Discover Plus works with internal IP, Gives error with External IP

Oracle 9i Discoverer plus works with internal IP but when I try to access using the external IP it gives error while trying to load workbook wizard.
Error : Unable to Connect to Discoverer Application contact Administrator

Hi Sree
Well a virtual host will certainly help working with a firewall its may mode of operation is to allow a different IP and / or DNS URL to work.
Are you sure the virtual host you added is the correct one as per what you want to do? I ask because you may have one in there for a different reason.
As I mentioned earlier though, whilst I am happy to contribute and try to help I am by no means an expert in doing what you are trying to do. I've always thought that changing a name like this would involve a re-install of the server which is something I believe you are trying to avoid. Personally I don't recall seeing a situation like yours work without re-installing which is why I encouraged you to speak with Support.
Best wishes
Michael

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