Disk drive doesn't open

The tray doesn't open when I press the button on the keyboard, instead it makes noises. It also isn't closed completely and when I try to close it, it won't move. How can I fix it, or do I need a new drive?

Hello and Welcome to Apple Discussions. 
If you open the white door in the dome using a finger nail first does the tray still struggle?
mrtotes

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