Disc wont install photoshop because it says i have a prexisting version which i need to uninstall
I assume it's refering to a trial version I tried to use a while ago. But I've already uninstalled that and it still won't work. The other 3 creative suite programs are ready to install. I use a Mac. Help!
How did you uninstall the trial? Did you utilize the uninstaller located in Applications/Utilities/Adobe Installers?
If not then please try using the CS Cleaner tool - http://helpx.adobe.com/creative-suite/kb/cs5-cleaner-tool-installation-problems.html to remove the remainder of the installation.
Similar Messages
-
I got a new mac with lion on it and I transfered all my stuff from the old mac to the new one. When I went to use iwork the programs did not work anylonger (I do own the disc and tried reinstalling but no good). I found the update for Keynote on the apple site and that solved the problem for keynote. Then I saw the update for the whole iwork program and tried to do that as well but it won't let me run it because it says I have a newer version of Keynote already installed. How do I get the update to work or how do I get the same type of update for numbers and pages individually? Thanks!
Try the following user tip with that one:
Empty/corrupt iTunes library after upgrade/crash -
I cannot install an update on Photoshop 11 because it says I have programs running that must be closed. I have no programs running and I have restarted my computer twice and am unable to install this update. Also, I need the update because the tutorial for 11 shows a completely different screen than I have on my version of 11. Please advise.
Garbage which operating system are you using? Have you tried using the Task Manager/Activity Monitor to close the offending application/process?
-
I cannot download Photoshop because it says my scratch discs are full ?
I cannot download Photoshop because it says my "scratch discs" are full ?
Sound like you the disk you download to is full. The Photoshop download is over 1GB in size. Check that your download has a few GB free.
-
my ipod wont let me buy any appps because it says i have an invalid security code for my moms credit card but its the right one. and it also says i owe money for upgrading an app does anyone know how to remove my moms credit card cause i cant figure itout
To change asccount information see:
Changing Account Information
For the code issue this may help.
iTunes Store: My credit card's security code or zip code does not match my bank's records
For a standard iTunes account you need a valid payment method even for free apps and app updates.
What is making it think that you own money for an app upgrade? -
When I install Photoshop CC it says that an update failed to download and whenever I retry it doesn't work. How do I fix this?
Update that fail can sometimes be downloade and installed manually also here is a Trouble shooting Update guide http://blogs.adobe.com/crawlspace/2012/07/photoshop-basic-troubleshooting-steps-to-fix-mos t-issues.html#TroubleshootUpdates
Adobe - Photoshop : For Windows
Adobe - Photoshop : For Macintosh
Use the CC Cleaner Tool to solve installation problems | CC, CS3-CS6 -
I am trying to re-install Photoshop CS6. The files have downloaded but I get and error message that the Adobe Support Advisor is required to determine what the installation probIem is. I click on the link that says "get the Support Advisor here only to be told the Support Advisor no longer exists!! A blind loop. I need to have Photoshop CS6 installed...what do I do from here??
The CC Cleaner Tool assumes the Akamai Download Manager is activated and it has not. It seems to be the missing file that triggers the error message. \in a previous re-install I was prompted to download & install the Akamai Download Manger, but not this time. Is there somewhere on the Adobe website that I can download it??
-
I threw up the box before installing photoshop elements 13 and now i can not installed my brand new photoshop because i do not have a serial number
When you buy software, the serial number is really what you're buying, since the software is typically downloadable. So don't throw it away in the future.
If you registered the software before you threw away your serial number, then Adobe may have a record of your purchase.
You could try chatting with a Support Agent:
https://helpx.adobe.com/adobe-connect/kb/connect-chat-support.html -
When installing photoshop the computer says that I have a Beta version of Photoshop on my computer and that I should take that away! But I can´t find it.
run the cleaner and then try installing, Use the CC Cleaner Tool to solve installation problems | CC, CS3-CS6
-
Im trying to create my apple id but it wont let me because it says that i dont meet the minimum age
im trying to create my apple id on my ipod touch but it wont let me because it says that im not the minimum age
If you are not 13 as determined by the birthdate you enter, you can't create an account.
-
I have an issue installing photoshop CC trial, I currently have elements and wanted to see the differences before buying, when installing through the creative cloud app I get the error message Exit Code: 7 Please see specific errors below for troubleshooting. For example, ERROR: DW041 ... -------------------------------------- Summary -------------------------------------- - 0 fatal error(s), 1 error(s)
ERROR: DW041: INSTALLDIR Volume D:\ doesn't exist. ------------------------------------------------------------------------------------- System Requirements and it will not install, It says cant find the path D: im not sure why because as far as I can see its set to install on drive C: which is where I want it!Exit Code: 6, Exit Code: 7 Installation Errors - http://helpx.adobe.com/creative-suite/kb/errors-exit-code-6-exit.html
Troubleshoot with install logs | CS5, CS5.5, CS6 - http://helpx.adobe.com/creative-suite/kb/troubleshoot-install-logs-cs5-cs5.html for information on how to review your installation logs -
itunes will not update on my computer and now wont detect my ipod. it says i have to contact an addministrator. what do i do?
Hi enp518,
Welcome to Apple Support Communities.
We have some information in this article that may be helpful:
Trouble installing iTunes or QuickTime for Windows
http://support.apple.com/kb/HT1926
To install iTunes or QuickTime software, you need to be logged in as an administrator on the computer. If you're not sure if you have administrator account access, you may find this Microsoft article helpful:
Windows 7: How do I log on as an administrator?
Otherwise, refer to the Help documentation from Microsoft, contact your IT department, or visit support.microsoft.com for more information.
Best,
Jeremy -
hello, I am trying to reinstall os x lion in my macbook pro mid 2012, from my recovery disc, and its imposible because every time I have problems to download de installer or something that is required to do that. what can I do?
When you do get it downloaded, before you do anything else, save the Lion installer - make a copy and put it somewhere safe. you can then reuse, make a clean install and other things.
OS X Lion Install to Different Drive
How to create an OS X Lion installation disc MacFixIt
Migration Assistant Update for Mac OS X Snow Leopard
http://www.apple.com/support/lion/installrecovery/
Create an OS X Lion Install disc
http://reviews.cnet.com/8301-13727_7-20080989-263/how-to-create-an-os-x-lion-ins tallation-disc
How to clone your system:
http://macperformanceguide.com/Mac-HowToClone-backup.html
http://macperformanceguide.com/Mac-HowToClone.html
http://www.macupdate.com/app/mac/7032/carbon-copy-cloner
http://www.macperformanceguide.com/blog/2012/20120711_2-MacPro-internal-clone-ba ckup.html
Yes I strongly recommend making a clone you can boot from in addition to use TimeMachine.
Carbon Copy Cloner will also offer to copy and make a Recovery partition on the 2nd drive. -
I just downloaded the new iOS 7.0.3 software and it told me to download iCloud. So I did and now I can't download or update my apps because it says I have the wrong billing address. I know I have the right billing address. How do I fix the problem?
You can authorise your account on the Mac's iTunes via the Store > Authorise This Computer drop-down menu at the top of iTunes e.g. :
If you still have your PC then you could also copy the content over from that : http://support.apple.com/kb/HT4527 -
Can't update quicktime on windows xp. I have 7.3.1 and when I try to install 7.7.3 it says I have a newer version already installed??? Even uninstalling the older one, it still says the same thing. I haven't been able to update it since 2007.
Download the Windows Installer CleanUp utility from the following page (use one of the links under the "DOWNLOAD LOCATION" thingy on the Major Geeks page):
http://majorgeeks.com/download.php?det=4459
To install the utility, doubleclick the msicuu2.exe file you downloaded.
Now run the utility ("Start > All Programs > Windows Install Clean Up").
In the list of programs that appears in CleanUp, select any QuickTime entries and click "Remove", as per the following screenshot:
Quit out of CleanUp, restart the PC. Now try another QuickTime install. Does it go through properly this time?
Maybe you are looking for
-
Updated to ios6 and now it won't work in the car
**** - this apple help is really not helping i updated my iphone to the io6 and now it doesn't work in my car. Why's that? I tried another iphone with the same problem, it was just updated to io6 and now nothing works ***
-
I downloaded some 96khz/24bit flac files and tried to play them on my MacBook of late 2007. First, I used Songbird to play the files and hook up my Cambridge Audio DacMagic via USB but observed that the output was only at 44.1khz, I.e. just CD qualit
-
Core dump using OCI HP 32 bit package
Does any one successfully run OCI application on HP using 32 bit libraries? I got core dump at the end of running application, around desctruction part. Following are the statement I got from GDB: #0 0xc005db14 in pthread_mutex_destroy+0x18 () from /
-
Hi, I need to generate target recursive structure dynamically. When I right click on recursive node (In message mapping), it gives me option "Expand Recursive Structure". But how to achieve this dynamically (run time)? Any help would be appreciated.
-
Can BI Publisher 11.1.1.5 output native Excel 2007 format?
I've tried auto-generating an RTF layout template from a very simple data model, but the layout can only produce old Excel format. When I set it to Excel2007, I get the following error in my BIP log: [2012-03-08T11:31:16.457-08:00] [AdminServer] [WAR