Disappearing and Duplicated Messages in Inbox

Ever since I switched to Mail.app a while back, I've been noticing a pair of odd behaviors in my Inbox. The first is that some messages will appear twice in the list. If I read one, the other is marked as read, and if I delete one, the other is also deleted. So far, all the affected messages are from one mailing list.
The other issue is that sometimes, while I'm reading through the new messages, some unread messages will disappear from the list. The message count will show that there are still X unread messages, but none will show in the list. If I switch to a different mailbox and then back, the missing messages reappear. I have found no correlating factors among the messages that disappear.
While neither of these issues is a major problem, they are annoying. Has anyone else ever encountered either of these issues, and does anyone know a way to fix them?

Hi Mark,
Not certain, but this can fix myriad Mail problems...
Safe Boot from the HD, (holding Shift key down at bootup), it will try to repair your Disk Directory while the spinning radian is happening, so let it go, run Disk Utility in Applications>Utilities, then highlight your drive, click on Repair Permissions, then move these folder & file to the Desktop.
Move this Folder to the Desktop...
/Users/YourUserName/Library/Caches/Mail/
Move this file to the Desktop...
/Users/YourUserName/Library/Mail/Envelope Index
Reboot.

Similar Messages

Mail 4.1, Exchange, and Duplicate messages in inbox

Using Snow Leopard and Mail 4.1 to access an exchange account and a gmail account. The problem ONLY occurs in the Exchange account. My messages are all duplicating. Only in Mail are they duplicating. I've checked Outlook Web Access and Outlook on my windows machine - no duplicates there. Didn't start out this way, and the problem came once before, stopped, and now it has returned. If I delete one copy of the message, both messages get deleted. Is there someway to rebuild the mail inbox? or resync?
Also, tried creating a new folder on the exchange server, copying all messages from inbox to the new folder, then moving back. In the temp/new folder, the messages were single. After copying back to Inbox - they doubled again. And again, only in Mail. The msgs remain single in Outlook, OWA, iPhone, Blackberry.
UPDATE: I highlighted the exchange mailbox and went to MAILBOX > REBUILD. Erased everything but only in Mail. The messages are still on the Exchange server and can be seen by OWA, Outlook, iphone and blackberry. New messages are going to the Mail Exchange inbox but old messages are gone. Any way to get them back?
Message was edited by: Atlantax

FromBone wrote:
Thanks V.K.! So there is no chance for me to re upload all the messages from my mac to my yahoo inbox.
nope.
May I ask yahoo to that?
you can ask but they won't say anything different.
I could never have known that the default setting on mac's mail would be "remove copy from server after retrieving a message".
now, that's a valid point. this is not exactly advertised and mail setup assistant does not tell you anything about it. you can voice your concern to apple about this issue here
http://www.apple.com/feedback/macosx.html
I wish apple had some kind of a solution for this.
there isn't anything you can do now. it's not up to apple at this point. you just can't upload messages to a POP email server. it does not matter what email client or what operating system you are using.
Thanks again

Mail disappears and re-appears in inbox, drafts and sent not working

I'm doing some troubleshooting for my Mum. She's running Mail under Tiger, and she's been reporting that some times she opens up Mail, and all her mail is missing, but if she tries again later, then it might re-appear. It happens to different mailboxes, but mostly the Inbox. It's an IMAP account, but the problem is definately not that (I've actually changed the mail account hosting, and it's made no difference).
On what I assume is related, and mail she sends, does not appear in the Sent mailbox (it sends fine), and drafts don't save at all.
The only issue I can think of is the way Mail was put on this iMac. Basically it was my sisters iMac, which she passed on to my Mum when she got a new MacBook. She passed it on, already running Tiger, but for some unknown reason, she had deleted Mail from the Mac. I put it back on, by using a the setup disc for my own iMac (both PowerPC) - and extracting Mail 2.0 using Pacifist, which I then just copied across to the the Applications folder. Could this be the origin of the flakey mailboxes? And if so, what should I do?
Thanks in advance.

she had deleted Mail from the Mac. I put it back on, by using a the setup
disc for my own iMac (both PowerPC) - and extracting Mail 2.0 using Pacifist
Yes, I’m pretty sure that’s the cause of the problem. Mail 2.0 is the version that came with Mac OS X 10.4.0. You haven’t said what’s the version of Mac OS X running on your Mum’s computer, but the version of Mail on a PowerPC-based Mac running Mac OS X 10.4.11, which is what your profile says you have, should be at least 2.1 (2.1.2 if you installed the latest Security Update)...
You should be able to fix the problem by reinstalling the Combo Update for the type of computer and the version of Mac OS X she’s using, to bring Mail back in sync with the rest of the system:
About the Mac OS X 10.4.11 Update
Mac OS X 10.4.11 Combo Update (PowerPC)
Mac OS X 10.4.11 Combo Update (Intel)
After installing the Combo Update, the computer may restart twice and the first restart may take several minutes. This is normal.
Additionally, if she had installed any Security Updates released afterwards that included updates for Mail, you’ll have to reinstall that as well:
About Security Update 2007-009
Security Update 2007-009 (10.4.11 PowerPC)
Security Update 2007-009 (10.4.11 Universal)
You may also want to read the following articles for guidelines on how to properly install system updates:
Troubleshooting installation and software updates
Installing software updates
Basically, you should verify/repair the startup disk and back up before installing the update, no applications should be running while installing it, and you may experience unexpected results if you have third-party system software modifications (not normal applications) installed.

Tip: Mail vs Gmail - Auto archive and duplicated messages.

This is not a fix, just a simple workaround until Apple and Google find a solution for this problem.
Go to GMail Settings >> Forwarding and POP/IMAP >> Forward and make Gmail forward every message to another account, in my case I chose my @me.com account. Don't forget to save your changes.
Go to Mail Preferences >> Accounts >> Gmail and uncheck "Enable this account"
Go to your iPhone Settings >> Mail, Contacts and Calendars >> Gmail >> and uncheck the mail.
Repeat in your iPad.
In this way, I am still receiving my Gmail messages, but without the annoying auto-archiving issues and the eternal synching between Mail and Gmail. Mail runs much lighter... like before Maverick!
It is not perfect though:
Cannot access your GMail's old messages and archives from within Mail: have to go directly to Gmail for that.
Cannot reply from your GMail address from within Mail.
If you can live with that, this solution might help you while we wait for the real fix to come.

Yes, as I mentioned above, it is definitely the Mac or Mac Mail doing the substitution of two dashes into one longer dash, despite it being in the middle of a URL. Even if I personally had that in system settings somewhere it wouldn't help resolve the problem because I can't change all the recipients' preferences. If it's a system preference it's the default because multiple Mac Mail users mentioned it to me.
Maybe I just have to create a tinyUrl if I need to post a URL containing two dashes, to accommodate Mac Mail users?
About the Japanese encoding, you and I go way back on these issues (I remember previous posts). What you say might be true, but it's difficult to do that every single time you mail a message. Do you happen to know a way of setting a default for all outgoing messages? On the other hand, I'm not sure what encoding AU is expecting. If they handle utf-8 well then if I could force Mail to always use utf-8 that would be good. Otherwise it's really cumbersome to do a manual setting before each reply!
Thanks!
doug

Apple Mail and Sent Messages

I have been having some issues with my iCloud email account and Mavericks. I wasn't sure if this was an iCloud issue or an issue with Apple Mail. It has to do with saving Sent messages. A couple of months ago, I had some issues with Mail. I deleted the com.apple.mail and com.apple.MailServiceAgent folders in ~Library/Containers and I deleted any plist files in Preferences. It worked for a couple months. Then, about two weeks ago, I noticed Sent emails were not be saved any where on my iMac.
So, I repeated the procedure and created Mail anew. It worked great for about a week. I always have the "save sent messages to server" option turned on. Then, one day I got some kind of message that a folder called "Sent" could not be created on the server. Looking at Mail, my Sent folder was completely gone. All of my previously saved messages in Sent were moved to the folder INBOXToDos.mbox/Sent Messages.
At first I thought iCloud itself was messed up. I logged into iCloud. There was no Sent mailbox, and there was no INBOXToDo mailbox. So, now I have no sent messages anywhere in iCloud. I sent an email from Safari in iCloud, and then, iCloud created the Sent mailbox.
Still, my Mavericks iMac will not save sent messages anywhere. I need help sorting this out and don't want to lose my previous sent messages even though they seem to be stored in some wonky folder.

Where is the Sent Messages folder listed? If it is not under MAILBOXES but in an IMAP folder, select it and go to Mailbox menu, Use this mailbox for>Sent.
It should disappear and sent messages then appear in the Sent folder.

Outlook 2013: how force outlook to go always to the newest message in inbox folder?

Hi,
how is possible to force Outlook 2013 to go always to the first and newest message in inbox folder?
Actually Outlook always point to the current message selected for each folder.
Thanks!

Upon starting Outlook, it will always go to the first item in the folder. During your Outlook session, when you return to a folder, it will select your last selected message. You can't change this. Pressing the Home button on your keyboard will instantly
bring you back to the top.
Robert Sparnaaij
[MVP-Outlook]
Outlook guides and more: HowTo-Outlook.com
Outlook Quick Tips: MSOutlook.info

ICloud sent emails disappeared and can't restore from Time Machine

I'm having a very weird problem with my iCloud email. Sometime between last Friday and Saturday, all the sent messages on iCloud disappeared. They disappeared from the webmail and from all my devices (Macbook, iMac, iPhone, iPad). All the other mailboxes on iCloud are still intact.
Since I have a Time Machine backup, I tried to restore the messages. I can see all the messages on Time Machine, and I can browse and open them individually but if I try to restore them, nothing apparently happens (a dialog box saying "Restoring messages from iCloud" appears for a few seconds then disappears and no message has been restored). I tried restoring the entire Sent mailbox, then a few messages and then just one message with the same result.
I suspected a corruption in the mailbox, so I repaired the disk (no errors found) and reindexed the mailbox according to this article http://support.apple.com/kb/PH14876 and tried again but still no luck.
I'm very puzzled. Any advice?

Don't know why they disappeared. Did you check all setting for the mailbox behaviors? If any are set to delete from the servers after a certain amount of time, then it will do that. Make sure you check each device carefully where the sent messages are stored (server, going to trash).
Also check iCloud.com website and make sure sent messages aren't being sent to trash and deleted after a number of days also.
Also, deselect all iCloud mail from all other devices to test and solve from here. That way no other device will interfer with sent messages. Be sure to check iCloud.com settings also.
When you restore from TM, you should do it from the Mail Application. Open mail and choose Sent Mailbox. Click to enter TM. Go back in time till you see your messages. Click to restore. A folder for TM will appear in the sidebar under On My Mac section. If it is not expanded, place the cursor over On My Mac and choose Show (it will appear when the cursor is over it). You should see your recovered messages there.

TS3276 mail messages in inbox gone! Could this be virus or malware?

Mail has been acting weird for almost one week. I have Comcast internet and use Apple Mail. Have not been able to receive messages, using Xfiniity Comcast online to check messages - I am able to send from Mail but not receive. Xfinity works fine. Tonight I checked emails on Mail and every message in inbox (message area) are blank. Address, subject etc are there messages are blank. I am freaked out.
ALSO - some weirdness and I am hearing about Malware issues.
HELP
Macbook Pro 17 Intel ducore 2.4G

Hi - in case there is anyone out there who has the same problem - mine got miraculously cured with the recent update of Mail. I only wish I hadn't spent upwards of 8 hours trying to fix something that was a software fault all along. Had I known this Apple, I wouldn't have wasted lots and lots my time trying to fix it...doh.

After downloading OSX Mavericks, my AOL mailbox has disappeared and all the AOL messages get dumped into the inbox along with the gmail messages. How can I get the AOL mailbox back?

After downloading OSX Mavericks, my AOL mailbox has disappeared and all AOL messages have been lumped in the inbox along with my gmail messages. What do I have to do to get my AOL mailbox back?

Linking AOL and gmail? I don't know what that means. But if it means what I think it does - that you have the AOL and gmail servers chatting directly with each other through some configuration, I'd definitely disable that.
In general, the messages either aren't deleted, or aren't correctly deleted, or there's a protocol or network error, or some sort of a mail server error.
First diagnostic is a mailbox repair. Mail.app > Mailbox > Rebuild
Then verify that the credentials are correct and the connection is reliable:
Mail.app > Window > Connection Doctor
And yes, if you have gmail and AOL chatting directly with each other, undo that.

I just opened my mail on icloud and all messages disappeared from the last year! I have one email left in my inbox which is the most recent. I moved to icloud 2 weeks ago and it has been working fine until now. How can I retrieve old messages? Thank you.

i just opened my mail on icloud and all messages disappeared from the last year! I have one email left in my inbox which is the most recent. I moved to icloud 2 weeks ago and it has been working fine until now. How can I retrieve old messages? Thank you.

I guess you could try but I don't believe Apple can help with activation lock issues. They may, however, be able to determine if the Apple ID belongs to one of you and reset the password for you if you can prove your identity.
You might want to try calling Apple by going to https://expresslane.apple.com; click 'More Products and Services, then 'Apple ID'. In the next page select 'Other Apple ID Topics' then 'Lost or forgotten Apple ID password'. Perhaps they can help determine if it's your ID and reset the password for you (and they probably have more expertise in doing this than the Apple store).

Inbox and Sent Messages Disappeared

Started the mail program (v 4.2) and received a new email. Clicked on it and I'm not sure what happened but all Inbox and sent messages are now gone. Very strange. My iPhone shows all messages but the iMac shows none of them. All other mailboxes are intact. What folder do I use with Time Machine to refresh all of them?
Thanks

For some reason the account had been dis-enabled in preferences. Re-enabling has reproduced the messages. Very strange!

Mail account doesn't work properly, deleted messages keep re-appearing, others seem to disappear and reappear at random.

deleted messages keep re-appearing, others seem to disappear and reappear at random

I have the same problem. Thankfully one which was missing came back. I printed it out and made a PDF of it since it was an important one I'd been looking for.
I have three icloud email accounts which folders for each one. Now they mostly come up in my inbox instead of the correct folder and they won't move to the correct one.
Come on Apple, fix this.

Inbox and sent messages gone

I was trying to recharge my Nokia N97 with a blackberry USB charger. It worked but then I realized all my inbox and sent messages have disappeared!! What happened? Can I find them back?

Hi,
Firefox and other browsers can only display the emails. All the content, emails, settings etc. are stored at and received from the remote site/server. If an add-on is being used with Firefox, you can try to check its '''Options''' in '''Tools '''('''Alt '''+ '''T''') > '''Addons''' > '''Extensions'''. Otherwise you may have to check the mail archives in Gmail and Windows Live sites. You can also check the trash/deleted folders in the respective mail sites for any mails that may have been manually deleted within usually 30 days.
[http://support.google.com/mail/?hl=en Gmail Help]
[http://support.google.com/mail/bin/answer.py?hl=en&answer=6576 Gmail Archive]
[http://windowslivehelp.com/ Windows Live Help]
For Thunderbird issues please see [https://getsatisfaction.com/mozilla_messaging/topics/new this].

Emails messages duplicated in the inbox

After various iOS updates, I am still having issues with some email messages being duplicated in the INBOX view. Are others having the same issue?

Try going into the advanced fetch settings and turn fetching for the one account to manual. (And don't use the unified inbox since it will try to fetch from all accounts.)

My inbox is not reading all the messages in Inbox.mozmsgs, and so opens with only recent messages. How do I get it to read the Inbox.mozmsgs?

Happened after a system crash. Thunderbird works, and I can read all my other folders, but I can't get access to the emails that were in my inbox yesterday and earlier.

Just one profile appears, so that doesn't appear to be the problem.
On your questions:
1) What operating system do you use: Windows 7
2) Are you using IMAP or POP? POP
3) If your mail server has a browser interface do the messages show up there? No, they were downloaded locally.
4) Right click on the folder in question and select Properties.
a) Number of messages? 104
b) Size on disk? 47.7 MB
But this is probably not the question you want to know, since this is the size of the folder and the mail I've received only after the crash and the disappearance of the email. At the time the folder failed, I would estimate it had around 1500 messages and probably close to 1GB in size.
5) Left click on the account name; View settings for this account; highlight Server settings; What choices are marked under "When I delete a message"?
There is no "when I delete a message" option under server server settings for this account. "Check for new messages at start up." "Check for new messages every 10 minutes," and "Automatically download new messages" are all checked under server settings. Fetch headers only and Leave messages on server are not. From a quick search online I see that this is not a POP option.
6) What, if any, antivirus program do you have installed? McAfee Security Scan Plus
Thanks. Still hoping to recover the lost messages.

Disappearing and Duplicated Messages in Inbox

Similar Messages

Maybe you are looking for