Disk utility/repair question - "keys not in order"

I connected my 4G iPod to my computer via firewire when the battery was very low yesterday. For the first time, it wouldn't mount and now doesn't show up in system profiler when it is connected via firewire (even in disk mode). It shows up when it is connected via USB.
It shows up via firewire in disk utility, though. I verified the disk and repaired the disk and got a message "keys not in order". I tried to mount it through disk utility and it still wouldn't show up. I was able to eject it through disk utility though.
It is charging and playing fine.
Any ideas on how to fix "keys not in order" or how to do a full restore when it won't mount?
Thanks for your help.
iMac G4   Mac OS X (10.2.x)   iTunes 6

We were able to get it fixed. First, I tried erasing it in disk utility. That just succeeded in getting the file with an exclamation mark and no way to restore it. It also wouldn't turn off at that point.
We took it to a PC and were able to reformat it on a PC and now it seems to be working at least initially again with my Mac.

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