Discussions and iPhoto 08 access plus question

I haven't been able to access the iPhoto 08 discussion but receive the following message:
"Error An error in the system has occurred. Please contact the system administrator if the problem persists. Useful links : Forum Home -- browse the forums here. Search Forums -- visit the search page to query all forum content."
As you see, I have been able to access this discussion!
Question: I think may be answerable with this group, too: Can you make/have sub-albums under an Album? If so, how is it done?
Thanks.

The iPhoto '08 forum is sick right now - I'm sure it will be back soon
You can not make sub albums but you can make folder and place albums in them - so you might have a vacation folder with Italy, Spain, Montana, etc albums in it
LN

Similar Messages

  • .Mac and iPhoto 6 access

    Hi,
    I want to make a gallery on my homepage but I get a message telling me I have to pay for the service. I have already subscribed for a year, punched in a username and password but apparently this is different from my Apple ID and therefore it is recognised as 'someone elses' .Mac account and not my own. How do I tell my Mac I have access so I can use the facility?
    Many thanks

    Geoff,
    I don't quite understand. Have you forgotten what you entered for your .Mac ID and password? Or is the .Mac ID just not working with iPhoto6, but works for other things, like mounting your iDisk or logging in at mac.com?
    Here's some information about iPhoto 6, posted by Colin Robinson. Apparently it will no longer create a HomePage album, but will create an iWeb page instead:
    http://discussions.apple.com/thread.jspa?messageID=1677911&#1677911
    (An Apple ID is not necessarily the same thing as a .Mac ID, since an Apple ID can be ANY email address. A .Mac ID can be also used as an Apple ID, though.)
    Post back with more detail about what you're trying to do.
    If you can't use the .Mac ID for anything .Mac, you might need to contact .Mac Support. Use the web form at the bottom of the Account page at Support:
    http://www.apple.com/support/dotmac/account/
    Dorothy

  • External H.D. and iPhoto library accessing in other programs

    I put my iPhoto library onto an external hard drive. When I am in some software program that I want to import a photo it will give me the H.D. option but when I click on the iPhoto library it will not open it. Will the library only open when I am in iPhoto? If so, how do I access my photos or do I have to select some and put them on the desktop before I begin the other software program? Thank you, Janet

    Janet
    Yes, the library is only for the use of iPhoto. Other apps are not allowed to surf the Library.
    There are many, many ways to access your files in iPhoto:
    For 10.5 users: You can use any Open / Attach / Browse dialogue. On the left there's a Media heading, your pics can be accessed there. Apple-Click for selecting multiple pics.
    Uploaded with plasq's Skitch!
    To upload to a site that does not have an iPhoto Export Plug-in the recommended way is to Select the Pic in the iPhoto Window and go File -> Export and export the pic to the desktop, then upload from there. After the upload you can trash the pic on the desktop. It's only a copy and your original is safe in iPhoto.
    This is also true for emailing with Web-based services. If you're using Gmail you can use THIS
    If you use Apple's Mail, Entourage, AOL or Eudora you can email from within iPhoto. In 10.5's Mail, you can access the Library directly from the New Message Window
    Uploaded with plasq's Skitch!
    If you use a Cocoa-based Browser such as Safari, you can drag the pics from the iPhoto Window to the Attach window in the browser.
    Or, if you want to access the files with iPhoto not running, then create a Media Browser using Automator (takes about 10 seconds) or use THIS
    Other options include:
    1. *Drag and Drop*: Drag a photo from the iPhoto Window to the desktop, there iPhoto will make a full-sized copy of the pic.
    2. *File -> Export*: Select the files in the iPhoto Window and go File -> Export. The dialogue will give you various options, including altering the format, naming the files and changing the size. Again, producing a copy.
    3. *Show File*: Right- (or Control-) Click on a pic and in the resulting dialogue choose 'Show File'. A Finder window will pop open with the file already selected.
    If the other application is an Image Editor:
    You can set Photoshop (or any image editor) as an external editor in iPhoto. (Preferences -> General -> Edit Photo: Choose from the Drop Down Menu.) This way, when you double click a pic to edit in iPhoto it will open automatically in Photoshop or your Image Editor, and when you save it it's sent back to iPhoto automatically. This is the only way that edits made in another application will be displayed in iPhoto.
    Regards
    TD

  • New to mac and iphoto, questions about photo structure & organization

    I bought a new Macbook Pro a couple of days ago and am still figuring things out. I wasn't displeased with windows...I just decided to try a mac anyway, So far, I adore it except for one thing, the pictures.
    I spent hours researching whether to download and use picasa 3 for mac or iphoto. I decided on picasa....and now I've changed my mind. (Mostly because I tried to take pictures of the moon tonight, and they looked great in camera, but Picasa could only pick up a black screen whearas iphoto actually saw and defined the moon- and with the editing software on the two, the picasa auto-edit looked like a picture that was created in microsoft paint, and iphoto came out with a beautifully contrasted photo).
    Now that I decided to use iphoto, I have been researching how to switch and still seem to have a lot of questions. (I've poked around numerous forums but have found conflicting answers on different sites).
    1) I organize my pictures by folders with the month and year. I know iphoto organizes events, which it seems to determine based on photo similarity. Will my photo structure still appear in finder -> pictures?
    2) Is it possible to stop iphoto from organizing my pictures and just trust me on what I want?
    3) All of my friends and family use PCs, and there is a chance that due to financial concerns, when I eventually replace my macbook pro (far in the future) I could switch to a pc. Does iphoto make transferring pictures more difficult? (If I understand correctly, it does not change the photo file, a jpeg is still a jpeg but I want to be sure)
    4) I do not want iphoto to duplicate all of the pictures already in my library....if I import from finder-users-pictures, will it simply use those, or duplicate all 150gb worth of pictures?
    5) Any other tips for someone completely new to macs and iphoto?
    6) This is very silly, but how do I uninstall picasa (I know how to uninstall on a windows but want to make sure I do things correctly on my mac!)
    Also, just a "bonus"- regarding events vs. files I create, will iphoto create events within the program but leave my file structure in the library it imports from alone? If I use finder to go to where I store my photos, will I still see my file structure regardless of what iphoto does?(Does that make sense? I'm having a hard time trying to describe it)
    I apologize if this question is foolish or misplaced- I did read many other posts but didn't see the answers I was looking for.

    Your questions are neither foolish nor misplaced.
    The first thing I strongly suggest is that you make a trial iPhoto Library. Import 100 or 200 pics and explore. Iphoto isn't right for everybody, and if you're going to use it you will need to rethink things a little.
    1) I organize my pictures by folders with the month and year. I know iphoto organizes events, which it seems to determine based on photo similarity. Will my photo structure still appear in finder -> pictures?
    A: Events are based entirely on Date and Time not on 'photo similarity' You can set the interval for what makes an Event in the iPhoto Preferences: iPhoto Menu -> Preferences -> General Pane: Autosplit into Events... And select from the drop down menu.
    Will my photo structure still appear in finder -> pictures?
    Yes or no, depending... iPhoto can run as a Referenced or Managed Library. In the former case, yes you files will be visible in the Finder, in the latter case they won't.
    Note that Referenced or Managed refers +only to file storage+ It offers no extra functionality, it does nothing at all. App like iPhoto are your go-to app for your photos. If you use it, then you never access the photos via the Finder. Ever. It's always via iPhoto or the many, many hooks into the OS that it has.
    I'll detail more on Referenced v Managed below.
    2) Is it possible to stop iphoto from organizing my pictures and just trust me on what I want?
    I'm not sure what you mean by this. Iphoto does basic date and time organisation by default. You can change it, you can change the location of the photos in Events, merge them and then using the other tools available - Albums, Smart Albums, Faces, Places etc you can organise your photos whatever way you want.
    But what do you mean by pictures. There is a distinction between Photos - the image of your child holding his dog - and files: A Jpeg is just a file. Iphoto is designed for you to +forget about the jpeg+ and get on with the interesting bit: the pics of your younger and his pet.
    3) All of my friends and family use PCs, and there is a chance that due to financial concerns, when I eventually replace my macbook pro (far in the future) I could switch to a pc. Does iphoto make transferring pictures more difficult? (If I understand correctly, it does not change the photo file, a jpeg is still a jpeg but I want to be sure)
    A Jpeg is a Jpeg is a Jpeg. If you migrate to another app or an entire OS you can export the photos plus any and all metadata you've added to the Finder and move it on. (Caveat: You cannot export Faces. There is no agreed standard on any system for exchanging this info.)
    4) I do not want iphoto to duplicate all of the pictures already in my library....if I import from finder-users-pictures, will it simply use those, or duplicate all 150gb worth of pictures?
    It can do either. And this brings me back to the Referenced v Managed discussion above. By default, iPhoto will Manage the files, that is, it will copy them into the Library. You can choose not to, but I strongly recommend that you don't:
    *How to do it:*
    Simply go to iPhoto Menu -> Preferences -> Advanced and uncheck 'Copy Files to the iPhoto Library on Import'.
    *What Happens:*
    Now iPhoto will not copy the files, but rather simply reference them on your HD. To do this it will create an alias in the Originals Folder that points to your file. It will still create a thumbnail and, if you modify the pics, a Modified version within the iPhoto Library Folder.
    *Some things to consider:*
    1. Importing and deleting pics are more complex procedures. You have to to put the files where they will be stored before importing them. When you delete them you'll need to remove the files from the HD yourself.
    2. You cannot move or rename the files on your system or iPhoto will lose track of them on systems prior to 10.5 and iPhoto 08. Even with the later versions issues can still arise if you move the referenced files to new volumes or between volumes.
    3. Most importantly, migrating to a new disk or computer can be much more complex.
    4. Because iPhoto has no tools for managing Referenced Files, if, for some reason, the path to the photos changes then you could find yourself resolving aliases for +each photo in the Library+ one by one.
    My own opinion:
    I've yet to see a good reason to run iPhoto in referenced mode unless you're using two photo organisers
    If disk space is an issue, you can run an entire iPhoto Library from an external disk:
    1. Quit iPhoto
    2. Copy the iPhoto Library as an entity from your Pictures Folder to the External Disk.
    3. Hold down the option (or alt) key while launching iPhoto. From the resulting menu select 'Choose Library' and navigate to the new location. From that point on this will be the default location of your library.
    4. Test the library and when you're sure all is well, trash the one on your internal HD to free up space.
    If you're concerned about accessing the files, There are many, many ways to access your files in iPhoto:
    *For Users of 10.5 and later*
    You can use any Open / Attach / Browse dialogue. On the left there's a Media heading, your pics can be accessed there. Command-Click for selecting multiple pics.
    Uploaded with plasq's Skitch!
    You can access the Library from the New Message Window in Mail:
    Uploaded with plasq's Skitch!
    *For users of 10.4 and later* ...
    Many internet sites such as Flickr and SmugMug have plug-ins for accessing the iPhoto Library. If the site you want to use doesn’t then some, one or any of these will also work:
    To upload to a site that does not have an iPhoto Export Plug-in the recommended way is to Select the Pic in the iPhoto Window and go File -> Export and export the pic to the desktop, then upload from there. After the upload you can trash the pic on the desktop. It's only a copy and your original is safe in iPhoto.
    This is also true for emailing with Web-based services. However, if you're using Gmail you can use iPhoto2GMail
    If you use Apple's Mail, Entourage, AOL or Eudora you can email from within iPhoto.
    If you use a Cocoa-based Browser such as Safari, you can drag the pics from the iPhoto Window to the Attach window in the browser.
    *If you want to access the files with iPhoto not running*:
    For users of 10.6 and later:
    You can download a free Services component from MacOSXAutomation which will give you access to the iPhoto Library from your Services Menu. Using the Services Preference Pane you can even create a keyboard shortcut for it.
    For Users of 10.4 and later:
    Create a Media Browser using Automator (takes about 10 seconds) or use this free utility Karelia iMedia Browser
    Other options include:
    1. *Drag and Drop*: Drag a photo from the iPhoto Window to the desktop, there iPhoto will make a full-sized copy of the pic.
    2. *File -> Export*: Select the files in the iPhoto Window and go File -> Export. The dialogue will give you various options, including altering the format, naming the files and changing the size. Again, producing a copy.
    3. *Show File*: Right- (or Control-) Click on a pic and in the resulting dialogue choose 'Show File'. A Finder window will pop open with the file already selected.
    *If you want to edit the photo in another application:*
    You can set Photoshop (or any image editor) as an external editor in iPhoto. (Preferences -> General -> Edit Photo: Choose from the Drop Down Menu.) This way, when you double click a pic to edit in iPhoto it will open automatically in Photoshop or your Image Editor, and when you save it it's sent back to iPhoto automatically. This is the only way that edits made in another application will be displayed in iPhoto.
    5) Any other tips for someone completely new to macs and iphoto?
    *To Push Home a point*
    For someone inexperienced with Macs and inexperienced with iPhoto I cannot stress enough that Managed Library is the way to go. I understand there is comfort in seeing all those folders. But inside the Library that's all there is: all those folders, stored so that an inexperienced user can't grub things up!
    The iPhoto Library Folder is a Package File. This is simply a folder that looks like a file in the Finder. The change was made to the format of the iPhoto library because many users were inadvertently corrupting their library by browsing through it with other software or making changes in it themselves. Want to see inside?
    Go to your Pictures Folder and find the iPhoto Library there. Right (or Control-) Click on the icon and select 'Show Package Contents'. A finder window will open with the Library exposed.
    Standard Warning: Don't change anything in the iPhoto Library Folder via the Finder or any other application. iPhoto depends on the structure as well as the contents of this folder. Moving things, renaming things or otherwise making changes will prevent iPhoto from working and could even cause you to damage or lose your photos.
    Now close that window and forget about it.
    So, once you've imported your photos to iPhoto in a Managed Library, the surplus duplicates are +your folders+. Of course, in time, trash them to get back the wasted disk space. But don't do it today or tomorrow. There's no hurry. When you feel confident that you understand how iPhoto is working and that's it's working for you, theat's the time to reclaim the space.
    I organize my pictures by folders with the month and year.
    If you want to duplicate your Folder Tree in iPhoto:
    Start at the bottom of the hierarchy and drag a folder of images to the Album Heading in iPhoto. The pics will be imported and an Album of the same name created.
    You can then create the Enclosing Folders in the iPhoto Window (File -> New Folder) and drag the Album to it. Folders can contain other Folders (Nested Folders) and Albums.
    However, is your folder system date based? Then this form of organisation is a bit pointless in iPhoto when Smart Albums or the Calendar tool (Click on the wee magnifying glass in the Search Box) mean you can find the photos taken on any day, month or year at a click. With Smart Albums it's easy to find photos from specific range - say, June 3 to August 25, 2009 etc.
    If your folder system is theme based - Xmas pics, Birthday pics etc, then you'll find Keywords are much more flexible, and can be used in conjunction with other criteria for making Smart Albums and searches.
    6) This is very silly, but how do I uninstall picasa (I know how to uninstall on a windows but want to make sure I do things correctly on my mac!)
    Drag the app to the trash and empty it.
    Regards
    TD
    v

  • Question about how Mac OS X stores file information for iMovie and iPhoto

    I'm relatively new to Macs (am using a 3yr old iMac and a new MBA running 10.6.4 and iLife 11) and I have this general question.
    I'm using the iMac for a lot of Movie projects and photos. I've very quickly filled up my 500Gb hard drive and I don't understand why other than this:
    I import a movie using iMovie and it's stored in an Events folder. I then make a project and it's stored in an Projects folder, I then share it to iTunes and it's stored in the iTunes Music/Movies folder. And I also see the movie in an iMovie Shared folder. In other words, it appears that a 2Gb movie (as an axample) becomes about 10Gb because it's saved in multiple places. Must I keep all of them?!
    With iPhotos, I've imported about 6Gb of photos from my Windows PC. No problem. I copied across all the directories and then imported them into iPhoto. I then thought I could delete all the directories as the iPhoto folder became 24Gb in size! Not sure how but it seems that as well as keeping my original 6Gb of photo directories it's also put them into the iPhoto directory and somehow made it a big folder size?! If I delete the original folders (since they're now in the iPhoto app folder) then I can't actually browse the JPGs files can I except from within iPhoto only?
    I've got about 80Gb of music, about 6Gb of photos and about 80Gb of movies. Somehow it's pretty much filled up 500Gb of hard drive (and very little other programs or files other than the normal iMac stuff it comes with) because of the way the Mac (iTunes, iMovie and iPhoto) seems to have the same thing copied everywhere.
    All input greatfully receive and apologies if I'm being thick.
    Richard.

    Richard
    I'll answer the iPhoto part for you.
    If you use iPhoto in its default setting then the images are copied into the Library on import. Yes you can now delete the directories you have copied over.
    then I can't actually browse the JPGs files can I except from within iPhoto only?
    Yes and no...
    The point of iPhoto is that it's your Photo Manager. It's the "go-to" app when you want to do anything with your Photos. - View them, edit them, email them, print them, use them in other apps, upload them whatever - all of these things are done from iPhoto.
    There are two advantages to working this way.
    1. You get to work with your Photos and don't have to think about files. This means the organisation possibilities are much greater than just files in folders. You can use Keywording, Smart Searching, Albums, Events and a plethora of other bases for categorising and therefore find your pics.
    2. iPhoto is integrated throughout the entire OS. That means your Library is available throughout the OS without iPhoto being open by means of Media Browsers. You can search your Library from a MEdia Browser and so on.
    So, while, yes, the files are not browsable via the Finder, there's no need to. Everything you need to do can be done with iPhoto.
    Want to edit the pics in something other than iPhoto:
    You can set Photoshop (or any image editor) as an external editor in iPhoto. (Preferences -> General -> Edit Photo: Choose from the Drop Down Menu.) This way, when you double click a pic to edit in iPhoto it will open automatically in Photoshop or your Image Editor, and when you save it it's sent back to iPhoto automatically. This is the only way that edits made in another application will be displayed in iPhoto.
    Note that iPhoto sends a copy+ of the file to Photoshop, so when you save be sure to use the Save command, not Save As... If you use Save As then you're creating a new file and iPhoto has no way of knowing about this new file. iPhoto is preserving your original anyway.
    There are many, many ways to access your files in iPhoto:
    *For Users of 10.5 and later*
    You can use any Open / Attach / Browse dialogue. On the left there's a Media heading, your pics can be accessed there. Command-Click for selecting multiple pics.
    Uploaded with plasq's Skitch!
    (Note the above illustration is not a Finder Window. It's the dialogue you get when you go File -> Open)
    You can access the Library from the New Message Window in Mail:
    Uploaded with plasq's Skitch!
    *For users of 10.4 and later* ...
    Many internet sites such as Flickr and SmugMug have plug-ins for accessing the iPhoto Library. If the site you want to use doesn’t then some, one or any of these will also work:
    To upload to a site that does not have an iPhoto Export Plug-in the recommended way is to Select the Pic in the iPhoto Window and go File -> Export and export the pic to the desktop, then upload from there. After the upload you can trash the pic on the desktop. It's only a copy and your original is safe in iPhoto.
    This is also true for emailing with Web-based services. However, if you're using Gmail you can use iPhoto2GMail
    If you use Apple's Mail, Entourage, AOL or Eudora you can email from within iPhoto.
    If you use a Cocoa-based Browser such as Safari, you can drag the pics from the iPhoto Window to the Attach window in the browser.
    *If you want to access the files with iPhoto not running*:
    For users of 10.6 and later:
    You can download a free Services component from MacOSXAutomation which will give you access to the iPhoto Library from your Services Menu. Using the Services Preference Pane you can even create a keyboard shortcut for it.
    For Users of 10.4 and later:
    Create a Media Browser using Automator (takes about 10 seconds) or use this free utility Karelia iMedia Browser
    Other options include:
    1. *Drag and Drop*: Drag a photo from the iPhoto Window to the desktop, there iPhoto will make a full-sized copy of the pic.
    2. *File -> Export*: Select the files in the iPhoto Window and go File -> Export. The dialogue will give you various options, including altering the format, naming the files and changing the size. Again, producing a copy.
    3. *Show File*: Right- (or Control-) Click on a pic and in the resulting dialogue choose 'Show File'. A Finder window will pop open with the file already selected.
    Regards
    TD

  • I took Lion off my Macbook Pro and put Snow Leopard back on and now I can't access Mail or iPhoto. How do I get Mail and iPhoto to work with the Snow Leopard I just put back on?

    Hi. I was having slowness problems with my Macbook Pro and thought I would re-install Lion but put Snow Leopard back on by mistake. I bought the computer used with Lion on it and don't have access to the USB drive or a username/password to reinstall Lion. Now I can't access Mail or iPhoto since I put Snow Leopard on.
    Is there a way to get my Mail and iPhoto working again with Snow Leopard or do I have to "re-upgrade" to Lion?
    Thanks!
    Steve

    You can't. When you converted those libraries to Lion's format, you lost the ability to go backwards. Unless you saved a bootable backup./clone or Time Machine backup of your previous SL installation, you're up the proverbial creek w/o a paddle.

  • Can't remember my security questions and can't access my back up email address is there a way of getting the information sent to another email?

    Can't remember my security questions and can't access my back up email address is there a way of getting the information sent to another email?

    No. You need to ask Apple to reset your security questions; ways of contacting them include phoning AppleCare and asking for the Account Security team, clicking here and picking a method for your country, and filling out and submitting this form.
    They wouldn't be security questions if they could be bypassed without Apple verifying your identity.
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  • Two previous questions may not have been as clear as I would have liked. I recently upgraded my MacBook 2008 (10.5.8) to Snow Leopard (10.6.8). With the updates came iTunes 11.1.1 and Quicktime 7.6.6. I am still using Garageband 2008 and iPhoto 2008. When

    Two previous questions may not have been as clear as I would have liked. I recently upgraded my MacBook 2008 (10.5.8) to Snow Leopard (10.6.8). With the updates came iTunes 11.1.1 and Quicktime 7.6.6. I am still using Garageband 2008 and iPhoto 2008. When I create music in Garageband I usually adjust the volume and save it. Even now when I share the Garageband created files with iTunes 11.1.1, the volime I previously set in Garageband is retained. However, when I use the music to create a slide show in iPhoto 2008 and export to Quicktime 7.6.6, the volume level I previously set is lost and seems to default to a low level. The problem seems to be either in the slide show export from iPhoto 2008 to Quicktime 7.6.6 or in Quicktime itself. Is there a work around, so that I can retain the volume level I had previously set in Garageband, a volume level that seems to transfer without problem to the new iTunes. But then iPhoto 2008 (slide show) possibly or Quicktime 7.6.6 do not cooperate. Before I did the upgrade to Snow Leopard, the new iTunes and Quicktime I had no problems with the set volume being retained in the old Quicktime. The reason I need control over the volume is that all these music files are uploaded to YouTube.

    Two previous questions may not have been as clear as I would have liked. I recently upgraded my MacBook 2008 (10.5.8) to Snow Leopard (10.6.8). With the updates came iTunes 11.1.1 and Quicktime 7.6.6. I am still using Garageband 2008 and iPhoto 2008. When I create music in Garageband I usually adjust the volume and save it. Even now when I share the Garageband created files with iTunes 11.1.1, the volime I previously set in Garageband is retained. However, when I use the music to create a slide show in iPhoto 2008 and export to Quicktime 7.6.6, the volume level I previously set is lost and seems to default to a low level. The problem seems to be either in the slide show export from iPhoto 2008 to Quicktime 7.6.6 or in Quicktime itself. Is there a work around, so that I can retain the volume level I had previously set in Garageband, a volume level that seems to transfer without problem to the new iTunes. But then iPhoto 2008 (slide show) possibly or Quicktime 7.6.6 do not cooperate. Before I did the upgrade to Snow Leopard, the new iTunes and Quicktime I had no problems with the set volume being retained in the old Quicktime. The reason I need control over the volume is that all these music files are uploaded to YouTube.

  • My Apple TV willl no longer access my "owner's library" in iTunes. It had been working just fine... then nothing. I've been checking discussions, and trying suggestions, but nothing seems to work.

    My Apple TV willl no longer access my "owner's library" in iTunes. It had been working just fine... then nothing. I've been checking discussions, and trying suggestions, but nothing seems to work.

    Have you restarted everything including your router?
    Don't suppose you've added any new security software or firewalls to the computer?

  • I want to buy an in-app purchase but i don`t remember my security questions and i cant access my recovery email either, what can i do? i have 100$ on my account and cant use it because of that problem, please help URGENT

    I want to buy an in-app purchase but i don`t remember my security questions and i cant access my recovery email either, what can i do? i have 100$ on my account and cant use it because of that problem, please help URGENT

    If you have a rescue email address on your account then you can use that - follow steps 1 to 5 half-way down this page will give you a reset link on your account : http://support.apple.com/kb/HT5312
    If you don't have a rescue email address (you won't be able to add one until you can answer your questions) then you will need to contact Support in your country to get the questions reset : http://support.apple.com/kb/HT5699

  • My mum can't access her account. It says its locked and asked for her security questions, but she can't remember what they are. How do we access her account?

    My mum can't access her account. It says its locked and asked for her security questions, but she can't remember what they are. How do we access her account?

    Hi sarahmcmast3r,
    If you are having issues accessing an account and can't remember the security question answers, you may find the following article helpful:
    Apple ID: All about Apple ID security questions
    http://support.apple.com/kb/HT5665
    Regards,
    - Brenden

  • I was importing photos to iphoto and somehow lost access to my iTunes library. when i open iPhoto, it asks me to select a library, but there are no photo libraries for me to select. I cant find my pictures and have no access to my iPhoto..

    I was importing photos to iphoto and somehow lost access to my iTunes library. when i open iPhoto, it asks me to select a library, but there are no photo libraries present for me to select. I cant find my pictures and have no access to my iPhoto.

    somehow lost access to my iTunes library.
    What does iTunes have to do with this?   Also more specific information might be helpful.
    What system and iPhoto versions are you running?
    Where are you being asked to select a library?  What kind of library, iPhoto or iTunes?
    What do you see when you first launch iPhoto? 
    OT

  • Cannot access iphoto: Cannot access iphoto since upgraded to OS X Yosemite. Following the message to use the library upgrader is getting me no where. I followed the install prompts and still cannot access my own photos. Very frustrating. I've tried 5

    Cannot access iphoto since upgraded to OS X Yosemite. Following the message to use the library upgrader is getting me no where. I followed the install prompts and still cannot access my own photos. Very frustrating. I've tried 5 or 6 times already and end up with the same result. NOTHING...
    Library Upgrader IS NOT WORKING. Please help

    Thx Leonie,
    Surprisingly, I just went to the crash reporter and there were no reports re: the iPhoto issue. This is the only report I found, which I not sure is related to the iPhoto issue:
    <?xml version="1.0" encoding="UTF-8"?>
    <!DOCTYPE plist PUBLIC "-//Apple//DTD PLIST 1.0//EN" "http://www.apple.com/DTDs/PropertyList-1.0.dtd">
    <plist version="1.0">
    <dict>
      <key>OSBuild</key>
      <string>10.10.2:14C109</string>
      <key>appRecords</key>
      <array>
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      <integer>0</integer>
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