Disc burner drive not found

When I try to burn a movie directly to a disc from iMovie, I get a message that says "No Disc Burning Drive Found. ... Please check your connections and try again." How do I do that? What might have caused the "disconnection"? I was able to burn discs before.

thanks, but rebooting/restarting, even zapping PRAM didn't help here. (+repairing permissions etc as mentioned above)
Still stuck

Similar Messages

TS1436 it says "disc burner software not found" what is that mean

I try to burn a cd off itunes for windows and I get "Disc Burner Software Not Found".. does anyone know why or how

Hi Jetx273,
If you are getting an error message of "Disc Burner or Software Not Found" when trying to burn a CD in iTunes, you may want to take a look at the following article:
iTunes for Windows: Optical drive is no longer recognized, or "Disc burner or software not found" alert after install
http://support.apple.com/kb/TS2308
Regards,
- Brenden

MacBook Pro iTunes says "disc burner/software not found"?

MacBook Pro iTunes says "disc burner/software not found". What does this mean?

Hi Jetx273,
If you are getting an error message of "Disc Burner or Software Not Found" when trying to burn a CD in iTunes, you may want to take a look at the following article:
iTunes for Windows: Optical drive is no longer recognized, or "Disc burner or software not found" alert after install
http://support.apple.com/kb/TS2308
Regards,
- Brenden

Disc burner software not found (iTunes 10.1.2)

I am using iTunes 10 and have just started having problems in burning CDs within iTunes. I am trying to burn some podcasts on the CD (in audio CD format) and every time I try, I get an arror message that the disc burning software is not found.
Can anyone help in rectifying this?
On a different note, does anyone know how to mark a podcast as 'listened to' without listening to it via iTunes? When I burn a podcast to disc, it's not marked as listened to on iTunes and then after about 4 or 5 downloads, it suspends downloads as it thinks I'm not listening to them.
Thanks

This is interesting -- I have tried to burn the disc again and now iTunes is working fine.
I'd say that perhaps I just overworked the drive, but that seems like too easy a solution. I've been noticing some oddities with my video drive lately, so maybe it is related.
Either way, thank you for your help so far -- I hope it doesn't relapse!

Disc burning software not found?

Trying to burn a cd, and it says that the disc burning software isn't found, but I recently burned a CD. How do I fix it?

I've been struggling through this problem with little help from Dell and NONE from Apple. I receive the same error message. I've updated drivers, bios, uninstalled/reinstalled iTunes, even bought an external usb cd/dvd drive. No success! Apple is pretty lame when it comes to fixing problems. I don't know why people are drinking the Apple cool-aid. Their software and support are no better or worse than in the Windows environment. Maybe worse. At least you hear back from other hw/sw companies.
I don't know what the fix is or when it will be fixed but iTunes 8 is crap.

When I try to burn a disc on iTunes it says "disc burner software not found." What do I do?

I have already tried reinstalling iTunes and nothing changed. Then I went to "Help", then "Run Diagnostics", and then ran a check for the CD/DVD drives. My diagnosis is:
Microsoft Windows 7 x64 Business Edition Service Pack 1 (Build 7601)
Hewlett-Packard HP ProBook 6560b
iTunes 11.2.0.115
QuickTime not available
FairPlay 2.6.12
Apple Application Support 3.0.3
iPod Updater Library 11.1f5
CD Driver 2.2.3.0
CD Driver DLL 2.1.3.1
Apple Mobile Device 7.1.1.3
Apple Mobile Device Driver 1.64.0.0
Bonjour 3.0.0.10 (333.10)
Gracenote SDK 1.9.6.502
Gracenote MusicID 1.9.6.115
Gracenote Submit 1.9.6.143
Gracenote DSP 1.9.6.45
iTunes Serial Number 002EB4280D2F5420
Current user is not an administrator.
The current local date and time is 2014-05-26 18:53:02.
iTunes is not running in safe mode.
WebKit accelerated compositing is enabled.
HDCP is supported.
Core Media is supported.
Video Display Information
Intel Corporation, Intel(R) HD Graphics 3000
**** External Plug-ins Information ****
No external plug-ins installed.
iPodService 11.2.0.115 (x64) is currently running.
iTunesHelper 11.2.0.115 is currently running.
Apple Mobile Device service 3.3.0.0 is currently running.
**** CD/DVD Drive Tests ****
No drivers in LowerFilters.
UpperFilters: GEARAspiWDM (2.2.3.0),
Failed while scanning for CD / DVD drives, error 2355.
Virtual drives can sometimes interfere with reading and writing CDs in iTunes. If this is a virtual drive and you are having problems with other drives, try uninstalling the virtual CD application.
G: Unsupported CD or DVD drive.
Virtual drives can sometimes interfere with reading and writing CDs in iTunes. If this is a virtual drive and you are having problems with other drives, try uninstalling the virtual CD application.
The last failed audio CD burn had error code 4251(0x0000109b). It happened on drive G: hp CDDVDW SN-208BB on CDR media at speed 16X.

Microsoft Windows Vista Home Premium Edition Service Pack 2 (Build 6002)
Dell Inc. Inspiron 1525
iTunes 10.7.0.21
QuickTime 7.7.2
FairPlay 2.2.19
Apple Application Support 2.2.2
iPod Updater Library 10.0d2
CD Driver 2.2.3.0
CD Driver DLL 2.1.3.1
Apple Mobile Device 6.0.0.59
Apple Mobile Device Driver 1.62.0.0
Bonjour 3.0.0.10 (333.10)
Gracenote SDK 1.9.6.502
Gracenote MusicID 1.9.6.115
Gracenote Submit 1.9.6.143
Gracenote DSP 1.9.6.45
iTunes Serial Number 0012AA4403BC75D8
Current user is not an administrator.
The current local date and time is 2012-10-04 15:19:33.
iTunes is not running in safe mode.
WebKit accelerated compositing is enabled.
HDCP is not supported.
Core Media is supported.
Video Display Information
Intel Corporation, Mobile Intel(R) 965 Express Chipset Family
Intel Corporation, Mobile Intel(R) 965 Express Chipset Family
**** External Plug-ins Information ****
No external plug-ins installed.
iPodService 10.7.0.21 is currently running.
iTunesHelper 10.7.0.21 is currently running.
Apple Mobile Device service 3.3.0.0 is currently running.

Disc Burner/Software Not found Error

I got this while trying to burn a cd in latest ITunes, never had issue before update of Itunes. Here is cd/dvd diag info:
Microsoft Windows XP Professional Service Pack 3 (Build 2600)
Acer Aspire M5100
iTunes 8.0.2.20
QuickTime 7.5.5
FairPlay 1.1.11
CD Driver 2.1.0.0
CD Driver DLL Not Available
Apple Mobile Device 2.1.2.7
Bonjour 1.0.5.11 (118.5)
iTunes Serial Number 0DC2AD5DC9C7670C
Current user is an administrator.
The current local date and time is 2009-05-18 19:35:04.
iTunes is not running in safe mode.
Video Display Information
ATI Radeon X1200 Series
** External Plug-ins Information **
No external plug-ins installed.
** CD/DVD Drive Tests **
LowerFilters: AFS2K (3.1.21.0),
UpperFilters: GEARAspiWDM (2.1.0.0),
Failed while scanning for CD / DVD drives, error 2380.
Error while opening iTunes CD driver. This could be caused by a corrupted iTunes file or a conflict with other older CD burning applications, either currently installed or previously installed and uninstalled incorrectly.
Error Correction is turned on for importing audio CDs.
***???????????

TOP

'Disc burner software not found'?!!

need some help here.

Hello~
How long did it take before this problem seemed to fix itself? I have the same problem and nothing I've tried is working to correct it. I've restarted my system several times and its still not solving the problem. Its frustrating b/c it worked prior to 2 days ago! HELP!

IMovieHD, "No disc burning drive found" and "The movie could not be sent.."

First post in these subject forums. I am posting the same problem in iDVD and iMovieHD which were from iLife'05, but I won't post there.
I loaded iLife'05 and also managed to get iDVD5 loaded although the packaging indicated that I needed to have a 733mhz G4 or faster processor and I have a Prismo Powerbook, 500 mhz and it was successful or maybe not.
Then I opened iDVD, I got this Error message..."The application iDVD could not be opened because the required hardware could not be found"...which makes sense as I have an external Lacie (CD-R,-RW, DVD-R,-RAM,-RW,R,+RW,R DL) burner that I bought about a year ago that my wife also uses on her G4 tower.......... and I did not have it connected. So I connected it and when I opened iDVD again and it still reads: "The application iDVD could not be opened because the required hardware could not be found." Shut down and reboot, no difference.
This probably does not have any bearing on the issue but in the System Profiler for "Disk Burning" there is a parameter "Burn Support" which is "Yes (Unsupported)", should this be "Yes (supported)"?
Question #1: Does iDVD5 only work with an Apple "superdrive" or does it work with other third party "DVD burners" ?
So I used iMovieHD from iLife'05 to create a project of an old family vacation (from an old 8mm Sony Handycam) and wanted to create a DVD, for archive reasons and to view on TV with a DVD player, but I could not do anything because of different errors now in iMovieHD.
File > Share...(a window opens and I choose iDVD and then click the "share" button) and this error comes up:
The movie could not be sent to iDVD, because of an unknown error.
"Please make sure that iDVD is properly installed, that your project disk has write permission, and that you have enough disk space. (Error 0)"
Next I tried: File > Burn Project to Disc......and this error comes up.
No Disc Burning Drive Found
"If you have an apple-supported disc burner, please check your connections and try again."
The project file is 5.89GB and I have 57.97GB free on the hard drive so I don't think that space on the hard drive is an issue.
Question #2: Is the issue of not being able to create a DVD from iMovieHD related to the iDVD issue although the error messages in iMovieHD and iDVD are different?
Question #3: How are Video DVD's from the Hollywood Studios able to make DVD's longer than 2 hours?
Thanks all for your help in advance. John

One more addition to this post, I opened DVD Player and got this error "There was an initialization error. A valid DVD drive could not be found (-70012)
Maybe this will help give someone a clue.

Has anyone else experienced problems with the disc burner/driver software not being found?

I am trying to burn music onto a disc and it is telling me that the disc burner/driver software has not been found. Has anyone else experienced this with their MacBook Pro?

SuperDrives wear out - it seems that yours might be on the verge of a mechanical failure. I'd just replace it, buying a new drive from Other World Computing and installing it yourself (because Apple would charge a small fortune).
Clinton

IMac 24" .a valid DVD drive not found - 70012

I try to insert a DVD to play on my imc , but the disc eject out after the drive search for no disc . I click on DVD player, message as a valid DVD drive not found-70012

Sounds like a problem with the Optical Drive, I find them far too short lived in OSX anyway!???
At the Apple Icon at top left>About this Mac, then click on More Info, then click on Hardware>Disk Burning & report what it says, like ...
TSSTcorp CDDVDW SH-S222L:
Firmware Revision:          SB02
Interconnect:          ATAPI
Burn Support:          Yes (Unsupported)
Profile Path:          None
Cache:          2048 KB
Reads DVD:          Yes
CD-Write:          -R, -RW
DVD-Write:          -R, -RAM, -RW, +R, +RW, +R DL
Burn Underrun Protection CD:          Yes
Burn Underrun Protection DVD:          Yes
Write Strategies:          CD-TAO, CD-SAO, CD-Raw, DVD-DAO
Media:
Media Type:          DVD-RW
Blank:          Yes
Erasable:          Yes
Overwritable:          Yes
Appendable:          Yes

Windows 7 install stops at "CD/DVD driver not found"

When trying to install Windows 7 with boot camp, all goes well until it stops and gives me the "CD/DVD driver not found". I have a mid 2010 Mac Pro with a 500 GB SSD drive. I have burned a DVD at 1X from a iso file.
Thanks

Can you verify the MD5/SHA1 of the DVD with the ISO using OS X 'openssl md5' or the M$ FCIV tool? The source of your ISO should be able to provide MD5/SHA1.
OS X Example
openssl md5 ~/Desktop/GRMCPRXVOL_EN_DVD.cdr
MD5(/Users/MyName/Desktop/GRMCPRXVOL_EN_DVD.cdr)= 977f4f0f1400be91855789213e07b031
Windows FCIV example
D:\>C:\"Program Files (x86)"\FCIV\fciv
// File Checksum Integrity Verifier version 2.05.
Usage: fciv.exe [Commands] <Options>
Commands: ( Default -add )
        -add    <file | dir> : Compute hash and send to output (default screen).
                dir options:
                -r       : recursive.
                -type    : ex: -type *.exe.
                -exc file: list of directories that should not be computed.
                -wp      : Without full path name. ( Default store full path)
                -bp      : specify base path to remove from full path name
        -list            : List entries in the database.
        -v               : Verify hashes.
                         : Option: -bp basepath.
        -? -h -help      : Extended Help.
Options:
        -md5 | -sha1 | -both    : Specify hashtype, default md5.
        -xml db                 : Specify database format and name.
To display the MD5 hash of a file, type fciv.exe filename
D:\>C:\"Program Files (x86)"\FCIV\fciv -add Windows8.1-64bit.cdr
// File Checksum Integrity Verifier version 2.05.
f104b78019e86e74b149ae5e510f7be9 windows8.1-64bit.cdr

Windows 8: disk burner software not found...

My new computer is saying Disk burner software not found... this is the diagnostics. what can I do?(Build 9200)
Dell Inc. Inspiron 3520
iTunes 11.0.1.12
QuickTime not available
FairPlay 2.2.32
Apple Application Support 2.3.2
iPod Updater Library 10.0d2
CD Driver 2.2.3.0
CD Driver DLL 2.1.3.1
Apple Mobile Device 6.0.1.3
Apple Mobile Device Driver 1.63.0.0
Bonjour 3.0.0.10 (333.10)
Gracenote SDK 1.9.6.502
Gracenote MusicID 1.9.6.115
Gracenote Submit 1.9.6.143
Gracenote DSP 1.9.6.45
iTunes Serial Number 006BB8D805D7DC00
Current user is not an administrator.
The current local date and time is 2013-01-03 14:23:14.
iTunes is not running in safe mode.
WebKit accelerated compositing is enabled.
HDCP is supported.
Core Media is supported.
**** External Plug-ins Information ****
No external plug-ins installed.
iPodService 11.0.1.12 (x64) is currently running.
iTunesHelper 11.0.1.12 is currently running.
Apple Mobile Device service 3.3.0.0 is currently running.
　

Yes I am having the same problem:
(Build 9200)
TOSHIBA Satellite L875D
iTunes 11.0.1.12
QuickTime not available
FairPlay 2.2.32
Apple Application Support 2.3.2
iPod Updater Library 10.0d2
CD Driver 2.2.3.0
CD Driver DLL 2.1.3.1
Apple Mobile Device 6.0.1.3
Apple Mobile Device Driver 1.63.0.0
Bonjour 3.0.0.10 (333.10)
Gracenote SDK 1.9.6.502
Gracenote MusicID 1.9.6.115
Gracenote Submit 1.9.6.143
Gracenote DSP 1.9.6.45
iTunes Serial Number 0067B930093EFD60
Current user is not an administrator.
The current local date and time is 2013-01-06 19:40:53.
iTunes is not running in safe mode.
WebKit accelerated compositing is enabled.
HDCP is supported.
Core Media is supported.
**** External Plug-ins Information ****
No external plug-ins installed.
Genius ID: 9201a17010fb5e8079a599b6fb128f15
**** Network Connectivity Tests ****
Network Adapter Information
Adapter Name: {32CC2CAD-B901-42DF-921E-C65120A9EB79}
Description: Microsoft Wi-Fi Direct Virtual Adapter
IP Address: 0.0.0.0
Subnet Mask: 0.0.0.0
Default Gateway: 0.0.0.0
DHCP Enabled: Yes
DHCP Server:
Lease Obtained: Wed Dec 31 19:00:00 1969
Lease Expires: Wed Dec 31 19:00:00 1969
DNS Servers:
Adapter Name: {74E2A161-2530-4846-9E3C-5494F4B04AAA}
Description: Realtek RTL8188CE Wireless LAN 802.11n PCI-E NIC
IP Address: 192.168.1.83
Subnet Mask: 255.255.255.0
Default Gateway: 192.168.1.254
DHCP Enabled: Yes
DHCP Server: 192.168.1.254
Lease Obtained: Sun Jan 06 19:19:43 2013
Lease Expires: Mon Jan 07 19:19:43 2013
DNS Servers: 192.168.1.254
Adapter Name: {2BCFF2B1-4221-4FBC-8F30-DA75A59D3BF4}
Description: Realtek PCIe FE Family Controller
IP Address: 0.0.0.0
Subnet Mask: 0.0.0.0
Default Gateway: 0.0.0.0
DHCP Enabled: Yes
DHCP Server:
Lease Obtained: Wed Dec 31 19:00:00 1969
Lease Expires: Wed Dec 31 19:00:00 1969
DNS Servers:
Active Connection: LAN Connection
Connected: Yes
Online: Yes
Using Modem: No
Using LAN: Yes
Using Proxy: No
Firewall Information
Windows Firewall is on.
iTunes is NOT enabled in Windows Firewall.
Connection attempt to Apple web site was successful.
Connection attempt to browsing iTunes Store was successful.
Connection attempt to purchasing from iTunes Store was successful.
Connection attempt to iPhone activation server was successful.
Connection attempt to firmware update server was successful.
Connection attempt to Gracenote server was successful.
Last successful iTunes Store access was 2013-01-06 19:40:26.
**** Device Connectivity Tests ****
iPodService 11.0.1.12 (x64) is currently running.
iTunesHelper 11.0.1.12 is currently running.
Apple Mobile Device service 3.3.0.0 is currently running.
No Universal Serial Bus Controller found.
No FireWire (IEEE 1394) Host Controller found.
Most Recent Devices Not Currently Connected:
iPhone 5 (GSM) running firmware version 6.0.2
Serial Number: DNRJRW6EDTTN
**** Device Sync Tests ****
No iPod, iPhone, or iPad found.
So frustrated!!!!

Can some one help me with diagnostic test result " apple mobile device driver not found"?

I bought an iPhone 4gs 32gb from Singapore. iso 4. I'm living in Chennai, India. To connect it to my computer (windows XP,), I have downloaded iTunes 10.6.1.7. Unfortunately iTunes is not recognizing my iPhone. I had tried to troubleshoot it by reinstalling iTunes (2 times). I have restarted the apple mobile device from control panel. I try connecting my iphone in another usb port. but no use. I don't know what am I missing?. iTunes opens on my computer. but doesn't recognize my device. when I click on help. it says an "unknown error has occurred. your computer is not connected to internet. please check your internet connection and try again later". I don't know what to do? could you please help me? thank you so much for your help and time.
when I update the usb driver (C:\Program Files\Common Files\Apple\Mobile Device Support\Drivers.Double-click the usbaapl file.) I followed the procedure from this site. http://support.apple.com/kb/TS1538 when I finished, it says "the specified location does not contain information about your software"
I did the apple's diagnostics test on my computer. I'm pasting the result for your info.
Microsoft Windows XP Professional Service Pack 3 (Build 2600)
System manufacturer System Product Name
iTunes 10.6.3.25
QuickTime not available
FairPlay 1.14.43
Apple Application Support 2.1.9
iPod Updater Library 10.0d2
CD Driver 2.2.0.1
CD Driver DLL 2.1.1.1
Apple Mobile Device 5.2.0.6
Apple Mobile Device Driver not found.
Bonjour 3.0.0.10 (333.10)
Gracenote SDK 1.9.6.502
Gracenote MusicID 1.9.6.115
Gracenote Submit 1.9.6.143
Gracenote DSP 1.9.6.45
iTunes Serial Number 0013AC2C08548378
Current user is an administrator.
The current local date and time is 2012-06-28 15:23:45.
iTunes is not running in safe mode.
WebKit accelerated compositing is enabled.
HDCP is not supported.
Core Media is supported.
Video Display Information
Intel(R) G41 Express Chipset
**** External Plug-ins Information ****
No external plug-ins installed.
**** Network Connectivity Tests ****
Network Adapter Information
Adapter Name:        {D85300A1-330D-41ED-AC5A-EC032B22FBF0}
Description:            Atheros AR8121/AR8113/AR8114 PCI-E Ethernet Controller - Packet Scheduler Miniport
IP Address:             192.168.1.3
Subnet Mask:          255.255.255.0
Default Gateway:    192.168.1.1
DHCP Enabled:      Yes
DHCP Server:         192.168.1.1
Lease Obtained:     Thu Jun 28 15:17:19 2012
Lease Expires:       Fri Jun 29 03:17:19 2012
DNS Servers:         192.168.1.1
Active Connection: LAN Connection
Connected:             Yes
Online:                    Yes
Using Modem:        No
Using LAN:             Yes
Using Proxy:           No
Firewall Information
Windows Firewall is on.
iTunes is enabled in Windows Firewall.
Connection attempt to Apple web site was unsuccessful.
The network connection timed out.
Basic connection to the store failed.
The network connection timed out.
Connection attempt to Gracenote server was successful.
The network connection timed out.
iTunes has never successfully accessed the iTunes Store.
**** CD/DVD Drive Tests ****
No drivers in LowerFilters.
UpperFilters: GEARAspiWDM (2.2.0.1),
G: Optiarc DVD RW AD-7220A, Rev 1.01
Drive is empty.
**** Device Connectivity Tests ****
iPodService 10.6.3.25 is currently running.
iTunesHelper 10.6.3.25 is currently running.
Apple Mobile Device service 3.3.0.0 is currently running.
Universal Serial Bus Controllers:
Intel(R) N10/ICH7 Family USB Universal Host Controller - 27C8. Device is working properly.
Intel(R) N10/ICH7 Family USB Universal Host Controller - 27C9. Device is working properly.
Intel(R) N10/ICH7 Family USB Universal Host Controller - 27CA. Device is working properly.
Intel(R) N10/ICH7 Family USB Universal Host Controller - 27CB. Device is working properly.
Intel(R) N10/ICH7 Family USB2 Enhanced Host Controller - 27CC. Device is working properly.
No FireWire (IEEE 1394) Host Controller found.
**** Device Sync Tests ****
No iPod, iPhone, or iPad found.

I have the same problem. I think that someone tried my iphone before me because when I want to reset it, I'm invited to enter a password that I didn't set. Also, when I go the Map application, the iphone indicate that I'm locateded in China while I'm in Tunisia. Now, I can't connect to my iphone to itunes, and I can't reset it because it ask me to enter a password that I didn't set.
This is my post:
https://discussions.apple.com/thread/4063223
Please, we need your help.

JDBC Driver not found when connecting to Data Federator XI 3.0 SP3

Hello,
I am trying to connect Crystal 2008 to Data Federator however I am getting the Error
Failed to open connection.
Details: JDBC Driver not found.
The JDBC Drivers are installed and working for the Universe Designer, however I am unable to get it working for Crystal. I am using the following connection parameters on Crystal:
Connection URL: jdbc:datafederator://<<servername>>:3055/<<catalog>>
Database Classname: com.businessobjects.datafederator.jdbc.DataFederatorDriver
Any Advice on what I may have missed?

The issue was solved, thanks to Patric Wan:
u201CFailed to open the connection. Details: JDBC driver not found.u201D
This means Data Federator JDBC driver was not added to:
C:\Program Files\Business Objects\common\<version>\java\CRConfig.xml
How to connect the Data Federator Server using JDBC?
1. Retrieve the following files from the machine where Data Federator is installed, from the directory [data-federator-installation-dir]/JdbcDriver/lib.
    - thindriver.jar
    - avalon-framework-4.1.5.jar
    - jacorb.jar
    - log4j-1.2.8.jar
    - logkit-1.2.jar
2. Copy these files to a directory of your choice ([your-jdbc-driverdirectory]).
3. Add [your-jdbc-driver-directory]/thindriver.jar to CRConfig.xml   <Add to Classpath tag, you can refer to original sample.CRConfig.xml should be at: C:\Program Files\Business Objects\Common\4.0\java\CRConfig.xml, or search your BOBJ products install to find this file>
4. URL: jdbc:leselect://<host>[:<port>][/[<catalog>]][[;param-name=value]*]
Class Name : LeSelect.ThinDriver.ThinDriver
Edited by: Craig Sander on Feb 12, 2011 8:22 PM

Disc burner drive not found

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