Disk burning device of my macbook pro does not work

hi
the disk burning device of my macbook pro does not work from last night!!
it don't eject and don't pick CD!!! it is off!!!!!
in my macbook pro info see this messege:No disc burning device was found. If the device is external, make sure it’s connected and turned on.
I reset my System management Controller:http://support.apple.com/kb/HT3964 But it don't right!!!!
and i can not go to a apple support!!!! i'm in dubai!!!!! is here an apple support???
it don't have any other way to solve this problem???????

Try doing a Parameter RAM reset - hold down command/option/p/r keys at start up and wait for three chimes before releasing the keys.
If the hardware has filed there's nothing anyone here can do to help you ...

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