Disappearing Exchange account e-mails on iPad & iPhone

E-mails using and Exchange account started to disappear. POP and IMAP accounts were not affected. This is on both iPad and iPhone. iOS 7.1 on both. This is a new event, started March 12. All was normal before March 12, 2014

Perhaps you could try this to resolve your issue: https://discussions.apple.com/message/21404315#21404315

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MobileMe and iCloud accounts in Mail on my iPhone

In Oct 2011 a user wrote:
"I updated to iCloud and now I have both MobileMe and iCloud accounts in Mail on my iPhone 4s. I don't have the option to delete the MobileMe account so now I have two of the same account under different names. How do I delete the MobileMe and keep the iCloud?"
The following response solved that users issue:
"Open the MobileMe preferences in System Preferences, sign out. Open the Mail, Contacts, Calendars preferences and either turn off the MM account or delete it. The MM account will disappear at the end of June 2012. You can delete any MM account you have currently turned on in your iPhone's settings."
I have the same issue, and that helpful response does not apply in my situation. On my Mac, I am signed out of my MobileMe account; the Mail, Contacts, Calendars preference does not show a MobileMe account, just iCloud.
On my iPhone, Mailboxes in Mail shows my MobileMe address and iCloud entries - both mailboxes/accounts show the same folders and messages. Also, in Settings' Mail, Contacts, Calendars the Accounts does not have a MobileMe entry, just iCloud.
Mailboxes in Mail on my iPad 2, on the other hand, does not show the MobileMe address; it only shows the iCloud entry.
Any recommendations on how to remove the MobileMe entry on my iPhone?

Don't count on it! Both my iPad and iPhone4S are on 5.1 and both are having problems right now!

Completely delete Exchange account from Mail client on Mac

I'm having a problem with a several e-mail messages in my Mail client. These messages seem "stuck" in that whenever I try to delete these messages, I get an error message in Mail that says:
An error occurred while moving messages to mailbox “Trash — Exchange”.
I named the account Exchange. These messages are NOT on my Exchange mail server anymore - I also access my mail from an Outlook client as well and these "stuck" messages do not appear in Outlook which is pulling directly from Exchange.
My first attempt to resolve was to delete the account from the Mail client and set it up again. All of the folders and e-mail messages re-appeared almost instantly so it obviously didn't go out to the Exchange server and pull down over 100K e-mail messages in 30 seconds.
Then I spoke to AppleCare. They directed me to the Library to delete a subfolder in the Mail folder that appeared to contain the messages. When I emptied the Trash, it appeared that the 100K messages were being deleted. I went to Mail to setup the account again. Again, the messages reappeared quickly as before and the problem messages were still there as if they never were deleted.
So now I'm looking for a way to completely the Exchange account and all of its local data from Mail. I want the Mail client to start from scratch and go out to the Exchange server to get the data like the account had never been setup on this Mac before. I'd also opt for a fresh install of Mail but I have a MBA 11 so I don't have OS media or a DVD drive.
Somewhere Mail is clealry caching info on that account. It's apparent when I've deleted the account and then re-opened Mail to set it back up the first time. Whenever the dialog box appears, it remembers my Exchange e-mail account information in the field so it's obviously pulling that information from somewhere locally on the Mac, not from the server.

As you say, removing the Exchange account on Mail really doesn't delete it. It's caching something because of how quickly it finds the folders etc. if you add the account again.
I was having a lot of very strange problems with Mail/Contacts/Calendar and certainly a new user I set up from scratch worked with Mail etc. straight away. I didn't test it for days but within seconds it pulled down all the correct emails and the number of unread tallied with my iPhone which was one of the annoying problems I was having.
One of the things I read elsewhere is how useful doing a Mailbox/Rebuild from within Mail is. I just tried it now on my existing user name and it certainly seems to have helped. It immediately refreshed the Inbox and had it accurate. However, despite having it set to "1 min checking for new mail" after several mins it seems to have hung again and isn't refreshing.
Mail for OSX has caused me a million more problems that for iOS which just works every time. I don't see how Apple can make it work so smoothly on iOS and give loads of problems on OSX.
Have you tried the Mailbox/Rebuild?

Correct settings for adding Exchange account in Mail

I have successfully added an exchange account to my iPhone. However, to add the same account to Mail there different, additional settings that I cannot seem to get right.
the details I entered into my phone are as follows (please excuse the xxx's but I thought it best not to publish the full details of how to access my server!)
server: arexxx1.axxxring.com
domain: axxxring.local
username: daniel
password: xxxxxx
the settings that are required to add an exchange account to mail are:
incoming mail server
username
password
outlook web access server
outgoing mail server
can anyone advise me how the settings I entered into my iphone might apply to the fields in Mail or if it is even possible.
I am using os x 10.5.8 and exchange 2003.
Many thanks

Obviously you know your username and password so all you should require is the incoming and outgoing mail server addresses which you can obtain from the domain IT people who provide the Exchange account. I am not sure what the outlook web access server address is, but your IT people should know.

Missing Exchange account in mail sync options

Hi,
I just upgraded to Snow Leopard, so I could access my Exchange accounts on my MacBook and iPhone 3G. I have successfully synced Mail w/Exchange. I can access my work mail, calendars, and notes on my MacBook. However, the Exchange mail account will not sync with my iPhone. It doesn't even show up in the list of mail accounts to sync in iTunes. Oddly enough, the calendar, notes, and contacts do sync and do appear in the syncing options. The only problem is actual mail account.
iPhone OS 3.1.3
Any help will be useful.
Thanks

If your Exchange account is not available below email accounts under the Info tab for your iPhone sync preferences with iTunes, you can manually create the account with the iPhone's Mail client. Select Add Account at Settings > Mail, Contacts, Calendars followed by selecting Microsoft Exchange and follow the prompts.
When syncing contacts and calendar events over the air with an Exchange account or with a MobileMe account on an iPhone, you can also sync contacts and calendar events direct with a supported application on your computer via the iTunes sync process, but in this case the contacts and calendar events will be duplicated on your iPhone when doing so.

HT204053 the only way to creat an icloud account is with a ipad, iphone or imac. is it possible to creat the account from my windos PC? i already downladed i cloud, and i have an Apple ID but Not an Icloud account/

the only way to creat an icloud account is with a ipad, iphone or imac. is it possible to creat the account from my windos PC? i already downladed i cloud, and i have an Apple ID but Not an Icloud account/

Isa Garduño wrote:
the only way to creat an icloud account is with a ipad, iphone or imac Apple computer.
As you already knew, no, you cannot create a new iCloud account from anything but the above devices.
http://support.apple.com/kb/HT4436

Is there a way to be able to select all mail on iPad/iPhone?

Is there a way to be able to select all mail on iPad/iPhone all together as opposed to one at a time?

If you have iOS7 yes. In the mail list you tap 'edit' and then choose hte mails you want, then at the lower right you'll see the option to trash the mails.
If you do not have iOS7 then you cannot mass delete.

Cannot receive mail on ipad/iphone

Cannot receive mail on ipad/iphone. Sending okay.

Cannot send or received email
http://www.apple.com/support/ipad/mail/

TS3276 can you have multiple exchange accounts in mail in mountain lion

can you have multiple exchange accounts in mail in mountain lion

Just use IMAP for the accounts. I have 4 Exchange accounts in my Mail app and they are all set up that way. but yes, there can only be 1 Exchange account (which I believe has more to do with the Exchange API than Macs)
hope this helps.
Eric

TS3899 I have a yahoo email account setup on my iPad & iPhone. The new mail is never marked as unread when downloaded to my iPad or iPhone. Is there anyway to fix this?

I have a yahoo email account setup on my iPad & iPhone. The new mail is never marked as unread when downloaded to my iPad or iPhone. Is there anyway to fix this?

Hey there Fabian,
If I understand correctly you are going to Settings > Mail, Contacts, and Calendars > Add Account but that last option is not usable because it is gray. In testing this for you, I was able to reproduce this by enabling Restrictions and denying Account Changes. You can configure that with this article:
About Restrictions (parental controls) on iPhone, iPad, and iPod touch
Thank you for using Apple Support Communities.
Regards,
Sterling

How do I add 2003 Exchange account to Mail using Snow Leopard

I have my Exchange 2003 account working on my iPhone perfectly. I recently upgraded to Snow Leopard and would like to add the account to Mail. When I go through the set-up it asks me different info than the iPhone did. I've tried several possibilities without success. Is Exchange 2003 functional with SL in Mail?

I believe Mail requires 2007, the same as the EWS version of Entourage.
Microsoft Exchange Server: Connectivity to Update Rollup 4 for Microsoft Exchange Server 2007 Service Pack 1 (KB952580) or later version.
Update Rollup 4 for Microsoft Exchange Server 2007 Service Pack 1 (KB952580) must be applied to both the Mailbox server and the Client Access server roles.

Syncing mail on iPad, iphone, & mac Pro using Cloud

I use mail app on my Mac Pro to view my gmail account, now with iCloud how do I sync my mail on my mac pro, iPhone, & iPad so they are all updated as one account. Currently I my mail on my iPhone and iPad update with each, but my mail on my Mac Pro does not. I thought when I updated to Lion I would be able to use iCloud to solve this problem, but it has not.

That depends on the email service you are using. If the gmail account is an IMAP account, it should work the same as iCloud mail and stay in sync. The only difference being that you would need to set your gmail account up on each device manually.

Cannot connect Exchange account to mail app in Mavericks

Hi all,
I recently bought a new macbook air 13" and am trying to set up my email. I have a university email account with microsoft outlook/exchange which I used exclusively through the Office 365 web portal in a web browser for the past 3 years since I could not get it to sync with outlook on my old PC either. Now I am trying to connect that Outlook account to the Mail app on my new macbook and am getting nowhere.
I input my email address and password - not recognized, even though it works perfectly on my iphone. The server is also not recognized. I get the error message "internet accounts couldnt log in to the exchange server autodiscover-s.outlook.com". I tried adding an "other" account in mail as well using the appropriate incoming and outgoing server addresses for office 365; no dice. Password is incorrect, outlook server is offline, etc etc etc.
I was wondering if anyone knows how to get my account to connect in mail. I know this has been a common problem but I was not able to find an exact solution. Please forgive any of my ignorance as this is my first Mac computer.

Peter: this is exactly what I have been doing, nothing is working. Still giving me an error that my password is wrong and it cannot reach the server.
Linc: I tried this and was able to force it through setup. When I connected to the internet, it gave me an error saying my password was wrong.
The password I am using is the one that goes along with my university email address that I use to login to the outlook web app along with my school .edu email address. Should I be using a different password for this exchange account?

Exchange account crashes Mail app

My 1st Gen iPhone has worked well with my Exchange account (and 3 other accounts) for more than a year, but since upgrading to 3.0 (and 3.0.1) the phone's Mail app crashes whenever it checks for mail. If I turn off the Exchange account, no crashes. Is there a fix for this behavior?

Figured it out. I deleted the existing account and created a new one, using the same information, and Mail no longer crashes. Furthermore, it appears that email from this account is now pushed to the phone.

My husband and I have separate iTunes accounts and multiple devices (iPads, iPhones, iPods etc) how do we share our music and apps between our devices if we have different iTunes accounts.

Help! My husband and I have multiple devices (iPad, iPhone, iPod ) that we we have linked to individual iTunes accounts ie he has his account with iPad, iPhone, PC and iPod linked/sync and I have my account with iPhone, iPad, iPad mini, PC etc.. How do we share our music and apps across/between our accounts?

It probably means that only one of you can use iCloud or at least sync calender/contacts with it. I would guess that you could manually manage the other phone as you have before.

Disappearing Exchange account e-mails on iPad & iPhone

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