portal for malware to enter. Past Java exploits are the closest thing there has ever been to a Windows-style "virus" affecting OS X. Merely loading a page with malicious Java content could be harmful. Fortunately, Java on the Web is mostly extinct. Only a few outmoded sites still use it. Try to hasten the process of extinction by avoiding those sites, if you have a choice.
Java is not included in OS X 10.7 and later. A separate Java installer is distributed by Apple, and another one by Oracle (the developer of Java.) Don't use either one unless you need it. Most people don't. If Java is installed, disable it — not JavaScript — in your browsers. In Safari, this is done by unchecking the box marked Enable Java in the Security tab of the preferences dialog.
Regardless of version, experience has shown that Java on the Web can't be trusted. If you must use a Java applet for a specific task, enable Java only when needed for the task and disable it immediately when done. Close all other browser windows and tabs, and don't visit any other sites while Java is active. Never enable any version of Java on a public web page that carries third-party advertising. Use it, if at all, only on well-known, password-protected, secure business or government websites without ads. In Safari 6 or later, you'll see a lock icon in the address bar with the abbreviation "https" when visiting a secure site.
Follow these guidelines, and you’ll be as safe from malware as you can reasonably be.
6. Never install any commercial "anti-virus" or "Internet security" products for the Mac, as they all do more harm than good, if they do any good at all. If you need to be able to detect Windows malware in your files, use the free software ClamXav — nothing else.
Why shouldn't you use commercial "anti-virus" products?
Their design is predicated on the nonexistent threat that malware may be injected at any time, anywhere in the file system. Malware is downloaded from the network; it doesn't materialize from nowhere.
In order to meet that nonexistent threat, the software modifies or duplicates low-level functions of the operating system, which is a waste of resources and a common cause of instability, bugs, and poor performance.
By modifying the operating system, the software itself may create weaknesses that could be exploited by malware attackers.
7. ClamXav doesn't have these drawbacks. That doesn't mean it's entirely safe. It may report email messages that have "phishing" links in the body, or Windows malware in attachments, as infected files, and offer to delete or move them. Doing so will corrupt the Mail database. The messages should be deleted from within the Mail application.
ClamXav is not needed, and should not be relied upon, for protection against OS X malware. It's useful only for detecting Windows malware. Windows malware can't harm you directly (unless, of course, you use Windows.) Just don't pass it on to anyone else.
A Windows malware attachment in email is usually easy to recognize. The file name will often be targeted at people who aren't very bright; for example:
♥♥♥♥♥♥♥♥♥♥♥♥♥♥!!!!!!!H0TBABEZ4U!!!!!!!.AVI♥♥♥♥♥♥♥♥♥♥♥♥♥♥.exe
ClamXav may be able to tell you which particular virus or trojan it is, but do you care? In practice, there's seldom a reason to use ClamXav unless a network administrator requires you to run an anti-virus application.
8. The greatest harm done by anti-virus software, in my opinion, is in its effect on human behavior. It does little or nothing to protect people from emerging threats, but they get a false sense of security from it, and then they may behave in ways that expose them to higher risk. Nothing can lessen the need for safe computing practices.
9. It seems to be a common belief that the built-in Application Firewall acts as a barrier to infection, or prevents malware from functioning. It does neither. It blocks inbound connections to certain network services you're running, such as file sharing. It's disabled by default and you should leave it that way if you're behind a router on a private home or office network. Activate it only when you're on an untrusted network, for instance a public Wi-Fi hotspot, where you don't want to provide services. Disable any services you don't use in the Sharing preference pane. All are disabled by default.

Turn off content protection

Hi, I am trying to download an app using b/berry desktop, it comes up with system error turn off content protection and re try, I have been to options - security and encryption is disabled.
Please help
regards,
alan.

Please try turning off the Device Password.
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Content Protection Ate My Appointments

After syncing my Outlook 2007 calendar with my BB 8900 Curve (T-Mobile) I find that certain appointments, usually recurring ones, have disappeared,. They are replaced by a notice "content protection enabled" and while the time remains, all of the information from the original appointment has vanished. What causes this, and how am I to un-enable this protection I never asked for? I do not see an option that I initiated under Options. Help Obi-Wans. I don't know whom I must meet tomorrow at 2:30!

After syncing my Outlook 2007 calendar with my BB 8900 Curve (T-Mobile) I find that certain appointments, usually recurring ones, have disappeared,. They are replaced by a notice "content protection enabled" and while the time remains, all of the information from the original appointment has vanished. What causes this, and how am I to un-enable this protection I never asked for? I do not see an option that I initiated under Options. Help Obi-Wans. I don't know whom I must meet tomorrow at 2:30!

Content Protection and Contacts

Hi. My Blackberry contacts show there email address as <Content protection is enabled>. Some of my contacts have multiple email addresses and I can't tell which address I am trying to send a message to. I have disabled content protection in the security options as well as not including contacts when I turn content protection on. How can I get my BB contacts email addresses to be shown? Thanks

Hello !
Try the following:
Simply delete all the Messenger apps (Yahoo, MSN or Live) which you might have upgraded recently / delete apps which were recently installed before the error which actually started occuring .
After that unplug the battery while the phone is still "on" and restart the phone.
In fact I had deleted a whole bunch of apps to facilitate my OS upgrade as I did not have enough memory on my Device.
This not only helped solve my above mentioned problem but also made my phone restart in less than 3 minutes (the earlier reboot was done in not less than 15 minutes !!).
Therefore my conclusion as from the above incidents is to keep your apps in the bare minimum so that your phone performs to the best.
Hope this resolves your Problem!
If your problem has been resolved then would request you to Click on "Like" and accept as "Solution" so that other Advisors doesnt invest their time on this Message anymore.
Thanks.

Content protection on 9360

An error has occurred communicating with the BlackBerry World client. If you have content protection enabled on your device, please disable and try again.
please help me solving on this problem for my9360. and help me downloading the application....

Please have a look at the following article that covers how to disable Content Protection on the BlackBerry® smartphone:
How to change the setting for Content Protection on the BlackBerry smartphone
http://btsc.webapps.blackberry.com/btsc/KB11963

Problem with new curve 9220

hii,
i have recently bought a new curve 9220 but finding a real serious problem that is it gets hang every time i try to pick the incoming call.
even it gets hang when there is a missed call.
anyone plz assist me solve this problem.
<Personal Content Removed>

Even I got the 9220 2 days back, it goes to a full hang after a few hours when kept idle. We cannot help but keep doing a battery pull every 2 hours. This seems like a MAJOR software bug which RIM needs to fix!

Disabling of content protection curve 9220

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