Disappointed!! I've been using Firefox since the start. Had a few problems but nothing insurmountable until now!! I'm using Internet Explorer now as FF constantly crashes and won't open anything but my home page. Someone help.

FF goes to my homepage and then stays there. Will not open bookmarks or any other sites at all.
When I close FF it closes the window but remains active. Can't even close the process in task manager and have to reboot PC.
This seems to have happened when FF upgraded to 6.0. since then I have uninstalled 6.0 and reverted to 4.0 in the hope that this will solve the problem but to no avail.
I'm now at the end of my tether and I'm no longer using FF. Don't want to use IE but I have no choice until this is resolved or decide which other browser will take FF's place. Anyone help?

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My apps won't download to my iPad but will to my phone. When I put it my password, it just stops and won't do anything else????

My apps won't download to my iPad but will to my phone. When I put it my password, it just stops and won't do anything else????

Unless you have a copy of the iPod backup file from the previous computer installation you are out of luck. If yo have that file move it to your computer and restore the iPod from that backup. Otherwise, you will have to restore the iPod to factoery defaults/new iPod and lose all your app date. That is the way it is since the iPod sees the computer as a new computer/iTunes library. That backup file is located:
Mac: ~/Library/Application Support/MobileSync/Backup/
Windows XP: \Documents and Settings\(username)\Application Data\Apple Computer\MobileSync\Backup\
Windows Vista and Windows 7: \Users\(username)\AppData\Roaming\Apple Computer\MobileSync\Backup\

I have been using firefox since the beginning on my Mac G-5 until today when I was asked to upgrade my browser I did so and now I can't geet firefox as my browser anymore. I s there a way to reset to the old version? I really enjoyed using Firefox.

I can no longer get Firefox to work on my Mac G5 computer since I excepted the last suggested upgrade today. Now it says that it is not supported by this computer. I would like to know where to go to get the older version that I had been using 9.0.1 is not working for me.

Beginning with Firefox 4, Macs must have an Intel x86 processor ('''''yours is a PPC Mac''''') '''''and''''' OSX 10.5 or higher ('''''which you do not have''''').
*System Requirements: [https://www.mozilla.org/en-US/firefox/4.0/system-requirements/index.html Firefox 4] [https://www.mozilla.org/en-US/firefox/5.0/system-requirements/index.html Firefox 5] [https://www.mozilla.org/en-US/firefox/6.0/system-requirements/index.html Firefox 6] [https://www.mozilla.org/en-US/firefox/7.0/system-requirements/index.html Firefox 7] [https://www.mozilla.org/en-US/firefox/8.0/system-requirements/index.html Firefox 8] [https://www.mozilla.org/en-US/firefox/9.0/system-requirements/index.html Firefox 9]
'''''The good news''''' is that Firefox 3.6.x still supports OSX 10.4 and Macs with the PPC Mac architecture. '''''The bad news''''' is that support for the Firefox 3.6.x series is likely to end in the first quarter of 2012.
*System requirements: [https://www.mozilla.org/en-US/firefox/3.6/system-requirements/index.html Firefox 3.6.x]
*Download Firefox 3.6.x: https://www.mozilla.org/en-US/firefox/all-older.html
*Also see --> http://support.mozilla.com/en-US/kb/Installing+Firefox+on+Mac
You can try the third-party product '''''TenFourFox''''' that supports PPC Macs with OSX 10.4.11 and OSX 10.5.8. Firefox 9 version of '''''TenFourFox''''' is available. The product is based on Firefox released versions. All support is provided by the developer, not by this site:
*Home page: http://www.floodgap.com/software/tenfourfox/
*Developer's blog: http://tenfourfox.blogspot.com/
*'''''VERY IMPORTANT'''''; '''read this carefully''': https://code.google.com/p/tenfourfox/wiki/ReleaseNotes90
*'''''VERY IMPORTANT'''''; '''read this carefully''': https://code.google.com/p/tenfourfox/wiki/PluginsNoLongerSupported
'''If this reply solves your problem, please click "Solved It" next to this reply when signed-in to the forum.'''

I use blackboard, since the latest update to 3.6.14, I get errors with caching applets, use IE and works fine. Whats happened and what can I do to resolve it?

Error Cache:
Unable to update files in cache.
Name: myApplet
java.net.MalformedURLException: no protocol: jar/dragndrop_applet.jar
I get a bunch of these Cache Errors. Happens with application only, its blackboard hosted by continuinged.uml.edu.
Run the same thing using IE it has no problems. Firefox till the latest upgrade was also working fine.
What can I do to resolve this problem?

There's a bug in 3.6.14 with Java applets. 3.6.15 was released last Friday to fix that bug. Use '''Help > Check for Updates''' to start the update process to 3.6.15.

DW CS4 crashed and won't open! Help!

I was working through files from lynda.com and DW crashed, now it won't launch. I have tried multiple times. restarted the computer twice, removed the dat file from my personal configuration - now what?? I can't get it to open at all.
I am on an iMAC, OS 10.5.8

On Tue, 17 Oct 2006 22:47:22 +0000 (UTC), "twirly79"
<[email protected]> wrote:
>Dreamweaver won't open. tried to set up asp. javascrpt
for the server and it
>crashed. I have reinstalled the software, but still no
luck. It starts to open,
>but shuts down half way. Is it some kind of memory I can
earse?
>
> here's some of the report it gave me:
> Date/Time: 2006-10-18 08:39:26.555 +1000
> OS Version: 10.4.8 (Build 8L127)
> Report Version: 4
>
> Command: Dreamweaver
> Path: /Applications/Macromedia Dreamweaver 8/Dreamweaver
>8/Contents/MacOS/Dreamweaver
> Parent: WindowServer [62]
>
> Version: 8.0.0.2734 (8.0.0)
>
> PID: 498
> Thread: 0
>
> Exception: EXC_BAD_ACCESS (0x0001)
> Codes: KERN_INVALID_ADDRESS (0x0001) at 0xbf7fffec
>
> Thread 0 Crashed:
>
> -
> This doen't mean much to me, but maybe someone can help?
>
I would look for some temp files to delete.

My ipad keeps showing the silver apple and won't go to it's home page, I've tried several methods but nothing seems to work

I've tried pressing the home and power button and it'll turn off and back on, and it will just show the silver apple.

The Basic Troubleshooting Steps are:
Restart... Reset... Restore from Backup... Restore as New...
Restart / Reset
http://support.apple.com/kb/ht1430
Backing up, Updating and Restoring
http://support.apple.com/kb/HT1414
If you try all these steps and you still have issues...
Then a Visit to an Apple Store or AASP (Authorized Apple Service Provider) is the Next Step...
Be sure to make an appointment first...

Updated to the iOS 7 and now my iTunes Store keeps crashing and won't open please help, Updated to the iOS 7 and now my iTunes Store keeps crashing and won't open please help

I recently updated the software on my iPhone 5 and now I can't open my iTunes Store and e keypad seems really slow in responding. I have turn my phone in and off but it hasn't solved the issue. Can someone please help!

It's not a bad install of Mountain Lion. I've had the same thing happen to me, but it affected not only Mail, but a variety of other programs including iPhoto and MS Office, where I had to delete preferences, caches, and reinstall the OS as well as the program itself. I'm still having issues with Mail, so I've gone to another program.
Everything was fine upon the initial install. I restarted my iMac about two weeks after the install, and that's when the issues began to happen. I've reinstalled Mountain Lion twice, but the same issues arise.
As I mentioned above, you'll need to figure out which preferences are causing the issue, then reinstall the program, as a fresh reinstallation will do you no good unless you wipe the drive completely.
Here's a thread that helped me with iPhoto:
https://discussions.apple.com/thread/4794375?start=0&tstart=0

Firefox crashes and won't open unless I use it as an administrator.

This is what the details tab gives me in the crash report window.
AdapterDeviceID: 06e6
AdapterVendorID: 10de
Add-ons:
AvailableVirtualMemory: 1997074432
BuildID: 20110121161358
CrashTime: 1296686749
EMCheckCompatibility: true
FramePoisonBase: 00000000f0de0000
FramePoisonSize: 65536
InstallTime: 1296686540
Notes: AdapterVendorID: 10de, AdapterDeviceID: 06e6, AdapterDriverVersion: 7.15.11.8120
MSAFD Tcpip [TCP/IP] : 2 : 1 :
MSAFD Tcpip [UDP/IP] : 2 : 2 : %SystemRoot%\system32\mswsock.dll
MSAFD Tcpip [RAW/IP] : 2 : 3 :
MSAFD Tcpip [TCP/IPv6] : 2 : 1 : %SystemRoot%\system32\mswsock.dll
MSAFD Tcpip [UDP/IPv6] : 2 : 2 :
MSAFD Tcpip [RAW/IPv6] : 2 : 3 : %SystemRoot%\system32\mswsock.dll
RSVP TCPv6 Service Provider : 2 : 1 :
RSVP TCP Service Provider : 2 : 1 : %SystemRoot%\system32\mswsock.dll
RSVP UDPv6 Service Provider : 2 : 2 :
RSVP UDP Service Provider : 2 : 2 : %SystemRoot%\system32\mswsock.dll
MSAFD NetBIOS [\Device\NetBT_Tcpip_{C7C8BEDE-299B-4042-8C60-4C45B48B14ED}] SEQPACKET 6 : 2 : 5 :
MSAFD NetBIOS [\Device\NetBT_Tcpip_{C7C8BEDE-299B-4042-8C60-4C45B48B14ED}] DATAGRAM 6 : 2 : 2 : %SystemRoot%\system32\mswsock.dll
MSAFD NetBIOS [\Device\NetBT_Tcpip6_{B88FB3F4-AFBE-453C-9529-E8C88059B315}] SEQPACKET 1 : 2 : 5 :
MSAFD NetBIOS [\Device\NetBT_Tcpip6_{B88FB3F4-AFBE-453C-9529-E8C88059B315}] DATAGRAM 1 : 2 : 2 : %SystemRoot%\system32\mswsock.dll
MSAFD NetBIOS [\Device\NetBT_Tcpip6_{1C85F819-3582-4523-974C-D4CC11D14206}] SEQPACKET 0 : 2 : 5 :
MSAFD NetBIOS [\Device\NetBT_Tcpip6_{1C85F819-3582-4523-974C-D4CC11D14206}] DATAGRAM 0 : 2 : 2 : %SystemRoot%\system32\mswsock.dll
MSAFD NetBIOS [\Device\NetBT_Tcpip6_{C7C8BEDE-299B-4042-8C60-4C45B48B14ED}] SEQPACKET 7 : 2 : 5 :
MSAFD NetBIOS [\Device\NetBT_Tcpip6_{C7C8BEDE-299B-4042-8C60-4C45B48B14ED}] DATAGRAM 7 : 2 : 2 : %SystemRoot%\system32\mswsock.dll
ProductName: Firefox
ReleaseChannel: beta
SecondsSinceLastCrash: 205
StartupTime: 1296686748
SystemMemoryUsePercentage: 36
Theme: classic/1.0
Throttleable: 1
TotalVirtualMemory: 2147352576
URL:
Vendor: Mozilla
Version: 4.0b10
Winsock_LSP: MSAFD Tcpip [TCP/IP] : 2 : 1 :
MSAFD Tcpip [UDP/IP] : 2 : 2 : %SystemRoot%\system32\mswsock.dll
MSAFD Tcpip [RAW/IP] : 2 : 3 :
MSAFD Tcpip [TCP/IPv6] : 2 : 1 : %SystemRoot%\system32\mswsock.dll
MSAFD Tcpip [UDP/IPv6] : 2 : 2 :
MSAFD Tcpip [RAW/IPv6] : 2 : 3 : %SystemRoot%\system32\mswsock.dll
RSVP TCPv6 Service Provider : 2 : 1 :
RSVP TCP Service Provider : 2 : 1 : %SystemRoot%\system32\mswsock.dll
RSVP UDPv6 Service Provider : 2 : 2 :
RSVP UDP Service Provider : 2 : 2 : %SystemRoot%\system32\mswsock.dll
MSAFD NetBIOS [\Device\NetBT_Tcpip_{C7C8BEDE-299B-4042-8C60-4C45B48B14ED}] SEQPACKET 6 : 2 : 5 :
MSAFD NetBIOS [\Device\NetBT_Tcpip_{C7C8BEDE-299B-4042-8C60-4C45B48B14ED}] DATAGRAM 6 : 2 : 2 : %SystemRoot%\system32\mswsock.dll
MSAFD NetBIOS [\Device\NetBT_Tcpip6_{B88FB3F4-AFBE-453C-9529-E8C88059B315}] SEQPACKET 1 : 2 : 5 :
MSAFD NetBIOS [\Device\NetBT_Tcpip6_{B88FB3F4-AFBE-453C-9529-E8C88059B315}] DATAGRAM 1 : 2 : 2 : %SystemRoot%\system32\mswsock.dll
MSAFD NetBIOS [\Device\NetBT_Tcpip6_{1C85F819-3582-4523-974C-D4CC11D14206}] SEQPACKET 0 : 2 : 5 :
MSAFD NetBIOS [\Device\NetBT_Tcpip6_{1C85F819-3582-4523-974C-D4CC11D14206}] DATAGRAM 0 : 2 : 2 : %SystemRoot%\system32\mswsock.dll
MSAFD NetBIOS [\Device\NetBT_Tcpip6_{C7C8BEDE-299B-4042-8C60-4C45B48B14ED}] SEQPACKET 7 : 2 : 5 :
MSAFD NetBIOS [\Device\NetBT_Tcpip6_{C7C8BEDE-299B-4042-8C60-4C45B48B14ED}] DATAGRAM 7 : 2 : 2 : %SystemRoot%\system32\mswsock.dll
This report also contains technical information about the state of the application when it crashed.

how to fix??

Safari won't open anything. Firefox works fine.

Safari won't open anyuthing. Firefox works fine. Is something happenng at the Safari end?

Sue --
Are you really still on 10.5.1?
Tell us your exact OS, the version of Safari you're running, how long this has been happening, etc. Is it actually crashing? Does it open up with your Home Page? Then what happens when you want to see a site?

Firefox will no longer open completely. My home page appears, but I can't do anything with it. See "details" box for full description.

Firefox will no longer open completely. My home page appears, but I can't do anything with it--can't use "Help," can't search the Web, can't even use "Sign Out." I have to close it entirely to get out of it. A box comes up and says "Yahoo Mail is loading especially slowly" and tells me my computer speed is slow. But this is the same computer I've always used for Firefox, and Yahoo comes up quickly and completey through Internet Explorer (which is how I'm sending this message). Can anyone help me load Firefox so that it works? I even downloaded the latest version of Firefox, but it makes no difference. Thanks.

Do a clean reinstall and delete the Firefox program folder (C:\Program Files\Mozilla Firefox\) before reinstalling a fresh copy of Firefox.
Download a fresh Firefox copy and save the file to the desktop.
*Firefox 15.0.x: http://www.mozilla.org/en-US/firefox/all.html
Uninstall your current Firefox version, if possible, to cleanup the Windows registry and settings in security software.
*Do NOT remove personal data when you uninstall your current Firefox version, because all profile folders will be removed and you will also lose your personal data like bookmarks and passwords from profiles of other Firefox versions.
Remove the Firefox program folder before installing that newly downloaded copy of the Firefox installer.
*It is important to delete the Firefox program folder to remove all the files and make sure that there are no problems with files that were leftover after uninstalling.
*http://kb.mozillazine.org/Uninstalling_Firefox
Your bookmarks and other profile data are stored in the Firefox Profile Folder and won't be affected by an uninstall and (re)install, but make sure that "remove personal data" is NOT selected when you uninstall Firefox.
If you keep having problems then also create a new profile.
You can also try to boot the computer in Windows Safe mode with network support (press F8 on the boot screen) as a test to see if that works.
*http://kb.mozillazine.org/Profile_folder_-_Firefox
*http://kb.mozillazine.org/Profile_backup
*http://kb.mozillazine.org/Standard_diagnostic_-_Firefox#Clean_reinstall

Clicking on Microsoft Update opened Firefox, but couldn't run from Firefox; when I closed Firefox I lost all my tabs and couldn't restore anything but the Microsoft page; how can I restore the tabs from an earlier session?

Clicking on Microsoft Update opened Firefox, but Microsoft Update couldn't run from Firefox; when I closed Firefox I lost all my tabs and couldn't restore anything but the Microsoft page; how can I restore the tabs from an earlier session?

Hi Diovizor,
Make sure that you do not use [http://support.mozilla.org/en-US/kb/Clear%20Recent%20History Clear Recent History] to clear the 'Browsing History' when you close Firefox.
Also please make sure that you not run Firefox in (permanent) Private Browsing mode.
You enter Private Browsing mode if you select: Preferences > Privacy > History: Firefox will: "Never Remember History"
To see all History and Cookie settings, choose: Preferences > Privacy > History: Firefox will: Use custome settings for history. Uncheck "Always use permanent Private Browsing mode"
Hope that helps!

I'm using firefox 6.0.2 It's making problem with Bangla font ONLY on FACEBOOK others bangli website FORNT SIZE are OK. On the FACEBOOK it shows Bangla font in a very / Too small! I change font SIZE in firefox setting but i can't solve. Pls HELP me

I'm using firefox 6.0.2 It's making problem with Bangla font ONLY on FACEBOOK others bangli website FORNT SIZE are OK. On the FACEBOOK it shows Bangla font in a very / Too small! I change font SIZE in firefox setting but i can't solve. Pls HELP me ..

Reset the page zoom on pages that cause problems: View > Zoom > Reset (Ctrl+0 (zero); Cmd+0 on Mac)
*http://kb.mozillazine.org/Zoom_text_of_web_pages
You can use an extension to set a default font size and page zoom on web pages.
*Default FullZoom Level: https://addons.mozilla.org/firefox/addon/default-fullzoom-level/
*NoSquint: https://addons.mozilla.org/firefox/addon/nosquint/

When I click my home page icon the tab this is open goes to my home page BUT another new tab opens.

when I click my home page icon the tab that is open goes to my home page BUT another new tab opens. How do I stop the new tab from appearing?

It's easy to add extra tabs to your set of home pages. You can use the Options dialog to make sure there is only one. These articles point the way:
* [[Startup, home page and download settings]]
* [[How to set the home page]]
Because the space is short, you may want to select the whole home page URL (Ctrl+A) and paste it into a document or into a larger textbox like the one I'm typing in now. You're looking for a vertical bar (|) that is followed by a second URL.
If it's not part of your home page setting, the most likely cause for this change is a bad add-on that rode along with some free software.
I suggest starting here:
Open Windows Control Panel, Uninstall a Program. Click the "Installed on" column heading to group the infections, I mean, additions, by date. This can help in smoking out undisclosed bundle items that snuck in with some software you agreed to install. Take out as much trash as possible here.
Then, in Firefox, open the Add-ons page using either:
* Ctrl+Shift+a
* "3-bar" menu button (or Tools menu) > Add-ons
In the left column, click Extensions. Then, if in doubt, disable (or Remove, if possible).
Often a link will appear above at least one disabled extension to restart Firefox. You can complete your work on the tab and click one of the links as the last step.
Does that shut down the extra tab?

I am trying to use firefox as the web lauch for citrix ica but when I go to login into remote site - I get the message waiting to find website but it nver finds the website. Has anyone else had this problem?

I am trying to use firefox as the web lauch for citrix ica client but when I go to login into remote site - I get the message waiting to find website but it nver finds the website. Has anyone else had this problem?
When I installed firefox, it asked if I wanted to use safari settings and I said yes but I think this might be causing the problem. Safari is no longer compatible with citrix ica client. When I reinstalled firefox it automatically installs the safari info. Does anyone know how to re-install firfox without installing safari info?

Did anyone ever suggest you reset your PRAM?
http://docs.info.apple.com/article.html?artnum=2238
Also might want to try resetting the SMC, although I
doubt there's an issue there.
http://docs.info.apple.com/article.html?artnum=304123
I'm getting tired of people who supposedly know what
they're doing simply guessing that resinstalling the
OS might solve the issue. It's like trying to dissect
a frog with a sledge hammer, and wondering why you
didn't learn anything about anatomy in the process.
These sorts of things, although bizarre, should be
(and probably are) fixable without major surgery.
Thanks for the suggestion... but I think my first question would be why these parameters would need re-setting? This is a new machine... It has never been shut down hard. It is used at most 10 hours per week... mostly using Office 2004 for MAC. I need to figure this out as I will soon need it as a Cs2/CS3 - Aperture workhorse.
I too agree that it is best not to use a sledge when a scalpel is needed... but as a novice to the MAC world I may have been misled by Apple support. I seems to have fixed the symptoms ( some) but appears NOT to have addressed the cause... which is what I am after.
Would TechTool Pro detect a bad HD or RAM?
Thanks....

I am using Firefox 3.6.8. Oddly, my problem appeared a few hours PRIOR to Firefox automatically installing the latest updates (the week ending 7/23), not afterwards. The problem is this: the browser continues to display tabs, the reload/home/history/favor

I am using Firefox 3.6.8. Oddly, my problem appeared a few hours PRIOR to Firefox automatically installing the latest updates (the week ending 7/23), not afterwards. The problem is this: the browser continues to display tabs, the reload/home/history/favorites icons, URL field and Google search field while in full-screen mode, so it's not really full-screen anymore. How can I correct this?
== This happened ==
Every time Firefox opened
== Oddly, my problem appeared a few hours PRIOR to Firefox automatically installing the latest updates (the week ending 7/23), not afterwards.

Do you have that problem when running in the Firefox SafeMode?
[http://support.mozilla.com/en-US/kb/Safe+Mode]
''Don't select anything right now, just use "Continue in SafeMode."''
If not, see this:
[http://support.mozilla.com/en-US/kb/troubleshooting+extensions+and+themes]

Disappointed!! I've been using Firefox since the start. Had a few problems but nothing insurmountable until now!! I'm using Internet Explorer now as FF constantly crashes and won't open anything but my home page. Someone help.

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