Disk Utility Reporting Hardware Failure on Mac HD- Not Repairable
Hi! Looks like my hard drive is toast on my 24" aluminum case 24" imac. NOT under warranty although I bought it in Jan 09. DU reporting Mac HD in RED with message...'disk utility has detected hardware problem which cannot be repaired'. Ok. Will a simple hard drive replacement do the trick? Or, could there be additional grief? Thanks!
Do you have a backup of at least your personal data on the drive? If you do, you should try reformatting (erasing) the drive using Disk Utility, before giving up on it.
Restart from your Mac OS X installation disc, for the system you have installed currently; to do so, insert disc and restart with the C key held down. When you get to the first Installer screen (after language selection), go up to the menu bar. Under Utilities, select to run Disk Utility. In the sidebar, select the internal drive. On the +First Aid+ tab, run +Repair Disk+ (not +Repair Disk Permissions+ ). Do you still get that previous error at some point in this process? Do you get some other error that Disk Utility is not able to repair?
Similar Messages
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Disk Utility reports 'Volume could not be repaired' Now what?
Disk Utility reports that my internal HD cannot be repaired (I tried booting to the installation CD as-well-as a Superduper image with the same result). Here is the complete dialogue:
Verify and Repair disk “iMac_HD”
Checking HFS Plus volume.
Checking Extents Overflow file.
Checking Catalog file.
Illegal name
Checking multi-linked files.
Checking Catalog hierarchy.
Checking Extended Attributes file.
Checking volume bitmap.
Checking volume information.
Repairing volume.
The volume iMac_HD could not be repaired.
Error: The underlying task reported failure on exit
1 HFS volume checked
1 volume could not be repaired because of an error
Repair attempted on 1 volume
1 volume could not be repaired
Unfortunately the backup image has the same problem, so no use restoring the internal HD from it. So what do I do now? I read on a forum that the 'illegal name' error is caused by Photoshop CS, but didn't see a solution. Help!
20" Intel iMac (2.0GB RAM, 256MB VRAM, 500GB HD) Mac OS X (10.4.6)I get this error occassionally too. In those cases I take my original install dvd, put it in, reboot and hold the c key.
It then starts an install (don't worry, it won't do anything). When the install screen appears, in the top menu you can select Disk Utility.
Repair the disk from there, it will probably manage now. I guess something is interfering with Disk Utility when all of OS X has loaded.
Once the disk is repaired, verify/repair permissions, exit the program and reboot (don't hold and press c this time around).
Hope this helps.
Lars.
20" iMac Core Duo Mac OS X (10.4.5) -
MacPro 1,1 Quadcore 3 GHz (2006 "Woodcrest")
32 GB RAM
ATI Radeon HD 5770
OS X 10.7.5 Lion
I have encountered the following behavior when trying to format a new drive with disk utility. This description has also been send via the Mac Pro feedback as a bug report to Apple.
On searching the web and forums with this particular error message and behaviour I could not find any usful results. So maybe the following description may be helpful for some users.
Best regards.
1. Drive Bay 1 contains the original 250 GB Startupdisk. It works without errors.
2. Drive Bays 3 and 4 contain each a WD Caviar Black 2 TB SATA 3 HDD. They work without errors.
3. I have purchased a third WD Caviar Black 2 TB HDD.
4. In Drive Bay 2 there has been a Seagate 750 GB HDD, which worked in conjunction with all the other drives without error.
5. I exchanged the Seagate HDD in Drive Bay 2 with the new WD Caviar Black 2 TB HDD.
6. On starting the system, it will report to initialize the new drive.
7. On trying to initialize the new drive with disk utility it reports the error [translated from German] "Erasing of the volume has failed. The device could not be opened."
8. I thought that the drive is faulty. Thus I created an RMA-Case at WD. They exchanged the drive without problems.
9. On getting the exchanged WD Caviar Black 2 TB drive I put it in Drive Bay 2 as before.
10. On trying to erase and format the exchange drive I got the same error message "Drive could not be opened."
10.1 On selecting the physical drive in the devices list, disk utility reports all information in the bottom area of its window as usual, e. g. hard disk description, connection bus, type and place, capacity, write status, SMART-status, partition scheme.
10.1 On leaving that drive selected in the devices list and clicking the info-button, disk utility will also report additional information as usual, e. g. Name, Type, partition scheme, media-identification, media name, media type, device tree, … , number of relocated sectors, etc.. All this information appears to be valid, as can be compared to the other devices information inside the other Drive Bays. Also the disk numbering scheme appears to be standard - 4 HDDs give the numbering disk0, disk1, disk2, disk3.
10.2 From that information I conclude that the SATA-bus and connectors electrically work properly, the drive has spun up and can be accessed by the system normally.
11. I powered down the computer, took out the HDDs from Drive Bays 3 and 4 and put the caddy with the new exchange drive in Drive Bay 4 [Maybe, I could have also just left it alone in Drive Bay 2, or 3].
12. After powering on the system, disk utility will quick format the exchange drive without any error message. Also, when erasing again by selecting the option to write zeros to the drive, disk utility will finish without error.
13. After disk utility finished formatting, I put back the original drives into Drive Bay 3 and 4 and put the now newly formatted drive back into Drive Bay 2.
14. After switching on the computer the system start and login proceeds without any error message. All drives appear as expected on the desktop.If anyone is reading this still looking for what caused the issue and how to fix it here is what I discovered.
The antivirus program our company uses, Bitdefender Antivirus Plus, was causing some of the PDF files not to open. After troubleshooting the different modules and settings the culprit was..
Scan SSL in Privacy Control Settings. Turning it OFF solved the problem and all the PDF files that previously would not open now open just fine. This issue has been sent to Bitdefender for them to review. If you use a different antivirus program and are having this issue try locating the Scan SSL setting and see if turning it off solves the problem. -
Disk utility reporting "Microsoft Reserved"
Hello,
I have been having a problem with Disk Utility reporting a NTFS volume as a Microsoft Reserved one. I run Windows XP on the NTFS partition, and use macdrive to access my HFS+ vol, but I cant use NTFS-3G to access the other way round, as it wont mount. Does anyone know of a method to possibly rescan the hard drive? rEFIt recognizes it.
Thanks in advance.
iMac 24" Mac OS X (10.4.9)Do you have a backup of at least your personal data on the drive? If you do, you should try reformatting (erasing) the drive using Disk Utility, before giving up on it.
Restart from your Mac OS X installation disc, for the system you have installed currently; to do so, insert disc and restart with the C key held down. When you get to the first Installer screen (after language selection), go up to the menu bar. Under Utilities, select to run Disk Utility. In the sidebar, select the internal drive. On the +First Aid+ tab, run +Repair Disk+ (not +Repair Disk Permissions+ ). Do you still get that previous error at some point in this process? Do you get some other error that Disk Utility is not able to repair? -
Disk utility reports "unused node is not erased" after installing 1TB HD
Hi there,
I just installed a brand new 1TB HD into a 2006 Intel iMac. I booted from the Snow Leopard installer DVD and tried installing the OS, but I received a kernel panic. I rebooted from the installer DVD again and ran Disk Utility which reported multiple instances of "unused node is not erased" and could not repair the disk. I re-partitioned the disk but each time Disk Utility gave the same error. I rebooted from the DiskWarrior DVD and rebuilt the directory (DW found no errors). I then rebooted from SL DVD again and ran Disk Utility which found the same "unused node is not erased" errors but this time was able to repair them! I'm now trying to reinstall the OS for a second time.
I'm wondering from this bizarre behaviour whether
a) I have a faulty (new) HD
b) there might be something else wrong with my mac causing these errors.
Any assistance would be greatly appreciated!
Cheers,
GregWell, I attached another good external drive via FireWire, booted the 2006 iMac from the SL installer DVD, partitioned it with DU, then ran DU Repair Disk, and Disk Utility immediately gave me "unused node is not erased" errors and was unable to repair the drive.
I attached the same good external drive via FireWire to another Mac and repeated the same procedure: this time DU gave me no errors at all.
I'm going to assume my 2006 iMac has a faulty logic board or SATA controller (with cost of repairs probably more than the computer is worth). Would you agree?
Thanks again! -
Disk utility reports smaller hard drive size than actual
I have been using a 3tb external drive (Formatted mac osx journaled) without any problems on my mac mini. Suddenly, it no longer allows me to write to the drive and more often it does not even recognize the drive when it is in the caddy. The caddy supports USB3 and is fairly new. The hard drive is a 7200rpm seagate.
When looking at the drive in disk utility, it states that the drive is 2.2 TB while the size is 3TB.
Does anyone have similar problems? Any recommendations?
Currently on OS X version 10.8.5.
Thanks!
When I insert the drive in the caddy I get the error message that it is not readable. Disk utility reports it as 2.2tb. The drive is a 3TB Seagate.Hi Eric,
Can't really hook it up directly to a mac mini as the mini is pretty sealed. I did connect it to a PC as I wanted to run SpinRite on it and SpinRite gave me an error message that the Drive Size reported was less than the actual physical drive size.
SpinRite recommended not to perform any actions on the drive due to this discrepancy.
Not sure where to go at this point.
I could try to re-format the 3TB with OS X Journal and see if I get the 3tb back... -
Disk Utility reports everything is fine but everything action is slow?
My 13in MacBook Pro has been running very slow lately. Disk Utility reports everything is fine yet the pinwheel shows up all the time and it takes forever to respond to a clicked app. What's going on?
First, back up all data immediately, as your boot drive might be failing.
Step 1
This diagnostic procedure will query the system log for messages that may indicate a hardware fault. It changes nothing, and therefore will not, in itself, solve your problem.
If you have more than one user account, these instructions must be carried out as an administrator. I've tested them only with the Safari web browser. If you use another browser, they may not work as described.
Triple-click anywhere in the line below on this page to select it:
syslog -k Sender kernel -k Message CReq 'Channel t|GPU D|I/O|nspace-h|n Cause: -' | tail | open -ef
Copy the selected text to the Clipboard (command-C).
Launch the Terminal application in any of the following ways:
☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
☞ Open LaunchPad. Click Utilities, then Terminal in the icon grid.
Paste into the Terminal window (command-V).
The command may take a noticeable amount of time to run. Wait for a new line ending in a dollar sign (“$”) to appear.
A TextEdit window will open with the output of the command. Normally the command will produce no output, and the window will be empty. If the TextEdit window (not the Terminal window) has anything in it, stop here and post it — the text, please, not a screenshot. The title of the TextEdit window doesn't matter, and you don't need to post that.
Step 2
There are a few other possible causes of generalized slow performance that you can rule out easily.
Reset the System Management Controller.
If you have many image or video files on the Desktop with preview icons, move them to another folder.
If applicable, uncheck all boxes in the iCloud preference pane.
Disconnect all non-essential wired peripherals and remove aftermarket expansion cards, if any.
Check your keychains in Keychain Access for excessively duplicated items.
Boot into Recovery mode, launch Disk Utility, and run Repair Disk.
If you're booting from an aftermarket SSD, see whether there's a firmware update for it.
If you have a MacBook Pro with dual graphics, disable automatic graphics switching in the Energy Saverpreference pane for better performance at the cost of shorter battery life.
Step 3
When you notice the problem, launch the Activity Monitor application in any of the following ways:
☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
☞ Open LaunchPad. Click Utilities, then Activity Monitor in the icon grid.
Select the CPU tab of the Activity Monitor window.
Select All Processes from the menu in the toolbar, if not already selected.
Click the heading of the % CPU column in the process table to sort the entries by CPU usage. You may have to click it twice to get the highest value at the top. What is it, and what is the process? Also post the values for % User, % System, and % Idle at the bottom of the window.
Select the System Memory tab. What values are shown in the bottom part of the window for Page outs and Swap used?
Next, select the Disk Activity tab. Post the approximate values shown for Reads in/sec and Writes out/sec (not Reads in and Writes out.)
Step 4
If you have more than one user account, you must be logged in as an administrator to carry out this step.
Launch the Console application in the same way you launched Activity Monitor. Make sure the title of the Console window is All Messages. If it isn't, select All Messages from the SYSTEM LOG QUERIES menu on the left. If you don't see that menu, select
View ▹ Show Log List
from the menu bar.
Select the 50 or so most recent entries in the log. Copy them to the Clipboard (command-C). Paste into a reply to this message (command-V). You're looking for entries at the end of the log, not at the beginning.
When posting a log extract, be selective. Don't post more than is requested.
Please do not indiscriminately dump thousands of lines from the log into this discussion.
Important: Some personal information, such as your name, may appear in the log. Anonymize before posting. That should be easy to do if your extract is not too long. -
I am in Mavericks disk utility recovery mode as my mac book pro will not boot up & stays on the Apple grey screen . When I verify disk permissions I get
Open error 5:"input/ output error" on syst with over 50 of this messages & still counting . Disk Utility says 1 minute
But this has been going on for over 10 mins .
I can not verify disk or repair disk .
I have tried to reinstall mavericks operating system but it says my hard drive is locked which is very strange .
Does anyone know what is going on here ?
My system looks like it has been totally corrupted . Thanks AndrewCould be. The "lock" isn't actually looking for a password.
WARNING: This will completely erase the ENTIRE hard drive.
What you would need to do is boot to recovery > disk utility > select the MAIN drive on the left side > partition > change partition layout from CURRENT to 1 PARTITION > ensure on the right side it says Format : Mac OSX Extended (Journaled) then push APPLY.
Then if it will allow us, close the windows until you see the 4 options popup again and select "Reinstall Mac OS X" select the Mac HD and you should be good to go! -
I have a 750GB HDD. Speaking visually (looking at Disk Utility) I had a 250GB Mac Journaled partition on the top, and a 500GB Mac Journaled partition on the bottom.
The 250GB partition has been deleted and is now free space.
Now how do I expand the 500GB partition "upwards" when the GUI only gives me a resizing handle on the bottom right corner in Disk Utility?
I am comfortable with Terminal if there is a non-destructive CLI way to do this, since the Disk Utility GUI seems to have failed here...OK.
You will need to check out a third-party utility. The diskutil CLI utility cannot non-destructively change the start of a partition map, only the end (which is why you only get the draggable handle in the GUI at the bottom of each partition...same idea).
To be honest, I'm not even sure how well third-party tools will do at this either. Changing the start of a partition is non-trivial, be cause of the partition map files, b-trees and so on which have to be moved. iPartition is well regarded, but also not free.
And regardless of what tool you use, you will want a backup of your data (assuming that it's data you want to keep, or you wouldn't care about non-destructive repartitioning). Which might mean that just getting a new HDD , copying the data and then repartitioning the current one and having an extra HDD because of it may be the simplest and safest solution anyway... -
Disk Utility reports DVD disc does not have enough space
I am trying to create backup DVDs of some valuable data using my Macbook
I have used Disk Utility to create a disk image of the original DVD. When trying to burn the image to the blank DVD (4.7GB DVD-R), Disk Utility reports: 'The disc inserted does not have enough free space'. This occurs for both a disk/disc image of 4.26GB and one of a mere 451MB.
Any ideas on how can I overcome this?
PS: when is a disk a disc and vice-versa? Apple don't seem to know; the spellings above are verbatim.If you are trying to duplicate the DVD then I suggest trying this:
Duplicate a CD or DVD
1. Insert the DVD/CD;
2. Open Disk Utility, and select the DVD/CD from the left side list (select the DVD/CD icon on top);
3. from the DU File menu select New | Disk Image from Disk 1;
4. Choose to format the disk image as DVD/CD Master, name the disk image and click Save;
5. When the .cdr file is finished select it with mouse and press COMMAND-I to open the Get Info and check the box to lock the file;
6. Choose the .cdr file from the left side list, click Burn, and insert a new, blank DVD or CD.
Otherwise I would consider using backup software that can span a backup across multiple optical media such as Retrospect, Toast, etc. You can look for them at VersionTracker or MacUpdate.
It's hard to offer more because you really did not provide any detail on precisely what you are doing and how you are trying to do it. More information may enable us to provide better suggestions. -
I use mountain lion 10.8.1
I try start disk utility it only says: "You can't use this version of the application Disk Utility with this version of Mac OSX. You have Disk Utility 12.1"To do a Reinstall of the OS boot to the Recovery HD, Command+r key at startup, then select Reinstall Mac OS X. the files will be downloaded from the internet and then the instal will begin.
With Mt Lion it is also available from the Mac App store in your Purchases area. You may be able to download it and then nmanually starting the install while booted to Mt Lion.
But I'd normally use the Recovery HD as that takes the installed OS out of the picture. -
Disk Utility reports a block count error for a deleted file?
I carry out a regular scan of the hard drive and on occasions disk utility reports that a file has a bad block count. It is usually a large file like a CR2 or TIFF and is also one which has been deleted? Not only put in the trash but emptied the trash as well.
The only other thing of note, which I havn't checked if it is relevent to my problem, is on occasion when I go to empty the trash it reports it can't be fully emptied as one of the files is still in use, even though it isn't? If I use secure empty trash it dletes the file.
In case its relevent:
I use Canon's DPP & ACR for CR2 files and PS CS6/CC for TIFF's. I also delete TIFFS from within Bridge CS6/CC.
Both Disk Utility and Drive Genius report the SMART status as being OK.Hi Hollie, and welcome to the forums!
Have you created images before successfully?
Is this to/on your boot drive, or an external drive?
Have you done any Disk/OS maintenance lately?
We might see if there are some big temp files left or such...
How much free space is on the HD, where has all the space gone?
OmniDiskSweeper is now free, and likely the best/easiest...
http://www.omnigroup.com/applications/omnidisksweeper/
WhatSize...
http://www.macupdate.com/info.php/id/13006/
Disk Inventory X...
http://www.derlien.com/
GrandPerspective...
http://grandperspectiv.sourceforge.net/ -
I was trying to install OS X Mountain Lion 10.8... and I got an error saying, "This disk has S.M.A.R.T. errors. This disk has a hardware problem that can't be repaired. I saw several other questions below of people having the same or similar problems. Does this mean that my hard drive is about to crash? I plan to head to the place I purchased and have it checked out. I backed up my data a couple of days ago. Any comments?
Yes, S.M.A.R.T. is a built-in diagnostic on the hard drive, and it is reporting a problem that may cause it to fail.
You can see the same status in Disk Utility, and possibly get more info. Run Disk Utility and select the DRIVE in the sidebar. Be sure to select the DRIVE and not the volume indented below it. At the bottom of the window, there is a field for S.M.A.R.T. Status. If there is no problem, it should say Verified.
You can also do a Get Info on the drive (File -> Get Info) in Disk Utility, and the Info window provides more detailed information (toward the bottom) about what is being checked. -
"This disk has S.M.A.R.T. errors. This disk has a hardware problem that can't be repaired
THis is the error message I get when I try to install lion on a mid-2010 iMac 27". "This disk has S.M.A.R.T. errors. This disk has a hardware problem that can't be repaired. Back up as much of the data as possible and replace the disk"
However, when I run disk utility, it says that the disk is fine. What should I do?
thanks in advance
A.Disk Utility checks the disk directory that keeps track of all your files. S.M.A.R.T. status checks some hardware stuff and attempts to warn you before the disk just flat-out dies. The directory can still be fine on a failing disk but don't count on it staying that way if you continue to write to the failing disk. Make a miniumun of one copy of your data on the failing drive immediately. Two or more copies would be much better. Having only one reliable copy of your data is very unwise.
You can use Carbon Copy Cloner (donationware) or Super Duper! (free and paid versions) to make a bootable clone of your failing drive to use as one of your copies. In System Preferences > Startup Disk select the clone as your startup drive. You can use the clone for your work until you can get your Mac in to have the hard drive replaced. When you get your Mac back Setup Assistant will be equally happy to restore all of your data from a Time Machine backup or a clone. -
09 I Mac goes asleep ends up with a spinning disk on the screen and the mac will not respond has to be rebooted
First this:
In EnergySaver deselect "put the hard disk to sleep when possible". You must logout after the setting to make this effective.
This probably will not solve it, but let it be deselected.
When the issue is still there:
Open Terminal;
copy/paste following command (after every command hit "enter" key)
pmset -g | grep hibernatemode
when the answer is not 3 write it down;
then copy/paste following command
sudo pmset -a hibernatemode 0
reboot
Open Terminal;
copy/paste following command
sudo rm /var/vm/sleepimage
after that type EXIT in Terminal and close Terminal.
This does following for you:
it will set the hibernatemode to zero: the sleepimage (a copy of the complete ram) will not be written and the space on the HD is freed up.
This sleepimage does not do anything for you but taking time at sleep/hibernate and startup. It is an old remnant of earlier days.
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