Disappearing lines in PDF

Customer supplied me with a "print-ready" PDF and it's in my dropbox folder:
http://db.tt/xxI9Go4h
The map streets supposedly have lines adjacent to the names, but the PDF doesn't show them on my Mac, Acro Pro XI as well as Ily CS6 when I open the PDF.
She created the PDF using Ily CS4 and saved as PDF. Can't see the lines. I asked her to save as .eps... again the lines are 'disappearing.'
When I open her PDF using Ily CS6, I get an error message "An unknown shading type was encountered." Not sure if this has anything to do with the 'disappearing' lines or what.
Any suggestions.
Thanks.

Larry’s probably right.
Always make a point of using Overprint Preview before sending Illie stuff to print or making pdfs.
The ability to set process white to overprint has caused a lot of expensive mistakes.
This feature is basically nonsense; process white means No Ink so it beats me how you can overprint with nothing :-)

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Disappearing lines in PDF

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