Disk Mode?

Hi guys,
So I got a new Ipod, Video, 30 gig, and so on, my porblem is this baby has been cranking out tunes just fine since May, as of yesterday, it will not, it says it is in disk mode, and when I plug it into the computer it says the usual, Updating, do not disconnect and then it gives you the go ahead to disconnect, BUT it is in smaller font, and will not play music. I cann't turn it on when it isn't plugged in, I just get the folder and exclamation point, no matter what I try, I just can't get it. It even told me to go to www.apple.com/support/ipod, I did and it didn't help!!!
Can someone help me??????

If it has a folder with an exclamation point, check out this link. http://docs.info.apple.com/article.html?artnum=61003
-Taps-

Similar Messages

Ipod not recognized by computer or itunes when not in disk mode

My ipod nano 6th gen. recently has stopped working. I am able to charge it for a short amount of time but have to reset the ipod everytime I go to turn it on. I wanted to update the software but when I plug it into my comp that I have previously updated this ipod on, it says that the device is not recognized. I followed steps on the support page and discovered that the ipod is recognized as a device and as a ipod in disk mode but when I reset the ipod back to normal mode it is once again not recognized. I don't have a problem with my comp or itunes when I connect my iphone or ipod touch so I'm trying to figure out how to get the ipod to work. any suggestions.

I have kind of the same problem with my 60gb ipod with colour display.
everything was working fine up until last sunday when i plugged into my laptop and I got the 'folder with exclamation mark' icon
i reset it and put it into disk mode but when i connect it to my laptop it doesnt turn up on itunes or windows. occasionally it will appear then disappear again so i can't restore it to factory settings.
i did manage to get it to appear in itunes and click on the restore button but i got the message that it couldnt be restored and there was a problem with the 'firmware' but before i could try anything else it disappeard from itunes again.
i have been told that the problem may be with my USB cable so i will buy another one at the weekend but if that doesnt work does anyone else have any ideas as i have tried nearly everything.
i personally think my ipod caught me looking at my friends new 80gb video ipod and got jealous!!!!!
Message was edited by: princesspurplehippy

Ipod classic 120 stuck in disk mode, not recognized by windows or itunes

so ive been havin tons of problems with my new ipod 120 classic
first one day when i plugged it in it told me it was corrupted and needed to be restored
then it would not restore
i formated it with windows but that didnt seem to do anything
the other night somehow i got it to the point of naming my ipod but after that, it stopped working again
for a while i couldnt even put it into disk mode
now, when it is plugged into the computer it is stuck in disk mode, yet not recognized by the computer or itunes
it makes the sound when i plug it in but never shows up
also, when its not plugged in, it starts up and just brings me to a screen that says use itunes to restore. but then i plug it in and it goes right to disk mode and do not connect, and isnt recognized
when i unplug it i can see it pop up on my computer for that one second i unplug it
ive tried this on a number of computers and it does the same thing
when i unplug it from being plugged into the computer it just sits in diskmode saying ok to connect
if i reset it by pressing center and menu, it just goes back to the use itunes to restore screen
i cant get it to enter diagnostic mode, and when i hit center and play after center and menu it does nothing either
ive just about had it with ipods
this is my 3rd or 4th classic that i have had problems with
apple should be ashamed of themselves for such a buggy product for so much money, and very very crappy service
any help greatly appreciated....but im prety sure ill be moving onto another product after this
luckily i am still under warranty so they offered for me to send it in....but then i am without music for about a week
i feel i should be compensated for that alone, aside from just fixing it for me
please help me fix this so i can get back to some tunes!
thanks for any info

1. Turn off iPad. Press and hold the Sleep/Wake button for a few seconds until the red slider appears, slide to turn off.
2. Connect USB cable to computer
3. Press and hold the Home button down and connect the docking end of cable to iPad
4. Continue holding the Home button until you see the "Connect To iTune" screen
5. Release the Home button
6. Open iTune (make sure you have the newest version of iTune)
7. You should see "iTunes has detected an iPad in recovery mode"
8. Use iTune to restore iPad
Note: You need to be patient and repeat the above many times to recover your iPad

TS1369 Tried to restore my ipod classic on a windows computer... there was some sort of failure and it is now stuck in "disk mode." The ipod is no longer being recognized by itunes.

Tried to restore my ipod classic on a windows computer... there was some sort of failure and it is now stuck in "disk mode." The ipod is no longer being recognized by itunes.

I am having the exact same problem. My ipod has been stuck in disk mode for over two hours and now itunes is frozen.

Can't reset/put in disk mode

I got a 4G 20GB iPod for cheap to play with and try to get to work.
When I plug it in to my computer (Win XP Pro) with the USB cable the Apple logo flashes on screen and then the sad face iPod icon. Then the battery icon appears. Every once in a while it goes through tht sequence again. When I try and put it in disk mode/reset by turning hold on then off and then hold down the select and menu buttons, instead of going to an Apple icon the battery icon blinks off for a second and then blinks back on. What is going one here? Any one know? Thanks in advance.
P.S. The updater and iTunes will not recognize the iPod.

Hello,
If a sad iPod icon or an exclamation point and folder icon appears on your iPod’s screen, or with sounds of clicking or HD whirring, it is usually the sign of a hard drive problem and you have the power to do something about it now. Your silver bullet of resolving your iPod issue – is to restore your iPod to factory settings.
http://docs.info.apple.com/article.html?artnum=60983
If you're having trouble, try these steps at different levels one at a time until the issue is resolved. These steps will often whip your iPod back into shape.
Make sure you do all the following “TRYs”
A. Try to wait 30 minutes while iPod is charging.
B. Try another FireWire or USB through Dock Connector cable.
C. Try another FireWire or USB port on your computer .
D. Try to disconnect all devices from your computer's FireWire and USB ports.
E. Try to download and install the latest version of iPod software and iTunes
http://www.apple.com/ipod/download/
http://www.apple.com/itunes/download/
F. Try these five steps (known as the five Rs) and it would conquer most iPod issues.
http://www.apple.com/support/ipod/five_rs/
G. Try to put the iPod into Disk Mode if it fails to appear on the desktop you may need to plug your iPod with the AC charger to put it in disk mode
http://docs.info.apple.com/article.html?artnum=93651
If none of these steps address the issue, you may need to go to Intermediate level listed below in logical order. Check from the top of the lists to see if that is what keeping iPod from appearing on your computer in order for doing the Restore.
Intermediate Level
A. Try to connect your iPod with another computer with the iPod updater pre-installed.
B. Still can’t see your iPod, put it in Disk Mode and connect with a computer, instead of doing a Restore on iPod Updater. Go and format the iPod instead.
For Mac computer
1. Open the disk utility, hope your iPod appears there (left hand side), highlight it
2. Go to Tab “Partition”, click either “Delete” or “Partition”, if fails, skip this step and go to 3
3. Go to Tab “Erase” , choose Volume Format as “MAC OS Extended (Journaled), and click Erase, again if fails, skip it and go to 4
4. Same as step 3, but open the “Security Options....” and choose “Zero Out Data” before click Erase. It will take 1 to 2 hours to complete.
5. Eject your iPod and do a Reset
6. Open the iPod Updater and click “Restore”
For Window computer
Go to folder “My Computer”
Hope you can see your iPod there and right click on the iPod
Choose “Format”. Ensure the settings are at “Default” and that “Quick Format” is not checked
Now select “Format”
Eject your iPod and do a Reset
Open the iPod Updater and click “Restore”
In case you do not manage to do a “Format” on a window computer, try to use some 3rd party disk utility software, e.g.“Partition Magic”.
C. Windows users having trouble with their iPods should locate a Mac user. In many cases when an iPod won't show up on a PC that it will show up on the Mac. Then it can be restored. When the PC user returns to his computer the iPod will be recognized by the PC, reformatted for the PC, and usable again. By the way, it works in reverse too. A Mac user often can get his iPod back by connecting it to a PC and restoring it.
Tips
a. It does not matter whether the format is completed or not, the key is to erase (or partly) the corrupted firmware files on the Hard Drive of the iPod. After that, when the iPod re-connected with a computer, it will be recognized as an fresh external hard drive, it will show up on the iPod updater.
b. It is not a difficult issue for a Mac user to find a window base computer, for a PC user, if they can’t find any Mac user, they can go to a nearest Apple Shop for a favor.
c. You may need to switch around the PC and Mac, try to do several attempts between “Format” and “Restore”
http://discussions.apple.com/thread.jspa?messageID=2364921&#2364921
Advance Level
A. Diagnostic mode solution
If you have tried trouble shooting your iPod to no avail after all the steps above, chances are your iPod has a hardware problem. The iPod's built-in Diagnostic Mode is a quick and easy way to determine if you have a "bad" iPod.
You need to restart your iPod before putting it into Diagnostic Mode. Check that your hold switch is off by sliding the switch away from the headphone jack. Toggle it on and off to be safe.
Press and hold the following combination of buttons simultaneously for approximately 10 seconds to reset the iPod.
iPod 1G to 3G: "Menu" and "Play/Pause"
iPod 4G+ (includes Photo, Nano, Video, and Mini): "Menu" and "Select"
The Apple logo will appear and you should feel the hard drive spinning up. Press and hold the following sequence of buttons:
iPod 1G to 3G: "REW", "FFW" and "Select"
iPod 4G+ (includes Photo, Nano, Video, and Mini): "Back" and "Select"
You will hear an audible chirp sound (3G models and higher) and the Apple logo should appear backwards. You are now in Diagnostic Mode. Navigate the list of tests using "REW" and "FFW". The scroll wheel will not function while in diagnostic mode. For further details on Diagnostic mode can be found at http://www.methodshop.com/mp3/ipodsupport/diagnosticmode/
Try to do the 5in1, HDD R/W and HDD scan tests. Some successful cases have been reported after the running the few tests under the Diagnostic mode. In case it does not work in your case, and the scan tests reports show some errors then it proves your iPod has a hardware problem and it needs a repairing service.
B. Format your iPod with a start disk
I have not tried this solution myself, I heard that there were few successful cases that the users managed to get their iPod (you must put your iPod in disk mode before connecting with a computer) mounted by the computer, which was booted by a system startup disk. For Mac, you can use the Disk Utility (on the Tiger OS system disk), for PC user, you can use the window OS system disk. Try to find a way to reformat your iPod, again it does not matter which format (FAT32, NTFS or HFS+) you choose, the key is to erase the corrupted system files on the iPod. Then eject your iPod and do a Reset to switch out from Disk Mode. Reboot your computer at the normal way, connect your iPod back with it, open the iPod updater, and hopefully your iPod will appear there for the Restore.
If none of these steps address the issue, your iPod may need to be repaired.
Consider setting up a mail-in repair for your iPod http://depot.info.apple.com/ipod/
Or visit your local Apple Retail Store http://www.apple.com/retail/
In case your iPod is no longer covered by the warranty and you want to find a second repairing company, you can try iPodResQ at your own risk
http://www.ipodresq.com/index.php
Just in case that you are at the following situation
Your iPod warranty is expired
You don’t want to pay any service charges
You are prepared to buy a new one
You can’t accept the re-sell value of your broken iPod
Rather than leave your iPod as paper-weight or throw it away.
You can try the following, but again, only do it as your last resort and at your own risk.
Warning !!!! – It may or may not manage to solve your problem, and with a risk that you may further damage your iPod, which end up as an expensive paper weight or you need to pay more higher repairing cost. Therefore, please re-consider again whether you want to try the next level
Last Resort Level
1. . Disconnecting the Hard Drive and battery inside the iPod – Warning !! Your iPod warranty will be waived once you open the iPod.
In Hong Kong there are some electronic shops offering an iPod service for Sad iPod, the first thing they do is to open up the iPod’s case and disconnecting the battery and the Hard Drive from the main board of the iPod. Wait for 5-10 minutes and reconnecting them back. The reason behind which I can think of is to do a fully reset of a processor of the iPod. In case you want do it itself and you believe that you are good on fixing the electronics devices and have experience to deal with small bits of electronic parts, then you can read the following of how to open the iPod case for battery and HDD replacement (with Quicktimes)
http://eshop.macsales.com/tech_center/index.cfm?page=Video/directory.html
2.Press the reset button on the Hard Drive inside the iPod – Suggestion from Kill8joy
http://discussions.apple.com/thread.jspa?messageID=2438774#2438774
Have I tried these myself? No, I am afraid to do it myself as I am squeamish about tinkering inside electronic devices, I have few experiences that either I broke the parts (which are normally tiny or fragile) or failed to put the parts back to the main case. Therefore, I agree with suggestion to have it fixed by a Pro.
2. Do a search on Google and some topics on this discussion forum about “Sad iPod”
What should I do with my iPod? Send it or keep it?
http://discussions.apple.com/thread.jspa?threadID=469080&tstart=0
Strange error on iPod (probably death)
http://discussions.apple.com/thread.jspa?threadID=435160&start=0&tstart=0
Sad Face on iPod for no apparent reason
http://discussions.apple.com/thread.jspa?threadID=336342&start=0&tstart=0
Meeting the Sad iPod icon
http://askpang.typepad.com/relevanthistory/2004/11/meeting_thesad.html#comment-10519524
Sad faced iPod, but my computer won’t recognize it?
http://discussions.apple.com/thread.jspa?messageID=2236095#2236095
iPod Photo: unhappy icon + warranty question
http://discussions.apple.com/thread.jspa?messageID=2233746#2233746
4th Gen iPod Users - are we all having the same problem?
http://discussions.apple.com/message.jspa?messageID=2235623#2235623
Low Battery, and clicking sounds
http://discussions.apple.com/thread.jspa?messageID=2237714#2237714
Sad faced iPod, but my computer won’t recognize it
http://discussions.apple.com/thread.jspa?messageID=2242018#2242018
Sad iPod solution
http://discussions.apple.com/thread.jspa?threadID=412033&tstart=0
Re: try to restore ipod and it says "can't mount ipod"
http://discussions.apple.com/thread.jspa?threadID=443659&tstart=30
iPod making clicking noise and is frozen
http://discussions.apple.com/thread.jspa?messageID=2420150#2420150
I am not suggesting that you should follow as well, but just read them as your reference. You are the person to make the call.

IPod Classic will not turn on, refuses to go into disk mode.

Hello Apple Community.
Last night I went out to a party, and while I was asleep, some questionable so-and-so poured alcohol on me, and this alcohol got all over my pants, and subsequently, the iPod.
I am using a 160GB White iPod Classic, and I have never had this problem with it before.
When i attempt to turn it on, I am shown the Apple logo for a moment, then a big red X with a circle telling me to come here.
I tried the steps for fixing the (X), but I can't even put it into disk mode.
The iPod makes an uncomfortable groaning noise, with some occassional clicking when I turn it on, and my younger brother in his infinite wisdom thought smacking it would be a good idea, especially since I told him that would not help in the least.
It hasn't made the noise again, but it still won't work or go into disk mode.
My question is in 2 parts;
1.) Is there any way I myself can fix my iPod? (i.e. Hair-drying it, formatting it etc.)
2.) If not, will Apple replace the hard drive inside, or the iPod itself in it for free?*
*The iPod was given to me as a gift Xmas 2011, purchased in August of 2011.
The site says it is still under warranty, but I want to know if this moron's action have voided that.
I have all the original packaging (and accessories), minus the receipt.
One last note; My care for the files on the ipod is literally zero, I have them all on my PC and don't care if they get erased, as long as I can fix this darned device.
Thanks in advance.

There is nothing, I can suggest except for what your brother did, which doesn't work.
Do bring it in to Apple Store and let them have a look, no harm in trying.
Good Luck!

IPod Classic won't go into diognostic or disk mode

I've been having trouble with my 160gb iPod classic the last few days, after deciding to sync it for the first time in 5 years. It keeps coming up with different error problems half way through syncing or causing my iTunes to freeze and eventually I have to restore the iPod. Restored it about 5 times in the last 2 days. However, this time an error message came up saying it couldnt be restored due to an unknown error. I had it in disk mode at the time so rebooted it but it froze on the apple logo. I thought I would try putting it in diognostic mode for the first time to see if that could give me any clues as to what was wrong. However it doesn't seem to want to go into diognostic mode and is now refusing to go into disk mode too.
After sitting on the apple logo for a while it came up with a picture of the iPod end of the usb wire, saing 'Connect to itunes to restore'. So I've plugged it into my laptop (Windows Vista) but it isn's showing up in iTunes...just making my iTunes freeze.
Anyone got any ideas? Unfortunately I haven't got the money to buy a new iPod so I really need this one to be fixed. Unfortunately technology seems to hate me (My laptop stopped working so having to use my mums...my external harddrive giving up ghost after only a couple of years for no reason what so ever, my iPhone not working properly etc etc etc)
I miss the days when you could just plug in an MP3 player and copy the files onto it like you do a memory card *sigh*

Charge it up fully. Toggle the hold switch. Try getting into diagnostics mode again. See Corrupt iPod classic.
tt2

My iPod Classic is seen by Windows but not by iTunes. I have reset it, gone to disk mode and it won't show up in iTunes. There appears to be music on it in a file called MUSICSAVE. How can I get this to work with iTunes again?

My iPod Classic is seen by Windows but not by iTunes. I have reset it, gone to disk mode and it won't show up in iTunes. There appears to be music on it in a file called MUSICSAVE. How can I get this to work with iTunes again?

1. Update iTunes to the latest version. Plug in your iPod. If iTunes still can't recognize it, then in iTunes in the top left corner click help> run diagnostics. On the box that comes up, check the last two things. Click next and it should identify your iPod.
2. Click on your windows start menu. Type in "services". Click on it and when it pops up, on the bottom of it click on "standard". Now Scroll down to find "Apple Mobile Device" Right click it when you see it and click on "Start". When it has started, close iTunes and replug in your iPod and it should show up.
3. Check the USB cable
4 Verify that Apple Mobile Device Support is installed
5. Restart the Apple Mobile Device Service and verify that the Apple Mobile Device USB Driver is installed.
6. If you just want to add some photos, songs and movies from computer to your devices, you can use an iTunes alternative to do the job
7. Check for third-party software conflicts.
<Link Edited By Host>

What is the set-up when transfer files through target disk mode

I'm a bit confused on how to set up the macs to do a file transer in target disk mode. I am transferring files from an imac to a macbook pro. I have the cable 6pin to 9pin. Now what I can't remember (apple.com instructions is what confused me) is on which computer do I hold down the 'T' on start up? Is it the computer I am transferring the files to? ( in this case the macbook pro). I use to do this fairly often, but not recently, and I have forgotten. Any help would be greatly appreciated.

Transferring files between two computers using FireWire - Apple

How do i use my imac 21.5" 2011 as a display for my macbook pro late 2011, through thunderbolt cable ? I have tried and it doesnt seem to work, neither does target disk mode.

How do i use my imac 21.5" 2011 as a display for my macbook pro late 2011, through thunderbolt cable ? I have tried and it doesnt seem to work, neither does target disk mode.
Could it be a borked cable ? I just bought it new from the store today, i have updated both imac and macbook pro to latest thunderbolt firmware and updates. Both 10.7.3.
MacBook Pro:
Vendor Name:    Apple, Inc.
Device Name:    MacBook Pro
UID:    0x0001000A17016E60
Firmware Version:    22,1
Port:
Status:    No devices connected
Link Status:    7
Port Micro Firmware Version:    FFFF.FF.FF

You are correct, here is what Apple Says:
http://support.apple.com/kb/TS3775
I was able to find these instructions, however they referr to 2009-2011 27" iMacs. I think it's the same, if it's not then contact Apple directly for instructions. If either of the machines is less than 90 days old or covered by AppleCare then call AppleCare tomorrow for help, they should be able to easily answer this for you. You will find the number in your manual or you can use the AppleCare Contact Info link.
Your iMac should automatically recognize the presence of a digital video signal at the Mini DisplayPort and enter Target Display Mode.
If your iMac does not automatically enter Target Display Mode, press command + F2 to manually enter Target Display Mode.

HT1363 My old iPod Nano says to use iTunes to restore and I've followed all suggested help steps, but I can't get it into disk mode nor can I get it to show in my computer or in iTunes.

My old iPod Nano says to use iTunes to restore and I've followed all suggested help steps, but I can't get it into disk mode nor can I get it to show in my computer or in iTunes. I have the latest version of iTunes. Windows has all the most recent updates too. I can reset the iPod, but the message to Use iTunes to restore comes back and I am stuck.

Already tried another USB port, still nothing.
I don't have another PC to check, I only have one which is the one not working with my iPod.
It appears under my Computer, just not under iTunes. Plus, the iPod classic troubleshooting assistant doesn't work because I can't restore since it can't come up onto my iTunes! Even my iPod says "Use iTunes to Restore" once in a while, but I plug it in & I'm not able to restore it since it won't come up under iTunes.
Please help

Help! Can't mount iPod to Mac OR PC, and neither Restore or Disk Mode work

My 5th Generation iPod is not being recognized by my Windows or iTunes whenever I try to mount it, nor is it recognized by my friend's Mac or iTunes whenever I try to mount it on his. Because I cannot get my iPod to connect to a computer, I cannot Restore it. Also, I have tried to get both computers to recognize my iPod by putting into Disk Mode, but my iPod screen only displays the "OK to Disconnect" screen (and neither computer recognizes it.)
The only idea I can think of is to Restore it without using a computer (if that is even possible.) I am open to any ideas though.
My iPod is past its warranty, so I would greatly appreciate any help, advice, or suggestions short of sending it in to Apple. Thanks in advance.

Problem solved!
I let my iPod die COMPLETELY down, and then I took it out of its protective case and plugged it into my computer, and it is syncing properly now. I don't know why fixed it (because my case may have been preventing it from plugging in completely) but everything is fine now.

Ipod 160g does not appear on itunes but it appears on windows when in disk mode

my ipod 160 g does not appear in itune (disk mode or not) but it appears in windows as IPOD (F:) only when it's in disk mode. I tried reseting it by holding the menu and center button it stop but then it goes back to the apple logo screen and stay on untill the battery dies and nothing else happens how can I reset it to is factory settings?

When you connect it in Disk Mode, leave it charging the iPod Battery till Full Charge.
In the meantime, 30 minutes or so into the charging, ( I just want the Ipod to have sufficient power for any harddisk Operation)
go to Window Explorer (or My Computer),
Select the Ipod, right click properties, ->tools->error checking->Check Now->fix error
After the error fixing (may take a while but then you still have to wait till the battery charging is complete.)
Disconnect the iPod from the PC.
Antivirus has a tendency to freeze Itunes sync Operation with Ipod Classic, causing a timeout, which corrupt your Ipod filesystem, so when iTunes cant read the iPod, it is pointing to this problem. Other causes is when your iPod hardisk is dying, or your battery is dying causing hardisk crashes.
My suggestion.
Connect your Ipod to the PC and run chkdsk, to fix any iPod diskerror, then disconnect it, after chkdsk complete. - Done above
Disconnect your PC from Internet. (just to make sure no nasties creep into your system while you syncing.
Stop the Antivirus program
Connect your Ipod to the PC
When Itunes Open up, Restore your iPod please, this is for iTunes to map correctly, to fix the corrupted filesystem.
When Restore complete, eject the iPod and reconnect again.
Sync your ipod, preferably manually Manage in small batches and disconnect after every batch, to check that all is well, since you got such a huge library.
When all sync is complete, and iPod disconnected, start back your Antivirus and connect back the Internet.
Good Luck! and have a Nice Day!

FIles from iPod to Someone else's Mac in disk mode???????????

Hi there all,
I've got a couple of gigs worth of files, i need to put them on my iPod and transfer them to someone else's Powerbook, There Photoshop files, and mine, so nothing illegal about this! My iPod has got Disk mode selected in iTunes, so if i connect it to the other mac, will i just be able to get the file's of the iPod and drop them on the other Mac's desktop, or will it open iTunes and wipe all my Music, Pics and Movies off my iPod and pair it up with the Mac?
Thanks for any help!
- Mike

My iPod has got Disk mode selected in iTunes, so if i connect it to the other mac, will i just be able to get the file's of the iPod and drop them on the other Mac's desktop
Pretty much. When you cable the iPod to your friend's computer, it should mount on the desktop and allow you to use it as an external hard drive.
will it open iTunes and wipe all my Music, Pics and Movies off my iPod and pair it up with the Mac?
It may open up iTunes, but it certainly won't do anything to your iPod unless you tell it to. You will most likely get a dialog box indicating that your iPodis linked to another iTunes library and it will ask you if you want to replace the contents of your iPod with your friend's library. Make sure you answer NO to this question!

Reformat iPod for Windows in disk mode

I've had my 20GB color iPod for about a year now and so far it's only seen macs. I want to reformat it in disk mode for Goddam Windows so I can transfer files. But when I connect to a Goddam Windows computer, iTunes and Goddam Windows don't see it. The iPod is flashing the Don't Disconnect icon, so it knows it's connected.
How do I get the computer to see the iPod so I can reformat?

After your iPod Software is downloaded, perform a restore on your iPod (this will format your iPod to your computer). Do that by:
1 - Plug in your iPod.
2 - Close iTunes if it is currently running.
3 - Go to "START -> All Programs -> iPod -> iPod Updater".
4 - Wait till your iPod shows up in the Updater (hope fully it will).
5 - When it does, click the "Restore" button. This process should take about 5 minutes.
Restoring will delete all the content off your iPod, but will not affect your iTunes library.
If you were not able to complete step 4, then try putting your iPod into disk mode (see this link):
How to put your iPod into disk mode
Also, check out this link.
iPod missing in Windows or in iTunes
I hope this helps!
~~Kylene

IPod 5th gen not recognized even in disk mode

My pre-classic iPod does not show up in iTunes even when in disk mode. I'm trying to restore it. It does show up on the desktop. Any suggestions?

Try a low level reformat of the device's hard drive using Disk Utility. See this article for instructions.
http://www.methodshop.com/gadgets/ipodsupport/erase/
B-rock

Disk Mode?

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