Disc says Acrobat X PRO but installed software says Acrobat X STANDARD
Install Disc says Acrobat X PRO but installed software (in Help) says Acrobat X STANDARD. Why? Thanks, Frank Meitz
Gautham:
1) yes, the new lenovo came installed but I uninstalled it and reinstalled from the disc that came with the computer.
2) Win 7 on a 64 bit system
3) yes I did use the serial number, however the system did not ask for activation as that option was grayed out under Help.
Thanks
Similar Messages
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I bought Adobe Acrobat Pro XI but installing software does not recognize Acrobat 7.0 Pro for upgrade
That's correct.
Acrobat 8 is the earliest version from which you can upgrade to Acrobat XI
http://www.adobe.com/products/acrobatpro/buying-guide-upgrade-pricing.html
Unfortunately, Acrobat 7 is not eligible. -
Tried to install OSX on my macbook pro but install failed, now it won't restart
I Downloaded OSX onto my macbook pro and then I keep getting a message that installation failed. Now the machine is stuck in loop and won't go to my normal desktop screen.
To install Windows you can use Boot Camp Assistant or use a virtual machine like Parallels, Fusion, or VirtualBox. You can't install Windows as you described in your post.
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Mac software not connecting to internet, but installed software does. How to fix?
iTunes, Safari, App Store, etc. behaves as though there is no internet connection. Loading bar on Safari is frozen, iTunes can't access Gracenote for burning CD's. Google Chrome works perfectly fine, Guitar Pro works fine, Evernote works. I've never encountered this problem before. I've tried restarting the computer, shutting it down and turning it on again, and looking for answers on Google. Can anyone here help with this?
You should be able to connect via Ethernet, and that method is simpler than debugging wireless.
the Ethernet light turned Green and said it was connected, but still no internet...
What exactly do you mean by "still no Internet? "
Sometimes you can be connected perfectly well, but problems with Domain Name Servers (DNS) can keep you from loading Web pages.
Try this "litmus test". Get your Ethernet connection green light. Enter this in your browser:
http://17.149.160.49
if you get to Apple, Inc, you are properly connected.
http://apple.com
If the symbolic name does NOT connect you to Apple, Inc, you have a Domain Name Server (DNS) problem. -
i am trying to install my adobe acrobat XI Pro, but after i go thru the installation process, i get a message saying my free trial has ended, the system will not recognize my new product.
Moved to Acrobat Installation & Update Issues
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I have downloaded the acrobat xi pro but cant install, why/
I have downloaded acrobat xi pro . the download assistant says download completed but the software does not start. Not installed. How to I install it or set-it up?
Moving this discussion to the Acrobat Installation & Update Issues forum.
Henryo82506079 have you ran the installer after the download has completed? By default the installation files are downloaded to the download folder. -
I am trying to install update 11.0.06 for my Adobe Acrobat XI Pro, but without success multiple times.Get error 1603 each time. I have tried disabling my antivirus software without success. I have looked for solutions to error 1603, and have tried what it suggests (empty temp files in Windows, etc.), also without success.There is nothing that mentions Window 8 or 8.1 operating system, though. Is this the issue? Please help.
Hi Dawn,
We might want to have a look at the install logs to determine the cause.
Please try the following basic steps :
> Enable the hidden Admin Account on Windows 7 ( Ref : http://www.howtogeek.com/howto/windows-vista/enable-the-hidden-administrator-account-on-wi ndows-vista/ )
> Disable all Non-Microsoft Startup Services. (Ref : http://helpx.adobe.com/x-productkb/global/disable-startup-items-services-windows.html )
> Disable all the Antivirus softwares like CA, Norton,Mc Afee etc. temporarily from the computer.
Reboot and try installing in the new enabled Admin user account and check.
Regards,
Rave -
So I downloaded acrobat XI Standard from the Adobe website, when I go to install it, it says "Adobe XI Pro" at the top left corner. Can anyone shed some light on this for me? I have a volume license for XI Std. so I would like to use the Std. version.
login and download your software from the adobe volume licensing website, Customer resources | Adobe Buying Programs
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I need to re-install Acrobat 9 Standard. In adobe "My Account" I see my order but when I download it says: "You have no downloads"What can I do?
Hi ChrisTruc,
Please try downloading Acrobat 9 Std. from: https://files.acrobat.com/a/preview/8d640488-4a92-4f7d-b50b-d8eb7f96bff8
and use the purchased serial number to activate the software.
Regards,
Rave -
When trying to install Adobe Standard XI, it says, "Setup has detected that you already have a more functional product installed. Steup will now terminate." I have a Pro trial installed but did not seed so much functionality so I purchased standard.
uninstall any acrobat and reader versions, if you have win os clean (Download Adobe Reader and Acrobat Cleaner Tool - Adobe Labs) and then install acrobat std.
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I have purchased a 12 month subscription for Acrobat Pro but it wont install
I have purchased Acrobat Pro via a 12 month subscription, I have downloaded the file but it wont install
Hi Vanassa,
Please let me know the following details:
1. OS you are using
2. Error message you get when you try to install the software
Alternatively you can download Acrobat11 Pro from the direct download link available at: Download Acrobat products | Standard, Pro | XI, X
and use your Adobe ID to license the software.
Regards,
Rave -
if you can help me please alguin
Adobe Creative Cloud because I do not get After Effects among others but I try to install software from the page but I give After Effects download shareware and says downloading but nothing comes give him retrying but nothing even leave the application of Adobe Creative but nothing helpWithout proper system info and otehr technical details nobody can tell you anything.
Mylenium -
I am trying to install software for iTwin Connect, but after downloading the dmg file and launching the program, I receive a message saying the file can't open and to check my internet connection. Any ideas?
Many Thanks, Kurt.
I knew I'd seen the solution you've provided somewhere - either in MacWorld or MacFormat - but couldn't remember the Gatekeeper bit!
I shall save it somewhere VERY safe now in case this happens again …
You have made an old man very happy and saved me from worrying that senile decay had suddenly set in. (I was 70 last week so you might understand the situation from that.)
Best wishes
OllyanDinah -
I don't know if this is the right section but I experience the following issue with Adobe Acrobat Pro XI installed on Windows 8.1. When I start Acrobat the related window opens normally but, after some scroll up and down along the document, it blocks, Acrobat doesn't respond to any command I can give and, in place of the pointer arrow, a vertical bar, as the one of the text editor appears. The only way I can stop Acrobat is by means of the task manager. I tried to de-install and the re- install Acrobat but the behaviour is always the same. What can I do??
Have you opened Acrobat and gone to Help>Updates to get an updated install?
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I purchased Acrobat Pro but I'm unable to use it. Whenever I try to open it, it says that I need to renew my membership for Creative Cloud... Thanks for you help.
Hi,
Please refer to the help document below:
Creative Cloud Help | "Renew your subscription" window appears when you launch a Creative Cloud application
Regards,
Sheena
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