Disaster: All Contacts AND all previous back ups wiped by iTunes/iPhone2.2!
I had a serious disaster today... I don't use mail.app.. I use thunderbird and my address book/contact on the mac... I never use that Either. meanwhile my iPhone had become a respository for lots of important contact info... I really didn't care that it was not in sync with my mac.. I don't need it to be...
but I was having trouble with iCal sync and someone suggested using MobileMe... in the set up I (stupidly) went thru too fast and the MobileMe set up wiped not only my iPhone Calendars, but all my contacts as well. Aiyo! (Tamil for lamentations of despair). OK then on further reflection I thought I don't nee the overhead and Gorilla Dust in my life that MobileMe sync will bring I use it for Omnifocus and it works out of the box, but Apple's implementation of this sync stuff seems really, really wonky and I need to reduce wonky in my life so I disabled MobileMe in iTune and delete that account on my iPhone.
OK so I then looked on an apple support forum for what to do... happily under my iTunes/Preferences/Devices/ I found a back up of my iPhone from Nov 18.. OK. I'm good.. or so I think... because 95% of my contacts would be in that back up... OK so then I go to Apple support which recommended
a) upgrade to latest version 2.2
b) restore to factory defaults
c) then go to "Restore from Back Up"
OK I did that, thinking... "Ok now, I can just choose my November 18 back up and I get all my contacts back..."
But, now in Preferences.. my November 18 back up is gone! the only back up is from today... ouch... why did apple wipe my Nov 18 back up! Hey No fair!
I think totally cooked at this point is there any way to get that Nov 18 back up, back and extract the contacts from it?
I guess in the future I should just do a down stream (iPhone to Mac) sync of fmy contacts, even though I don't use the Apple address book.. at least I have a safely new on my mac. or by one of those iPhone apps that handles all this with more finesse...
Any ideas on digging out the now invisble nov 18 back up and extract contacts from it? I do programming and if I can parse that file and just extract the data I'll be good to go...(import into address book and synce with my iPhone and back in business.)
This a really, really nasty one, as all kinds of important phone numbers and email are now completely lost. it's going to take me hours and days to recover them slowly, one by one as needed.
Ingo... thank you! Yes, TM is running on my Mac and yes I found my ~/Library/Application Support/Mobile Sync/Backup/123ljasdf=0b9u from Nov18 and restore that, overwriting the existing "Backup" folder and rebooted iTunes, and then in Devices, Restore from back ups it showed the last one as dated Nov 18... I restore and bingo! All my contacts are back... Whew!
Thank you!
Similar Messages
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All contacts and all text messages were gone. How can i retrieve the lost contents? Pls help me.
Hi! I was browsing my facebook account when my iphone 3G restarted on its own. The apple icon appeared and when the "restarting" process was over, I lost all my installed apps, the contents of my phonebook were gone, all text meassages saved were also gone. It was as if I had a new phone again. I am really lost now and I don't know if there is a way of retrieving my contacts and my messages. Please help me if you have encountered this same problem before. This is the first time I had a problem with my phone and now everything is gone without a warning.
Please help me. Thanks!I upgraded to OS5 yesterday and all my contacts including names, email addresses, and phone numbers have been deleted. When I tried to revert to a previous back up, the only one was the one that was done right before I downloaded the new OS. All other previous backups were gone. In addition, I bought 40.00 worth of extra storage space to back up to iCloud and had to start it over several times before it finally worked...25 hours later!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! I am MAD that the new OS download procedure deleted EVERYTHING in my contacts. The only thing that remains are my favorited phone numbers but none of them are labeled so I have no idea who anyone is except I sort of know where some people were on the list. This is HORRIBLE and so far I've seen hundreds of these exact kinds of posts all over the Net, not just here on the Apple website. I've done everything I could on my own and tried several things that have been suggested by other Apple users here in the forum. Nothing has worked and evidently nothing was saved to my iCloud storage, either. Now I'm having to pay for a 1pm phone call with tech support that I'm sure will cost me a freaking fortune to tell me that I'm screwed-and that'll be 75.00, please.
yeah, Genius. Nice job Apple. -
Long story short....I restored my computer to an earlier point using time machine and now all of the previous back-ups are gone. My question has to do with itunes...is it possible to restore my itunes library to the most recent backup because the restore that I did was in march and the latest backup was in may....the reason being is that there were app that i had downloaded that are in my most recent back-up, that were not in the backup I restored to. Is it possible to just restore one application ie)itunes?
See this post.
tt2 -
NEW COMPLETE BACK UP THAT DELETED ALL PREVIOUS BACK UPS
I have a 1TB Time Capsule that I bought in October 2008. I have been using it with Time Machine for back ups. Earlier this week Time Machine gave me a message that it wanted to do a new complete back up that would delete my previous back ups. I thought this was weird, but it said it would improve reliability. It would not do any back ups until I agreed. I didn't want to start it at that time because I wanted to update to Mountain Lion before getting rid of any back ups. Too late! I have updated to Mountain Lion and gotten all the updates released this week, meanwhile the back up started and delete nearly 4 years worth of back ups! Has this happened to anyone else?
I'm having the same issue, but my TC is only 4 months old. I'm glad I have a separate external hard drive that will do backups, but it was supposed to alternate between the TC and external drive.
Everything was working fine until upgrading to ML....
This is a screenshot that I just took and the Data (TC) drive has been sitting like this since last night when it wanted to do a brand new backup and delete all previous ones. Left the computer on all night because it said that the backup would take approximately 17 hours. Geez...
Message was edited by: calston5 -
2 iphone 4, 1 computer. i upgraded to ios 5 and just updated my wifes phone as well. her phone got wiped of all apps and all my contacts were put on her phone. we had been using the same apple id but different user acct on our laptop. How do i get her phone back to normal??
Have your wife log in to her user account on the laptop. Launch iTunes, then connect her phone to the computer with the USB cable. Sync. That should put back all apps and media. Since you already upgraded her to iOS 5 she'll have to manually enter all her settings and preferences, and organize her home screens.
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How can I turn off imessage for just one of my contacts? Me and my husband just upgraded (both had iphone 4), I got the iphone 5s and he got he note 3. All my text to him automatically send as a imessage. Ive tried to delete his contact and then went back in and reentered it but that doesnt work.
Have your husband text the word "stop" to 48369. This should take his number out of the iMessage system.
Go into your settings under messaging and make sure the box to send as an SMS if iMessage is unavailable is checked.
Hopefully this will get your messages sending/receiving to each other. -
When unlocked iphone 4 i lost all contacts and pictures how to get it back
when unlocked iphone 4 i lost all contacts and pictures how to get it back?
Please define "unlocked iphone 4". It is not clear what, exactly, you did or how it would have affected anything.
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I had to get a new i phone and I backed up all contacts and photos to i cloud and now I can't get them back onto my new iphone. Any advice?
EVerything you need to know is here http://support.apple.com/kb/HT4859
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I downloaded 6 software to my phone and is fine, when I did my wifes it deleted all of her contacts and she isnt backed up to outlook, Please Help. I used the same account login/password for the icloud part....
Why would you use the same iCloud login? Do you and your wife share that account for syncing contacts?
Was she actually syncing contacts to any supported app on the computer or a cloud service prior to the update as the iPhone is designed to be used?
Did you not backup the iPhone prior to the update? If this had been done, it should be a simple matter or restoring from that backup to put everything back. -
Error message when attempting to back up iPod to iTunes, no number given. No previous back ups as a new user, current iTunes software and iPod iOS.
The issue you are experiencing is with installing the latest iTunes update. I recommend following the steps below:
Resolution
Follow these steps to resolve the issue:
Check for .dll files
Go to C:\Program Files (x86)\iTunes and C:\Program Files\iTunes and look for .dll files.
If you find QTMovie.DLL, or any other .dll files, move them to the desktop.
Reboot your computer.
Note: Depending on your operating system, you may only have one of the listed paths.
Uninstall and reinstall iTunes
Uninstall iTunes and all of its related components.
Reboot your computer. If you can't uninstall a piece of Apple software, try using the Microsoft Program Install and Uninstall Utility.
Re-download and reinstall iTunes 11.1.4.
I understand that you have already uninstalled iTunes, but when you get to this step, it is important to uninstall iTunes and the related components in the order listed in the link for that step. -
i have update and restore my wife iphone to 7.0.4 and i lost all the data what to do now? all contacts and kids photos goooone , we have the same apple ID and when i tried to restore from i cloude , i restored my contacts not her???!!!!!
Looks like you restored your backup file to her phone. If you didn't back up your wife's phone first, then the data is gone, sorry.
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My brother synced an old device to my iphone 5 from itunes and it overwrited all my contacts and photos with everything
from the old itunes device. HELP.. how can I get back all my photos, contacts and apps? Would itunes have saved this
somehow when the device synced?
I'm devastated - we just moved from Boston to Cali and loosing all my info. tonight has crushed me! Any help is so
greatly appreciatedIf you've been using your phone as recommended in the User Guide, you've synched your contacts with a cloud service like Google, MobileMe or iCloud, or with a program on your computer like Address Book or Outlook.
Your contacts should still be safe in those programs and ready for resynching.
If, on the other hand, you've relied only on the iPhone to maintain your contacts, then you have just learned a valuable lesson, and this is why is is NOT recommended by Apple.
Likewise, it's recommended that photos get uploaded from your phone to your computer for safe keeping. Did you do this? -
i have just synced my iphone to my computer and all of my contacts went onto the computer and off my phone !! i have a mac .when i sync contacts i click on all contacts and only seven are going onto the phone !! can someone please give me an awnser
When you connect the iPhone to sync with the new computer, a number of things will happen. If the new computer/iTunes does not contain any music, then yes, you will receive a prompt saying this iPhone is synced to another library, and if you continue, you will lose your music. However, you risk losing a number of other things, such as apps, contacts and calendar data. When you ask about photos, any photos that you have on the iPhone that were synced from the previous computer would also be lost. You need to save the photo folder from the old laptop and transfer that to the new desktop. You also need to sync the contacts and calendar to the same supported application that you were using in the past, such as Outlook, unless you are using an outside web-based sync, such as Google. Also, when you first connect the iPhone, it will make a backup, or at least make sure that it does before you attempt to sync, or you will not have a backup of some of the other things, such as mail settings, SMS, and the contents of the Camera Roll. I would import the photos from the camera roll to the new computer before trying to do anything else in iTunes.
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What's the difference between "My Contacts" and "All Contacts"?
What's the difference between "My Contacts" and "All Contacts"?
I have no other account other then my iCloud account (from what I can tell), but "My Contacts" has a significantly smaller number of contacts then "All Contacts".
What's the difference?Thanks for posting the screenshots, that's helpful. I didn't realize that you were looking at your groups.
"All Contacts" include (as the name implies) all of your contacts. Below that are any contact groups that you may have defined. These would normally be such things as "Work", "Personal", "Doctors", etc.; any groups that you find useful to define. These contain subsets of the "All Contacts" group.
At some point, perhaps inadvertently, you must have created a group called "My Contacts", or imported it to iCloud from your computer. At the time this may have contained all of your contacts and would have had the same number of contacts as the "All Contacts" group. Then over time you probably added 433 additional contacts that were never part of the original "My Contacts" group, resulting in an "All Contacts" group that contained 1465 contacts.
If you don't have any use for the "My Contacts" group, you can delete it by clicking on it on the left sidebar, click the gear icon on the lower left and choose Delete. If you're concerned about doing this, you can make a backup of this group first by selecting it on the left sidebar, clicking on a single contact within the group, pressing Control-A to select them all (they should all be highlighted), then clicking the gear icon and choosing Export vCard. This will create a .vcf file that can later be imported back to iCloud if you ever need to (by clicking the gear icon again and choosing Import vCard). -
Daughter lost all contacts and pictures. She is crushed...Any chance for recovery?
MeAndCoke,
So sorry to hear she has lost all her contacts like that. Sounds like you are saying the device completed a factory reset on it's own. Is that right? I'm afraid unless the contacts and media were backed up somewhere prior to this happening they would be gone. Let's prevent that from occurring in the future and protect your contacts and media! You can set up backup Assistant Plus Contacts to back up your contacts: http://vz.to/1s5IAzj . Use our cloud service to back up your media: http://vz.to/1s5IDv5 .
BrianP_VZW
Follow Us on Twitter @VZWSupport
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