Disk error in Photoshop

I go this error message when opening a second PSD file of about 200mb white a 400mb file is already open. I used to never have any issue until recently. Error message: Disk error -36 occurred while reading or writing to scratch disk, sorry but this error is unrecoverable, then the program crashes.
Any help would be appreciated. CS3 on Dual 2.7 PowerPC running 10.4.11
Phil

Philip,
A -36 error is an input/output error. The Finder cannot complete the operation because some of the data could not be read or written.
First follow both of Buko's recommendations -- booting off the System disk and then booting off the Disk Warrior disk.
If that doesn't fix it, or if the condition returns, aside for possibly bad RAM, cabling or connections, worst case is that it could be a failing (intermittant) hard drive.
Neil

Similar Messages

Disk error wiith photoshop

Hello,
I have been having issues with droplets in CS2. Running Tiger 10.4.11. We can run them once no problem, and then when we try to use a droplet a second time, it gives us the disk error message? If I trash the preferences and plst files for photoshop, it will work fine, but just once..then the disk error message again.
Any thoughts?
thanks
barbara

Hi Buko,
I was just making some droplets on a G5 running 10.4.11 and Photoshop CS2.
I was just creating some very basic actions in photoshop and then creating droplets onto the desktops as I always do. No problems. Only, this time, we keep getting an error when we drag files or folders onto the droplets. They work only the first time, when we launch photoshop and then, when I grab the next group..or singe file, we get the disk error message. If I trash the plst and the preferences for photoshop, or I launch photoshop from the doc holding down the option key. It works, but only once...
any other things I can write to you that might help?
thanks
barbara

Photoshop CS3 Disk Error?

Suddenly I can't open Photoshop CS3 or work associated with it - Window message: An unexpected and recoverable problem has occurred because of a disk error. Photoshop will now exit.
Help!
I'm running Tiger, never had this problem before.
Linda

I'm on a Mac G5 - I have all my important files on a separate external (Seagate) hard drive. I ran the Disk Utility (clicked Verify Disk) on the Main HD and got this message:
First Aid Failed
Disk Utility stopped verifying “Main HD” because the following error was encountered: The underlying task reported failure on exit
The details section says:
Verifying volume “Main HD”
Checking HFS Plus volume.
Checking Extents Overflow file.
Checking Catalog file.
Invalid sibling link
The volume Main HD needs to be repaired.
Error: The underlying task reported failure on exit
1 HFS volume checked
Volume needs repair
I can't click Repair Disk because it isn't highlighted to click. It's only available to click when I select my external (Seagate) drive. Do I have my Main HD locked somewhere?

Adobe CS4 won't open "An unexpected and unrecoverable problem has occurred because of a disk error.

Photoshop CS4 will not open, when I try and open it I get "An unexpected and unrecoverable problem has occurred because of a disk error. Photoshop will now exit." Bridge is working fine?

No reset window came up it get's as far as initializing and then this window comes up

Photoshop Scratch Disk Error OSX 10.7.5

I had a Mac with CS5.5 installed. Suddenly i got an Error Message on Startup: "Could not open a scratch file because the disk is unavailable...."
Unable to solve the Problem I Updated to CS6.0 in hope of fixing the Problem that way. It did not.
So i deleted the User and created a new one which worked, for a while at least. Now i have the same Error again!
After searching around a bit i found this Thread: Re: Photoshop Scratch Disk Error OSX Lion 10.7.3
In this Thread FocusCreative22 found the answer to that Problem. He suggested checking "Ignore Ownership on this Volume" in the Volume Info.
My Problem now is that either through having a newer OS version or only having the Startupdrive i dont have the checkbox "Ignore Ownership on this Volume". How to fix this Problem then?

Chris,
Thank you for responding. I think you're onto something. I looked in disk utility to see if I could repair permissions on the scratch volume, as Lundberg suggested, however the option to do so was greyed out due to this message: "Not available because the selected disk is set to ignore ownership". So I went to the partition, pulled up the Get Info box and saw that the "Ignore Ownership on this Volume" box was not checked. I checked it to see what would happen, and although the option to repair permissions is still greyed out in disk utility, now Photoshop starts up perfectly, even with the problematic scratch partition set as the primary Photoshop Scratch Disk.
Is this the wrong way to get to the right answer?
Concerning your other suggestions, I was able to use Go To Folder to get to the /private folder, and I saw that it said I could only read. I was able to add my user account and give it Read/Write permission through the Get Info dialogue box (I fear Terminal unless I have explicit instructions). Is this what I want? I also looked into the /volumes folder and apparently there is nothing within it, unless the folders are hidden I suppose. I checked permissions of my main drive (startup disk, on which all my applications reside) and they claim that I have read/write privileges. However I'm only viewing this in the Get Info box; is that not the right place to see/alter it? Because this whole time the scratch partition also claimed that I have read/write permissions and that was obviously not true, as it only started working right once I checked "Ignore Ownership on this Volume". But it's incredibly confusing because I could save files to the scratch drive from Photoshop; I just couldn't choose it as a scratch drive.
The short question is: is it ok that I simply chose to ignore ownership on these disks, and that I messed with the /private folder, and/or do I need to do anything else?

Disk Error Message in Photoshop 5.0 LE

Hello,
I scanned an image at 1200 dpi (Windows reports the file size as 165 MB) and tried to open it in Photoshop and got this message:
Disk error –36 while reading or writing virtual memory file. Sorry, but this error is fatal.
I've tried changing the paging file size. I've set both my C drive and a partition (F) to 4096 MB. I also went into "Preferences/Plug-ins and Scratch Disks" and set the Primary and Secondary to the drives mentioned above, and still get the same error message.
What am I doing wrong? The only thing I can think of is that my computer is an older one (only a 500 mhz processor) but I don't think that should matter - then again I've never scanned at this high a resolution before either.....
Thanks!

I'm surprised PS even runs on that computer although of course 5.0 LE is pretty old.
A 165 MB file may just be too much for it.
How can you "set your c drive to 4096MB"? Do you mean Paging file?
We need someone with a long memory to chime in, but you do need to clarify what you are doing.

Photoshop CC won't open Adobe Camera Raw because of disk error

When I try to open a raw file from a Canon 60D, Photoshop CC does not open the file and displays an error: "Could not complete your request because of a disk error". It does not matter whether you drag the file onto the Photoshop icon to open it, or you go through the File > Open menu…same result.
Adobe Bridge displays a thumbnail of the image, but when I try to open from Bridge, I receive the same error in Photoshop.
The system:
Mac OSX 10.7.5 Lion
Creative Cloud
Photoshop CC 2014.2.0
Bridge CC 6.1.0.115
All software updates have been applied to the OS and to Photoshop and Bridge. Permissions have been repaired on the hard drive.
Any ideas on how to fix?

Check permissions on the files and folder where the images are being stored. It is possible that the permissions may be such that the image is not readable by the ACR plugin.
For example, from the Mac Terminal...
cd /<directory name where images are stored>
ls -la <some image>.CR2
What is the output?
Alternatively...
cd /<parent of directory where images are stored>
ls -la /<directory name where images are stored>
What is the output?
Regards,
- Chris

Photoshop Scratch Disk Error OSX Lion 10.7.3

I have had Photoshop CS5 installed on my system for over a year, and it worked fine all this time under Snow Leopard. Now that I've upgraded to Lion, Photoshop will not open due to these messages:
Could not open a scratch file because the disk is unavailable.
Could not initialize Photoshop because the disk is unavailable.
The scratch disk in question is an 80gb partition of a 1tb internal hard drive. If I delete the preferences file (by holding down cmd-shift-opt when starting PS) then it starts up just fine. If I go into preferences and reset it to use the scratch disk, then next time I try to reopen the program I get the same 2 error messages and I have to ditch the preferences again.
There is nothing wrong with the disks, I verified them. And anyway, I've been using that scratch disk with Photoshop for the last year with no issues. It was only after I switched to Lion that this started happening.
I need to be able to take advantage of the performance increase that a scratch disk offers. Anybody have any ideas on what's happening or how to solve this?

Chris,
Thank you for responding. I think you're onto something. I looked in disk utility to see if I could repair permissions on the scratch volume, as Lundberg suggested, however the option to do so was greyed out due to this message: "Not available because the selected disk is set to ignore ownership". So I went to the partition, pulled up the Get Info box and saw that the "Ignore Ownership on this Volume" box was not checked. I checked it to see what would happen, and although the option to repair permissions is still greyed out in disk utility, now Photoshop starts up perfectly, even with the problematic scratch partition set as the primary Photoshop Scratch Disk.
Is this the wrong way to get to the right answer?
Concerning your other suggestions, I was able to use Go To Folder to get to the /private folder, and I saw that it said I could only read. I was able to add my user account and give it Read/Write permission through the Get Info dialogue box (I fear Terminal unless I have explicit instructions). Is this what I want? I also looked into the /volumes folder and apparently there is nothing within it, unless the folders are hidden I suppose. I checked permissions of my main drive (startup disk, on which all my applications reside) and they claim that I have read/write privileges. However I'm only viewing this in the Get Info box; is that not the right place to see/alter it? Because this whole time the scratch partition also claimed that I have read/write permissions and that was obviously not true, as it only started working right once I checked "Ignore Ownership on this Volume". But it's incredibly confusing because I could save files to the scratch drive from Photoshop; I just couldn't choose it as a scratch drive.
The short question is: is it ok that I simply chose to ignore ownership on these disks, and that I messed with the /private folder, and/or do I need to do anything else?

Photoshop/Bridge CS6 Could not build preview because of a disk error: Mac10.8.2

The crashes always occur while editing a photo in the Camera Raw editor in Bridge (most of the time they are JPG files, yes you can edit JPGS in the Adobe Camera Raw editor) and then hit the "Open Image" button that will open the image in Photoshop. That's when things lock up. Often Bridge, Photoshop and InDesign all are "not responding" and have to be force quit.
Always when I'm editing a photo in Photoshop that is on a server I get the " Could not create a preview because of a disk error message" which I have to hit the OK button to clear. I just tested this several times and I never get the disk error message when editing an image from my hard drive. I suspect there is a network communication problem.
MacBook Pro 15" Early 2011
2.2 GHz Intel Core i7
8GB 1333 Mhz DDR3 RAM
AMD Radeon HD 6750M 1024 MB
OS 10.8.2 (12c60)

I am having the same problem. I work off of a server too and I get the "Could not create preview because of a disk error" message too. The actual preview itself is there once I hit OK but this is so annoying because it keeps me from batch processing images. The message comes up for each image you try to save out so you have to set there and hit enter between each image when you run an action. Any help to correct this error would be greatly appreciated! Thanks.

Photoshop CS5.1: The message box reads: Could not print "________.jpg" because of a disk error. Fix?

Photoshop CS5.1: The message box reads: Could not print “________.jpg” because of a disk error. Fix?

How To Get Help Quickly!
Is the printer driver up-to-date?
Could your disk actually be faulty?
Boilerplate-text:
Are Photoshop and OS fully updated?
As with all unexplainable Photoshop-problems you might try trashing the prefs (after making sure all customized presets like Actions, Patterns, Brushes etc. have been saved and making a note of the Preferences you’ve changed) by pressing command-alt-shift on starting the program or starting from a new user-account.
System Maintenance (repairing permissions, purging PRAM, running cron-scripts, cleaning caches, etc.) might also be beneficial, Onyx has been recommended for such tasks.
http://www.apple.com/downloads/macosx/system_disk_utilities/onyx.html
Weeding out bad fonts never seems to be a bad idea, either. (Validate your fonts in Font Book and remove the bad ones.)
If 3rd party plug-ins are installed try disabling them to verify if one of those may be responsible for the problem.

Can't print "disk error" Photoshop CS5 MacBook Pro 10.6.4

Well I used to be able to print from photoshop, and now I can't, any time I send anything to print it just says Could not print "img123" because of a disk error. No more information is available, completely flustered with Adobe's support available, seems like a maze that keeps sending me back to the beginning, no way to talk to a person on the weekend, and no way to just send an email asking for support... can't find anything in the online help or forums...
Please Help!!
-Katie

I had the same problem with all of you but cannot solve it with above solutions. I am using OSX 10.6 and CS5. I finally solved it by following below few sample steps from here:
http://forums.macnn.com/t/445004/photoshop-cs5-no-longer-prints-after-upgrading-to-lion
The solution is:
Re-create the Photoshop CS5 preferences file:
Quit Photoshop CS5.
Rename the Users\\[username]\\Library\\Preferences\\Adobe Photoshop CS5 Settings\\Adobe Photoshop CS5 Prefs.psp folder to Adobe Photoshop CS5 Prefs.old.
Start Photoshop CS5. Photoshop creates a new Adobe Photoshop CS5 Prefs.psp file.
Its work and now I can print all of my file. Hope this method can help you too.

Photoshop disk error on latest update for NEF files

Since the last update of Photoshop CC, photoshop refuses to open my NEF files Nikon format) quoting disk error.
The same file is opened in another mac with the photoshop version not updated to the latest CC update.
The same file is opened on the computer with photoshop troubles with other photo programs
What is the issue?

If you are still having/have had issues, you can open an active case file with Apple. Log the issue with a tech on the phone, so that you know you've reported it, so if anything gets worse in the future, you have a point of reference to come back to.
This is essential in the even that your warranty expires. So if you know you've had a problem from an outset, and if it turns out to be hardware related, you have case for a replacement because you've reported it.
Kind regards,
Gopha.

Photoshop Disk error -36

"Disk error -36 occurred while reading or writing to a scratch disk. Sorry, but this error is unrecoverable." is a Photoshop error message that results in PS and my OS freezing, requiring a power-down and reboot. I have twin seagate ATA, 1 TB drives on my G5, with my designated scratch disk being a 100GB partition on my non-boot drive. I thought the drive was the problem, and seagate replaced the drive. Same problem persists. I have made my designated scratch an external firewire drive, and the problem goes away, but it works much slower. Any new suggestions on what the problem is? Anyone seen this before? Seagate says it is an application problem. No data is lost before the last save.

I'm surprised PS even runs on that computer although of course 5.0 LE is pretty old.
A 165 MB file may just be too much for it.
How can you "set your c drive to 4096MB"? Do you mean Paging file?
We need someone with a long memory to chime in, but you do need to clarify what you are doing.

No disk error in Premiere Elements 12 - Smartsound plug-in?

I have a fresh install of Premiere Elements 12 (with 12.1 update) on a new computer and receive the error "There is no disk in the drive. Please insert a disk into drive E:" whenever the program is opened or closed. I can bypass this message by repeatedly clicking "cancel". Windows application logs in event viewer lists a corresponding error message "Activation context generation failed for C:\Program Files\Adobe\Adobe Premiere Elements 12\Plug-ins\Common\SmartSoundAdobePlugin64.prm". I confirmed that this file does not exist.
A forum search indicates that installing Smartsound resolves this no-disk error for PrE 11 and earlier but that Smartsound is no longer a feature in PrE 12:
Re: No Disk Error for Adobe Premiere Elements 12
But another other user reported that the no-disk problem went away in PrE 12 after installing Smartsound:
Re: "No Disk" Error (premiere elements 12)
And my event viewer error message indicates that PrE 12 is looking for a Smartsound plug-in which was not included in the installation. (PrE 12 was installed via Dell Digital Delivery and did not include an installation disk.)
So why is PrE 12 looking for a Smartsound plug-in if it is no longer a feature? Any suggestions for suppressing the no-disk error other than installing Smartsound? I'm just getting started in PrE and don't need it right now.
Thanks,
Greg

Thank you for the advice. I tried Han's suggestion of installing Smartsound SonicFire first since it was much quicker than completely reinstalling PrE (which entails many hours of re-downloading on a DSL line for the program & cloud content).
After installing Smartsound, the "SmartSoundAdobePlugin64.prm" file did appear in the C:\Program Files\Adobe\Adobe Premiere Elements 12\Plug-ins\Common\ folder. However, it did not resolve the "No Disk" error or the application error logged in Event Viewer. The source of that error is listed as "SideBySide" and Event ID is 33. The full text of the message is as follows:
Activation context generation failed for "C:\Program Files\Adobe\Adobe Premiere Elements 12\Plug-ins\Common\SmartSoundAdobePlugin64.prm". Dependent Assembly Microsoft.VC90.MFC,processorArchitecture="amd64",publicKeyToken="1fc8b3b9a1e18e3b",type=" win32",version="9.0.21022.8" could not be found. Please use sxstrace.exe for detailed diagnosis.
I did a bit of research and this answer suggests that the error is the result of an incompatibility between the installed version of Microsoft Visual C++ and the version used by the program:
http://answers.microsoft.com/en-us/windows/forum/windows_7-windows_programs/event-id-33-so urce-side-by-side/ef67e34f-07b2-4d52-a807-f9f81a7c32f8?auth=1
Based on this Microsoft article, it appears that the missing C++ 2008 version 9.0.201022.8 is an IA-64 version while the 9.0.30729.x versions on my machine are x64 versions:
http://support.microsoft.com/kb/973552
This is all way over my head and I may leave well enough alone until I have more time to spare, given that the "no disk" error (which could even be entirely unrelated) is annoying but not crippling.
FWIW, the machine is a Dell XPS8700, Windows 8.1, 64-bit, and PrE was sold by Dell it, bundled with Photoshop Elements.
Greg

No Disk error Messages in PSE8

On and off I keep getting the following error message when I switch between Edit and Orgainzier in PSE8
and sometime other times. Photoshop ElementsOrgainzer.exe-No Disk There is no disk in the
drive. Please insert a disk into drive \Device\Harddisk4\DR4.
I have to hit Cancel 3-4 times to get rid of it.
What is this and how do I stop it? Tks. ALan

I have recently experienced this message repeatedly in PSE6 running on Vista. I believe after either saving a file from PSE6 to a floppy in drive A or opening a file in PSE6 from an SD memory card in drive J. Resolved by recreating both situations then ensuring that i used photoshop to open files from and save files to the resident C drive before removing the floppy disk from drive A and using the 'safely remove hardware' function in Vista to confirm that it was safe to remove the SD card.
Following this procedure I have experienced no more 'no disk error messages'

Disk error in Photoshop

Similar Messages

Maybe you are looking for