Disappointed: First time IPOD user needs help

This is the first time I have decided to take the plunge and purchase an IPOD. I decided to go all out and get the Touch. After tryng for a week to get it running and reading all of these posts, I am coming to the conclusion that this was a huge mistake!! It has been NOTHING but a headache.
Like other posters, my Touch is frozen with the USB cable logo. I tried ALL suggestions posted and in troubleshooting topics. I get as far as iTunes recognizing my device and saying I need to restore. However, every time I restore, it seems to be working but it never can finish and a window pops up saying unable to restore, and error occurred (1604).
Is there a way to get a hold of these people to get help? This is ridiculous and I am extremely disappointed! I thought Apple was supposed to be very user friendly. Any advice would be appreciated.

Hi there - Definitely give AppleCare support a chance. Use this page to locate the appropriate contact information for them: http://www.apple.com/contact/.
In the meantime, regarding your error message:
I'd attempt a clean reinstall:
Go into Control Panel > Add/Remove Programs
Remove these applications:
1. Apple Software Update
2. Apple Mobile Device Support
3. iTunes
4. QuickTime
Restart the computer
Download & Install the Windows Installer Cleanup Utility:
http://support.microsoft.com/kb/290301/
Launch the Utility: Start > Programs > Windows Install Clean Up
Select any of the above mentioned applications, and click Remove
Restart the computer again
Download & install iTunes again from here: http://www.apple.com/itunes/download/
Prior to attempting to restore the iPod again, disconnect any and all non-essential USB devices you have connected to your computer... for example, disconnect printers/scanners but you can leave your mouse or keyboard.
I also recommend the steps in this article:
http://support.apple.com/kb/TS1275
CG

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First time ipod owner need help getting started

Hello my name is Jes, im trying to create my apple id but do not have a debit or credit card do i have to in order to create an account ? second how do i update the software of the ipod, it currently has 3.1 and does not allow me to make changes. on itunes it says "this is the most current software"

If you don't have a credit card (I don't think that debit cards are still accepted) then if you follow the instructions on this page when creating an account (the instructions won't work with existing accounts) then you should get a 'none' option on the payment details screen : http://support.apple.com/kb/HT2534
e.g. log out of your account if you're currently logged into it, find a free app in the store and click on its free price, and the click on 'create Apple id' on the popup - agree to the terms, fill in your details, and you should get 'none' on the payments screen.
Do you know which generation of the iPod Touch it is ? The first gen only supports up to iOS 3.1.3
Identifying iPod Touches : http://support.apple.com/kb/HT1353#ipodtouch

First time Java user- please help!

This is my first time using Java. I'm trying to teach myself the language and ran across a problem. Here is what my screen looked like:
c:\jdk1.4\bin>javac -source 1.4 OurFirstProgram.java
error: cannot read: OurFirstProgram.java
1 error
I would really appreciate any help I can get on this. Thanks.

That's because your OurFirstProgram.java isn't in the directory c:\jdk1.4\bin. Thank goodness - it shouldn't be.
First of all, make sure you've got two environment variables set. I'll assume you're running Windows on an NT/2000/XP box. Go to the Control Panel->Settings->System and set these:
(1) set JAVA_HOME=c:\jdk1.4
(2) set PATH=%JAVA_HOME%\bin;%PATH%
Once you have those, open a command shell, navigate to the directory where OurFirstProgram.java is, and type:
javac *.javaThat should put OurFirstProgram.class in the same directory as your .java file. Then type this to run it:
java -classpath . OurFirstProgramSee if that helps. - MOD

New IPod user need help

i just got a 4GB ipod nano for christmas. it say i have a 1000 songs but i only have 209 and now it won't let put anymore on it, its say its full. when i first loaded i tunes on my computer its asks if i want to make it my default player do i? what does that mean? also i took songs off my media player yahoo musicplayer is what what made it so full? is there anyway to change the file size or something or do i just have restore and start all over? someone please help me.

Bear in mind that Apple quotes the number of songs you are able to store on any iPod by using the AAC format at a bitrate setting of 128kbps and for a 4 minute song.
Look in iTunes under edit/preferences/advanced/importing. What does it say in settings and import using? You may have the import settings and bitrate set wrong. You need to compress your music using either mp3 or aac.
See these.
<a href="<a href="http://docs.info.apple.com/article.html?artnum=60955">How much content will fit on my iPod?
How to convert a song to a different format using iTunes.

Music Files Not Loading Properly On 80Gig iPod - (First time iPod User)

Hey Everyone, I'm new to this so please do bare with me. I bought a 80G ipod about 21/2 months ago it's great and all but lately, when I've been loading new Music on it does not load up properly only parts of the album will load up and leave certain part or sometimes even the whole album off despite copying the files information on to the player. When I reconnect my iPod and reload the music on again (once I've deleted the file that isn't working on the ipod) it works fine. It was okay the first few times but it's starting to become an annoyance. If anyone knows whats wrong or what I can do.. please let me know! Any help would be great appreciated! Thanks In Advance

Try this: "Adding songs from the hard drive to your library" http://docs.info.apple.com/article.html?artnum=93140

How does first time ipod user download software without error message?

Each time I try to download off the disc that came with new 5th Generation, I get a message reading "Warning: The registry settings used by the iTunes drivers for importing and burning cd's and Dvd's are missing. This can happen as a result of installing other cd burning software. Please re-install iTunes."
I have re-installed several times, both from the disc and the internet and get the same error. I would delete "other cd burning software" on my computer if I knew what it was ,and was sure I do not need it. Can anybody help a very frustrated non-techie? Many thx.

http://docs.info.apple.com/article.html?artnum=300448 Heres a start.
This happens on certain PC's. I dont know if you care to know the ins and outs of why this sometimes happens, but here is why and how to fix it. an application (such as Roxio, Nero, iTunes, etc.) is installing a driver file (as a .SYS) or replacing a working driver file that is referenced within your registry. For some folks, the replaced driver is still referenced by either an UpperFilterCheck or a LowerFilterCheck, and the device manager is actually seeking out that file that, well... no longer exists. Or, when you try and uninstall the application (iTunes is the frequent transgressor) everything is removed, including the related driver files, but the registry isn't altered... so the device manager continues to try and locate that driver file... which no longer exists.
the thing to do to reclaim your optical drives is located in your registry here:
HKEYLOCALMACHINE\SYSTEM\CurrentControlSet\Control\Class\{4D36E965-E325-11CE-BFC1-08002BE1 0318}
You'll want to have that open, and a mini-window of the following:
START -> CONTROL PANEL -> SYSTEM -> Hardware (tab) -> DEVICE MANAGER -> Offending Drive (with yellow tag by it) Right-Mouse-Click and PROPERTIES -> Driver (tab) -> DRIVER DETAILS
Notice that list. It references all the drivers that that particular drive is utilizing. There should be a single .DLL (dynamic link library) file and multiple .SYS files. It's the .SYS files we're focusing on, and they should be located in your C:\WINDOWS\System32\drivers\ folder stem. If you want to open a new window explorer, and go verify that each of those driver files still exists in that folder stem, you may.
At this point, compare the Driver File Detail list with the Registry Tree Location you're sitting in, and look at the UpperFilterCheck and LowerFilterCheck key values. Your offending key value will NOT be on your Driver File Detail list!!! It might be as small as "PFC" or something else, but that value is referencing to a driver file that no longer exists. Delete that offending key value. Close the registry.
Close the Driver File Details and Drive Properties windows. At this point, to finish this up, you need to Soft Uninstall (Right-mouse-click on the drive, and hit "Uninstall" ) the drive(s), let the Device Manager refresh... then hit ACTION -> Scan For Hardware Changes ...
This should start a new Found New Hardware cycle, and.... poof!... your drives should be back to normal.
Let me know how it goes.
Good Luck,
Rachyl

I am a first time mac user, need some pointers?

Hello, I'm Cheryl A
I study Graphic Design at home. I have only been on the Mac Book Pro for two weeks.
I was using two computers but was told by ATT that their towers were not strong enough
for me to use both. So I turn off the Dell and use the Mac for 4 hours at school. Now I have
on the Dell Lightroom 4 and all of the Adobe products from another school, how do I access
all of lightroom when I already have it on the Mac ( I have Photoshop, Adobe Illustrator and Indesign.
Help.
Oh I forgot one more thing, today I rapped up the Dell and only using the mac book. But I did use the WD Passport
and saw that all of the work I had on the dell was on the passport, so should I load these on, or wait until
my appointment next week with apple.
I understand, that whatever happens to this computer I have to pay for myself.
Can someone with lots of experience and Help get back at me, if not then I will wait until I go back to the school
to see what they tell me.
<Email Edited by Host>

Welcome to Apple Support Communities
The process to transfer your files from an external drive to your MacBook Pro is pretty easy with Migration Assistant, so you can do it yourself.
Connect the external drive (your Western Digital external drive), open Migration Assistant (in /Applications/Utilities) and follow its steps. It will allow you to choose what files you want to transfer, and it will create a new user account with the transferred data. For detailed steps > http://pondini.org/OSX/MigrateLion.html
Also, as you are a new user and if you feel you do not know how to use OS X, have a look at Mac Basics articles and videos > http://www.apple.com/support/mac-basics

First time compressor user, please help!

Hi,
I deal with raceway video and have recently switched editing platforms. I've figured Final Cut out O.K., but every time I use compressor, my video comes out looking horrible. My projects are usually two hours long. What I've been doing is going to the best quality 120 minute setting. What I'm confused about is when I go to the Quality tab after I've selected that option, at the bottom of the tab it says "allows up to 94 minutes of video". Now, I've never tried compressing on the best quality 120 minute setting without changing the bitrate because it seems to me the file size would be too big if the bit rate "allows up to 94" minutes. My usual action is to adjust the average bitrate until it says "allows up to 126 minutes of video" to give my self a little room, but the video looks HORRIBLE. I've heard many different things from different people and I think I'm officially lost. My previous editing platform didn't have a problem putting two hours of video on a dvd without much quality loss, but the video I'm getting from compressor isn't acceptable.
All I want to know is how to get two hours of video and a menu onto a DVD without horrible quality. I know I have to be doing something wrong.
Thanks for listening to my noob question,
TT58

I appreciate your problem.
Many people who use these systems are not putting out such long programmes and obviously they do not understand these problems and so this is a neglected area.
I have posted on this before and no one up to now has satisfactorily explained this:before the mac I have made DVDs of longer events (1.5 -2 hours) using a stand alone DVD recorder on SP. I am not saying the pics were perfect but they are a jolly sight better than what I am getting out of this system. No one can explain why the compression seems to take so much out of the quality. And the way you have to calculate what settings to use to try to get as much on in the best quality is bizarre and very hit and miss. You never really know whether it is going to fit until you see that little icon in DVD pro with the total gigabyte count and even that is a bit vague.
As a newish user, this has been my only gripe with the mac system which otherwise is fantastic. However, the customer only sees the finished result so this issue is important.
If you are not bothered about fancy menus for your kind of work, you might be better just playing out through a break out box into a stand alone DVD recorder - the Panasonics are excellent (PAL)- however be warned that there is a problem with the Miglia Director's Cut box on the G5 - my only other frustration!
So like you, at the moment I am putting out inferior quality to what I was doing before and not finding many answers. Your problem is made worse because you will have a lot of fast moving stuff.
There has been talk on the forums that compressor is not that good and we should be looking at other software - can someone recommend something specifically?
Pete Snowdon

First-time mac user needs (probably easy) answer to question about camera

so i got my first mac yesterday, an i-mac with the built in camera. could someone please tell me how to take pics like i took of myself when i first did the set-up? sorry if i'm a bone head and the answer is something really simple. thanks in advance!

Welcome to Apple Discussions, grumpysmurf011
If all you want to do is make aquick snapshot, you can use your Photo Booth application and its "Normal" effect.
Many other applications can make also snapshots, but Photo Booth is about as simple a way as there is.
If you are specifically asking how to change your account (set-up) picture,
you can also do that from within  > System Preferences... > Accounts.
Please post back and explain in different words if I have missed what you want to do.
We will try to offer suggestions based on the details in your response.
EZ Jim
PowerBook 1.67 GHz w/Mac OS X (10.4.11) G5 DP 1.8 w/Mac OS X (10.5.2) External iSight

PLEASE help me!!! I,ve been all over looking for help/store or whatever to down load adobe flash player to open a certain website. I need that app or something similar. I am a first time iPad user and not that swift on a computer either

Please!!
help me down load adobe flash player or something similar for my iPad. I want to open a certain website and it's required. I don't know where to go. i am a first time iPad user and not to swift on a computer either. Thank you

Allan Eckert wrote:
You are going to have to get Steve Jobs to change his opinion about Flash which will be like getting a Baptist to drink beer, next to impossible.
Allan
Funny you mentioned that analogy... because John the Baptist was a heavy drinker... (could steve jobs be secretly accessing flash content on his ipad?)

I have just opened my brand new Macbook Pro and I'm a first time mac user. I have tried to download flash to enable me to watch you tube clips, but on trying to download it, it says I need to close Safari but after doing so, it still won't respond.

I have just opened my brand new Macbook Pro and I'm a first time mac user. I have tried to download flash to enable me to watch youtube clips, but on trying to download it, it says I need to close Safari but after doing so, it still won't respond. Any tips? Help?

Actually you need to quit Safari which is different from closing. With Safari open go the menu bar for Safari/Quit Safari.
Mac 101: Get Started Using A Mac

My ipod touch (2nd generation) is stuck on the usb to itunes screen. I have NOT jailbroken it, and i have alsop tried restarting numerous times. I need help, soon!

My ipod touch (2nd generation) is stuck on the usb to itunes screen. I have NOT jailbroken it, and i have also tried restarting numerous times. I need help, soon! Itunes on my computer works about 50% of the time, so i feel lost!

Download RecBoot and see if you can kick it out of recovery mode.
Basic troubleshooting steps.
17" 2.2GHz i7 Quad-Core MacBook Pro  8G RAM  750G + 120G OCZ Vertex 3 SSD Boot HD 

Frustrated: Novice Illustrator User Needs HELP

Frustrated: Novice Illustrator User Needs HELP
Hello All
I am a novice user of Illustrator [after you read my question it will probably be obvious] running Illustrator 14.0.0 (CS4) - on a MAC iMac running 10.4.11. I am a small business owner and have to wear many hats and so I am forced to be my graphic designer by default - ha ha
PROBLEM - If I make a box using the RECTANGLE TOOL... The box should have a point at each Corner and the Middle of the box, as well as, in the Middle of each Side, and middle of Top and Bottom for a total of 9 anchor points... but it only has 5... missing the 4 anchor points in the Middle of each Side, and middle of Top and Bottom. It is the same on Text Boxes too.. I can NOT find a setting to change this.... More, when running Illustrator on my MAC Laptop, It has all 9 anchors on the box... I looked at Preferences etc... and matched everything to be the same but the problem is not fixed?
Any help would be greatly appreciated
Thanks-
13CrazyTrain

Aw, c'mon James. Chill it a bit.
Yeah. You continually throw around your little personal jibes, and then if someone calls your bluff, you think you can back out of it with the old "can't you take a joke?" comeback.
In my previous work environment where everyone used Illie, Freehand was a word to be used cautiously – a bit like Macbeth in the theatre.
Well, I didn't work in your previous environment. And FreeHand specifically had nothing to do with this thread until you brought it up. Seems to me it's you who has a FreeHand chip on his shoulder.
I thought you knew my way of expressing myself better...
What, you think I keep a personality registry of regulars here or something? I'll tell you what I don't do: I don't engage in personal insults here. Yet your personal jibes are frequent enough for me to have grown weary of them.
I think I was not dismissing bounding boxes as useless...
Excuse me? "There's absolutely no need to use bounding boxes"?
You are probably right that bounding boxes came with Illie 9.
Probably before that. But I can personally recall that the current-selection bounding box was present in AI9. Unlike some, I try to avoid making claims that I can't immediately substantiate.
I hopped straight from 6 to 9 and that was the first time I had seen them outside of Freewotever.
I'm not familiar with "Freewotever." But if you're again trying to be funny, you are also again revealing your near complete unfamiliarity with it. FreeHand is not the program that continually cluttered the interface with bounding boxes. In fact, for many years that is exactly one of the distractions FreeHand users complained about re Illustrator.
First off, FreeHand's interface doesn't display bounding boxes. It displays only bounding box handles (four dots) on non-basic constructs like clipping paths. (Somewehere around FH 9, it implemented the optional Transform Handles, but that's another thing.) In the cases of rectangles and ellipses, FreeHand doesn't display Bounding Boxes per se. Working in FreeHand has always provided more functionality with much less visual clutter (and tool glut) than Illustrator's defaults.
The difference is that FreeHand has always provided proper live geometric shape primitives--something which Illustrator still doesn't provide, even though it's one of the most basic of all vector drawing interface expectations, being present in just about any vector drawing program on the planet--except Illustrator. That point of confusion is common among those who are experienced only with Illustrator's chronically outdated and archaic interface.
Quite to the contrary, a rectangle drawn in a program that does provide basic live primitives doesn't need a bounding box to perform the bare-bones basic manipulation exemplified, because you can change the aspect ratio of it (and corner radius) anytime you want, regardless of its rotation. You can do this not only in FreeHand, but Canvas, Inkscape, Xara Designer, and even in just about any basic drawing module of just about any "works" or "office" bundle. It's just Illustrator that still fails to provide live shape primitives, and therefore needs a rotated bounding box to provide a very limited subset of such common functionality. You draw a rectangle (or any other geometric primitive) in Illustrator, and all you get is a dumb path. So Illustrator actually needs bounding boxes more than other programs, because of its anemic core funciton set and its hideous user interface.
But of course, someone who is familiar only with Illustrator wouldn't know that. Which is fine...so long as they don't spew derision at programs they know next to nothing about (and users of such programs).
...bearing in mind that I have been at this job since the days of Rotring pens with nosebleeds.
So? I was using Rapidographs and constructing compound rotation in isometric on the board for about a decade before I came to prefer Staedtler pens because I found them less prone to clog. What does that have to do with anything?
Obviously newcomers should be encouraged to use new features, but preferably not before they have grasped the basics thoroughly. How basic bounding boxes are is perhaps a moot point.
Nonsense. Other self-proclaimed "experts" in Illustrator would no doubt argue that bounding boxes were added for the benefit of "beginners." Again, this is not a "new feature." And yes, it is bare-bones basic; just implemented in a half-baked manner in Illustrator.
As for step 3 you are right, but if you turn off the preview you can use the pixels on the paths for alignment,
Egads. That's really grasping at straws, Steve.
...Or use bounding boxes.
Or use bounding boxes.
JET

Buying a Macbook pro for the first time and i need your opinion

Hello everyone! I'm buying a Macbook pro for the first time and i need your opinion. I'm a Web Developer / Graphic Designer, and i need this macbook for my work. Currently i have these 2 options:
1) Macbook Pro with Retina (13")
128GB SSD, 2.5GHz Intel i5 Processor, 8GB Ram
2) Macbook Pro i7 (15")
Intel i7 2.6 Processor, 8GB Ram, 750GB HD
So my dilema is. Do i go for the newest 13" Macbook Pro Retina & SSD drive or do i go for the 15" Macbook Pro i7 non-Retina, non-SSD hard drive?
Help this first time Macbook buyer (me) to decide which model to choose

Injektil wrote:
Hello everyone! I'm buying a Macbook pro for the first time and i need your opinion. I'm a Web Developer / Graphic Designer, and i need this macbook for my work. Currently i have these 2 options:
1) Macbook Pro with Retina (13")
128GB SSD, 2.5GHz Intel i5 Processor, 8GB Ram
2) Macbook Pro i7 (15")
Intel i7 2.6 Processor, 8GB Ram, 750GB HD
So my dilema is. Do i go for the newest 13" Macbook Pro Retina & SSD drive or do i go for the 15" Macbook Pro i7 non-Retina, non-SSD hard drive?
Help this first time Macbook buyer (me) to decide which model to choose
Your 2nd choice
2) Macbook Pro i7 (15")
Intel i7 2.6 Processor, 8GB Ram, 750GB HD
is user upgradable. The Retina is not.
No matter what for your needs I would max out the 16GB of RAM

I'am a first time mac user, can any explain to me how to transfer file i.e. iTunes ,pictures, other files.

I'am a first time mac user, can any explain to me how to transfer file i.e. iTunes ,pictures, other files.

Select a file you want to transfer and drag it to the desired destination.
If you need help with the basics of OS X you can:
Select Mac Help (or Help Center) from the Finder's Help menu and enter a search keyword. For your question you might search for "copy," "file copy," or "drag and drop" for example.
See Apple - Support - Mac 101
Visit the Apple website where you will find additional information and tutorials on how to use OS X.

Disappointed: First time IPOD user needs help

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