Discussions with apple support communities

How to recieve the reply for an asked question on discussions at apple support communities on personal email?????

Replies to questions posed on the Apple Support Communities are via a thread. Post your question, someone will get back to you on the thread you posted the question on. If you wish to receive emails indicating that a thread you have participated on, then under your profile in Preferences, turn on the option to receive email notification for content you are following.
Cheers,
GB

Similar Messages

After many discussions with Apple Support, I still have the problem of the screen switching back to the desktop. It does not close the window just minimizes the window. What do I do? Help!?!

I have contacted Apple Support Several times. Has anyone else had the issue of their computer switching them back to the desktop without completely closing out the program or internet they are on? I cannot get it to stop. Help?

I'm running Mavericks, which is a little different than what you're running, but I think I have a lead for you. First, read this:
http://forums.macrumors.com/showthread.php?t=1309561
I think this describes what you're seeing.
Then read this thread. Click on the picture and look for that setting in your Dock settings in System Preferences.
http://forums.macrumors.com/showthread.php?t=1180561
You want to uncheck the box that says "Minimize Applications...etc"

I'm getting slammed with Apple Support Communities Updates! Help!!

I have all of my email notifications set to NO yet I'm still getting killed with these emails. I get about 30 every 5 minutes.
Can anybody help me? AppleCare was clueless.
Thanks!

Never mind, no longer receiving updates.
PLEASE DELETE THIS POST.
Thanks

Problem with Apple Support Communities

I am having many issues with this website. I was finally able to sign in after 3 days of them not recognizing my existing account. Now the screens are VERY slow and there are pop-ups before each screen confirming that i want to view only webpage content delivered securely (?). Also many screens will not load and I cannot use the reply button to reply to responses. Is anyone else having problems?? Thanks.

Now the screens are VERY slow and there are pop-ups before each screen confirming that i want to view only webpage content delivered securely (?). Also many screens will not load and I cannot use the reply button to reply to responses.
It sounds like you're using IE 6, 7, 8 or 9. Yes, it's agonising for most people in those particular ways.
You should have better luck in a different browser. I'm making do with Safari 5.0.5 at the moment, and I know other folks are doing okay with Chrome. (Not sure about Firefox.)

Russian Apple Support Communities

Sorry. My english is not good. I'm russian. We want work with Apple Support Communities. And we want use russian. Is it a possible?
Our technical support will be use russian and our users will be use russian. We need only place for Russian Apple Support Communities here.

Check http://www.apple.com/usergroups/
You might find a community already exists that is independent of Apple. There is only one country based Apple Support Communities run by Apple, and that's in the U.S. It is however, welcome to people who do not speak English, though you may find responses are not as frequently given if you don't post in English, responses typically do come. Try to use http://translate.google.com and state your native language, and someone will try to help you if there is something that normally can be helped with.

Deleting discussions on my Apple Support Communities

How do I delete the discussions I made before,on this Apple Support Communities page?

You can't delete any post you have made on these discussions. You would need to request this with apple hosts, go to this this discussion group and request a host to delete any post you have made.
https://discussions.apple.com/community/using_apple_support_communities

Cannot log into Apple Support Communities with Safari

This has just started happening to me in the last few days - glad I kept firefox on the iMac - and I see that it has happened at least once before in 2009 but the link to fix it does not work (and I have only letters in my name).
When I enter my log in info and press log in, it gives me the text below.
Looking for something in Apple Support Communities?
The page you tried was not found. You may have used an outdated link or may have typed the address (URL) incorrectly.
Please visit the main page of Apple Support Communities for links to discussion areas.
Once I see this page, when I go back to Support main page and select Apple Support Communities icon or Join the conversation, I get the same page each time.
Any suggestions would be appreciated.
Thanks

aloha bob
It just now happened to me too - even quitting FF and trying again was futile. I tried so many avenues that I think the glitch went away while trying this and that. It may be fortunate that Jive coders are responsible for the SiteWare with all the brouhaha over 8x and BASH hitting at the same time. My Aggies pulled out a miracle comeback this afternoon
CCC

Can't sign into apple support communities with icloud apple id

i realise this isn't the right community for this question, but apple don't have a support category called "apple support".
i have that problem where I have an appleid called "frumbert", which I got about 10 years ago. it is and always has been tied to my gmail email address. i used this for about 5 years worth of itunes purchases, then forgot it for a couple of years.
when I got an ipad I also got an icloud account, and stupidly signed up using my gmail email address as my icloud username. it's tied to the same gmail email address as my existing "frumbert" account. i've since made all my itunes and app purchases using my icloud appleid, and it's the one associated with my mac warranties and such.
so two appleid's share the same email address.
i can't sign into apple support commuities with it because I need a new username. i can't create a new username because the email address is tied to an account already (this one, the old one, "frumbert"). An account utilizing this email address already exists. Only one account per email address is allowed on Apple Support Communities. Apple's way of saying you're c-ockblocked!
but I can't also change the "frumbert" account because there's another account with the same email address, my icloud one.
fark! how does one get out of this mess?

I'm having the exact same problem and so are a lot of other people. Apple's solution - shut up and create a new account just for the support community.
Smells outsourced to me!

Flooded with e-mail from Apple Support Communities

Even though I have set all my Email Notification Preferences to No, I am getting several hundred messages every day from "Apple Support Communities Updates" with a subject of "[Using iPad] - ..." This has been happening for over a week. How can I stop that?
I was 38 minutes into a chat session with Apple Support one week ago today, but it ended unexpectedly "due to a temporary system issue." I tried today to get back into chat but can't find it anywhere. It's as if chat support disappeared in the last week. That's why I am posting this message to the forum. I am obviously desperate to stop this unsolicited flood of e-mail messages.

Click here for the instructions on stopping the emails.
(87988)

Over the last few days viewing Apple Support Communities with Safari has problems

Each day at times when you try to move from a top level category in Apple Support Communities to the next level down (Example: iPhone>Using iPhone) that link is broken and a blank page appears. If I move to Chrome the same linkage works. I looked an could not find an appropriate place within the Apple Support Communities to raise this issue. I Guess Safari as as good a place as any in that the issue appears to be regularly related to the Community and Safari.

Hi ..
Might be a cookies, cache, or extensions, issue ..
From your Safari menu bar click Safari > Preferences then select the Privacy tab.
Click: Remove All Website Data
Then delete the cache.
Open a Finder window. From the Finder menu bar click Go > Go to Folder
Type or copy paste the following
~/Library/Caches/com.apple.Safari/Cache.db
Click Go then move the Cache.db file to the Trash.
Quit and relaunch Safari to test.
If that doesn't help, troubleshoot Safari extensions.
From the Safari menu bar click Safari > Preferences then select the Extensions tab. Turn that OFF, quit and relaunch Safari to test.
If that helped, turn one extension on then quit and relaunch Safari to test until you find the incompatible extension then click uninstall.

I am getting 100s of emails from Apple Support Communities. How can I stop that????

I have been trying to load my ITunes music to my IPhone 5 and had posted a question on ASC. Since then I have been deluged with e-mails, despite going on my preferences and clicking No to all the questions. How can I stop that PLEASE.
MB

Login to ASC
https://discussions.apple.com/message/22335857#22335857
             Apple Support Communities
Top right of screen look for
              Actions
click on    Receive email notifications
result      Stop email notifications
Hope this helps.

What is the use of points earned in apple support communities??

what is the use of points earned in apple support communities??

mende1 Valmojado, Toledo, Spain
This solved my questionRe: How the heck do you get points on your apple support communities account?
Jul 12, 2013 10:20 PM (in response to BMPU)
To get points, you have to answer questions. If the user that created the post tested your solution and it worked, he/she (may) give you a "This solved my question". As you can see in the right part of this page, a solved question adds 10 points to your account. If you helped solve the problem, you receive 5 points. On a single thread, the original poster can only give 1 "This solved my question" and 2 "This helped me", so you can receive a total of 20 points.
With these points, there are levels that you can see in this page > https://discussions.apple.com/static/apple/tutorial/reputation.html When you level up, you receive privileges like report posts, access to Community Calls... The most important level respecting to privileges is the level 6, that gives you access to a special forum called "The Lounge" (where you can talk about anything you want, complain about an user or report problems with the forum), and you also receive gifts from Apple and other privileges

How can I stop e-mail flooding from 'Apple Support Communities Updates'

Urgent! Urgent! Urgent!
Since Thursday 2nd of January 2014 my e-mail account is flooded by e-mails I did not solicitate. They go in the dozens every hour. They are
from: Apple Support Communities Updates,
Subject: [iTunes for Windows] - Re: my ipod was stolen is there a way to block my account [94ujkl-20wvf-ei6mo]
and many other questions.
I tried already to logon to "Apple Support Communities" https://discussions.apple.com/index.jspa/user-notification-preferences!input.jsp a , select "Email Notification Preferences" and put every preferences to "no", saved it but it does not help. I'm still getting flooded with e-mails.
Can anyone please help. I'm drowning!
Thank you very much in advance.
Hans M

Click here for the instructions on stopping the emails.
(96801)

Apple Support Communities permalinks fail when logged in (work only whilst signed out)

Example
https://discussions.apple.com/message/15351904#15351904 should present a reply by Elizabeth Vetter on the third page of a discussion.
Bug: the link presents the opening post at the top of first page.
Only if I sign out does the permalink present the required post.
My current preference is flat discussion, threaded comments.
I searched for other discussions of problems with permalinks, found none … am I alone?

Graham Perrin wrote:
https://discussions.apple.com/message/12619289#12619289
— should present a post by llude
https://discussions.apple.com/message/15038000#15038000
— should present a post by m4kbassman
If I prefer threaded discussion,
https://discussions.apple.com/message/12619289#12619289 appears flat and fails
https://discussions.apple.com/message/15038000#15038000 appears threaded and works
https://discussions.apple.com/message/15715762#15715762 appears threaded and works
https://discussions.apple.com/message/15715975#15715975 appears threaded and works
https://discussions.apple.com/message/15716792#15716792 appears threaded and works
https://discussions.apple.com/message/15717525#15717525 appears flat and works.
If threaded is a partial workaround, it is not ideal. I rarely prefer threaded.
Side note
The narrowness of threaded (more generally, the narrow non-elastic design of Apple Support Communities at this time) makes it unnecessary difficult to work with plain text, as is used when pasting code.

Apple Support Communities Login Broken?!?

There we go again....
I'm not sure I'll be able to explain what is happening, so I made a screen recording (unlisted): https://www.youtube.com/watch?v=62yUDXJoPBc
Basically I can browse the discussions here as a guest with no problem, but as soon as I login (when I need to post a question for example) I get redirected to an error page. It happens on all browsers I have (Safari, Firefox, Chrome) and the only way around it is either wait till my session expires (and I'm "logged off") or delete all apple.com cookies/cache. Strangely, it only happens with my US apple ID. While the one I'm currently logged in as (my Bulgarian ID) has no problems... and thank God I have 2 IDs, otherwise I wouldn't be able to post here and get help (frustrating).
Any idea what is causing this?
Would you be so kind to may be consider helping me?
P.S.
- Fine. No rants. I'll send you some constructive feedback over the weekend when I'm less affected. Hopefully I won't be using too many curses.
- Just out of curiosity, if I have a login problem, which will obviouslly prevent me from posting here, how do I contact support, considering we don't have phone or e-mail Apple support available in Bulgaria?

Ok... The problem is not with a device, it is with the apple support communities web site and my apple ID in particular... Thus, I post to the "Using the apple support communities" part of the forum, which I find as "proper" as it could possibly be.
Or am I wrong?

Discussions with apple support communities

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