Disabling WMM in Motorola NVG589

I get very choppy video when I try to use IPad mirroring with Apple TV.  I have read that turning off WMM on the router can fix this but I can't seem to locate where I would do this in my router.  I did find some mention of it in the admin manual for the NVG589 but it looked to be command line stuff.  Has anyone else been able to turn off WMM?  Can you please provide step by step instructions?  Thanks in advance

hello, i have the same problem here and i'm trying to figure out 1) if wmm is disabled or enabled, and 2) how to disable wmm.  the default web browser interface does not appear to have the option to enable/disable wmm. from the NVG589 "Administrators Handbook" in the link below, it appears one can telnet into the router (see page 107), view and set the "physical wireless wmm enable" to on or off with these commands (page 156):view physical wireless wmm enableset physical wireless wmm enable off however, the "connection is refused" when i try to telnet into the router @ http://192.168.1.254 (the web browser interface is at that address). so that's where i'm stuck.  another option to solve this problem is to connect the uverse gateway to a different wireless router but that seems like a waste to me...especially since i'm not sure disabling wmm or another router will fix the problem i tried contacting uverse about this, and they sent me to their "connect tech" or something group who wants to charge $50 to help (that's a bit frustrating!) http://community.arubanetworks.com/aruba/attachments/aruba/unified-wired-wireless-access/26009/1/Motorola%20NVG589%20VDSL2%20Gateway.pdf 

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  • How to hook up a Linksys WRT54G to Motorola NVG589. PLEASE HELP!

    Hello,  I have recently switched over to AT&T Uverse and I am loving it. One thing I miss is having extra ethernet ports to plug in my desktop computer and my Xbox 360. When the Uverse technician came in, he installed a Motorola NVG589 modem that also has a built in wireless router. He also installed a VAP2500 as a receiver for 2 wireless TV boxes. The VAP2500 plugs into the back of the Motorola NVG589. 3 other TV boxes are plugged into the back as well.  My dilemma is the fact that all of the ports are being taken up. I need at least 2 more ethernet ports free so I can hook up my Xbox 360 (my model doesn't have built in wifi) and my desktop computer as well.  I told the technician this when he installed the system and he told me to go on ebay and buy 2 cheap splitters and split 2 TV boxes that are coming into the NVG589. I did so. It didn't work out. I called up AT&T and the guy over the phone said that was the worst thing I could've done. He told be I should buy an ethernet switch.  I had my Linksys WRT54G (Version 6) router laying around at the time and realized that it had a built in ethernet switch. I want to get this to also function as another Wifi hotspot because I have an old PowerMac G4 downstairs that won't connect to the NVG589 for some reason (it says connection timeout). I am guessing that the wifi card in the system may be too old to connect to the modern NVG589.  So, I need the 2 extra ethernet ports and another Wifi hotspot from this setup. I have tried multiple things to get this to work.  The closest way I could get it to work was when I plugged an ethernet cable from the LAN port on the WRT54G to port on the back of the NVG589. I then plugged the TV box ethernet cable I had to disconnect into the second LAN port on the WRT54G as well as plugging my Xbox 360 into the 3rd LAN port and my computer into the 4th LAN port. This worked great for the TV box and the Xbox 360. However, the computer's ethernet connection ran very slow and the WIfi from the WRT54G was very slow as well. The Wifi from the NVG589 was slow too.  I unhooked that setup and put it back to what it was beforehand.  Is there anyone that knows of a flawless way of setting this up?  Any articles someone can link me to? I've heard of bridging the NVG589...would that help me? How exactly would I do that? Please HELP. I have attached pics. On the back of the NVG589 - green ethernet is the DSL cable, both white ethernet cables along with the black one are TV boxes and the yellow ethernet cable is the VAP 2500.  Thanks! 

    craigarc303 wrote:
    Hello,  I have recently switched over to AT&T Uverse and I am loving it. One thing I miss is having extra ethernet ports to plug in my desktop computer and my Xbox 360. When the Uverse technician came in, he installed a Motorola NVG589 modem that also has a built in wireless router. He also installed a VAP2500 as a receiver for 2 wireless TV boxes. The VAP2500 plugs into the back of the Motorola NVG589. 3 other TV boxes are plugged into the back as well.  My dilemma is the fact that all of the ports are being taken up. I need at least 2 more ethernet ports free so I can hook up my Xbox 360 (my model doesn't have built in wifi) and my desktop computer as well.  I told the technician this when he installed the system and he told me to go on ebay and buy 2 cheap splitters and split 2 TV boxes that are coming into the NVG589. I did so. It didn't work out. I called up AT&T and the guy over the phone said that was the worst thing I could've done. He told be I should buy an ethernet switch.  I had my Linksys WRT54G (Version 6) router laying around at the time and realized that it had a built in ethernet switch. I want to get this to also function as another Wifi hotspot because I have an old PowerMac G4 downstairs that won't connect to the NVG589 for some reason (it says connection timeout). I am guessing that the wifi card in the system may be too old to connect to the modern NVG589.  So, I need the 2 extra ethernet ports and another Wifi hotspot from this setup. I have tried multiple things to get this to work.  The closest way I could get it to work was when I plugged an ethernet cable from the LAN port on the WRT54G to port on the back of the NVG589. I then plugged the TV box ethernet cable I had to disconnect into the second LAN port on the WRT54G as well as plugging my Xbox 360 into the 3rd LAN port and my computer into the 4th LAN port. This worked great for the TV box and the Xbox 360. However, the computer's ethernet connection ran very slow and the WIfi from the WRT54G was very slow as well. The Wifi from the NVG589 was slow too.  I unhooked that setup and put it back to what it was beforehand.  Is there anyone that knows of a flawless way of setting this up?  Any articles someone can link me to? I've heard of bridging the NVG589...would that help me? How exactly would I do that? Please HELP. I have attached pics. On the back of the NVG589 - green ethernet is the DSL cable, both white ethernet cables along with the black one are TV boxes and the yellow ethernet cable is the VAP 2500.  Thanks!   Ya, the install tech must have been sleeping or texting or something during training.... or it's possible he misunderstood you and thought your were talking about needing extra phone ports, which could be accomplished with simple splitters. You were almost where you needed to be with your setup, you just missed some steps. Connect your wired computer only to one of the Linksys' LAN port. With the Linksys powered up press and hold the reset button for 15 seconds (will need toothpick or unfolded paperclip). This will perform a "factory" reset. When the Linksys is fully rebooted, log in to the Linksys. Do not configure the "Internet Connection Type" on the Linksys. Navigate to the "Wireless" section on the Linksys and configure the wireless. Do not use the same SSID (wireless network name) that the NVG589 uses. Save changes. Navigate to the "LAN" configuration on the Linksys and set the routers address to 192.168.1.1 and disable the DHCP Server. Save changes. This step will kick you out of the router. Power down your computer and the Linksys, run an Ethernet cable from a LAN port on the NVG589 to a LAN port on the Linksys, then power up the Linksys, and when it's fully rebooted, power up your computer. You should be good to go at this point. You will want to individually configure your wireless devices to use either the wireless network from the NVG or the wireless network from the Linksys. Otherwise they make keep jumping back and forth between the two, which will degrade performance for that device. You may still notice a slight to moderate performance drop for the wireless on both the NVG and the Linksys because they will be competing for the same wireless airspace along with the VAP2500.     
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  • Think disabling WMM on G580 solved wifi Limited Access issue

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    Don't these usually work by intercepting the DNS quieries and then redirecting you to the gateway for authentication?  Check your DNS settings and  try to use theirs for the nameserver.  Make sure something else isn't getting specified such as Google Public DNS.

  • How to replace a Motorola NVG589 with a Time Capsule?

    I have a few questions. Today ATT came and set up wireless for me. The only problem is they had to put my Wireless Gateway in a seperate room from my home theatre. I am experienceing a little bit of a slow down in my home theatre. Is there any way i completly get rid of my Motorola NVG589 and replace it with a Time Capsule? Once thats done if i set up an Airport Express in my home theatre can i connect the Airport to the Time Capsule wirelessly and then plug my apple tv and tv into the Airport Express' Ethernet port because my tv does not have built in wifi? and last question is can the Time Capsule function as just a wireless hard drive for my macbook and ipad without being set up for Time Machine? i appreciate any and all help. I understand computers but all this wireless/networking has me confused. Thanks again

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    The answer here is yes.. but again heavy proviso.. it is slow,, it has no ability to backup itself and Time Machine cannot backup network drives. So if you do this take extra care to backup your files which will not be present on the computer or anywhere else.

  • Internet Problem with Time Capsule (Wi-Fi) and AT&T U-verse Motorola NVG589 (Bridge Mode)

    I'm having a problem with my Internet connection. For some unknown reason it keeps cutting out every 5 min for about 5 seconds. The wi-fi signal doesn't drop or anything like that, just the internet connection stops working for a little bit and then its fine again (pages don't load, etc).
    Here is my current set-up:
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    2. Apple Time Capsule (latest model 2TB)
    3. Motorola is connected to the Time Capsule through an ethernet cable.
    I tried contacting AT&T and they just sent me a new Motorola router, I installed it, put it in bridge mode and still the same thing is happening.
    I am thinking maybe there is some problem in settings or something. Airport Utility is showing everything in "green", no problems there.
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    Ok, here is an update on how I decided to deal with the problem. I will include all of my troubleshooting step by step for easy reference.
    1. At first I put the NVG589 into Bridge Mode and used the TC as the main wireless router. This didn't work as my connection kept dropping for no apparent reason.
    2. Second, I tried to put the Time Capsule in Bridge Mode and connect it directly to NVG589. This didn't work as my connection would still lag out for 5 seconds about every 5 minutes.
    3. Third, I bought an ASUS RT-AC87U Wireless AC2400 Dual-band Gigabit Router to try and substitute the TC in previous steps and see if it helps. Same problem persisted when I put the NVG589 into Bridge Mode and RT-AC87U as the main router as well as RT-AC87U into bridge mode and NVG589 as the main router. The problem was exactly the same as when I tried using TC initially so my conclusion was this is NVG589's fault of being not compatible with other wireless routers.
    4. I looked around everywhere and came up with the only feasible solution possible (for me at least):
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    I know this is not the ideal solution most people are looking for. But it works for me. Patiently waiting for AT&T to start offering NVG599 (http://www.dslreports.com/forum/r28967809-NEW-U-verse-Gateway-Motorola-NVG599-WI RELESS-AC-AC1600) in my area. Once I get my hands on it will report back on how it will react to all the steps above and hopefully work well with Time Capsule.
    Shoot me any questions you might have. Hope this was helpful for some of you.

  • Range Extender for Motorola NVG589?

    I am not very tech-savy, so please bear with me. We have U-verse Internet with the Motorola NVG589 router. Because of the location of the unit, we do not have a strong signal through much of the house. A friend suggested that we think about getting a range extender. What models are compatible for the NVG589 (both from AT&T and outside vendors such as Best Buy)?

    Keep in mind that the Range Extender talks to the NVG589 through WiFi, so if you're already having issues with Wi Fi with the NVG 589, the Range Extender needs to be placed close enough to the NVG589 to get a good signal.  Also note that latency and total available bandwidth will suffer working through a Range Extender.
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  • How to put the Motorola NVG589 in 'bridge mode' (or as close as you can).

    OverviewMost people don't need advanced features that personally owned routers offer and will be just fine using the NVG589 and turning off their personally owned router.  But if you're like me (and I know I am!) then you are probably reading this thread because you have ip cameras, personal clouds, photo servers, guest wifi, VPN's, xbox, QOS settings, et al.  I have an ASUS RT-N66U , a VIP2250, and a wireless reciever with a WAP; but your settings should be similar.  The NVG589 does not have a simple 'Bridge mode' setting so you will need to get into weeds to get this working.  I hope you're ready. First StepsMake sure you have a laptop or a computer that you can connect directly into the NVG589.Unplug all ethernet cables from the NVG589 except for the one going into the aforementioned laptop.Write down the MAC address of your personal router (the WAN MAC address if you see different ones for LAN and WAN) Settings on the NVG589Login to your NVG589 by going to 192.168.1.254Go to 'Home Network' then 'Subnets & DHCP'.  Your password is on the side of the modem.If your 'Device IPv4 Address' is the same subnet as your local router, I suggest changing it.  I changed mine to 192.169.2.254 but you can stick with whatever you like / need.  My subnet Mask remains at 255.255.255.0Change 'DHCPv4 Start Address' to 192.169.2.1 (or whatever your above Device IPv4 address is but with a 1 at the end instead of .254)Change 'DHCPv4 End Address' to 192.169.2.5, Just a few more than the Start Address.  We need these for any WAP extenders for wifi TV's.  It's important that you only have the laptop plugged into the ethernet at this point.Click 'SAVE' at the bottom.Go to 'Home Network'  then 'Wireless' and turn wireless off.  You want to use the wifi on your own router right?Go to 'Firewall' then ' 'Packet Filter'.  Disable Packet Filters.  Again, we want our router to do the work.Make sure you don't have any of your own settings turned on in 'NAT/Gaming' (don't worry if you see 1 in there already that you can't delete).Go to 'Firewall' then 'IP Passthrough'.  For 'Default Server Internal Address', select or type in 192.169.2.1.For 'Allocation Mode' select 'Passthrough' (I had to do it in this reverse order to be able to type for some reason)For 'Passthrough Mode', select 'DHCPS-Fixed'Type in the MAC address for your router under 'Manual Entry', lowercase is fine.Click SAVE.  It will tell you that it needs to reboot.  Hang on for a minute.Go to 'Firewall Advanced' at the top and turn everything OFF.Near the top of your screen, you should see an option telling you to reboot the router. Go ahead and do this now. It takes about 2 minutes.Personal Router Settings.
     Unplug your laptop and plug in your personal router while the NVG589 reboots.  Plug your laptop into your personal router and login to it.  For me, it was 192.168.1.1 (hence why I changed things above)For the ASUS RT-N66U, I had to go to my WAN settings, then 'Internet Connection'.Change 'WAN Connection Type' to 'Automatic IP'.  This will give your personal router the external IP of the NVG589 and is the key to making this whole thing work. Some folks will have to manually enter in an IP and this can be found under the 'Broadband - Status' section of the NVG589 settings.  If you don't have 'automatic IP' then I feel bad for you since you will have to manually change this every time your IP changes.'Enable WAN', 'Enable NAT' and 'Enable UPnP' is all set to YES for me.  I recomend Setting your own DNS server.  I use Google's but you use whatever you like.  Google's is 8.8.8.8 and 8.8.4.4'Account Setting - Authentication' is 'None'.There are no Special requirements from ISP at the bottom.Hit APPLY at the bottom and your router will reboot.I also changed settings in my IPTV under LAN:Profile was None.Choose IPTV STB port, I set to LAN3 & LAN4.  I plugged my U-Verse WAP for the wireless reciver into the NVG589 and I plugged the ethernet cable going to the VIP2250 into LAN3 on my personal router.  I'm really not sure if this was necessary but I'm having 0 issues with this setup.  I initially tried putting the WAP on my personal router but had issues so I stuck it back on the NVG589 and it's fine.  I could probably just plug the VIP2250 into the NVG589 as well but I'm just enjoying the small victory of using my personal router for now.  Hit apply at the bottom, another possible reboot.At this point, I checked the internet and everything was working great through the router.  I restarted by 2 TV boxes (the VIP and the wifi ones).  Everything is peachy. Your mileage may vary.  Good luck.    EDIT to update WAP configuration.  

     a couple of notes I would like to make on this. for the most part it's correct. Bullet 1.) 192.169.2.254- I would not change it outside the 192.168.x.x class network specification. Doing this can cause some connectivity , DNS, and routing problems going outside the class.  Example (and yes I did this once!)-- I changed my base IP address to 135.153.1.1 as well as changed everything else. Everything worked ok till I do a traceroute or a path ping. This problem was really pervasive when on my iphone, speed tests would be way, way off, and wireless would sometimes have problems connecting. many times the first hop which should be my router didn't resolve properly and I also created other DNS problems (page can't be displayed, etc...) For this example I would stay within the confines of the wikipedia entry for private network.   http://en.wikipedia.org/wiki/Private_network it states24-bit block10.0.0.0 - 10.255.255.255 16,777,216
    single class A network
    10.0.0.0/8 (255.0.0.0)
    24 bits
    8 bits
    20-bit block
    172.16.0.0 - 172.31.255.255 1,048,576
    16 contiguous class B networks 172.16.0.0/12 (255.240.0.0)
    20 bits 12 bitsof course the common block everyone with a router uses.
    16-bit block
    192.168.0.0 - 192.168.255.255
    65,536
    256 contiguous class C networks 192.168.0.0/16 (255.255.0.0)
    16 bits 16 bits
    In this addendum I would say use
    192.168.2.254 or 192.168.168.10.254172.16.0.1 or 172.17.0.110.20.1.1 or 10.30.1.1 Either or would be fine. Avoid the headache I created and stay within a private network setting. most DNS boxes already know what the private networks are. If you stay within the confines of them you are not adding frustration to your cause.    bullet 3 to bullet 5.) a tweak of subnets and IP's Now you can leave this at 255.255.255.0 /24 (default) which would give you 254 Ip addresses on that NVG589 to use. however if you are not going to use them just eliminate them. Much less work on broadcasting that the router will have to do. Since you are passing the IP right to your router anyway save the work for the router behind.for instance if you want a shorter range255.255.255.240 would allow 14 IP addresses total this can also known as 255.255.255.240 /28255.255.255.224 /27 This would allow 30 IP addresses total
    what you essentially do is cut down on how many hosts you actually have. Essentually you are making the NVG (as well as any router made by any manufacturer) smarter buy giving it a short phone book to work with. An example below for the NVG589device IPv4 address: 172.21.0.1
    DHCPv4 start IP address: 172.21.0.7
    DHCPv4 end IP address: 172.21.0.14
    Subnet mask: 255.255.255.240 DHCP addresses available: 8Static IP's available: 5 
    Another example I would usedevice IPv4 address: 10.20.1.1
    DHCPv4 start IP address: 10.20.1.5
    DHCPv4 end IP address: 10.20.1.30
    Subnet mask: 255.255.255.224 DHCP addresses avaialble: 25static IP addresses available: 4 
    Another example using 192.168.x.xDevice IPv4 address: 192.168.15.1
    DHCPv4 start IP address: 192.168.15.5
    DHCPv4 end IP address: 192.168.15.30
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  • E4200 V1, issue with iPad and iPhone (iOS 8.1); can't connect with QOS WMM disabled. 2014

    Just starting using (again) the E4200, V1, updated to the latest 1.0.06 (May 2014).  
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    http://kb.linksys.com/Linksys/ukp.aspx?pid=80&vw=1&articleid=19073
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    http://kb.linksys.com/Linksys/ukp.aspx?vw=1&articleid=5471
    Router Placement
    Forum User - "Well I feel really dumb. After moving the router away from other electronic devices my speeds are back to normal. Just a heads up for anyone experiencing slow speeds, you might want to move it away from other electronics and see if that helps."
    3-6' feet minimum safe distance between devices.
    Placement on main level floor and central in the building and WELL ventilated is preferred. Not in basements or closets as building materials, or near by electronics devices could interfere or hinder good signal propagation.
    http://kb.linksys.com/Linksys/ukp.aspx?vw=1&docid=d9a3b1b2039741948a2365b053a93ea8_3759.xml&pid=80&r...
    http://www.smallnetbuilder.com/wireless/wireless-basics/31083-smallnetbuilders-wireless-faq-the-esse...

  • CSCum49200 - 7.6 Broadcom client connectivity problems if WMM enabled w/ ap2600

    I have this issue when using Apple Macbook Pro in my network.
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    I too am having a connection problem with Apple Macbook Pro (2013 retina) and Cisco WAP 2602.
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  • Disabling power management on wireless nic

    Hi,
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    Client Username ................................. XXXXX
    AP MAC Address................................... X:X:X:X:X
    AP Name.......................................... AP_XX
    Client State..................................... Associated
    Client NAC OOB State............................. Access
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    Connected For ................................... 350 secs
    Channel.......................................... 161
    IP Address....................................... X.X.X.X
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    CB

    @John_Clark, I was originaly posted here http://supportforums.blackberry.com/t5/BlackBerry-​Curve/WMM-setting-for-Wi-Fi/td-p/139707
    Click if you want to Thank someone. If Problem is resolved, so that others can make use of it.

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    LaPastenague,
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     Exact same problem here regarding the slower speeds when WMM is enabled.  I have mostly Apple stuff.  Initially, I had a problem getting my Apple TV to connect when disabling WMM, but now (perhaps after an Apple TV software update) it seems ok.  Max speed I could get on either 2.4 or 5ghz was about 20mbps wirelessly.  Wired via ethernet, I get 100mbps.  With WMM off, I get up to 80mbps if I'm close enough to the router with my laptop.  My iPhone-5 will still only get about 20mbps oddly, even if right next to the router.  To make it even more interestering, when using the Comcast speed test, the IPv6 speeds scream with WMM on. It's IPv4 that slows down.  All of that said, other than the speed tests being slower, the speed drop doesn't seem to impact functionality of my devices.  I'm going to leave WMM disabled for a while to see if I have any ill effects.  There are posts out there claiming that Comcast's IPv4 has some sort of data tag that goofs up the WMM functionality in these Linksys routers.  But, don't know how universal the problem is.

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    10:02 PM      Saturday; November 22, 2014
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     Mac OS X (10.6.8),
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