Disappointed in CS6 and Adobe in general

Question

I am more and more disappointed in CS6 and Adobe in general.  I no longer have any respect for Adobe or their products.
I can't read the new title editing function in Premiere CS6 (it was fine in CS5). Somebody here said you can make it bigger: No you can't. You can make the box bigger like a picture frame around the edit, but the text is still unchanged and unreadable. Soundbooth was usable as a wave editor, Audition is not. Installed on an AMD machine, Premiere Pro CS6 imports Nikon video as audio and after more than a month of playing with it Adobe's India supper support still doesn't have a clue.
Dreamweaver CS5 Ste files won't fully import into CS3 or CS5 (it can't read the FTP user/pass), my install of Encore CS6 is missing all the menu templates and buttons so I go back to CS5, and I was totally disappointed that CS6 won't edit in 3D. The After Effects work around for 3D is a joke.
The Master Collection download install file is just a little too large to fit a backup on any DVD. How inconvenient! The first one kept asking for "Disk 2 - English/Japan". It would be nice if they got it right before releasing it to the public.
Finally frustrated with the idiocy of Adobe, I bought Grass Valley Edius 6.5. When I called GV for a minor issue I got an office in the USA on the second ring and a quick, correct answer. Everybody there speaks clear English. The Edius product simply works (it's been a broadcast news editoring standard for years) and I can also edit 3D.  I can actually see titles when I'm editing them. It imports any file I want correctly, including the Nikon files that Premiere CS6 can't. It has all the functions that Premiere does, including good stabilization, and a few that Premiere does not.
And Grass Valley Edius is a product from Japan!
Wake up Adobe, your ship is sinking fast into the Indian Sea and I'm sailing in the other direction.

Answer 1

I had another adventure today. Learning from this forum that the menus and buttons missing from Encore CS6 were in a "missing items" update, I downloaded and installed the update only to find there were still no backgrounds, no buttons and only a few "menus". So I contacted Adobe Chat Support. I was put in contact with Rahul.
I filled in form indicating that the missing files update did not contain very many missing files.
Rahul asked what the error message was.
I said there was no error, that Encore CS6 after installing the update still contained no backgrounds or buttons.
Rahul asked for the serial number. I provided it.
Then Rahul asked what the error message was.
Rahul is not paying attention.
3 cents per hour would be overpayed for Rahul.
Rahul is not unlike all the others I've encounter with Adobe's outsourced support. They don't pay attention. They simply don't understand plain English. They are robots.
Adobe is not saving anything by hiring people who act like robots and accomplish nothing. They are only alienating customers. (Double meaning on the word "alienating")
Two other "Rahuls" wasted hours doing the same things over and over by remote into my computer trying to figure out the AVI files that came up as audio only, and they solved nothing.