Disc drive fails and iTunes won't recognize CD after burning

Hi all,
I'm having a strange issue with iTunes on my work computer, a Dell Optiplex GX280 with Windows XP installed, iTunes version 8.2.1.6.
About half of the time when I burn an audio CD, iTunes (or perhaps my computer) seems to have a problem with the final burn step. It goes through the whole process just fine, but after the countdown hits 0:00, I don't hear the 'your CD is finished' chime from iTunes, nor does the disc appear on the lefthand menu. The CD drive also doesn't respond at this point - the drive won't eject via iTunes or by me pressing the button (it will hard-eject with a paperclip-in-the-hole trick, but still doesn't respond after that). The only way I can get the disc to eject is by restarting the computer, at which point it will eject. After a restart, the AutoPlay will identify the burned CD as a blank disc, but if I try to re-burn it in iTunes, it gives me the error message "This is not a blank CD." (and of course the burn wasn't successful - it won't play in a stereo or in the computer). I'm wasting a lot of CD-Rs this way! :-/
I'm stumped. It seems to me that something in that final step of the burn process is causing the CD drive to fail, but I'm not sure what I can do fix the problem. Could it be the brand of disc I'm using, or something with the actual disc drive? Any help would be very much appreciated!

Okay, apologies for the duplicate thread - I tried searching and didn't see anyone with a similar issue, but now I see a thread down the page with the same issue of the disc not ejecting. I'll try WMP and see if that works any better...

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