Disappointed with the BT experience after 10 days ...

The service experience of being a BT customer has been incredibly poor in the brief time I have attempted to be a BT Broadband customer after begin contacted and chased by a BT sales person relentlessly.   The complete lack of responsiveness to my questions and support has been bad from the day before I switched till now.   I want to go back to my old provided and have requested a MAC code, I expect this to be a bad adventure as well.
What a shame a company I work with as a purchasing manager at a major international level treats a individual customer so badly. 

Here is the response I get from following your advice.  I expect to get nothing from this email either.  
Yesterday I wasted another 50 minutes using the 0800 800 150 number and still don't have a account number or view to my so called bill.  
DISAPPOINTED CUSTOMER
Enquiry confirmation
Thank you for your enquiry. We will respond to your enquiry as soon as possible. Please make a note of your enquiry reference number and use it in further correspondence.
Your enquiry reference number: xxxxxx-xxxxxx

Similar Messages

  • I created one apple I'd when I started using the iPad.  After some days, I had to create a new apple I'd as there was some problem with the first one. Now at some places still my old apple I'd is appearing.  Pls adv how I change this to my new apple Id.

    I created one apple I'd when I started using the iPad.  After some days, I had to create a new apple id
    as there was some problem with the first one. Now at some places still my old apple Id is appearing.  Pls adv how I change this to my new apple Id.

    Anything you downloaded with the first Apple Id will forever be tied to it, and will always require it to update.
    The question here is, why did you think you needed to create a new Apple ID? What was the problem with the first one?
    To get rid of th old one, you'll need to delete everything you downloaded with it, and then sign out of the ID in several places around the iPad. 
    Go to Settings->iTunes & App Stores->Apple ID->Sign out.
    Repeat the process, for Facetime, Messages, Mail and any other App you need to sign out of.

  • I just want to share my experience or rather terrible experience with apple service.....I am soooo disappointed with the apple customer service at the local store in Tampa......every time they give u an appointment and make people wait for hours......ther

    I am soooo disappointed with the apple customer service at the local store in Tampa......every time they give u an appointment and make people wait for hours......there was some cosmetic problems with the screen of my Mac book pro....they replaced it but the computer would not turn on....and btw when I went to pick up my computer the representative handover my computer to another guy without checking his id who was there to pick up his phone.......then I had to take it back second time this time they messed up my iWork...I took it back but they couldn't retrieve my history of purchase of iWork...and then when I installed the iWork at home...none of the applications is working.... .I will have to take is back fourth time.....I loved apple products but may be not anymore.......

    Other than what Shotist007's remarks (which solves nothing) your experience is not common. First I would speak to the store manager to get things rectified for you. If that doesn't work out then I would contact AppleCare and speak to a customer service representative and complain via that venue.

  • Please, the battery of my mac air does not last more than two hours, it's been over 30 days I sent for technical assistance and nothing! I am very disappointed with the mac air, I had a very different expectation of apples products!!

    Please, the battery of my mac air does not last more than two hours, it's been over 30 days I sent for technical assistance and nothing! I am very disappointed with the mac air, I had a very different expectation of apples products!!!

    Maybe the problem is not your MB Air......
    Try these:
    Make sure bluetooth is turned off if you're not using it.
    Set your screen brightness to 4 bars.
    See what's loading in your login items.  Delete the ones you don't need.
    Open Activity Monitor - under All Processes see what's using most of your CPU's resources.
    Highlight the ones with the highest %CPU and hit quit process.
    Remember that when Apple says that your battery should last 7 hours, they tested it just browsing the web and not have anything open in the background and screen is set at 50% brightness.

  • After installing iOS6, my Maps are not working at all, anything i search it says "result not found" even after placing a pin and selecting "Direction to here" i get the same result not found. Very disappointed with the new iOS

    After installing iOS6, my Maps are not working at all, anything i search it says "result not found" even after placing a pin and selecting "Direction to here" i get the same result not found. Very disappointed with the new iOS.

    Have you run it in a debugger? That will show you exactly what is happening and why.

  • Blackberry Support - Unexpectable....disappointment with the support

    I have been using BB curve 8520 from past 30 months. Just now ,my Touch pad was not working. so i had submitted the phone to BB Service Centre. After 5 days,i am getting a mail my BB is '" Unrepairable ". If Blackberry itself can't repair the phone whats the matter of buying BlackberrySmartphones.. Highly Disappointed with the revert of Blackberry..

    Unless Apple announces, which they very rareley do, there is no way to know what their plans for the future are.
    You can leave feedback for them at:
    http://www.apple.com/feedback

  • Since loading Lion, I've experienced much more instability than Snow Leopard. In particular, Mail crashes with regularity, full-screen apps seem to run slower and show the beach ball more often for longer, etc.  I'm disappointed with the performance. Any

    Since loading Lion, I've experienced much more instability than Snow Leopard. In particular, Mail crashes with regularity, full-screen apps seem to run slower and show the beach ball more often for longer, etc. I love the features, but I'm disappointed with the performance. Any help coming from Apple?  I've been sending them so many reports after crashes, that their file must be full!

    Summoning max. courage, I did what you advised. Here is the result. What does this tell you? My Lion 7.2 (mid 2011 iMac) has several annoying glitches (which I have so far tolerated through gritted teeth) but none that have actually stopped me working.
    BTW, I see several items involving CleanMyMac which I did not know I had. It is generally villified as a trouble-maker. Spotlight can't find an app. or a utility of that name. How can I get rid of what's there please? Just delete?
    Last login: Thu Nov  3 20:55:11 on console
    Steve-Kirkbys-iMac:~ stevekirkby$ kextstat -kl | awk ' !/apple/ { print $6 $7 } '
    com.AmbrosiaSW.AudioSupport(4.0)
    Steve-Kirkbys-iMac:~ stevekirkby$ sudo launchctl list | sed 1d | awk ' !/0x|apple|com\.vix|edu\.|org\./ { print $3 } '
    Password:
    com.openssh.sshd
    com.stclairsoft.DefaultFolderXAgent
    com.microsoft.office.licensing.helper
    com.bombich.ccc.scheduledtask.067493DB-2728-4DF3-87D8-092EF69086E8
    com.bombich.ccc
    com.adobe.SwitchBoard
    Steve-Kirkbys-iMac:~ stevekirkby$ launchctl list | sed 1d | awk ' !/0x|apple|edu\.|org\./ { print $3 } '
    com.sony.PMBPortable.AutoRun
    uk.co.markallan.clamxav.freshclam
    com.veoh.webplayer.startup
    com.macpaw.CleanMyMac.volumeWatcher
    com.macpaw.CleanMyMac.trashSizeWatcher
    com.adobe.ARM.202f4087f2bbde52e3ac2df389f53a4f123223c9cc56a8fd83a6f7ae
    com.adobe.AAM.Scheduler-1.0
    Steve-Kirkbys-iMac:~ stevekirkby$ ls -1A {,/}Library/{Ad,Compon,Ex,Fram,In,La,Mail/Bu,P*P,Priv,Qu,Scripti,Sta}* 2> /dev/null
    /Library/Components:
    /Library/Extensions:
    /Library/Frameworks:
    AEProfiling.framework
    AERegistration.framework
    ApplicationEnhancer.framework
    AudioMixEngine.framework
    FxPlug.framework
    NyxAudioAnalysis.framework
    PluginManager.framework
    ProFX.framework
    ProMetadataSupport.framework
    TSLicense.framework
    iLifeFaceRecognition.framework
    iLifeKit.framework
    iLifePageLayout.framework
    iLifeSQLAccess.framework
    iLifeSlideshow.framework
    /Library/Input Methods:
    /Library/Internet Plug-Ins:
    AdobePDFViewer.plugin
    EPPEX Plugin.plugin
    Flash Player.plugin
    Flip4Mac WMV Plugin.plugin
    JavaAppletPlugin.plugin
    Quartz Composer.webplugin
    QuickTime Plugin.plugin
    SharePointBrowserPlugin.plugin
    SharePointWebKitPlugin.webplugin
    Silverlight.plugin
    flashplayer.xpt
    iPhotoPhotocast.plugin
    nsIQTScriptablePlugin.xpt
    /Library/LaunchAgents:
    com.adobe.AAM.Updater-1.0.plist
    com.sony.PMBPortable.AutoRun.plist
    /Library/LaunchDaemons:
    com.adobe.SwitchBoard.plist
    com.apple.remotepairtool.plist
    com.bombich.ccc.plist
    com.bombich.ccc.scheduledtask.067493DB-2728-4DF3-87D8-092EF69086E8.plist
    com.microsoft.office.licensing.helper.plist
    com.stclairsoft.DefaultFolderXAgent.plist
    /Library/PreferencePanes:
    .DS_Store
    Application Enhancer.prefPane
    Default Folder X.prefPane
    DejaVu.prefPane
    Flash Player.prefPane
    Flip4Mac WMV.prefPane
    /Library/PrivilegedHelperTools:
    com.bombich.ccc
    com.microsoft.office.licensing.helper
    com.stclairsoft.DefaultFolderXAgent
    /Library/QuickLook:
    iWork.qlgenerator
    /Library/QuickTime:
    AppleIntermediateCodec.component
    AppleMPEG2Codec.component
    DesktopVideoOut.component
    DivX 6 Decoder.component
    FCP Uncompressed 422.component
    Flip4Mac WMV Advanced.component
    Flip4Mac WMV Export.component
    Flip4Mac WMV Import.component
    LiveType.component
    /Library/ScriptingAdditions:
    .DS_Store
    Adobe Unit Types.osax
    Default Folder X Addition.osax
    /Library/StartupItems:
    Library/Address Book Plug-Ins:
    Library/Frameworks:
    EWSMac.framework
    Library/Input Methods:
    .localized
    Library/Internet Plug-Ins:
    Library/LaunchAgents:
    com.adobe.AAM.Updater-1.0.plist
    com.adobe.ARM.202f4087f2bbde52e3ac2df389f53a4f123223c9cc56a8fd83a6f7ae.plist
    com.macpaw.CleanMyMac.trashSizeWatcher.plist
    com.macpaw.CleanMyMac.volumeWatcher.plist
    com.veoh.webplayer.startup.plist
    uk.co.markallan.clamxav.freshclam.plist
    Library/PreferencePanes:
    .DS_Store
    Perian.prefPane
    WindowShade X.prefPane
    Library/QuickTime:
    AC3MovieImport.component
    Perian.component
    Library/ScriptingAdditions:
    Steve-Kirkbys-iMac:~ stevekirkby$

  • Numbers does not open with the main user after installing mountain lion. It works flawlessly when I use the second account on my mac. What got corrupted in the admin-account, something in the user-library? How can I fix it? I´m kinda desperate...

    Numbers does not open with the main user after installing mountain lion. It works flawlessly when I use the second account on my mac. What got corrupted in the admin-account, something in the user-library? How can I fix it? I´m kinda desperate... (the same happens with the other iWork-Apps!)
    Looking forward to hearing from somebody with a littlemore expertise than me, Chris

    you can remove preferences files by navigating to the Preferences folder for your user as follows:
    0) Quit ALL iWork apps (Keynote, Pages and Numbers)
    1) from the Finder select the menu item "Go > Go To Folder…".  This will bring up a dialog:
    2) enter the path "~/Library/Preferences" (no double quotes)
    3) find the files:
    com.apple.iWork.Keynote.plist
    com.apple.iWork.Numbers.plist
    com.apple.iWork.Pages.plist
    and move these to the trash.  I would NOT empty until later.
    4) restart Numbers

  • I opened iPhoto today and found I had NO PHOTOS in the library.  After a day of reading, I seem to have found them.  However, panic does not begin to describe my emotions.  They continued to come up on the screen saver, so I knew they were in the computer

    I opened iPhoto today and found I had NO PHOTOS in the library.  After a day of reading, I seem to have found them.  However, panic does not begin to describe my emotions.  They continued to come up on the screen saver, so I knew they were in the computer somewhere.  What I don't understand is what happened??  I am now busy backing them up into my external hard drive, again, but just now including the ones from about August 2011 to now.  I don't back up often enough, but thank gosh I haven't lost them all.  My question is this:  What is the best way to get them back into iPhoto?  I have an old version of iPhoto and I was prompted to update to '08, which I thought I had and BOOM - all the photos were gone when I said "no".  I have lost all my albums and wonder what it will look like if I put them back in?  They were found in the iPhoto Data folder.  I looked it up in iPhoto Help.

    They were found in the iPhoto Data folder.
    These are not your Photos. They are just the thumbnails that show in the iPhoto Window. They are tiny and not useful for anything. Look for your photos in the Originals Folder.
    Hold down the option (or alt) key key and launch iPhoto. From the resulting menu select 'Choose Library'. Are any Libraries listed?

  • My Iphone4 Home button sometimes work nicely and sometimes it stop working. India Apple care says they cant give me even paid support because i bought phone from Australia. i don't know what to do. i m disappointed with the product and service support

    My Iphone4 Home button sometimes work nicely and sometimes it stop working. India Apple care says they cant give me even paid support because i bought phone from Australia. i don't know what to do. i m disappointed with the product and service support

    When you buy an iPhone in the U.S. it's locked to that country with the carrier you bought it for.
    If you bought the device unlocked in the U.S. it's unlocked, you can use it on any carrier. Even one's outside the country.
    If you want to do a repair on a device you bought in the U.S. and your using it in another country, you must send it back to the U.S. Why? That's where you bought it from.
    AppleCare Protection Plans and AppleCare Limited Warranties are registered to your hardware.
    Your hardware is your iPhone.
    Wherever hardware that was bought then that's the country it was designed to be used in and that's where it was manufactured.
    Apple is very localized - if you call U.S. tech support, you'll speak to somone in your country.
    So, what does all this mean?
    In order to do a repair, you need to send it back to the country you got it from.
    And we're all customers like you. We understand that you're upset, but Apple isn't gonna bend the rules to one individual.
    Policy is policy. Get over it.

  • Need to know of a method / process that can be used to send the same msg to all those appearing in my email listings with the same extension after the "@" sign in their address(es) on my macbook [e.g., with "@gov.ca"; Snow Leopard].

    Need to know of a method / process that can be used to send the same msg to all those appearing in my email listings with the same extension after the "@" sign in their address(es) on my macbook [Snow Leopard].

    If you simply want to send the exact same message to everyone in your address book with emails ending in "@whatever.com", you can do the following:
    Create an email with subject, message and attachments but no addresses
    Open Address Book, All Contacts
    Search in Address Book for @whatever.com
    Select the results and drag them into the To: or Bcc: field of the email. If Bcc: then put your email address in the To: field.
    Send the email
    This will not personalize the emails (such as with "Dear firstname:" at the top of the message) but it will let you send an idential message to everyone who meets your criteria.

  • My ipod toch 2g 3.1.3 is stuck on apple logo withe the shutdown ring after that i restore to the original settings and its not tern on plese if somone can halp my plzzzzzz

    my ipod toch 2g 3.1.3 is stuck on apple logo withe the shutdown ring after that i restore to the original settings and its not tern on plese if somone can halp my plzzzzzz

    Did you already try to connect in recovery mode iPhone and iPod touch: Unable to restore or DFU mode Apple - Support - Discussions - DFU/Recovery mode

  • Can SAP/CCMS automatically clear the RZ20 alerts after 30 days?

    Can SAP/CCMS automatically clear the RZ20 alerts after 30 days?
    And if so, how?

    Hi William,
    You can reorganize the completed alerts using the analysis method for AlertsInDB. The method deletes older alerts that match your specifications and reduced the space occupied in the database. To do this, proceed as follows:
       1. Choose CCMS ® Control/Monitoring ® Alert Monitor, or call transaction RZ20.
       2. Expand the SAP CCMS Technical Expert Monitors monitor set, place the cursor on the CCMS Selfmonitoring monitor, and choose Start Monitor.
       3. Expand the alert monitoring tree. You will find the monitoring object for which you are looking under CCMS_Selfmonitoring ® Runtime ® AlertsInDB. Select the object and choose Start Analysis Method.
       4. Specify the date and time from which completed alerts are to be deleted.
    Regards,
    suraj

  • Hallo, i have a problem with the intallation about after effects. I have a mac 10.6.8 and they told me I can't installete it because i don't have a system with 64 bit. how can i do? someone told me i can .. but i don't know how. thank you

    hallo, i have a problem with the intallation about after effects. I have a mac 10.6.8 and they told me I can't installete it because i don't have a system with 64 bit. how can i do? someone told me i can .. but i don't know how. thank you

    You cannot.  If someone else told you there is a way then they will need to show you.  After Effects requires a 64-bit system and the latest release requires Mac OS X v10.8 or v10.9 minimum

  • Hello! Help me please, I have a problem with the program occurred after the upgrade to version 3. 6. 16, namely by pressing the button 'Open a new tab' nothing happens. ?

    Hello! Help me please, I have a problem with the program occurred after the upgrade to version 3. 6. 16, namely by pressing the button 'Open a new tab' nothing happens. ?

    This issue can be caused by the Ask<i></i>.com toolbar (Tools > Add-ons > Extensions)
    See:
    * [[Troubleshooting extensions and themes]]

Maybe you are looking for

  • User Settings not working in Calendar Express after Upgrade from 6.2 to 6.3

    After Installing Patch 121657-19 the Calendar Express view seems to mix up the default preferences with the user selected preferences. For example let's say the user selects the green color scheme in the options panel, at the next login to Calendar E

  • Switch learning mac addresses

    In a video that I watched a few days ago someone explained a basic process of booting up a switch and how a switch learns mac addresses. He said something that I would like to discuss. I know... it is not important but want to clarify :) PC1---SW1---

  • Registering my new Macbook Pro through Apple?

    How could I go about registering my new Macbook Pro through Apple. Is there any special way to do so because the first day I turned it on I remember typing in some sort of information but was not sure if it was to register it, thanks so much; cheers

  • Enroll OS X client to OS X Server 3.0.2 fails with error -67693

    Hi, trying to enroll my OS X client system (10.9.1) to my OS X Server system (10.9.1/3.0.2) fails with error -67693. This happens both when trying to enroll via "server/mydevices" and via an enrollment profile created with profile manager. Console di

  • IPhoto 5.0.4 Freezes/Loses Entered Names when Editing Pix

    This bug has been annoying the heck out of me lately. After I take a bunch of pictures (100-300), I begin the arduous task of organizing, fine-tuning, naming and cropping them in iPhoto. Many times in the past month, iPhoto locks up and loses all the