Discoverer 4i Viewer Error

In our company we installed the Oracle Discoverer 4i Early Adpator and, when we try to use the Discoverer Viewer, an error occurs.
This error happens when I apply the parameters of a worksheet and the symptom is like a download of a file, named "ca54zrse.txt". The content of this file is:
"java.lang.NullPointerException
at oracle.discoiv.session.model.ModelQuery.run(ModelQuery.java, Compiled Code)
at oracle.discoiv.session.model.ModelQuery.run(ModelQuery.java, Compiled Code)
at java.lang.Thread.run(Thread.java, Compiled Code)"
When it occurs, the connection with the database is dropped and I have to connect again.
I'm using Oracle Database Enterprise version 8.1.7.
What can I do? Is it a network error or a database error?
Please, help me!
[email protected]
[email protected]
null

Check your jserv.conf as well as zone.props
Check these area closly
CHW
null

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    https://forums.oracle.com/forums/search.jspa?threadID=&q=ORA-01555&objID=c3&dateRange=all&userID=&numResults=15&rankBy=10001
    https://forums.oracle.com/forums/search.jspa?threadID=&q=ORA-01555+AND+Materialized+AND+View&objID=c3&dateRange=all&userID=&numResults=15&rankBy=10001
    Thanks,
    Hussein

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