Disk utility incompatible with OS X version

When I try to run disk utility I get the message that "You can't use this version of the application Disk Utility with this version of Mac OS X - You have Disk Utility 11.1"

Open it directly from the /Applications/Utilities/ folder. If you already are, back up your data, restart with the Command and R keys held down, and reinstall the OS.
(109722)

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Can't use this version of Disk Utility.app with this version of os x question

can't use this version of Disk Utility.app with this version of OS X 10.9.2

Hi barcolana,
If you are having issues using Disk Utility on your Mac running OS X Mavericks 10.9.2, you may want to make sure that you are booting to Recovery before using Disk Utility; you may find the following article helpful:
Apple Support: Resolve startup issues and perform disk maintenance with Disk Utility and fsck
http://support.apple.com/kb/ts1417
Regards,
- Brenden

HT4743 I just purchased an iTunes TV show and it successfully downloaded. It is now saying that I do not have the proper version of QuickTime on this version of iTunes (10.6.3). How can a show I purchased be incompatible with the latest version of iTunes?

I just purchased an iTunes TV show and it successfully downloaded. It is now saying that I do not have the proper version of QuickTime on this version of iTunes (10.6.3).
How can a show I purchased be incompatible with the latest version of iTunes?
I want a refund, but I can't even figure out how to request one through support. Super frustrated and long time Apple customer.

After a day of trying, both iTunes and my Apple TV are telling me that the episodes of Scooby Doo I purchased are incompatible due to QuickTime. I still don't understand how I purchased something from iTunes that doesn't work with iTunes.
the exact error I receive when I try to play an episode is the following:
"This movie requires QuickTime, which is not supported by this version of iTunes."
Any advice would be great!

IPod reset utility incompatible with just about anything

Hi,
Running iTunes 9.
2nd generation shuttle says "you must restore this iPod with reset utility".
Have the latest version of the reset utility, 1.04
- NOT compatible with Vista or Windows 7
- NOT compatible with 64-bit OS
So I suddenly have a useless Shuttle? Because I'm not running a 32-bit version of an OS that was released 8 years ago, and MS only offers extended support for? Come on, Apple.
Any ideas? I've already tried 32-bit XP in a VM with the shuttle USB attached to it.

OK, did the SMU resets- more then once because the first time I plugged everything back in and the iPod reset didn't work; an additional time,with nothing but the iPod plugged in, it seems to have worked. I say seems because it's blinking orange and I'm worried about unmounting/disconnecting it to try to play it- the last time I thought I had fixed it, it was doing this...
Oh, and I'm running 1.0.3 software- thankfully,I had kept the old reset software...
I'm going to wait a bit and see if the blinking stops. Maybe it's just recharging, but I've barely played it, so it seems unlikely it needs much, if any charging.
Not to be looking a gift horse in the mouth, but since the first reset, including after the two subsequent resets, the fan has become noisy- isn't this supposed to stop a noisy fan, not make it noisy?
oy.
Message was edited by: weblizard

Disk Utility Freeze with 10.6

When using the Disk Utility to expand a partition's disk space, the OS Freezes (only time I have EVER had the OS freeze, like MS Windows) and I have to do a hard shut down.
Steps taken to reproduce error:
1. With 10.5.8 installed, partition HD in 2 (one is boot camp)
2. Install Snow Leopard
3. After install, remove windows partition (it was no longer needed)
4. Expand main partition to occupy remain HD space that is now unused
5. "Verifying Disk" shows progress, then whole computer freezes
6. Mouse is still active, but unable to click anything.
7. Result to hard shut down
Any input on this issue would be appreciated.

HI,
Is this a wired or Bluetooth mouse?
Does your Trackpad work?
Verifying Disk, then computer freezes... not a good thing.
How much free space on the startup disk?
Right or control click the MacintoshHD icon. Click Get Info. In the Get Info window you will see Capacity and Available. Make sure you always have a minimum of 10% to 15% free disk space at all times.
*" Install Snow Leopard*
*3. After install, remove windows partition (it was no longer needed)*
*4. Expand main partition to occupy remain HD space that is now unused"*
I wonder if you should have reformatted the disk for the Mac OS and installed Leopard before you
removed Windows.
Carolyn

Problem with Disk Utility and with ITunes and with Classic

Greetings. I have had problems with ITunes recently; when I try to open it, it gives me the error message: "The ITunes Music Library file is locked, on a locked disk, or you do not have write permission for this file."
When I looked at the ITunes discussion section, people had two ideas for other people who had the same problem:
(1) Make sure that the library of music files is write-enabled (which it is) and not locked (it isn't) and
(2) Go to Disk Utility and repair the disk.
Since (1) is not a problem, I am trying (2). However, when I open Disk Utility, it just stays on the window, stating "Gathering disk information..." and proceeds no further.
Perhaps related to these problems, when I try to start up Classic, the window opens, but it gets stuck at the very beginning (stating "Classic starting up using System Folder ...") and proceeds no further.
Can anyone help me with these multiple problems? Thanks in advance.

amandel
The problems you report are different than those relating to the iTunes receipts/DU conflict. Trashing those receipts as suggested is necessary to get DU to repair permissions, but, as I understand it, you couldn't get DU to recognise your drives. And I've seen no posts relating to iTunes 6 and Classic.
I've had the problem you describe before (at least vis-a-vis DU). In principle DU's "Repair Disk" function would fix it, but of course if the disk's don't mount in DU then you can't fix them:)
Therefore fsck is a good solution, or trying DU from the Installer Disk (don't start to install, just let the first installer window appear, go to the menu and choose "Open Disk Utility") and repairing. Then reboot and repair permissions, preferably with DU running from your hard drive.
Maybe you're more of a "don't touch what's still running" kind of person, but it sounds to me like the systems a bit wobbly and needs some tender loving care. You could try a clean up using a program like OnyX as well - it won't do any harm.
Robert
G4 PB Mac OS X (10.3.9)

Default theme incompatible with latest firefox version

I had a Firefox 29 installation on one of my laptops and I copied the profile folder to backup to a different laptop. The other laptop though had Firefox 12 on it so I just updated it, and although my newer add-ons from the backup are now compatible, I can't use the default theme. Instead it has this very basic theme that isn't the default. If I look in the appearance tab it says "Default is incompatible with Firefox 30.0." The theme is labeled "Default 29.0.1". How can I get it to install the default theme for the current version? Thanks.

You can try to delete the compatibility.ini file and check for issues with the files that stores the prefs.
Delete a possible user.js file and numbered prefs-##.js files and rename (or delete) the prefs.js file to reset all prefs to the default value including prefs set via user.js and prefs that are no longer supported in the current Firefox release.
*http://kb.mozillazine.org/Preferences_not_saved
*http://kb.mozillazine.org/Resetting_preferences
Do a clean reinstall and delete the Firefox program before (re)installing a fresh copy of the current Firefox release.
*Download the full Firefox installer and save the file to the desktop<br>http://www.mozilla.org/en-US/firefox/all.html
If possible uninstall your current Firefox version to cleanup the Windows registry and settings in security software.
*Do NOT remove "personal data" when you uninstall your current Firefox version, because this will remove all profile folders and you lose personal data like bookmarks and passwords including data in profiles created by other Firefox versions.
Remove the Firefox program before installing that newly downloaded copy of the Firefox installer.
*(32 bit Windows) "C:\Program Files\Mozilla Firefox\"
*(64 bit Windows) "C:\Program Files (x86)\Mozilla Firefox\"
*It is important to delete the Firefox program to remove all the files and make sure that there are no problems with files that were leftover after uninstalling.
*http://kb.mozillazine.org/Uninstalling_Firefox
Your bookmarks and other personal data are stored in the Firefox profile folder and won't be affected by an uninstall and (re)install, but make sure that "remove personal data" is NOT selected when you uninstall Firefox.
*http://kb.mozillazine.org/Profile_folder_-_Firefox
*http://kb.mozillazine.org/Profile_backup
*http://kb.mozillazine.org/Standard_diagnostic_-_Firefox#Clean_reinstall

Disk Warrior/Disk Utility Hangs with External HD

okay, so i will try to make this as quick as possible.
last year, i had an external hard drive that i had been saving all my audio work on. one day i had to restart (i was having a lot of problems with my then IBook G4) so i did, and the drive was no where to be found. made sure there was no connection problems (ie my USB ports) and everything seemed fine. let it sit for a while, thinking maybe it was just tired or something. tried again, same story, and it also made disk utility hang. tried it on a friends mac, same issue.
i also had a a lot of video/music that i watched with my xbox 360. i could still access those files with the xbox, which was weird.
so then my ibook eventually died, and here i am with a newer G5 quad. i tried it again, and still the disk utility hangs, and ive also tried Disk warrior 4. this also hangs.
also, i have tried switching the enclosure to no avail.
its not the end of the world if i cant get the data back, but i would REALLY like to.
any suggestions?

System Profiler shows the same thing: "Manufacturer: PI-236" for each of these HDs. I'm not sure how to rename these drives (I'm not talking about the partitions on them, which I've given descriptive names).
The strange thing is that on my MacBook Air (upgraded to Lion) one of these HDs (now connected via USB) shows up in Disk Utility as "Ext Hard Disk Media" instead of "PI-236". Still not a whole lot of information, you'll notice.
Another external HD (partitioned earlier under Snow Leopard) is shown correctly as "SAMSUNG HD501LJ Media" on both computers.

The Site Advisor feature of my McAfee Antivirus software is incompatible with the new version. Will this be resolved soon and if not, where can I download the previous version, since it doesn't appear to be available on the site.

See question above.

McAfee have already updated Site Advisor to work with Firefox 4, you can get the latest version (3.3.129) from http://www.siteadvisor.com

Why did Firefox "upgrade" me to a version of Firefox that is incompatible with the new version? Where do I find the previous version and reload it??ne

I have an iMac OS version 10.4. Mozilla automatically upgraded me to the new version of Firefox EVEN THOUGH the computer should have "told" it that it wasn't compatible. I'm getting that message when I try to download Firefox from the web site today. (I've had to do that before when one of the ever-so-helpful reinstalls crashed and burned repeatedly) So, now all I get is crash reporter when I try to use Firefox.
Where do I go to download and reinstall the previous version AND also PREVENT Mozilla from being ever so helpful in the future?
Major glitch in the Mozilla process if you force users to "upgrade" and then it's broken. It's not an upgrade if you create problems for the user. That's very, very poor planning and service.
I'll be writing more about this in a blog post at www.maryschmidt.com.

Is this the HP Simplepass application? If it is EgisTec, who now provide the HP Simplepass application, have made an update of the scanner software for Firefox 4, for details see https://support.mozilla.com/questions/814397

Bpm workspace incompatible with O.S. version

Hi I have a big problem the bpm worspace in weblogic is not working well, is not loading all the images and icons. It only works fin in xp sp2, but many machines that work with this project uses vista or xp sp3....
Any solution,
Hope you can help me
thanks

Hi
the image URL that shows is the next:
http://monextestdbor03:7040/workspace/img/action_refresh.gif
where monextest is the bpm domain where it is installed, if I pste the URL in a browser it says that it coukdn't find the server.
Sorry I didn't understand the hack part.
mmm the ear doesn't contain any image it contains the workspace.war, Meta-Inf folder which contains the manifestmf and the application file.
any fix?
Do you think you can send me your workspace.ear zip file and how can I add this images to my ear???
thanks Mark
Edited by: Diego Guillen on 27/01/2010 01:19 PM

Disk Utility partitions with wrong sizes

I'm trying to partition an external drive do clone/backup my TiBooks harddrive, but, I can't get DU to get the right partition sizes. Using 80 GB 2.5" drive (same size as my current internal drive). I make four partitions, set the sizes, then do a partition, and after the partition is done my partitions are now different sizes. I've dried 'Locking' them, but, still doesn't work.
I played with the sizes, and still can't get the partition sizes I set up to partition correctly.

If the two drives are not exactly the same, then don't expect to be able to partition both of them exactly the same. Different drives will have different specifications and are not identical simply because they are both advertised as 80 GB drives. Even two drives with the same model number from the same manufacturer may differ if the firmware isn't the same on each due to different dates of manufacture. Why is it so critical for you that they be exactly the same?

HT3986 I received an IPod Mini as a gift. I downloaded the CD, installed iTunes. I get this message: "This program has known compatibility issues. iTunes installs drivers that are valid but incompatible with this 64bit version of Windows. What to do?

Here is what my system is:
ASUS CM5671
Windows 7 Home Premium
Pentium R Dual Core CPU E 5500 @ 2.8 GHz 2.8 GHz
4.0 GB RAM 3.75 GB usable
64 Bit Operating System
What software do i need to download to get this to work properly?
Thanks much!

Legally, you can't. You cannot transfer ownership of bought contents.
BTW, just out of curiosity, why hasn't your oughter simply changes thru iTunes sync the music she wants on the iPod? You don't need to have multiple iPods or give them away to change music. You control that by creAting different playlists in iTunes, then choosing to sync the ones you want.

IMac 2007 factory reset Disk Utility version

I have a 2007 Intel iMac I'm trying to prepare for sale as I've upgraded. It is running Mountain Lion but came with Tiger pre-installed.
Following instructions here, I have booted with the Tiger install Disk 1 in the drive, whilst holding C. The next step I'm told is to launch the Disk Utility from the installer and erase my drive. In the Install Disc Applications fodler, Disk Utility has a cross / 'cannot use' symbol, and so trying to start it gives a message:
You can't use this version of "Disk Utility.app" with this version of OS X. You have "Disk Utility.app" 10.5.8
Should I use the version under my usual home/Applications/Utilities/Disk Utility instead? This is version 13 (426). Not sure it makes sense to do so.
Presuming I can erase the drive, will I then be prompted to reinstall the OS from the disk? I guess this means the next user gets to do a fresh Set Up but they are stuck with Tiger.
TIA

when assign the disks did you run "disk assign <disk_name> -p <pool ID>"Are the disks you want to reassign already part of an aggregate or are they marked as spare?

'Disk Utility has lost connection with Disk Management Tool' w/ RAID 10 set

Using 4 internal drives, I have specified the following setup for each:
2 partitions, 1 'speed' of 5 GB and 1 'data' of whatever remains.
The 4 speed partitions stripe to a single RAID volume correctly.
The 4 data partitions are used to make a RAID 10 volume as follows:
The first 2 data partitions are mirrored to make a 'data-A'
The next 2 data partitions are mirrored to make a 'data-B'
These complete correctly.
Upon attempting to strip data-A and data-B in order to finish the RAID 10 setup, Disk Utility quits with the following message:
"Disk Utility has lost connection with the Disk Management Tool and cannot continue. Please quit and relaunch Disk Utility'.
A search here and on the nets reveals only that this message appeared in 10.3.x when attempting to repair disk permissions and had to do with a rogue iTunes support file. This is occurring on a blank system (no iTunes installed) so I don't think its the same cause.
Note that I was able to complete this setup under Tiger several times without issue, so it seems to be unique to Leopard. Does anyone know what is going on and hopefully suggest a workaround?

To answer my own issue and leave a marker here for others, I was able to successfully set up a RAID 10 partition using diskutil, indicating that the problem is Disk Utility itself and not the RAID implementation.
Disk Utility has proven itself to be bugridden (must restart frequently to get updated view of volumes; drops device names at various times; etc.) and this latest bug would seem to suggest that it should be avoided in favor of diskutil for any serious RAID construction.

Disk utility incompatible with OS X version

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