Disabling touchpad envy 17 with Windows 7

The touchpad on the envy 17 is giving me fits.  I'd like to disable it.  I've done it on THIS computer, quite simply, in the past but a recent software update and tech support phone call/interaction may have changed that.  Once located in a different place, the option for  'disable' function is greyed out.   I've checked other inquiries of same or similar requests.  For the record, after reasing past posts, there is NO Hardware option from the Control Panel as suggested here:Click start- Click control panel- Click Hardware and Sound- Under "Devices and Printers" click on "Mouse"- Click the "ClickPad Settings" tab- Place a check in "Disable internal pointing device when external USB pointing device is attached" This process referenced also is unavailable:Control Panel > MouseSelect Clickpad settings tabTick "Disable internal ...."Click Apply then OK to get out.To get it back, untick #3 above.   This is very frustrating. Please help. 

Or The touchpad is controlled through the Mouse Properties (in the Control Pad) where there is a tab "HP Control Zone Settings" and 2 "buttons": 1.  HP Control Zone enable2. HP Control Zone disable There is also a Tray Icon section of the window which allows a system tray icon  which is a shortcut to getting to the enable/disable capability Or Click on the below shown link to find the steps involved in disabling the Touchpadhttp://h10025.www1.hp.com/ewfrf/wc/document?cc=us&lc=en&docname=c03922412  Hope this helps, for any further queries reply to the post and feel free to join us again  **Click the White Thumbs Up Button on the right to say Thanks**Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem. Thank You,GBL84Although I am an HP employee, I am speaking for myself and not for HP   

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