Disc won't eject and i've tried everything

I've tried the eject button on the computer, the utilities eject, restarting the computer with my mouse button clicked. There's no disc icon on the screen. Help.

If you can see the disc, try using a pair of tweezers to drag it out.  If that doesn't work, take the computer and put it on its side and see if you can ull it out that way.

Similar Messages

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    HELP!! I updated iTunes to 10 in December and ever since I can't get iTunes to launch. An hour glass will come up, then nothing. When I go into Processes, it doesn't show iTunes running. All it shows is iTuners Helper. I have tried EVERYTHING. I have uninstalled and reinstalled 100 times trying everything from uninstalling, running a virus scan then reinstalling to reinstalling an older version, to disabling Bonjour to uninstalling Quicktime. I have spent countless hours on message boards trying to solve this. Please someone offer some guidance or a different solution. It is getting really frustrating not being able to listen to music on my PC or being able to update my iPod. Thanks!

    You haven't given much information about what you have tried so starting from the beginning:
    Have worked through this article:
    http://support.apple.com/kb/TS1421
    If you have and it didn't help, at least you should know if the problem is system wide, or confined to one account. This is an important first step.
    Error message free launch failure can be tricky, and it is easiest if iTunes.exe persists on the processes tab as that means that iTunes is launching, but getting stuck.
    If you watch the processes tab in Task Manager while launching iTunes, does iTunes.exe appear and then disappear, or does it never even appear?

  • Tiger installation disc won't eject and won't open.

    My hard disk crashed on my Powerbook G4. I have the aluminum 17 inch with 1.0 mhz. I had OS X 10,4.7 installed on it. I bought a new hard drive from iFixit.com with more memory. The installation seemed to go OK. I put my Tiger installation disc in and nothing happens. I can turn on the computer but other than the light in the door opener nothing happens. I can't eject the Tiger disc now. I have tried the eject button, starting it up with the mouse key pressed down, starting up with the option key depressed and nothing works. I tried getting into it manually with tweezers and I couldn't grab it. Do I need to install from the original Software install and restore disc? If so, how can I get the Tiger disc out so I can get the original installation disc in. Any help would be greatly appreciated.

    Also might try holding down the Option Key during bootup.
    Is that a Wired Mouse? Many times a Wireless one wont be seen during boot.

  • Tiger disc won't eject and won't completely install

    Well, I've made some progress. In case you didn't see my earlier post, my hard drive crashed. I bought a new one from iFixit.com with more memory. The installation went smoothly as far as I can tell. I have an aluminum 17 in Powerbook G4 with 1.0 mghz. I am trying to install Tiger and then restore my data from my Maxtor external hard drive where I have the data backed up. I read somewhere to check the memory. I have two and found I hadn't seated them well enough. Now the Tiger disc will open and start installing, but when it comes to the screen where it says to select a destination volume, I am given no choices and I can't go forward. I still need to know if I can completely install Tiger from the Tiger disc or do I need to install the original Software install and restore disc first. Then, how can I get the Tiger disc out. I have tried the eject button, starting it up with the mouse key down, starting it up with the option key down, and tweezers. Nothing works to eject the disc. Also now I can't physically open the top from the body of the computer with the battery in place. It opens fine with the battery out.I would appreciate some help. Thank you in advance.
    Carl Sutherland

    BDAqua,
    I don't know anything about those things. The instructions on installing the new hard drive were very detailed and didn't mention any of those terms. I still think I may need to install that original disc I got with my computer but I can't because the Tiger disc is stuck.
    Thanks
    Carl

  • ITunes won't open and i've tried everything!

    Hi there,
    when i try to open itunes on my windows pc i get a message saying 'the folder "itunes" cannot be found or created, and is required. the default location for this folder is inside the "my music" folder.'
    my laptop was running out of space, so i moved my itunes library onto an external harddrive. when i next turned on my pc and tried to open itunes this was when i started getting the above message. i moved the libary back into the same place on my laptop's harddisk as before, but to no avail. when i pasted the files back, however, i noticed that the folder was no longer called 'my music' but 'eddy's music' (my username on the laptop, and i am the only user). my laptop isn't allowing my to rename it.
    i tried the TweakUI method suggested in the support pages but neither "my music" nor "eddy's music" appeared in the list in the special folders section. i then removed and re-installed itunes but this did not work. finally, i tried moving the library files and folders around, but again this did not work.
    what else can i try?
    many thanks in advance.

    See this post if My Music is not in the list of special folders in TweakUI:
    http://discussions.apple.com/thread.jspa?messageID=1731188&#1731188
    ALternatively you may be able to work round this by doing a shift key start.
    Hold down the shift key and start iTunes, keep holding the shift key until you are asked to choose a library. Navigate to your iTunes folder and choose iTunes Library.itl. You can create a library if you don't already have one.

  • Nano won't update and I've tried everything

    I've read many other comments about situations similar to mine, but have yet to find a solution that works. When I first got my nano, I hooked it up, it downloaded my Itunes library and everything worked great. Then a few days later, after I had added more songs to Itunes, I hooked it up and it said it was updated but none of the new songs were actually on the nano. I've checked the song files, they're okay. I've done the 5 "R's" about 20 times. I've updated my Itunes and Ipod software. I even resorted to "restoring" the Ipod which also didn't work. Since it will no longer download anything and I've restored it, now there is nothing on the nano. I've tried renaming it, changing my settings and dragging the files to the nano icon manually and again, it says it is updating, but when it's done there's nothing actually on the Ipod.This has been going on for more than a week as I struggle to find a solution and I'm so frustrated I'm wondering if I need to send it back. Please help!

    Bug fixes:
    iPod Updater 2006-01-10 delivers:
    * iPod Software 1.1 for iPod
    * iPod Software 1.1 for iPod nano
    * iPod Software 1.2.1 for iPod with color display
    * iPod Software 1.4.1 for iPod mini
    * iPod Software 3.1.1 for iPod with Click Wheel
    For all other iPod models, iPod Updater 2006-01-10 contains the same software versions as iPod Updater 2005-11-17.
    Important: After downloading the iPod Updater software, connect your iPod to your computer and launch the iPod Updater application. If iPod Updater determines that your iPod needs to be updated, click the Update button to install the latest software on your iPod.
    Features of iPod Software 1.1 for iPod, and iPod Software 1.1 for iPod nano:
    * Support for the iPod Radio Remote
    * Bug fixes
    Changes to iPod Software 1.2.1 for iPod with color display, iPod Software 1.4.1 for iPod mini, and iPod Software 3.1.1 for iPod with Click Wheel:
    * Bug fixes
    Regards
    Colin R.

  • Unreadable disc won't eject from macbook pro

    Hi everyone,
    Really annoyed with the fact that this disc is proving difficult to eject. The laptop is not reading the dvd, therefore the usuall methods of ejecting a disc hasn't worked, e.g. pressing the eject button and moving the disc icon to the trash. I have tried the disk utilty application as well, still, the laptop does not recognise that there is a disc inserted!
    I have tried other methods that I have read including reebooting and holding the trackpad, repeating that process with a credit card and also that didn't work. The laptop does make an effort to eject the dvd, as the ussual nioses are made, although the sound made don't sound too good. I also tried the terminal programme which resulted in the same noises but the dvd still remains stuck.
    One thing I havent tried is to take it to a store or specialist but I would like to try remove it myself first as going to a store is a hassle!!! is there any other way that i havent tried
    Please please help me apple community, thanks!

    Hi
    Thaks for the post, tried to reset the smc following your link... did the little turning the computer off and pressing shift-ctrl-option and power at the same time then releasing it. turned on the computer and tired pressing the trackpad. same result however with drive making noise but the disc won't eject i will keep trying though but do you know of any other methods??
    Thanks

  • Trying to install windows 7, installation disc won't eject when it needs to. Help please?!?!?!

    When setting up bootcamp I install windows 7, it then asks me to eject the installation disc to continue the installation but at this point the disc will NOT eject. Help please?!?!?!
    If I cancel the installation it'll eject the disc but it is at this point that I need to in order to continue and it just won't eject. I've tried the eject button, cmd E, starting again but I don't seem to be getting anywhere :s

    Sorry I'm a little late, my e-mail notifications died, I was wondering why it was so quiet. Here I thought I was getting better at this.
    Have you tried the USB thumb drive W7 installer way? I know 10.7 has an option now for installing a W7 installer iso onto a USB thumb drive but I don't know if 10.6 does. Search Google/yahoo for more information. Basically just make an iso of the W7 installer and copy it to the USB drive and it will boot via USB.
    At least I think yours can? Not sure which models work.
    Have you tried one of those CD disk cleaners? I bought one years ago and worked like a charm. (if it's dirty) It has a row of real fine bristles.
    Other then that you may have a dying drive?
    As far as games, make sure they are updated to run W7, other then that, that's Windows for ya.....

  • I have an older IMac 5. I installed snow Leopard on. Now my DVD drive is not working. Discs go in but it dosn't boot up or show in finder. Then disc won't eject unless i shut down and restart. HELP !

    I have an older IMac 5. I installed snow Leopard on. Now my DVD drive is not working. Discs go in but it dosn't boot up or show in finder. Then disc won't eject unless i shut down and restart. HELP !

    Snow Leopard cannot run on a PPC G5 Mac as it requires an Intel processor. Please confirm what Mac you have.

  • Computer Frozen, Won't Load, Start Up Disc won't eject

    My daughter put her computer to sleep while the pinwheel was spinning. When we opened the computer, the screen was blue and nothing would load. We shut it down and turned it back on and nothing would load, the circle under the apple just kept spinning.
    I went to the manual and it said to try Disk Utility.
    I inserted the start up disc and followed the instructions in the First Aid pane.
    It said, "First Aid Failed. Disk Utility stopped repairing MacIntosh HD because the following error was encocuntered. --The underlying task reported failure on exit." Yeah, that makes sense to me. Huh?
    I tried to Verify the Disk and it said "Volume needs repair"
    Again I chose Repair Disk, but nothing, it just hung.
    So I tried to exit. THen I tried to eject the disc. But the disc won't eject.
    I managed to get to the Installer screen and I went into Disk Utility to see if I could eject from there, but it won't let me. Now I'm running the scan again.
    My multiple problems:
    1. computer won't load
    2. can't eject start up disc
    3. help!

    Look at these links:
    A dozen ways to eject or unmount a recalcitrant CD or DVD
    http://www.osxfaq.com/dailytips/08-2002/08-12.ws
    Ejecting media in Mac OS X: Removing 'stuck' CDs/DVDs
    http://www.macfixit.com/article.php?story=20041011075232575
    Power Macintosh G3 and G4: About the DVD-RAM Drive
    http://docs.info.apple.com/article.html?artnum=HT3072
    PowerPC-based Macintosh: How to eject a disc when other options don't work
    http://docs.info.apple.com/article.html?artnum=106752
     Cheers, Tom

  • Disc won't eject, screen acting up

    I don't know if this is a bi-product of my disc not ejecting, but when i restart my screen is just a gray color for a long period of time. I only recently got back to the main desktop. I have a blank disc in the drive, that won't eject. I have tried about every way possible to get the stupid thing out, but it won't eject. If anyone can explain the gray screen or why I can't get my disc out, please help. THanks.

    Hi tuckershort,
    I think your mac sees the cd and tries to boot from it, since it can't find a system on that cd it gets stuck on the grey screen.
    I know you mentioned "I have tried about every way possible to get the stupid thing out" but can you be more specific as to what methods you tried ?
    Unplugging usb keyboard and mouse, then holding down the trackpad mousebutton while booting should eject it.
    If that doesn't work i read a while ago that carefully inserting a creditcard into the slot and pressing down on the disk gently, then holding the mouse button while booting, should work.

  • Hi guys, I recently got a new MacBook Pro with a USB Superdrive. A disc won't eject, does anyone know of a way to eject it? I'm in Morocco for the next 10 days so going to an Apple store is not possible. Any help would be gratefully received, thanks

    Hi guys, I recently got a new MacBook Pro with a USB Superdrive. A disc won't eject, does anyone know of a way to eject it? I'm in Morocco for the next 10 days so going to an Apple store is not possible. Any help would be gratefully received, thanks

    Five ways to eject a stuck CD or DVD from the optical drive
    Ejecting the stuck disc can usually be done in one of the following ways:
      1. Restart the computer and after the chime press and hold down the
          left mouse button until the disc ejects.
      2. Press the Eject button on your keyboard.
      3. Click on the Eject button in the menubar.
      4. Press COMMAND-E.
      5. If none of the above work try this: Open the Terminal application in
          your Utilities folder. At the prompt enter or paste the following:
            /usr/bin/drutil eject
    If this fails then try this:
    Boot the computer into Single-user Mode. At the prompt enter the same command as used above. To restart the computer enter "reboot" at the prompt without quotes.

  • Optical drive won't eject and can't power off from Apple menu!

    I have a Quicksilver that has almost always acted great but ever since I physically moved the machine to another room I've been having intermittent problems. Here's a quick summary:
    -Overall more sluggish performance
    -Occasionally the optical drive won't eject and I have to restart the whole machine. (I did replace the drive a couple years ago but have never had any problems until now).
    -I can no longer shut down/restart from the apple menu, i have to push the power button in.
    I used to get device removal error messages at inappropriate times but that seems to have stopped since I reseated my USB 2.0 card. Here's a list of the other remedies I have tried:
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    -Ran DiskWarrior
    -Re-imaged entire boot drive
    I can't remember if I've tried zapping the PRAM because this problem has been going on for about five months. None of this was an issue before I carted the machine into another room so hopefully I haven't dislodged anything. Also, I notice a lot of static build-up in the room despite the hardwood flooring. Perhaps that could be an issue and if so, any suggestions?
    I was dreading that it could be my logic board, any advice?
    thanks,
    Jesse

    Well....it may be fine for you to accept an inferior item, not I. I paid for a unit that was supposed to be fully operational and work as designed. I will not accept having to reboot every time I want to put a CD or DVD into my computer! That's like having to restart your car so the headlights work. Even if one doesn't drive at night, you would still expect the headlights to work ANYTIME you want them without the extra steps. I know "where" the issue is and I know "why" the issue is BUT unfortunately, there is not a fix I can find. Between uninstalling and reinstalling drivers and applications and etc. I give up. They will replace my unit according to Lenovo, with a brand new laptop. Should this one have the same issue, I will be disputing my CC charge, and sending the unit back to them for a full and complete refund. I wish I had a copy of WIn8 or Win7 without Lenovo's proprietary software embedded. I bet the unit would work as designed then, but to have them rewrite or add software with hooks directly into the core system is a recipe for disaster. I encourage you to do something about yours also. The more people that ALLOW this "type" manufactured fleecing, the more it will occur.
    I guess I will find out just how well this replacement process works.

  • My MacBook air is not unfreezen it has been more than 2 hours and it won't unfreeze. I have tried everything and it will still not work

    My MacBook air is not unfreezen it has been more than 2 hours and it won't unfreeze. I have tried everything and it will still not work

    Press and hold down the Power button for 6-10 seconds to force the computer to shut down. Wait a couple of minutes then try restarting.

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    Help my moms 3gs iphone won't ring. We have tried everything from resetting the phone and checking the side of it. Help us.

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