Disk Drive not working - Error Code 19

I have a recently purchased HP Pavilion Notebook, with Windows 8.1, and today my Disk Drive stopped working.
First up, I tried another disk to see if this was the issue; it also wouldn't work. Then I went into Device Manager and CDDVDW SU-208CB has a yellow exclaimation mark icon next to it. In the properties it says it has error 19, what do I do?
Another forum said to delete something in the registry, however, I'm not sure where I can find it, and what exactly to delete. Nor do I know how to reinstall the device.

Hi,
Please use the following methods/tips to fix:
http://support.microsoft.com/kb/314060/en-us
Regards.
BH
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Disk Drive not working - Error Code 19

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