Disc Drive won't take any disc

I have a new MacBook Pro computer, its only a few months old. I have only used the disc drive once and it worked great! I tried using it again and it won't work at all now. It won't feed the disc into the computer. What can I do?

I'm not trying to sound condescending but have you tried pushing the disc in almost all the way? If so, try a reboot of the computer and give it another try. Still no luck? Try running the apple hardware test to see if it says there are any hardware issues.

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My disc drive won't eject a disc

my disc drive won't eject a disc. I have tried everything in the manuel. I hear it moving but to no avail.

See if any of the mentioned methods in the following article works:
http://reviews.cnet.com/8301-13727_7-10333570-263.html

Disc Drive won't take DVD+RW

I want to free up some of the space on my macbook, so I'm trying to put some of my photos on a DVD+RW. The Brand is Memorex. At the top it says "rewritable-4X-4.7GB-120min".
When I put the disc in the drive, it makes all the usual noises, and sounds as though it is acting quite normally, but then it spits the disc back out. There is no error message or warning or explanation of any kind. Does anyone have any ideas as to what the problem might be? Is it just that the macbook disc drive isn't compatible with DVD+RW discs?

This is what it says. I presume it means I can read them, but I can't write them? Is there any kind of upgrade I can do that would allow me to burn DVD+RWs?
MATSHITA CD-RW CW-8221:
Firmware Revision: GA0K
Interconnect: ATAPI
Burn Support: Yes (Apple Shipping Drive)
Cache: 2048 KB
Reads DVD: Yes
CD-Write: -R, -RW
Write Strategies: CD-TAO, CD-SAO, CD-Raw
Media: Insert media and refresh to show available burn speeds

Optical Disc Drive won't take discs

I took my Macbook into the Apple Store last week, because the processor failed. I just got it back from being repaired yesterday, and all seemed fine when I wanted to play The Sims 3 this evening and my macbook wouldn't even take the disc when I tried to put it in. It just sits there about most of the way in, and when I try to push the rest it in, there's no noises and nothing grabbing it, just sort of a spring trying to push it back out to me.
Did someone forget to put something back when they repaired it? Because it was working just fine before. I've tried SMC and PRAM resets, nothing. Does this mean I have to make another trip to the Apple Store?

Try holding down the eject button while booting up the computer.
Once it has booted up fully try inserting a disc again.
If this doesn't resolve it, and you have tried an SMC reset, and the other steps outlined at http://support.apple.com/kb/HT2801 under the "drive doesn't accpet discs" sub-heading, then take it back to trhe dealer.
Cheers
Rod

My disc drive will not accept any discs, it immediately pushes them out, but there's nothing blocking it. How do I fix it?

I have a macbook pro that's about two years old and having the functioning disc drive I paid for would be awesome. The drive rejects any disc I try to put in, is there a way to fix it? Or would it be smarter/cheaper to just buy an external drive?

Hello, lwag014.
Thank you for visiting Apple Support Communities.
Here are the best steps to go through when experiencing issues with your SuperDrive.
Apple Computers: Troubleshooting the slot-loading SuperDrive
http://support.apple.com/kb/HT2801
Cheers,
Jason H.

DVD/CD drive won't read any discs

I have a Satellite A660 PSAW0U-0J3040, and the DVD drive, which has worked fine up until now, suddenly won't play DVDs or CDs. The last thing I did with it was rip a CD, which worked fine, but then it would not play the DVD I put in. The drive is recognized, and the hardware information says it is working properly, but when I put in a disc, it does not recognize that there is a disc in the drive. A green light flashes when I first put it in, then turns orange. In My Computer, if I click to open the drive, it ejects and tells me to insert a disc. Same thing happens with a blank disc. Restarting the computer & updating driver didn't help. Is there anything I can try to fix this, or is the drive just broken?
If so, any idea where I could find a replacement one? The link from Toshiba's support page doesn't work, and I don't know the model number of the drive. In fact, I'm not even sure how to remove the drive. It doesn't seem to just pop out like the one on my old laptop did.

Sounds like a good plan. The next troubleshooting steps I would have suggested were to use Microsoft System Restore and, if that fails to solve it, to try a full recovery. However, hopefully the replacement works in your computer!
- Peter

My disc drive won't take disc

I tried to insert a disc into my disk drive and it will not go in. It feels like there is a disc inserted or something.

Hi Michael,
Welcome to Apple Discussions
I don't advise trying to fix this yourself. If it is still in warranty especially. Let an Apple Tech work with it to see what the problem is. The CD drive has become more complex with the slot drive. I would hate for you to void your warranty because you tried to fix it.
Jon

Optical drive won't take any disks

Good evening! I just got a Pavilion with a Core i5-2450M, on a Win 7 OS. When I tried to create my recovery media, I inserted first a DVD-RW disc and later a regular DVD-R disc on its drive. Both options were suggested by the self-tutoring, step-by-step on screen menu. Unfortunately, neither of the disks were accepted by the optical drive....Finally, I tried to use a 500 GB external HD ("Book") through one one the USB ports. But again, I didn't succeed. Please advice as I am completely confused. Thanks in advance

Sorry you are having so much trouble with this, and that my recommendation was futile.Usually HP will send out Recovery Discs free if the process fails on a machine. You have phone or chat options available. Choose your country here>> Contact HP
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Optical drive won't read certain discs?

Hello, this is my first post in the community and I am a novice with computers. I bought my iMac in 2010 at Apple and it has been the best computer I have ever owned. But for some reason starting today the optical drive won't read any type of cd's like a user's manual or software install disc. It tries but just ejects it back out. Now the strange part is I can put any dvd disc to play a movie and plays it perfectly with no problem at all. Has anyone had this happen to them or any thought on what is wrong. My wife has a macbook and hers works fine and I checked her system preferences for cd's/dvd and they are the same. I a running 10.6.8 OS. Thanks

The iMac supports the following CD types if it is one of these types and still won't read then it sounds like a CD hardware or software driver problem. If you re-load the software driver and it still doesn't work then I would then suggest you take it to an Apple store for repair.
http://docs.info.apple.com/article.html?artnum=34562

Mac Mini 2.53 C2 Duo will not take any disc

Hi all here is my problem… I have a Mac Mini C2 Duo 2.53 that will not take any disc DVD or CD when it is turned on. If I turn it of and put a DVD or CD in the slot it will load on boot and play and read. If I eject the disc and load a new disc with in 5 seconds it will load a new disc if I wait longer than 5 seconds I can't load any form of disc I have to turn off the Mac.
I have Installed 2 different BD drives and 2 different DVD drives all with the same result. Any ideas would be greatly appreciated.
Cheers Patrick

I have installed now 6 different drives all new… all do the same thing I could cry have reset the SMC a few times no luck. The drives work fine in a different Mac Mini just not in this one. Is weird that they all work when the Mini is booting but not afterwards. I don't want an external drive as this defeats me buying an older Mini with internal drive.

Disc drive won't open after update...

Just noticed my disc drive won't open using the eject key...I can open tray with toast and disc will mount and eject it.. but eject key won't work...have repaired permissions after the updates... one was for bluetooth which I don't have installed..other was security...
Any suggestions or help would be appreciated..

What system do you have? From what I read it looks as if you haven't yet installed 10.4.3.
Try (re-)installing 10.4.3 using the combined upgrade.
Oops... I just saw you indcated you are running 10.3.7. Any reason you did not upgrade to 10.3.9? My advice to reinstall the combined update to the latest system still holds
Before that, just to be safe (one never knows) don't forget to backup!
Message was edited by: Frank STENGEL

MSI GE70 won't run any discs

I'm new to this forum and hopefully I've posted this in the right section.
My MSI Ge70 suddenly won't read any discs. First I tried a game and then several DVDs
I'm not all that good with computers, but I did make the PC search the net and see if it run with the latest driver (which it said it did).
I also deactivated and then reactivated the DVD-ROM drive.
This happened from one day to the next and I really don't have any ideas except for the lens being damaged or something,
Appreaciate any help

Well, if the drive itself is still recognized and just suddenly can't read discs it is most likely faulty. Try restorig default Windows to ensure there is no malware on your pc preventing the drive to read.
https://forum-en.msi.com/faq/article/how-to-recover-your-notebook

CD/ DVD Drive is not reading any discs! - HP Pavillion DV6747TX

Hi there, I have a problem. My CD/ DVD Drive is not reading any discs! I have no idea what's happened..it was going fine and then all of the sudden it stopped working.
The computer I have is a HP Pavillion DV6700 or DV6747TX to be exact and the CD/DVD-Rom drive is a TSSTcgrp CDDVDW TS%L632N ATA Device. It seems to be present in the Device Manager and in the Computer Menu. When I put a CD or DVD into the disc drive lights are blinking and it sounds like it's trying to load or do something, but nothing is coming up. CD Drive E still says CD Drive E instead of reading the disc that's in there and when I click on Drive E it says Windows cannot read the disc in drive E.
I have tried searching the net for answers including the suggestions on this website and have tried a few other ideas I have come across but nothing seems to be working. Any help would be greatly appreciated

This is usually a known software conflict and happens across the board will all computer manufacturers due to a issue with multiple media burning/ripping applications being installed on your system.
You can either run this file, go online to Microsoft's site for a fix, or manually fix it by following the instructions below:
Manually delete the registry entries
Important This section, method, or task contains steps that tell you how to modify the registry. However, serious problems might occur if you modify the registry incorrectly. Therefore, make sure that you follow these steps carefully. For added protection, back up the registry before you modify it. Then, you can restore the registry if a problem occurs. For more information about how to back up and restore the registry, click the following article number to view the article in the Microsoft Knowledge Base:
322756 (http://support.microsoft.com/kb/322756/ ) How to back up and restore the registry in Windows
Note Before you use this method, uninstall all CD or DVD writing or recording programs. Deleting the corrupted registry entries might cause problems with any other CD or DVD writing or recording programs that are installed on your computer. Uninstalling these programs before you start will help you avoid any problems that removing the registry entries might cause. You can reinstall these programs after the problem is resolved.
This method provides step-by-step instructions for how to use Registry Editor to delete the following corrupted Registry entries:
UpperFilters
LowerFilters
Step 1: Start Registry EditorStart Registry Editor
Start Registry Editor...type "regedit" into the run box on the start menu.
Step 2: Delete the UpperFilters registry entry
In Registry Editor, expand My Computer, and then expand HKEY_LOCAL_MACHINE.
Expand SYSTEM, and then expand CurrentControlSet.
Expand Control, and then expand Class.
Under Class, click {4D36E965-E325-11CE-BFC1-08002BE10318}.
In the details pane of Registry Editor, on the right side, click UpperFilters.
Note You may also see an UpperFilters.bak registry entry. You do not have to remove that entry. Click UpperFilters only.
If you see the UpperFilters registry entry in the details pane of Registry Editor, go to step 6.
If you do not see the UpperFilters registry entry, you still might have to remove the LowerFilters registry entry. To do this, go to "Step 3: Delete the LowerFilters registry entry."
On the Edit menu, click Delete.
Click Yes when you receive the following message:Are you sure you want to delete this value?
Step 3: Delete the LowerFilters registry entry
In the details pane of Registry Editor, on the right side, click LowerFilters.
Note You might see a LowerFilters.bak registry entry. You do not have to remove that entry. Click LowerFilters only.
If you do not see the LowerFilters registry entry, unfortunately this content is unable to help you any more. Go to the "Next Steps" section for information about how you can find more solutions or more help on the Microsoft Web site.
On the Edit menu, click Delete.
Click Yes when you receive the following message:Are you sure you want to delete this value?The LowerFilters registry entry is removed.
Exit Registry Editor.
Step 4: Restart your computer
Restart your computer. After you have done this, try to access the CD or DVD drive. If you can access the CD or DVD drive, and if you do not receive an error message, the problem is resolved. You can reinstall your CD or DVD writing or recording software.

CD/DVD Drive is not reading any discs on Equium A100

My cd/dvd drive is not reading any discs whatsoever, blank, written or commercially written. It opens and closes and the light to show it is working is on. Device manager says the device is working properly.
Tried updating drivers, no updates available. Tried system restore back 1 day then 1 week then 1 month and still the problem cannot be rectified. When i put a cd/dvd in the drive and try to access it, it says: D:\ is not accessible. The request could not be performed because of an I/O device error.
Can anybody help me i've tried everything me and my friends can think of, or is it a better idea to just send it back to toshiba under the warranty.

Hello,
Here are a few windows articles that could help.
http://support.microsoft.com/kb/891894/en-us
This one might do the trick, if not try this one.
http://support.microsoft.com/kb/826510/en-us
Hope these help resolve the problem. If not it could be a registry setting error which can be rectified as well. But only if these 2 above do not help to resolve the problem.

Cd/dvd drive won't burn a disc,although it will read a cd

i have a compaq cq62 with windows 7 home premium with the cd/dvd drive won't burn a disc,although it will read a cd

Hi,
First, try the automated fixit from Microsoft on the link below.
Windows 7
Check if the drive will now burn a disc.
If it still doesn't work, click the Start Menu, open All Programs, open Accessories, right click the Command Prompt and select 'Run as Administrator'. In to the prompt type the following command and hit enter.
sfc /scannow ( note that there is a space between sfc and the / )
Let the process complete, then type exit and hit enter.
Next, click the Start Menu, open the Control Panel and click on Device Manager. Next click to open DVD/CD-ROM Drives. Right click the drive and select uninstall. Do not delete drivers if asked. When the device has uninstalled click on the 'Scan for Hardware Changes' icon ( usually just below Help on the toolbar ). Let windows reinstall the drive and see if it is now able to burn a disc.
Regards,
DP-K
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Microsoft MVP - Windows Experience

Disc Drive won't take any disc

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