Dishanywhere says I need to do something with a plug in on my browser for it to work on my desktop how do I do that?

I am suppose to be able to watch tv anywhere and it will not let me watch tv on my desktop. Dish anywhere downloads but it keeps telling me something about my plugins on my browser and I can't resolve this issue. could you please let me know what I need to do to get this on my desktop so I can watch tv in my bedroom. I have had Dish network come out and they can't seem to resolve it or find my plugins on Mozilla firefox.

Here is a list of the plugins Firefox has. Is it one of these?
MindSpark Toolbar Platform Plugin Stub for 32-bit Windows
Best Buy pc app Detector Plug-in
CANON iMAGE GATEWAY Album Plugin Utility Module for IJ
NPWLPG

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