Disk Burner Not Found

When I try to burn disks on iTunes, I recieve the message "Disk Burner or software not found..." I have installed the latest version of iTunes.
Any suggestions on what I should do?
Dell Windows XP

I also have the same issue, however, I am Running the release Version of Vista x64.
here's my hardware info:
ASUS P5B-E
Core 2 Duo E6600 2.4Ghz
1 Gb (2x512) Corsair DDR2 667
4 SATA Hard Drives
1 SATA DVD +/- RW Drive - Samsung SH183 (Lightscribe capable)
1 IDE DVD +/- RW Drive - NEC ND-3550A
ATI All In Wonder 2006
I also have Nero Ulta 7 Installed, and it sees both RW drives and works fine with them.
Here's my diagnostics page (I realize Vista x64 may be the main reason, my question is how long before an official Vista ready version of iTunes will be available, and then when will an x64 official version be available?)
Microsoft Windows Vista Professional (Build 6000)
System manufacturer System Product Name
iTunes 7.0.2.16
CD Driver 2.0.6.1
CD Driver DLL 2.0.6.1
UpperFilters: GEARAspiWDM (2.0.6.1),
IDE\DiskMaxtor6B200M0_________________________BANC1B70, Bus Type ATA, Bus Address [0,0]
IDE\DiskMaxtor6B250S0_________________________BANC1E00, Bus Type ATA, Bus Address [0,0]
IDE\DiskMaxtor6B250S0_________________________BANC1E00, Bus Type ATA, Bus Address [0,0]
IDE\DiskMaxtor6Y120M0_________________________YAR511W0, Bus Type ATA, Bus Address [1,0]
USBSTOR\DiskGenericStorageDeviceCF1.6F, Bus Type USB
USBSTOR\DiskGenericStorageDeviceMS1.6F, Bus Type USB
USBSTOR\DiskSIMPTECHUSBDRIVE______1.12, Bus Type USB
USBSTOR\DiskSIMPTECHUSBDRIVE______1.12, Bus Type USB
IDE\CdRomTSSTcorpCD/DVDW_SH-S183L_______________SB00___, Bus Type ATA, Bus Address [0,0]
IDE\CdRomNEC_DVD_RW_ND-3550A____________________1.05___, Bus Type ATA, Bus Address [0,0]
If you have multiple drives on the same IDE or SCSI bus, these drives may interfere with each other.
Some computers need an update to the ATA or IDE bus driver, or Intel chipset. If iTunes has problems recognizing CDs or hanging or crashing while importing or burning CDs, check the support site for the manufacturer of your computer or motherboard.
Current user is an administrator.
Failed while scanning for CD / DVD drives, error 2380.
Error while opening iTunes CD driver. This could be caused by a corrupted iTunes file or a conflict with other older CD burning applications, either currently installed or previously installed and uninstalled incorrectly.
Core 2 Duo E6600 Other OS Vista Release Version 64 BIt Ed.

Similar Messages

"Disk Burner Not Found..." My turn -

Or, "When does the Help Reply 72 hour response start?"
First of all, thank you, and you know who you are, for the fix to the Burner Not Found issue. This little rant is simply to help others who will have the same problem as I.
Im brand new to iPods and the like, and it was the Nano that got me hooked very impressive. I also was very impressed with iTunes too.
After I imported all my CDs I decided to burn backup some DVDs mostly cause I could. And I was able to, well at least three of them. Then, admittedly for reasons I dont recall, I did a firmware update for my DVD (and yes, I got the right one).
Thats when iTunes started to give me the Disk Burner or Software Not Found error. What seemed odd to me was that I could still Import a CD, in the Preferences - Advanced - Burning tab, the disk burner iTunes couldnt find was listed. And, with other software, burning a disk worked just fine.
I did as many as you did, I removed iTunes (saving my music under a different name, and location), reinstalled iTunes with the same results.
Finally, I found you good people, and read the fix, well part of the fix. I tried putting my burner in the first Asus grouping I found the in gcdoem.cfg that didnt work, so I did as someone else here did, I put it in every grouping I found that already had an Asus burner listed which worked.
So, thank you.
Oh, then the funny part. When I restarted iTunes, I got this message Could not find your preferred Disk Burner. Ok to use E: ASUS DRW-1608P (ATAE:) instead?
Ah, my preferred burner? that would be the only one I have
Phat
p.s. Could someone explain to me, why in the config file, almost every grouping of burners calls the same dll?
Weird.

Hey Phat
This seems to be the same problem I've got and exactly the same burner. But when I add the entries to gcdoem.cfg I still have the same problem. Could you show me exactly the entries you added just incase I've done it wrong.

Disk burner not found message appears

I have been trying to burn a disc from my itunes library but I keep getting a message that my disk burner or software cannot be found. Help

Hey Phat
This seems to be the same problem I've got and exactly the same burner. But when I add the entries to gcdoem.cfg I still have the same problem. Could you show me exactly the entries you added just incase I've done it wrong.

Disc Burner Not Found Windows Vista

Im getting disc burner not found or burning software not found with iTunes 7.2 using Windows Vista x64
It worked fine in Windows XP!
I use a Sony DRU-810A with latest 1.0f firmware.
Please fix this Apple this is annoying, it worked in XP!

Im getting disc burner not found or burning software not found with iTunes 7.2 using Windows Vista x64
the x64 thing may be the key to this.
check your DVD/CD diagnostics. (in iTunes, go "help > run diagnostics" and select DVD/CD diagnostics.) do you see error 2380 showing up next to the CD or DVD drives in the diagnostics?
if so, try reinstalling the 64-bit version of the GEAR drivers that iTunes uses for importing and burning. the GEAR drivers are available from the following page. (note that there are two different versions of the 64-bit drivers, so be sure to get the version that matches your hardware):
GEAR drivers

Disk recording not found...

im running itunes 8.0 and windows vista. I was trying to back up my library today and i got the message "Disk recording not found..." is there anyway i can fix this?

Scooter60201,
Does repairing iTunes resolve the issue?
To do so, close iTunes and navigate to the Control Panel >Programs and Features / Uninstall a program, select iTunes and choose "Change" and then choose "Repair".
Hope this helps,
Raleigh

DISK REQUIRED NOT FOUND????

DISK REQUIRED NOT FOUND, WHAT DOES THAT MEAN??? THAT ONLY HAPPENS WHEN I TRY TO PUT A MOVIES ON MY IPOD!!! IT WILL UPLOAD INTO ITUNES(A SMALL BLUE DOT) IS NEXT TO THE NAME OF THE MOVIE THAT WONT UPLOAD INTO MY IPOD. YES ITS THE RIGHT FORMAT AND EVERYTHING JUST WONT UPLOAD!!!!!
G5 click wheel Windows XP

Hi cam725,
First off, do you have the latest version of iTunes (7.3.1.3) installed on your computer?
To download the latest version, go to this page:
Download iTunes - 7.3.1.3
If that doesn't help, then let's see if this is being caused by digital signing issues on your PC. Check out this article for details:
iTunes displays -50 error message when syncing iPod on Windows XP
-Kylene

Burner not Found?

Hmm. My internal burner has worked fine in past but today i get a "burner not found" error in all of my burning softwares. I clearly have one, but it is not recognized today. any ideas why?
PIONEER DVD-RW DVR-112D:
Firmware Revision: BC14
Interconnect: ATAPI
Burn Support: Yes (Apple Shipping Drive)
Cache: 0 KB
Reads DVD: Yes
CD-Write: -R, -RW
DVD-Write: -R, -RW

Do you cut the power to your machine overnight (not just shut it down)? If this recurs, I'd try two things:
Reset the parameter ram 4 times in a row.
If that doesn't fix it, then check the battery.

DVD burner not found in Time Machine

I recently purchased a LG GP40LB10 external burner I try to do a back up in time machine but the burner isn't found
The DVD burner is found in disk utilty also my USB doggle are also found in Time Macine
does anybody have a work around there is no help with LG

Do you mean you're trying to do a Time Machine backup to DVDs? If so, no, that's not a supported destination for Time Machine.
See Time Machine - Frequently Asked Question #2.

DVD Burner not found

I have recently installed a new DVD burner on my PC however when I tried to burn a DVD from Premier Elements it states that the burner is not found.
I have however been able to burn a disc when using AVCHD as it finds the burner.
The drop down for the find burner location is alos blank and not letting me find the drive.
Does anyone have any suggestions as top what I can do to get the dvd recognised.

endfates
This is now the 4th old post (this time only 1 year old instead of 3 to 4 like the others) in which you are sharing the same generalized report on what worked for you with a burner recognition problem. In each of your other threads that I am finding, I am asking for the following same supplemental information from you, information which I feel is important to your shared content. So, I repeat
endfates
What version of Premiere Elements are you working with and on what computer operating system is it running?
With what type of burner are you working where you had this burner not recognized issue - Blu-ray/DVD/CD or just DVD/CD?
What specific video codecs did you find it necessary to install beyond what was provided for by the program, QuickTime, Windows Media Player,
and the usual assortment of players?
Besides "burner not recognized", did you have any "media not present" issues as well?
This information would be important since there is a 4 year gap between since the last entry in this thread (2010) and your post in this thread
tonight (2014).
Thank you.
ATR
Again, I point out that there are negative as well as positive aspects to the try this and try that "codecs". That is why I feel the requested information is important to the serial generalized messages that you are posting one after the other tonight in 1 to 4 year old threads.
ATR

TS1436 when i start i tunes it states registry missing files to inport export cd and when i try to burn a cd it states disc burning not found i re installed itunes still the same

When i start i tunes i get a message that states missing registry files for import and export files re install itunes so i did same thing and when i try to burn cd's a get "disc recording not found"

I'd start with the following document, with one modification. At step 12 after typing GEARAspiWDM press the Enter/Return key once prior to clicking OK. (Pressing Return adds a carriage return in the field and is important.)
iTunes for Windows: "Registry settings" warning when opening iTunes

"Cannot sync ; required disk cannot not found"

haha this is now the 2nd shuffle I have plugged into my computer and can no longer load any songs onto it and have deleted existing songs on 1. (1 being brand new and one being the shuffle I have always used with this computer). I go to transfer 1 song (I have even tried autofill) and it pauses for the longest time and then gives me the error "The Ipod "name" cannot be synced. The required disk cannot be found". Anyone know what this "disk" happens to be?? I have yet to try with my Ipod mini in fear that I will erase all the songs off of there as well. Ive done the 5R's and all that mess...but Im hoping someone here has had a similar problem?
thanks!!

Look for answers in the following thread:
http://discussions.apple.com/thread.jspa?threadID=1244785&tstart=0

Cannot burn CDs. "Disk recording not found."

I updated itunes and now it will not burn CDs for me. I have no other software that would interfere with this. I attempted to uninstall and install GEARS drivers after some google searchs and it did nothing. Might not have done that right though. It says I have no drivers when i run diagnostics. Any help would be appriciated.
Microsoft Windows XP Professional Service Pack 3 (Build 2600)
Dell Inc. Latitude D620
iTunes 10.4.0.80
QuickTime 7.6.9
FairPlay 1.12.20
Apple Application Support 1.5.2
iPod Updater Library 10.0d2
CD Driver 2.2.0.1
CD Driver DLL 2.1.1.1
Apple Mobile Device 3.4.1.2
Apple Mobile Device Driver 1.57.0.0
Bonjour 3.0.0.2 (333.2)
Gracenote SDK 1.9.1.485
Gracenote MusicID 1.9.1.102
Gracenote Submit 1.9.1.133
Gracenote DSP 1.9.1.43
iTunes Serial Number 0012AAE011282538
Current user is an administrator.
The current local date and time is 2011-08-02 22:24:06.
iTunes is not running in safe mode.
WebKit accelerated compositing is enabled.
HDCP is not supported.
Core Media is not supported. (16005)
Video Display Information
Mobile Intel(R) 945GM Express Chipset Family
Mobile Intel(R) 945GM Express Chipset Family
**** External Plug-ins Information ****
No external plug-ins installed.
iPodService 10.4.0.80 is currently running.
iTunesHelper 10.4.0.80 is currently running.
Apple Mobile Device service 3.3.0.0 is currently running.
**** CD/DVD Drive Tests ****
No drivers in LowerFilters.
No drivers in UpperFilters.
Failed loading CD / DVD drives, error -43. Try doing a repair install on iTunes from the “Add or Remove Programs” control panel.
Writing CD text is turned on in the preferences. If you’re having problems burning CDs, try turning this preference off.
The last failed audio CD burn had error code 4000(0x00000fa0). It happened on drive D: TSSTcorp CDRW/DVD TSL462C on CDR media at speed 24X.

davidfromsaint charles wrote:
Failed loading CD / DVD drives, error -43. Try doing a repair install on iTunes from the “Add or Remove Programs” control panel.
That is the key statement out of the whole error message you posted.
It looks like it's having trouble loading the CD/DVD drives. Try doing a repair install as it notes there, and also check to see what other burning software you have installed on your system as some of it can conflict with iTunes. You may need to uninstall the other CD Burning software.

When i try to burn a disk, it says "disk software not found" PLEASE help.

(Build 9200)
ASUSTeK Computer Inc. K54C
iTunes 10.7.0.21
QuickTime not available
FairPlay 2.2.19
Apple Application Support 2.2.2
iPod Updater Library 10.0d2
CD Driver 2.2.3.0
CD Driver DLL 2.1.3.1
Apple Mobile Device 6.0.0.59
Apple Mobile Device Driver 1.62.0.0
Bonjour 3.0.0.10 (333.10)
Gracenote SDK 1.9.6.502
Gracenote MusicID 1.9.6.115
Gracenote Submit 1.9.6.143
Gracenote DSP 1.9.6.45
iTunes Serial Number 00EBAA5406830318
Current user is not an administrator.
The current local date and time is 2012-11-23 00:14:27.
iTunes is not running in safe mode.
WebKit accelerated compositing is enabled.
HDCP is supported.
Core Media is supported.
**** External Plug-ins Information ****
No external plug-ins installed.
iPodService 10.7.0.21 (x64) is currently running.
iTunesHelper 10.7.0.21 is currently running.
Apple Mobile Device service 3.3.0.0 is currently running.

Microsoft Windows XP Home Edition Service Pack 3 (Build 2600)
SAMSUNG ELECTRONICS CO., LTD. NC10/N110
iTunes 10.2.2.14
QuickTime 7.6.9
FairPlay 1.11.17
Apple Application Support 1.5.1
iPod Updater Library 10.0d2
CD Driver 2.2.0.1
CD Driver DLL 2.1.1.1
Apple Mobile Device 3.4.0.25
Apple Mobile Device Driver 1.55.0.0
Bonjour 2.0.5.0
Gracenote SDK 1.8.2.457
Gracenote MusicID 1.8.2.89
Gracenote Submit 1.8.2.123
Gracenote DSP 1.8.2.34
iTunes Serial Number 0012AC480ECAB098
Current user is an administrator.
The current local date and time is 2011-06-11 22:10:48.
iTunes is not running in safe mode.
WebKit accelerated compositing is enabled.
HDCP is not supported.
Core Media is not supported. (16005)
Video Display Information
Mobile Intel(R) 945 Express Chipset Family
Mobile Intel(R) 945 Express Chipset Family
**** External Plug-ins Information ****
No external plug-ins installed.
iPodService 10.2.2.14 is currently running.
iTunesHelper is currently not running.
Apple Mobile Device service 3.3.0.0 is currently not running.
**** CD/DVD Drive Tests ****
No drivers in LowerFilters.
UpperFilters: GEARAspiWDM (2.2.0.1),
Failed while scanning for CD / DVD drives, error 2500.
Virtual drives can sometimes interfere with reading and writing CDs in iTunes. If this is a virtual drive and you are having problems with other drives, try uninstalling the virtual CD application.
F: Unsupported CD or DVD drive.
Virtual drives can sometimes interfere with reading and writing CDs in iTunes. If this is a virtual drive and you are having problems with other drives, try uninstalling the virtual CD application.
Error Correction is turned on for importing audio CDs.

Itunes ver8.0.1 disc burner not found?

I downloaded the upgrade and tried to burn a cd from a play list. Message in the apple window above the play list said no disc burner foundno software found. Did not have a proble before. Any ideas??

Hey Jackson,
This article addresses that error message and provides tips that may resolve it.
http://support.apple.com/kb/TS2372
Jason

Time Machine can't back up to Time Capsule because disk is not found

Hello all. I have been using TC as my router for a few years and backing up to it. I got a new router through my IP which I think might be faster so just want to use TC as backup. However, I'm not sure what I'm doing wrong. I connected the TC to the new router via Ethernet cable but the message says TM can't find it. I guess I don't understand the logic of what is happening with TC and router. Is there something special I should be doing. I have always had the TC configured as I was using it both ways. Should I be changing the configuration?
Macbook Pro. Running Mavericks. Thanks

You must reset the TC to factory regardless.. in any new situation it will be lost.. it need to full factory reset and start over.
A factory reset of the TC is the start.. it is required so you can find it again.
Factory reset universal
Power off the TC.. ie pull the power cord or power off at the wall.. wait 10sec.. hold in the reset button.. be gentle.. power on again still holding in reset.. and keep holding it in for another 10sec. You may need some help as it is hard to both hold in reset and apply power. It will show success by rapidly blinking the front led. Release the reset.. and wait a couple of min for the TC to reset and come back with factory settings. If the front LED doesn’t blink rapidly you missed it and simply try again. The reset is fairly fragile in these.. press it so you feel it just click and no more.. I have seen people bend the lever or even break it. I use a toothpick as tool.
N.B. None of your files on the hard disk of the TC are deleted.. this simply clears out the router settings of the TC.
Setup the TC again.
ie Start from a factory reset. No files are lost on the hard disk doing this.
Then redo the setup from the computer .
1. Use very short names.. NOT APPLE RECOMMENDED names. No spaces and pure alphanumerics.
eg TCgen5 and TCwifi for basestation and wireless respectively.
Even better if the issue is more wireless use TC24ghz and TC5ghz with fixed channels as this also seems to help stop the nonsense. But this can be tried in the second round.
2. Use all passwords that also comply but can be a bit longer. ie 8-20 characters mixed case and numbers.. no non-alphanumerics.
3. Ensure the TC always takes the same IP address.. you will need to do this on the main router using dhcp reservation.. or a bit more complex setup using static IP in the TC. But this is important.. having IP drift all over the place when Yosemite cannot remember its own name for 5 min after a reboot makes for poor networking. If the TC is main router it will not be an issue.
4. Check your share name on the computer is not changing.. make sure it also complies with the above.. short no spaces and pure alphanumeric.. but this change will mess up your TM backup.. so be prepared to do a new full backup. Sorry.. keep this one for second round if you want to avoid a new backup.
5. Mount the TC disk in the computer manually.
In Finder, Go, Connect to server from the top menu,
Type in SMB://192.168.0.254 (or whatever the TC ip is which you have now made static. As a router by default it is 10.0.1.1 and I encourage people to stick with that unless you know what you are doing).
You can use name.. SMB://TCgen5.local where you replace TCgen5 with your TC name.. local is the default domain of the TC and doesn't change.
However names are not so easy as IP address.. nor as reliable. At least not in Yosemite they aren't. The domain can also be an issue if you are not plugged or wireless directly to the TC.
6. Make sure IPv6 is set to link-local only in the computer. For example wireless open the network preferences, wireless and advanced / TCP/IP.. and fix the IPv6. to link-local only.
Not all of that is necessary.. but at least the factory reset and new naming.. then reset the TM again and select the TC as the location for the backup.
It will say it is going to start a new backup but it should discover the existing one and after a bit of verification continue from where it left off.

Disk Burner Not Found

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