Discovery Issues with OnCommand Plug-in 4.1 for SCOM 2012 R2

Question

I have a customer who has a NetApp cluster with FAS8040s running 8.2.1 in cluster-mode. The have SCOM 2012 R2 UR6 and the OnCommand 4.1 SCOM plug-ins. I can do an initial discovery of the cluster and it pulls back the SVM, but no other objects are discovered...no LIFs, no Nodes, no Volumes etc. I've been over the install doc many times and have not found where I might be doing something wrong. I've also searched on the interwebs and found a few suggestions, but none have changed the outcome. I've ensured the overrides are appropriate and to be sure its not a rights thing, I'm using "the" admin account. I see no indication of issues in:- The OnCommand Event Log- The OC.SCOM.logs (even in debug mode)- The SCOM task status Any help would be greatly appriciated.

Answer 1

We are now using a Domain account and I still can't get any further. Below are the only indications of issues I can find. ******************************************************************************** Log Name:      Operations Manager
Source:        Health Service Modules
Date:          8/3/2015 6:27:00 PM
Event ID:      22406
Task Category: None
Level:         Error
Keywords:      Classic
User:          N/A
Computer:      SCOM_SERVER
Description:
The PowerShell script failed with below exception
System.Management.Automation.MethodInvocationException: Exception calling "CreateDomain" with "3" argument(s): "The specified user does not have a valid profile.  Unable to load 'Microsoft.EnterpriseManagement.HealthService.Internal, Version=7.0.5000.0, Culture=neutral, PublicKeyToken=121212121212121212'."At line:40 char:12
+     return [AppDomain]::CreateDomain("OC.Cluster.OM.Powershell.NonDefaultAppDoma ...
+            ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
   at System.Management.Automation.ExceptionHandlingOps.ConvertToMethodInvocationException(Exception exception, Type typeToThrow, String methodName, Int32 numArgs, MemberInfo memberInfo)
   at CallSite.Target(Closure , CallSite , RuntimeType , String , Object , Object )
   at System.Dynamic.UpdateDelegates.UpdateAndExecute4[T0,T1,T2,T3,TRet](CallSite site, T0 arg0, T1 arg1, T2 arg2, T3 arg3)
   at System.Management.Automation.Interpreter.DynamicInstruction`5.Run(InterpretedFrame frame)
   at System.Management.Automation.Interpreter.EnterTryCatchFinallyInstruction.Run(InterpretedFrame frame)
Script Name:    Monitoring.ps1
One or more workflows were affected by this.  
Workflow name: DataONTAP.Cluster.Monitoring.GetDataProtectionLagTimePerformanceData.Rule
Instance name: Storage virtual machine SVM_NAME.
Instance ID: {UUID_STRING}
Management group: MG
Log Name:      Security
Source:        Microsoft-Windows-Security-Auditing
Date:          8/3/2015 6:28:00 PM
Event ID:      4666
Task Category: Application Generated
Level:         Information
Keywords:      Audit Failure
User:          N/A
Computer:      SCOM_SERVER
Description:
An application attempted an operation:
Subject:
    Client Name:        OC_ACTION_ACCOUNT
    Client Domain:        DOMAIN
    Client Context ID:    111122222333
Object:
    Object Name:        IsUserAdministrator
    Scope Names:        50585907-7858-4488-ab9c-13e0eaac08be
Application Information:
    Application Name:    Microsoft System Center
    Application Instance ID:    22350934216
Access Request Information:
    Role:            Role
    Groups:            Group
    Operation Name:    User_IsAdministrator__Check (142)
Log Name:      Security
Source:        MOMSDK Service Security
Date:          8/3/2015 6:28:00 PM
Event ID:      26401
Task Category: (3)
Level:         Information
Keywords:      Classic,Audit Failure
User:          DOMAIN\OC_ACTION_ACCOUNT
Computer:      SCOM_SERVER
Description:
Data access operation: User_IsAdministrator__Check
Data access method: IsUserAdministrator
User name: DOMAIN\OC_ACTION_ACCOUNT
sessionId: uuid:UUID_STRING;id=NUM
********************************************************************************