Disconnect wifi and use usb instead on officiate pro 8600 plus

I've had to disconnect my wifi network on the printer. however the printer will not register the change, and refuses to stop wifi blue light blinking, ordering me to turn on wifi to operate printer, which I can't do. I can't get the wireless demand to turn off so I can print with an usb cord. my mac does not have a disc drive. i've gone through all my other support options and desperately need your assistance. thanks so much! jazz

Hi , Welcome to the HP Forums! I noticed that you trying to use a USB connection instead of wireless, with your HP Officejet pro 8600 plus. I am happy to help! The printer can be reset to factory defaults by selecting Setup Menu > Tools > Restore Factory defaults > Yes. Once this is done, if you had the software installed on your Mac as a wireless connection already, you will need to Uninstall the Printer Software, and then re-install the software, by downloading the full feature software and drivers. If you do not know the Operating System you are using, please visit this website. Whatsmyos. Hope this resolves your issue, and thank you for posting! “Please click the Thumbs up icon below to thank me for responding.”

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My airport extreme (generation 5) was set up using wifi and has worked flawlessly (on macbook pro 2 iphones and window 7 HP pc)until recently. I have reset to factory defaults over and over but still cannot get on the internet. Any suggestions?

My airport extreme (generation 5) was set up using wifi and has worked flawlessly (on macbook pro 2 iphones and window 7 HP pc)until recently. I have reset to factory defaults over and over but still cannot get on the internet. However I can then take my DSL cord and insert it in a different Ethernet port other than the WAN port and I can get internet on my Mac and iphones but only wifi on my husband's PC. I hate to spend another $179 if this is just something I'm doing wrong. Please help

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Officejet Pro 8600 Plus prints part of page and quits

My brahd-new Officejet Pro 8600 Plus prints part of page and quits. The manual said to clean the print heads and align the printer. I did both of those. It made the problem worse. I'm printing on photo paper - HP Premium Plus. It happens about 1/2 the time.

Hi beantowner2,
I would like to begin with a few questions,
Does this happen when you copy a photo, or only when you print form the computer?
Do you have the printer connected directly to a wall outlet or a surge protector?
What operating system and version is on the computer?
Is the printer connected to the computer with a USB cable or wirelessly?
If you have a WIndows operating system please download and install the latest firmware version for the printer. HP Officejet Pro 8600 N911g_n Firmware.
If you are using a surge protector, I suggest disconnecting and connecting the power directly to a wall outlet.
Issues when Connected to an Uninterruptible Power Supply/Power Strip/Surge Protector
In this document you will see,
ISSUE:
Problems or issues may arise when an HP LaserJet series printer is connected to an uninterruptible power supply (UPS), a power strip, or a surge protector
This is not limited to Laserjet printers.
I look forward to hearing back from you.
Please click the Thumbs up icon below to thank me for responding.
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Sunshyn2005 - I work on behalf of HP

HP Officjet Pro 8600 Plus (wifi) - printer keeps losing connection to Win7 PC

Hi,
My 2 months old HP Officejet Pro 8600 Plus has started to lose connection to Win7 PC. Connection is setup using Wifi. This can be fixed by disconnecting and connecting printer to wifi again, but this needs to be done every time the connection is lost so it's not really solving the issue.
The printer has been working nicely with out-of-the-box setup for 2 months. The problem started to occur yesterday after installing a proposed automatic SW update to printer.
Any ideas how to solve this connection issue? (other than not installing any proposed updates if everything is working nicely..
Thanks,
Tuomas

Hi,
Try connecting the printer to the router using a manual IP address which should resolve this.
To assign manual IP refer link below.
http://www8.hp.com/h20621/video-gallery/us/en/customer-care/1972074076001/assigning-your-hp-printer-...
Although I am an HP employee, I am speaking for myself and not for HP.
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--Please mark the post that solves your problem as "Accepted Solution"

Officejet Pro 8600 Plus won't print or scan wirelessly using Mac OS 10.

Mac OS 10.9
Wireless
My printer was working fine until today. Then when I used the control panel to scan a page I went through the steps and got to scanning and got the message I needed to enable "Scan to Computer" in the HP Utility. I went there and it was unchecked. Seems I had this problem every time I did a new scan job in the past. It wouldn't retain than check. So I checked it and after awhile I got the message "Communication Error" and to check my connections and if that didn't work restart my computer and printer. I did that and also restarted the router but it didn't help.
Then I tried printing from Word, which has always worked but it didn't this time. The printer icon on the right of the dock came up, bounced a few times then disappeared with nothing happening on the printer.
So I deleted and reinstalled the printer. No help. I downloaded and installed HP software and firmware updates. No help. I went through wireless setup. No help
BTW, all along I got good "Wireless Network Test" results. I says it's connected but nothing happens when I try any functions of the printer.
If I can find a USB cable I will try to see if wired works.
Any suggestions would be appreciated.

Hey @neoflyer,
I would like to assist you today with resolving the wireless printing and scanning issues you're experiencing on your HP Officejet Pro 8600 Plus e-All-in-One Printer on your Mac OS X 10.9 Operating System. You mentioned that you have powercycled the devices, reran the wireless setup, and uninstalled and reinstalled the software and drivers to no avail. I'm going to suggest a few additional troubleshooting steps to verify if this is a computer issue or a network issue.
Step 1: Gather the IP and Open the EWS:
1. On the screen of your printer select the wireless button:
2. Under the Wireless information you should see your IP address
3. Open up your internet browser on your Mac computer and in the website address bar just type in your IP address. Please do not include www.
4. After you enter your IP address in the website bar go to that website
5. If the website for your printer opens than that proves with 100% certainty that your printer and computer are 'talking' to each other on your wireless network. If the website fails to open than you have a network communication issue with your router.
If the website fails to open please powercycle your network again:
How to Properly Powercycle a Network:
First, unplug the power cable to your Router
Once your Router is unplugged, turn off your printer
Next, shut down your computer
After 30 seconds to 1 minutes, plug your Router back in
Next, turn on your printer
Turn on the computer
After a few moments check on your computer and ensure that the internet is working. Once it is, hit the wireless button again on the printer to see if your printer got a new IP address. Using the IP address enter it in the address bar of your internet browser and now see if the website for the printer opens.
If the website for the printer opens successfully please follow the steps below:
Step 1: Uninstall Drivers and Software:
From the computer desktop, double-click the Macintosh HD, and then click Applications.
Click the Hewlett-Packard folder.
Double-click the HP Uninstaller, and then click Continue.
Select the product to uninstall, and then click Uninstall.
When prompted, type the Administrator name and Password, and then click OK.
From the Macintosh HD menu, click Users.
Click the correct user name.
Click Library.
Click Preferences.
Click and hold the cursor on the first file that starts with "HP," and then drag the file to the Trash icon on the taskbar. Complete this step for each file that starts with "HP."
Close out of Preferences.
Click the Trash icon on the taskbar, click the Empty button, and then click OK to empty the trash.
Step 2: Verify and Repair your Disk Permissions on the Mac:
Open Macintosh HD and go to Applications
Go to the Utilities Folder
Open the Disk Utility
Select the Hard Drive volume you are using (usually on the left)
Select Verify Disk Permissions
Once that process is done, select Repair Disk Permissions
Step 3: Check for Apple Updates:
Go to Apple
Select System Preferences
Select Software Update
Click Update Now
Install your available updates
Restart your computer
Step 4: Reinstall your Software and Drivers:
1. Please click the following link to download the appropriate Mac OS X 10.9 drivers for your printer: Mac: HP Officejet Pro 8600 series Full Feature Software and Drivers
2. Once downloaded, run through the step by step screens to reinstall your network printer
3. Once the printer is reinstalled, attempt a print and a scan!
Please let me know if these steps resolved your issue. Thanks for reaching out to the HP Support Forums. Good luck!
X-23
I work on behalf of HP
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My HP Officejet Pro 8600 Plus is always off line and doesn't print anymore

I use my HP Officejet Pro 8600 Plus with the wi-fi.
it worked for 3 months, in the las week it is not working anymore.
I verified the Ip , I verified the connection.. Nothing works
it is really frustrating
thanks for helping
Chiara
This question was solved.
View Solution.

Hi there @Mizia , Welcome to the HP Forums!
I saw your post about your Officejet 8600 Plus disconnecting from your wireless network, and I hope to help. I have some suggestions for you to try below that could help re-establish the connection between the two!
Try power cycling the network devices:
Turn off the printer and computer and unplug the router for 1 minute (do not press any buttons on the router).
Plug the router back in and wait another minute, next turn on the printer and computer.
Try the steps in this document:
HP Officejet Pro 251dw, 276dw, and 8600 Printer Series - Printer Does Not Maintain Wireless Connecti...
Hopefully the connection is back when you're done the steps above. If there are any issues, please let me know the details and also include with OS you're running on your computer.
Have a great Monday!
R a i n b o w 7000I work on behalf of HP
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HP Officejet Pro 8600 Plus - Fax answering incoming calls instead of answering machine

I have set the fax up on my new HP Officejet Pro 8600 Plus & the fax test report at the end passed everything & yes I have used the right cord for the phone (the one which came with the fax) however when someone calls, the fax picks up the call instead of the answering machine.
Can anyone tell me how to fix this please?
This question was solved.
View Solution.

If you only get fax once in a while, I would suggest turn off auto answer on the 8600, and when you hear the fax tone, *#123 to tell the fax machine to pick up. That way, you can leave your answering machine the way it is, and not miss the faxes either.

WiFi Wireless Setup Wizard produces Blue Screen of Death on Officejet Pro 8600 Plus

The wireless setup wizard on my Officejet Pro 8600 Plus is failing immediately after "scanning for networks". I get a blue screen of death with error message B8494B00, followed by "turn printer on and off" with flashing screen.
I bought the printer about one month ago and it has worked perfectly so far. My Apple Time Capsule failed yesterday, so I bought a new one (latest model) and had to set up the wireless network again. When I tried to do so on the printer, I got the error for the first time. Nothing else had changed. Other devices are working with no problems on the new network. The computer is an Apple iMac running OS Mountain Lion.
I have tried turning the printer on and off, disconnecting the power and reconnecting, then turning it on again, but no result. I have restored the wireless to factory settings, but no difference.
Please help.

Right off I have to tell you I do not "speak Mac".
I assume the "Apple Time Capsule" is a name for a network router? A syncing device?
Unless I am mistaken:
You do not need the Wizard to set up the network -- it is pretty software for an HP PC; when it works, it can make things easier. The setup Wizard is not necessary for the process. I should think this is true for the Mac.
=====================================================================================
If you cannot get someone from the Printing group to answer your specific concern,
you may have succes with the following:
The User Guide has pretty good detail on how to set up the networking necessary to get the printer connected to either a PC or Mac environment. Assuming you can get the printer to "Reset network settings" (User Guide, page 222), then you can re-enter the information you require manually. It is a bit tedious, but is may work better than fighting the Wizard.
OfficeJet Pro 8600 User Guide
You may be able to circumvent sone or all of this by reinstalling the Full Feature Software for your printer -- that assumes you are first able to "reset network settings", at least, and get a printout test page to verify that the reset actually worked.
Select your printer from HP Office Jet 8600 series
Mac – By Garland_M
HP Wireless Printer Setup (Tutorial Video)
Mac
YouTube Search - HP printer install for mac
Good Luck!
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HP Officejet Pro 8600 Plus and HP Pavilion dv7-7073ca

1. HP Officejet Pro 8600 Plus and HP Pavilion dv7-7073ca
2. Operating System
Windows 7 64-bit
3. Error messsage: Blue Screen and Crash. Can't PRINT Wirelessly or Wired + Blue Screen Of Death when printing a document with Microsoft Office. It then restarted the entire computer.
It might have said something about BIOS
4. Any changes made to your system before the issue occurred
No, all I did was install the software that came on the Officejet disc
I don't know what to do. I tried to create an adhoc network, and that didn't work. I tried to connect it via usb cable and the whole computer crashed. I tried to set up a router and then it would not connect to the internet.
Why is this design so flawed? Every wireless printer I have had does this and will not work easily or permanently. You should just be able to connect instantly to your computer and voila, you can print. But nothing seems to work. Mind you, the constant variable here is me, and I have little patience for spending days trying to get this to work. But I am a student, and this is holding back valuable study time.
What do I do???
Any advice appreciated...can someone tell me step by step how to do this? I followed the instructions in the books, but ended up well...you know, so that's why I'm here.

I had the same issue, officejet pro 8600 plus causing blue screen of death on my new computer. After several frustrating months trying everything, I fould that my new computer has 3.1 USB ports, this printer doesnt like them, they need a 2.1 USB port.
For whatever reason USB ports are not backwards compatible, so I plugged the USB cable into the 2.1 port and no more crashes.
3.1 ports are blue, 2.1 ports are black ( the plastic inside)
Hope this helps

Officejet Pro 8600 Plus will not print but is connected and says that the print job is 100% Complete

Hi All,
I'm printing from a MacBook Pro using OSX Lion. It says that Officejet Pro 8600 Plus is connected and that the print jop is
100% complete except that nothing comes out of the printer. I've done all of the test prints and they've printed just fine.
I tired all of the troubleshooting steps listed on the support guide and still nothing. HELP!

Not a reply but another plea for help.
There seem to be so many people with wireless problems that a) it seems silly to start a new thread and b) which one to enter my own plea.
-Printer bought about 2~3 weeks into Sept 2012
-Installed onto Macbook Pro running Lion (full updated at that time)
-Both wireless scanning from printer to computer and initiated from computer worked fine.
-Printer, with full choice of duplex, layout etc, worked fine. (Even left 5star feedback somewhere!)
-Set up eprint. That OK, too. Fine from iPad2 and SE Arc S printing photos.
-Somewhere along the line it stopped communicating with my MBP
-Out of interest, since there seemed to be no problems with an Acer laptop running Vista, I booted the MBP from an external drive on which I'd done a backup of my 10.6 system iMac (>300Km away: can't try that). Installed HP software from disc. Seemed fully functional. Odd. Very odd.
-Restarting with Lion on MBP, tried again. Looks as if it might work, but loses connectivity. Tried manual address on printer.
-Booting from 10.6 system again, reinstalled Lion on MBP (wondering if conflict between HP and Apple updates)
-Reinstalled HP software from disc.
Still didn't work.
-Brought Lion up to date. Downloaded most recent dmg file from HP. Looked for updates. Have applied firmware update to printer
8600 doesn't list my MBP as available computer to scan to
[But all the test pages done whilst in HP Utility, and others, get sent through]
Am getting rather fed-up with all this; never, ever before have I had so much printer problem.
There seem to be a number of Lion users out there with the same problem. So far -but very infrequently tried- other machines/systems seem OK, therefore I am coming to the conclusion that it is an Apple<> HP conflict. If not sorted soon the printer will be returned as it is not fit for purpose. I'll revert to using my seldom problematic, non duplex A3 Brother.
Hrumph
Please help, someone! Either with a pointer to something I've not yet tried or by analysis and rapid availablity of updated software.
Thanks,
Mike W

My Office Print Pro 8600 Plus will not print pdf files sent to it from an iPad using ePrint.

My Office Print Pro 8600 Plus will not print pdf files sent to it from an iPad using ePrint. I just get an error message when I go to the HP Eprint centre. It does print the cover e-mail but nothing else. The attachment is not secure as far as I can see. I have tried sending an attachment from my Mac and that worked fine.
This question was solved.
View Solution.

Hello krnkln3.
Are you trying to send the PDF as an attachment in an e-mail sent to the ePrint e-mail address of the printer or are you trying to print using the ePrint app?
Try sending the same PDF document to the printer's ePrint e-mail address and let us know if that works. If this works but using the ePrint app is not working, maybe the ePrint app is not working fine with this PDF document (it could be due to it's size or something else). Remember that you can always use the e-mail ePrint address of the printer to send PDF documents as the processing is happening at the HP servers and not in your iPad as when you try to send it using the ePrint app.
Cheers!
Wixma.
I am an HP employee.
Say thanks by clicking the Kudos star in the post.
If my reply resolved your problem, please mark it as as Accepted Solution so that it can be found easier by other people.

HP Officejet Pro 8600 Plus not able to use full features

HP Officejet Pro 8600 Plus (Model No. N911h)
Serial No.[Personal Information Removed]
Windows 7 Professional Service Pack 1
The printer is being used on the desktop as a network printer. Windows Firewall is turned off. Office uses Trend Micro Antivirus. Able to use full features like digital fax, print, scanning only when Trend Micro Office Scan is offloaded. Printer was taking dynamic port so created Standard/TCP-IP port created. Even this did not solve the problem. Trend Micro administrators say the port is open. Not sure if anything particularly needs to be allowed by Trend Micro. Spoke with HP support system over phone. They are also not sure what is to be done rectify the problem.

Hello,
I see that you're having an issue unblocking ports for the printer.
Here is a list of the ports that needs to be unblocked. Hopefully this will help.
Incoming ports (UDP) are destination ports on the computer while outgoing ports (TCP) are destination ports on the
HP device.
• Incoming (UDP) ports: 137, 138, 161, 427
• Outgoing (TCP) ports: 137, 139, 427, 9100,
9220, 9500
The ports are used for the following functions:
Printing
• UDP ports: 427, 137, 161
• TCP port: 9100
Photo card upload
• UDP ports: 137, 138, 427
• TCP port: 139
Scanning
• UDP port: 427
• TCP ports: 9220, 9500
HP device status
UDP port: 161
Faxing
• UDP port: 427
• TCP port: 9220
HP device installation
UDP port: 427"

HP Officejet Pro 8600 Plus N911g Devices and Printers Page Is Slow to Open

Hello, I have HP Officejet Pro 8600 Plus, model N911g, installed as a wireless printer. I have Windows 7 64-bit. My Devices and Printers page takes over two minutes to open. While I am waiting, if I go to Print Spooler Services and click Restart, the page opens right away. Once the page is open, in the HP Officejet Pro 8600 Plus device, I ran Troubleshooter and it took about 1/2 hour to finish, and it reported and supposedly fixed a problem in the Print Spooler service. The assigned Port looks like a recovered port. However, if I restart the PC and try to open Devices and Printers again, the delay is still present. I had trouble installing the HP program including the Scan to PC functionality, because response time was so slow. Now it's installed and working, but the HP program is quite slow to open. The spinning circle spins and then stops, almost like it has given up opening the program. Then several minutes later the program opens or the requested action begins.

Check the document I linked below. Step 6 might be the solution you are looking for but it will not hurt to start from the top.
http://h10025.www1.hp.com/ewfrf/wc/document?docname=c02817031
Binary_Zen (worked at HP )
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Please mark Accept As Solution if it solves your problem

Disconnect wifi and use usb instead on officiate pro 8600 plus

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