Disk Utility Failure - HELP!

I have no idea what is going on here. I have looked in the docs and can't see to find anything to help me. I really, really don't want to reinstall. Anyone, please HELP!
Thanks!
Kristy
Verifying volume “Macintosh HD”
Performing live verification.
Checking Journaled HFS Plus volume.
Checking Extents Overflow file.
Checking Catalog file.
Keys out of order
The volume Macintosh HD needs to be repaired.
Error: Filesystem verify or repair failed.

kdoneal wrote:
Any theories as to way my OS crapped out suddenly? It was working fine Friday evening when I shut down for the weekend, turned on yesterday morning to have a heap of crap to deal with. Not a good way to start the work week, ya know?
It could be software, it could be hardware.
If it's software, then something got corrupted either before shutdown or on startup.
If it's hardware you may have a failing disk.
Try running Apple Hardware Test:
1. Disconnect all external devices from your Mac except the keyboard and mouse.
If you have an Ethernet cable connected, disconnect it.
2. Insert the Mac OS X Install Disc 1 that came with your Mac.
3. Restart your Mac and hold down the D key as your Mac starts up.
4. When the Apple Hardware Test chooser screen appears, select the language
appropriate for your location.
5. Press the Return key or click the right arrow button.
6. When the Apple Hardware Test main screen appears (after about 45 seconds), follow
the onscreen instructions.
7. Apple Hardware Test displays an error code if it detects a problem. Make a note of the
error code before pursuing support options.
If hardware test does not mount or does not run bring the computer to Authorized Apple Repair.
Unfortunately AHT doesn't do the most through job :-/
I believe DriveGenius has a free Surface Scan you can use as demo, which would be a better indicator.
-mj

Similar Messages

Please help. Disk Utility Failure.

I just ran my disk utility function and received this error:
Disk Utility stopped verifying “Untitled 1” because the following error was encountered:
Filesystem verify or repair failed.
Does this mean that my hard drive is compromised? I've tried to run the first aid function several times and keep getting a failure message. Any and all help and input would be appreciated! Thanks!

If you get the Disk Utility message "Failure on exit", or the one's you received, it means there is an issue that Disk Utility can't fix. In many cases, either Disk Warrior or TechTools Pro can be used to fix it, with Disk Warrior being the more popular program. However, if Disk Warrior/TechTool Pro can't fix it, then you may be looking at a new hard drive (although you can erase the hard drive and try with a restore to keep using it). Curiously, a new drive may be less expensive than the repair software.
Smart Utility can give you a view of the SMART sensors to gain more information on the hardware health of your drive. Download with a trial license from http://www.volitans-software.com/smart_utility.php

My new ssd doesn't show up in Disk Utility please help

Hi all,
I had a HDD failure in my mbp (2012). It completly crashed. I was able to make a copy of some files through Disk Utility. (Note: at this point i could only enter disk utility after start up not in the actual OS)
So i bought a Kingston ssdNow v300.
What i did is the following:
Put an clean Mavericks install on a usb drive.
Put the ssd in the MBP
Pressed the option key to boot through the USB and the mbp didn't see the usb.
Booted up through command + R and the computer did see the usb however it did not see the new SSD.
Tried booting up again with command + R and it did see the SSD in the disk utility (after a long load time of recovering the disk data)
Now i knew i had the reformat the ssd in order to install OS X again.
However all the options are greyed out! I can't choose erase/reformat nothing.
Also i rebooted several times and sometimes the mbp didn;t see the ssd anymore... and sometimes it did.
Also if it does see the ssd in the disk utility and i close and re-open disk utility, the ssd in gone!
So sometimes it is recognized and sometimes it isn't.
I am not able to reformat it through an external exclosure or anything.
Also I tried deleting osx mavericks installer on the usb drive and put Os recovery assistant on it. (Which the computer did recognize)
But also this didn't work at all.
I really don't know what to do anymore.
I was hoping to be able to just simply reformat the ssd through disk utility but it doesn't give me this option.
please help is appreciated!

You need to use external media in FCP if you're going to work with Motion. Or export the clips you need from FCP.

Disk Utility Failure?

Hi all!
Before I start, let me first say that I did search for my problem here before posting, however the results I found were not exactly under the same circumstances as my own.
The long and short of it is this: I was running "Disk Utility" from my installation CD (I started up from the CD). While running "Disk Verify" and "Disk Repair," I received the following message just as the progress bar was complete:
"Disk could not be repaired because Disk Utility failed on exit."
According to the utility, it claimed my hard drive only needed "minor" repairs, and obviously my computer is still very usable (lol), but this still freaked me out a little bit.
Is there something I can (or should) be doing to rectify this? My computer isn't horridly slow or buggy, so perhaps I should go on about my business--unless there is a fairly straightforward way of getting everything back to normal.
Thanks ahead of time for your help!

Hi Miriam!
Well, I used Disk Utility to VERIFY my disk, and here's what I got:
Verifying volume “Dexter”
Checking HFS Plus volume.
Checking Extents Overflow file.
Checking Catalog file.
Checking multi-linked files.
Checking Catalog hierarchy.
Checking Extended Attributes file.
Overlapped extent allocation (file 51706 /usr/share/man/man1/history.1)
Overlapped extent allocation (file 51707 /usr/share/man/man1/hup.1)
Overlapped extent allocation (file 51708 /usr/share/man/man1/if.1)
Overlapped extent allocation (file 51709 /usr/share/man/man1/jobid.1)
Overlapped extent allocation (file 51714 /usr/share/man/man1/limit.1)
Overlapped extent allocation (file 51716 /usr/share/man/man1/log.1)
Overlapped extent allocation (file 51718 /usr/share/man/man1/logout.1)
Overlapped extent allocation (file 51719 /usr/share/man/man1/ls-F.1)
51719 /usr/share/man/man1/ls-F.1
ion (file %@)",1)
51721 /usr/share/man/man1/notify.1
Overlapped extent allocation (file 51722 /usr/share/man/man1/onintr.1)
Overlapped extent allocation (file 51723 /usr/share/man/man1/popd.1)
Overlapped extent allocation (file 51726 /usr/share/man/man1/pushd.1)
Overlapped extent allocation (file 51728 /usr/share/man/man1/readonly.1)
Overlapped extent allocation (file 51729 /usr/share/man/man1/rehash.1)
Overlapped extent allocation (file Overlapped extent allocation (file 1730 /usr/share/man/man1/repeat.1)
Overlapped extent allocation (file 51731 /usr/share/man/man1/sched.1)
Overlapped extent allocation (file 51733 /usr/share/man/man1/set.1)
Overlapped extent allocation (file 51734 /usr/share/man/man1/setenv.1)
Overlapped extent allocation (file 51735 /usr/share/man/man1/settc.1)
Overlapped extent allocation (file 51736 /usr/share/man/man1/setty.1)
Overlapped extent allocation (file Overlapped extent allocation (file /setvar.1)
Overlapped extent allocation (file 51738 /usr/share/man/man1/shift.1)
Overlapped extent allocation (file 51740 /usr/share/man/man1/source.1)
Overlapped extent allocation (file 51741 /usr/share/man/man1/stop.1)
Overlapped extent allocation (file 51743 /usr/share/man/man1/suspend.1)
Overlapped extent allocation (file 51744 /usr/share/man/man1/switch.1)
Overlapped extent allocation (file 51746 /usr/share/man/man1/telltc.1)
51746 /usr/share/man/man1/telltc.1
pped extent allocation (file %@)",1)
51747 /usr/share/man/man1/then.1
Overlapped extent allocation (file 51749 /usr/share/man/man1/trap.1)
Checking volume bitmap.
Volume Bit Map needs minor repair
Checking volume information.
Volume Header needs minor repair
.",1)
Dexter
Error: The underlying task reported failure on exit
1 HFS volume checked
Volume needs repair
Hmmm so I'm getting the same error when I verify from my disk! So--you're saying my next step is TechToolPro or Disk Warrior? I just wish they weren't so pricey... I guess something like cocktail, etc isn't going to help something like this... lol
Message was edited by: Doug Dellis

Disk Utility Failure on Exit (-9972) error?

Hello,
I get the following error when "Repair Disk" fails:
"The underlying task reported failure on exit (-9972)"
Does anyone know what this DU error means?
I went through several pages of technical articles and none mentioned this particular error message. I get this error by running DU from my Panther DVD and strangely enough, when the same thing is done using my Tiger DVD, I do not get the (-9972) part of the message. However, the bottom line was the same for both DVD's: the HD could not be repaired.
At the moment, I am experiencing no problems with my PB, however I could be enjoying the 'calm before the storm'. I just recently had a serious sys crash, so this could be a lingering symptom of those problems.
This may or may not be serious, but I would like to know what this means before I proceed with the installation of Tiger. I can Repair Permissions using either DVD, but the fact that I cannot successfully perform a 'Repair Disk' is troubling.
All comments or suggestions are most welcome.
Phillip
17 PowerBook, 1.33 Ghz Mac OS X (10.3.9) 2 GB Ram

I want to pass this on to you because you were very kind to help me out and I can add some good news to those who may have this same problem in the future.
My progress will serve as an update in regards the following Disk Utility error and Mr. Kawashima's very descriptive and informative post as provided above.
In his post of Oct 4, 2005, Mr. Kawashima stated that DISKWARRIOR could not repair problems such as
"Error: The underlying task reported failure on exit (-9972)"
I received the identical error message using Disk Utility and could not make the repair using either TechTool Pro or DISKWARIOR. I had a two-year old version of DW but went to Alsoft's website and downloaded the latest update. I had emailed Alsoft about my problem a few days ago and was told to download the update and try to make the repair again.
Once the download was completed, I discovered that they provide a very simple way of creating a fresh DW CD which contains the latest updated code. Bottom line: I booted this updated DW CD and it repaired my HD. I no longer get the above stated error.

Disk Utility - Failure on Exit

Message says "disk utility stopped verifying "macintosh hd" because the following error was encountered - the underlying task reported failure on exit.
Then this: Checking volume bitmap.
Volume Bit Map needs minor repair
Checking volume information.
Invalid volume free block count
(It should be 5855784 instead of 5855789)
Volume Header needs minor repair
The volume Macintosh HD needs to be repaired.
Error: The underlying task reported failure on exit
1 HFS volume checked
Volume needs repair
The rub - it won't let me select "repair disk" - then I booted from a CD with the OS on it and still wouldn't let me "repair disk".
Do I have to bring it into an apple store to get fixed? I'm freaking out about losing my hard drive.
Any help greatly, greatly appreciated.

Hi,
Did Disk Warrior solve your issue. I am having the same problem as you, along with an error code (-9972) which does not seem to be listed in Apple's search system.
Thanks for any feed back
Ade.

Cannot write or delete files from DVD+RW after erasing it through Disk Utility. Help.

Hello. I erased (completely not quickly) my 4.7 GB DVD+RW with the help of Disk Utility in which it was successful, it asked me to open Finder, DVD Player or Disk Utility, I chose Finder. Then I dragged a MP4 and burned it, it asked me to name the blank DVD+RW so I named it and then it successfully burned the file onto the DVD+RW, now when I try to burn a file again (as it is a RW) by dragging the file to the DVD+RW window the cursor shows a stop sign with it (the sign which is a circle and there is a diagonal line it it) and it denies to write files again, when I try to remove a file it doesn't do it as well. Please help.
P.S When I secondary click on the DVD+RW icon and click get info it says "Capacity : 4.7 GB" and "Available : 0 Bytes" even when the MP4 file is just 8.3 MB.
Computer: Macbook Pro 13-Inch (Non-Retina) Highest Configuration.
Please Help.

Hello Aditya's Apple,
Thanks for using Apple Support Communities.
If you want to write again to a CD RW or DVD RW disc you will need to first erase it, and then start another burn process. The only time you can burn multiple times to a disc without first deleting what is on it, is by multisession burning. The following article explains more.
Disk Utility 12.x: Record on a recordable CD more than once
http://support.apple.com/kb/PH5823
Disk Utility 12.x: Erase a disk, CD, or DVD
http://support.apple.com/kb/PH5849
Take care,
Alex H.

Hard Drive and Disk Utility Failure on Macbook Pro

Ok, so I've had this Macbook Pro since Sept. 2006 and I upgraded the operation system to Leopard about a year and a half ago. I've had no problems until now.
A few days ago I did a software update for the OS, and didn't seem to have any issues. The next day when I booted up the computer, it was very slow in starting up. When it did start up, it only displayed the Macintosh HD and not my files, but a few minutes later everything else loaded.
When I ran disk utility it just said that the hard drive needed to be repaired. The error was talking about a file on the server that was supposed to be numbered 1002 and instead was labeled 501 (?)
Now my issues is, I can't find the Leopard disc, (i moved and I think I lost it?) and all I have is the original Tiger OS disc. I tried to reinstall the HD after backing up the files I needed onto my external. The Tiger OS disc will not work, it says there isn't enough space to be installed onto the computer. Also now whenever I turn on the computer the screen is grey with the apple logo, goes through the blue screen launch and just pops up the window that says "Mac OS can't be installed on your HD"
So right now I am frustrated. If anyone has any advice, please let me have it. Am I completely out of luck or could Apple help me? I no longer have applecare btw, it expired this past October.

!http://i46.tinypic.com/2nvn6f.gif!
"I upgraded the operation system to Leopard about a year and a half ago."
Your system info confirms you have Snow Leopard (10.6.2) installed.
Leopard (10.5) & Snow Leopard (10.6) are 2 separate OS systems.
You need your Snow Leopard DVD to repair the damage if that is the OS that is currently installed on your MBP.
"When I ran disk utility it just said that the hard drive needed to be repaired."
If SL is the DVD you cannot locate then you will need borrow a retail SL DVD & run the +"repair disc"+ setting or purchase one of the following to repair:
DiskWarrior
Highly recommended for *directory damage* repairs.
TechTool Pro
Multi-functional utility.
Drive Genius Multi-functional utility.
You will need to make your own decision on which to purchase. Read up on them on their websites because each does something a little different.
You must use the versions that are compatible w/your OS system & keep the utilities updated to avoid damaging/harming/trashing your system.
!http://i50.tinypic.com/izvwo1.gif!

Locked disk icon in sidebar & disk utility no help

I have read of others' problems with permissions. I too am having one now. The disk icon in the sidebar is locked. Get info on disk and click to unlock, verify password. The permissions section says custom access for each user type: .....(Me), (unknown), and everyone.
Then try to use Disk Utility. Will let me repair the disk with no problems found. But repair permissions is grayed out.
Per another thread tried to run Terminal command: chflags nouchg /Volumes/* but got permission denied.
What next? Thanks in advance.

Secondary disk. Startup disk had similar problem but was able to verify and repair permissions.
Ran command and response was:
Macintosh-2:~ paulgraham$ sudo chflags nouchg /Volumes/"Help"
sudo: /var/db/sudo writable by non-owner (040777), should be mode 0700
WARNING: Improper use of the sudo command could lead to data loss
or the deletion of important system files. Please double-check your
typing when using sudo. Type "man sudo" for more information.
To proceed, enter your password, or type Ctrl-C to abort.
Password:
Macintosh-2:~ paulgraham$

Disk Utility/Repair Help Please...

Hi
I have been having some issues with a Kernel Panic on my MBP. I am trying to solve them with the help of the X-Lab, but when I do the disk utility>repair permissions I get the following messages:
Repairing permissions for “Macintosh HD”
Warning: SUID file "System/Library/CoreServices/RemoteManagement/ARDAgent.app/Contents/MacOS/ARDAg ent" has been modified and will not be repaired.
Warning: SUID file "System/Library/PrivateFrameworks/DesktopServicesPriv.framework/Versions/A/Reso urces/Locum" has been modified and will not be repaired.
Permissions repair complete
Does anyone think this may be a contributory factor. If it is unlikely that these are not to do with the Kernel Panic, any ideas as to what they are and what I should do.
many thanks in advance
Rob

Those messages are normal and may be ignored.
This article is for Leopard, but still holds true for Snow Leopard:
http://support.apple.com/kb/TS1448

Disk utility Failure/Unable to open Hard drive with a double click

After trying to use Disk Warrior for maintanance last week my entire hard drive crashed.
I've spent the last week rebuilding only to encounter a new problem..i can not open the hard drive with a double click.
I attempted to run Disk utility to diagnose the problem and was told that the "program had lost connection and was unable to verify/repair disk permissions...and was told to shut down disk utility, which i ran from the install disk...
Any suggestions aside from erasing and rebuilding the hard drive?
Any assistance would be greatly appreciated.
Thanks,
Victoria

Hi Ana,
Try this link Disc Utility lost connection ......
Hope that this will help you to solve the problem.
When this was help full ore solved your problem Why award ponits?
Dimaxum

Install errors and Disk Utility failure

Hello!
My current install of Mac OS X must have been a newer install of Panther. The retail install I bought is v10.3.5. I think the install was originally 10.3.7.
I've tried to run Disk Utility from the install Disc 1 and get a message: "*The underlying task reported failure on exit.*"
And I tried to also perform an Archive and install of Mac OS X Panther 10.3.5 and get a message: "*You cannot install Mac OS X on this volume without changing your install settings. A newer version of Mac OS X is installed*."
So, I'm asking what my options are as to keep my current user Home folder that I mainly use and delete the Administrator Account to get a fresh install that I can maintain properly without problems like I just quoted.
This is for my DA 533 MHz.
Thank you!
-Mike

How to Perform an Archive and Install
An Archive and Install will NOT erase your hard drive, but you must have sufficient free space for a second OS X installation which could be from 3-9 GBs depending upon the version of OS X and selected installation options. The free space requirement is over and above normal free space requirements which should be at least 6-10 GBs. Read all the linked references carefully before proceeding.
1. Be sure to use Disk Utility first to repair the disk before performing the Archive and Install.
Repairing the Hard Drive and Permissions
Boot from your OS X Installer disc. After the installer loads select your language and click on the Continue button. When the menu bar appears select Disk Utility from the Installer menu (Utilities menu for Tiger.) After DU loads select your hard drive entry (mfgr.'s ID and drive size) from the the left side list. In the DU status area you will see an entry for the S.M.A.R.T. status of the hard drive. If it does not say "Verified" then the hard drive is failing or failed. (SMART status is not reported on external Firewire or USB drives.) If the drive is "Verified" then select your OS X volume from the list on the left (sub-entry below the drive entry,) click on the First Aid tab, then click on the Repair Disk button. If DU reports any errors that have been fixed, then re-run Repair Disk until no errors are reported. If no errors are reported, then quit DU and return to the installer.
2. Do not proceed with an Archive and Install if DU reports errors it cannot fix. In that case use Disk Warrior and/or TechTool Pro to repair the hard drive. If neither can repair the drive, then you will have to erase the drive and reinstall from scratch.
3. Boot from your OS X Installer disc. After the installer loads select your language and click on the Continue button. When you reach the screen to select a destination drive click once on the destination drive then click on the Option button. Select the Archive and Install option. You have an option to preserve users and network preferences. Only select this option if you are sure you have no corrupted files in your user accounts. Otherwise leave this option unchecked. Click on the OK button and continue with the OS X Installation.
4. Upon completion of the Archive and Install you will have a Previous System Folder in the root directory. You should retain the PSF until you are sure you do not need to manually transfer any items from the PSF to your newly installed system.
5. After moving any items you want to keep from the PSF you should delete it. You can back it up if you prefer, but you must delete it from the hard drive.
6. You can now download a Combo Updater directly from Apple's download site to update your new system to the desired version as well as install any security or other updates. You can also do this using Software Update.

Can not erase my old macbook, because the 'erase' option is not highlighted when i go to disk utility! help

i am trying to completely erase an old macbook, but when i go to disk utility and click on the disk, the 'erase option' is not highlighted. not sure what to do with this. is there a way to re-start and press some f-butons which will erase the **** thing? help!

i no longer have the install disk- this laptop is really old! if i had the start up disk, i'd be fine
this is what i'm getting when i try-

Sold Feb 2008 MacBook to someone. I had Lion and had the drive erased, but now it's asking him to reinstall in disk utility. HELP!

So, I had a friend who is a computer expert erase my computer before I sold it to someone. I had Lion so advertised the laptop as running Lion. It's a Feb 2008 model Macbook.
He has since received it and says it is opening in disk utility asking for a username and password to install Lion. Please help! I'm not the best with computers, and unfortunately I am a student and can't afford much to fix this. I also can't find the original disks that came with the computer.
Thanks!

Your friend didn't erase the hard drive completely so the mac is starting Into the recovery partition. The buyer needs the original discs, if he calls 1-800-MY-APPLE and provides them with the serial number they can ship him a set of original discs for a small fee. He needs to start up with disc one in by holding the C key and then through Disk Uility delete the revovery partition and reinstall the software. If he wants to upgrade to Lion he'll have to purchase that on his own.

Applications not responding leads to Disk Utility failure

Hi everyone.
I have a mac mini running 10.4.8 and recently it started hanging up on applications (particularly firefox). I'd get "application not responding" messages and even when I wasn't doing anything at all to my machine, it would stop responding.
I tried to boot up off the install CD and run disk utility but got "The underlying task reported failure on exit"
Unable to repair
Unable to verify
Additionally, I cannot mount my volume. Nor can I get any options to reinstall/reformat as from the Installer my hard drive does not show up as an available volume to install on.
Also, when I try to startup, if I pick something other than the CD, it just flashes the grey apple screen for about 5-10 minutes and then shuts off.
It did, however, pass hardware test.
The error I get in First Aid before repair stops is "Invalid Node Structure"
But...I'm not sure where to go from here.
I haven't installed anything new and it was totally fine previously.

You have serious damage to the disk and will need to either buy Disk Warrior and see if it can repair the damage, or zero the drive and reinstall. If you have a recent clone the reinstall would be relatively painless. If you don't have your drive backed up to an external drive you now know why you should have done this. If you are lucky Disk Warrior will be able to repair the damage. I suggest that you immediately buy a firewire drive and install Tiger on it and then boot from the external and see if it is possible to recover your files that haven't been backed up from the internal drive. Do this even if Disk Warrior succeeds. Drives fail. The older the drive, the more likely it is to fail. Rule of thumb: don't fully trust any drive that is 5 years old or older. And always have backups. Always.
Francine
Francine
Schwieder

Disk Utility Failure - HELP!

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