Disk Utility says "drive can't be repaired, disk and restore your backed up files."
My Mac Book Pro froze yesterday and I had to force restart it. It had been showing me messages that my hard drive disk was full for a while and I was in the middle of transferring files to my external hard drive and I accidentally put a huge large file from my external hard drive into the trash on my laptop which makes me wonder if that means I added more GB to a computer that was already very full. Anyway, after freezing I restarted it and the desktop wouldn't load properly. The desktop picture was there, but folders on desktop did not appear, finder bar was missing and the dock was acting super slow and nothing worked when clicked on. Then the next few attempts were around the same result and eventually became stuck on the apple logo, spinning gear and a progress bar that was not loading at all.
Here's what I've tried so far:
Safe mode- nothing happens
Command + R - I am unsure how to work this since I can't seem to find an internet connection when it prompts for one. None of the internet connections have much signal and my own information doesn't seem to load since the gear spins to find the internet connection name and password I typed to load it but can't seem to find it. Perhaps I have the wrong internet information, but I don't think so.
I tried Command + S to use in single user mode and type in a command to help fix the drive, BUT, even though the black screen and white lettering mode did show up, it remained in a place where I was not allowed to type anything and the last thing written at the bottom of the screen was something about set up for bluetooth, I think. I tried this twice and both times it stopped in the same place and I could not type a command.
Disk Utility using installation dvd to verify and repair disk. Verify says disk needs repair and then repair has some red colored phrases: Invalid volume file count. (It should be 786374 instead of 786274) Incorrect number of thread records. And there was another problem listed but I do not remember it. Then, near the end of repairing it says: "Disk Utility stopped repairing Macintosh HD." It tells me it couldn't repair the disk and that I should back up as many of my files as possible, reformat the disk and restore backed up files.
That would be fine and dandy, but I have no idea how to back up my files and do all this. I have no idea how to exactly get the data off my hard drive. If someone does, please list a step by step guide for me on how to do so.
I have an external hard drive and I tried plugging in and selecting the hard drive and making a "New Image" to copy to the external hard drive destination, but it just stops a few seconds into it and tells me there is an input/output error. I tried read only, read/write only, compressed options for making a copy and all yield the same result.
In Disk Utility, I believe I have a partition -the Macintosh HD. I have listed on the left hand side: 320.07 GB Hitachi HTSS45.....etc. and below it in non-bolded, grey lettering it says "Macintosh HD."
The Hitachi, when clicked upon, shows the S.M.A.R.T. status as Verified and the Macintosh HD doesn't show much in details except for "Not mounted."
At one point, the Macintosh HD was in bold lettering and seemed to be mounted for a few minutes. When that happened, I was able to see the details reading: Mount Point: /Volumes/Macintosh HD, Capacity: 319.73 GB, Available: 11.92 GB, Used: 307.81 GB, etc.
I'm getting nervous to keep turning on and off the computer on force start and shut downs, especially since I have been reading up that the longer the computer is on, the more the hard drive is in use and the more chance for it to start deleting or overwriting my files. Is this true?
It's not mounted anymore since it was momentarily mounted. I just want to get my files off the disk and save them to my external hard drive. That is my main goal right now. What can I do?
Thank you in advance for your help!
If you want to preserve the data on the boot drive, you must try to back up now, before you do anything else. It may or may not be possible. If you don't care about the data, you can skip this step.
There are several ways to back up a Mac that is unable to fully boot. You need an external hard drive to hold the backup data.
1. Boot into Recovery (command-R at startup) or from a local Time Machine backup volume (option key at startup.) Launch Disk Utility and follow the instructions in the support article linked below, under “Instructions for backing up to an external hard disk via Disk Utility.”
How to back up and restore your files
2. If you have access to a working Mac, and both it and the non-working Mac have FireWire or Thunderbolt ports, boot the non-working Mac in target disk mode by holding down the key combination command-T at the startup chime. Connect the two Macs with a FireWire or Thunderbolt cable. The internal drive of the machine running in target mode will mount as an external drive on the other machine. Copy the data to another drive. This technique won't work with USB, Ethernet, Wi-Fi, or Bluetooth.
How to use and troubleshoot FireWire target disk mode
3. If the internal drive of the non-working Mac is user-replaceable, remove it and mount it in an external enclosure or drive dock. Use another Mac to copy the data.
Similar Messages
-
After getting the dreaded gray/blue screen, I tried to run disk repair on the internal disk. I got an error message saying "Disk Utility can't repair this disk and restore your backed-up files. The volume Macintosh HD could not be verified completely." What do I do now? This is an iMac and I'm running 10.6.8.
Clean Install of Snow Leopard
Be sure to make a backup first because the following procedure will erase
the drive and everything on it. See below for how to clone a drive.
1. Boot the computer using the Snow Leopard Installer Disc or the Disc 1 that came
with your computer. Insert the disc into the optical drive and restart the computer.
After the chime press and hold down the "C" key. Release the key when you see
a small spinning gear appear below the dark gray Apple logo.
2. After the installer loads select your language and click on the Continue
button. When the menu bar appears select Disk Utility from the Utilities menu.
After DU loads select the hard drive entry from the left side list (mfgr.'s ID and drive
size.) Click on the Partition tab in the DU main window. Set the number of
partitions to one (1) from the Partitions drop down menu, click on Options button
and select GUID, click on OK, then set the format type to MacOS Extended
(Journaled, if supported), then click on the Apply button.
3. When the formatting has completed quit DU and return to the installer. Proceed
with the OS X installation and follow the directions included with the installer.
4. When the installation has completed your computer will Restart into the Setup
Assistant. Be sure you configure your initial admin account with the exact same
username and password that you used on your old drive. After you finish Setup
Assistant will complete the installation after which you will be running a fresh
install of OS X. You can now begin the update process by opening Software
Update and installing all recommended updates to bring your installation current.
Download and install Mac OS X 10.6.8 Update Combo v1.1.
You may be able to backup your data if you have an erased external drive you can use. Before you do the above but after you have opened Disk Utility you can try to clone your drive:
Clone using Restore Option of Disk Utility
1. Open Disk Utility.
2. Select the destination volume from the left side list.
3. Click on the Restore tab in the DU main window.
4. Select the destination volume from the left side list and drag
it to the Destination entry field.
5. Select the source volume from the left side list and drag it to
the Source entry field.
6. Double-check you got it right, then click on the Restore button.
Destination means the external backup drive. Source means the internal startup drive.
Now this will only work if the drive is accessible and can be cloned by Disk Utility. Otherwise, you would need to access your drive from another Mac that you can connect via Firewire - Target Disk Mode. -
Can I fix a disk with this message?
Disk Utility can’t repair this disk. Back up as many of your files as possible, reformat the disk, and restore your backed-up files.Some problems can indeed be fixed this way. But working from Recovery_HD or Disk Warrior DVDs and working in the restricted environment those provide can be difficult. You can literally spend days working on this problem (while your regular work is unavailable) only to discover the old drive is unsalvageable.
There is no way to know up front whether you are facing a major Hardware failure or a minor software glitch, or something in between. Often you are forced to work from the drive you no longer trust. I continue to recommend you do this work from a different, fully functioning Mac OS X booted from a different drive.
If you have had the foresight to (as The hatter often recommends) clone your virgin install onto another drive for use in such situations, you will be able to recover from such problems in record time. If not, my previous recommendations stands:
Buy a new Drive. Or two. Install Mac OS X from scratch on a new drive, and get your Mac running again. Later, you can use the full power of Mac OS X to attempt to rescue your data, if needed. Then Zero the old drive, to see if it can hold data again reliably.
If the old drive eventually provides some needed data, and is salvageable, Merry Christmas. -
Disk Utility can’t repair this disk. Back up as many of your files as possible, reformat the disk, and restore your backed-up files.
*** ??? I need to take out the data from a WD320 that shows this error and then format the WD and put the data into again
THANKS !!!I'm sorry, is there a question here? You seem to know precisely what you need to do…
-
Error disk utility can't repair this disk...disk and restore your backed-up files
I have been working on a project using an external hard disk. I used my Macbook Pro (2010) to create this project and files (about 31 GB). Now I am trying to open the disk on my iMac (2014) and it doesn't show up. I can see the HDD when I use disk utility but get this message when I try to repair/restore the disc:
"error disk utility can't repair this disk...disk and restore your backed-up files"
The funny thing is that the disk works absolutely fine with my Macbook Pro. What am I missing?
Imac :OSX 10.9.4 , 2.7 GHz Intel Core i5, 8 Gb Ram.Nico,
Did you find a way?
This just happened to me too.
https://discussions.apple.com/thread/5981446
-John -
My computer is shutting down before fully booting up. I am running the disk utilities program and have this message: Error: Disk Utility can't repair this disk . . . disk, and restore your backed-up files. Can anyone suggest what I should do next?
So, you can't Install OSX to the external?
Or you can't boot from it when you do?
You're not the only one wondering... I'm reminded of the Goose that laid the Golden Egg story. -
My Macbook crashed so I tried everything to restart it. what finally worked is opening it from the install disk. I performed a "repair disk", and after saying "invalid node structure" and "invalid record count", it says it cannot repair the disk. I don't know what step to take next. How do I see if time machine has backed my files up? Do I need to erase the HD and reinstall?
Thanks!It seems your hard disk is dead, but you must check further. The easiest way to check is to connect your mac to another mac via firewire cable, then restart in Target Mode. this will turn you mac into an external drive, just the right place to test if your disk is still good.
http://docs.info.apple.com/article.html?path=Mac/10.7/en/mchlp1443.html
See also
http://docs.info.apple.com/article.html?path=Mac/10.7/en/mh26785.html -
I haven't used my computer in a month, so when I turned it on, I saw it was running slow. The circle that is used to load the page kept coming up and it took sometime for things to load up. I tried to go Into safe mode, and it worked, but I know your limited on what you can do in that world. I also tried to repair the disk but it kept giving me an error message. How can I resolve this problem?
Time Machine is a back up you have to set up to back up before there is a problem like a hard drive failure.
It is possible to recover files from a failed drive, but it is an expensive proposition.
There is a faint hope that an app like Disk Warrior or TechTool Pro might repair the drive. You could try making an appointment at an Apple store and ask a technician there to take a look... the diagnosis will not cost you.
http://www.apple.com/retail/geniusbar/ -
Hi, my Western Digital HDD crashed few days ago.
I had approximatly 450GB on it.
It doesn't want to be repaired or verified.
Does someone know a way to save all my files before restoring the Western Digital drive ?
Thanks you by advance.
Hope you will find a way.
NicoNico,
Did you find a way?
This just happened to me too.
https://discussions.apple.com/thread/5981446
-John -
My external drive won't mount. Disk Utility says it can't repair disk and to backup the disk and reformat, but how can I do that if it won't mount?
See mount section in 1st linked article.
Disk Unmount Using Terminal
Disk Utility – Force Mount Disk -
USB Hard Drive that Disk Utility says it can't unmount
I have a 93.2 Gb Hard Drive (from an old G4 PowerBook) inside an enclosure with USB connection. While trying to recover data from it using Data Rescue (on a G4 PowerBook), Data Rescue II hung. After restart, the USB Hard Drive can not be read at all. Disk Utility says it can't repair it or erase it because it can't "Unmount" the disk. What can I do with the USB Hard Drive?
try this: open system preferences/spotlight/privacy and drag that external into spotlight privacy then try Disk Utility.
-
Disk Utility can't repair this disk...disk, and restore your backuped-up file.
Computer got uber slow.
I started to worry.
Now computer won't start.
VERY worried.
Tried to repair disk. Received error message above.
Any help would be greatly appreciated.sulaver wrote:
Computer got uber slow.
I started to worry.
Now computer won't start.
VERY worried.
Tried to repair disk. Received error message above.
Any help would be greatly appreciated.
You can't have received an error message "Disk Utility can't repair this disk...disk, and restore your backuped-up file." since that is pure gobbledegook and isn't even good English.
What may have happened is that
(a) your hard drive has become so full that the operating system can't find any space in which to.... operate.
(b) as macjack says, it has crashed - possibly as a result of (a).
(c) you have been allowing Time Machine to back up to your internal hard drive instead of to a backup disk, which has caused (a) to happen. -
Disk Utility says everything's fine, but Install disk doesn't find my internal drive as a possible destination. When I startup with Command + S, I get a looping "cannot mount errno = 19" message.
Problem started when I used Tech Tool Pro 6 to "de-fragment volume". Had to cancel that process before it finished because I ran out of time. Thereafter, when I startup my machine normally, I get the gray Apple logo at first, but it changes to a prohibited symbol (circle with a slash thru it) and hangs.
When I startup holding the Option key, I can see my internal drive, but I get the same results as above.
When I startup using the MacBook OSX Install DVD, it does not find my internal drive as possible destination.
When I startup using the MacBook OSX Install DVD and then run Disk Utility, it finds my drive, allows me to "repair" and says everything is fine.
When I startup with Command + S, I get a looping error message "errno = 19" and cannot stop it to do anything else.
When I startup from Disk Warrior v4.4, it does not find my internal drive to do any repairs.
When I startup from Tech Tool Pro 6 and run the "computer check" diagnostics, everything passes but the Volume Structure, which fails at "Volume Extents (B-tree)." When I use TTP's "Tools" option to run "volume repair" it will show my internal drive and allow me to click the GO button, but nothing happens and nothing changes.
I have a Time Machine backup on an external USB drive, but for as long as the internal drive doesn't mount, I can't use the backup to restore.It's a false report and should be ignored.
I would not rely on TT as I've already said earlier even before Grant posted similar advice.
I really think the Rigid Disk Block may be corrupted. This holds the partition map and could prevent a volume from being unmounted. Unfortunately, there is no way to fix that without repartitioning the drive which will remove everything. So, before going down this road I hope you have backups or can make a backup.
Drive Partition and Format
1. Boot from your Snow Leopard Installer Disc. After the installer loads select your language and click on the Continue button. When the menu bar appears select Disk Utility from the Utilities menu.
2. After DU loads select your hard drive (this is the entry with the mfgr.'s ID and size) from the left side list. Note the SMART status of the drive in DU's status area. If it does not say "Verified" then the drive is failing or has failed and will need replacing. SMART info will not be reported on external drives. Otherwise, click on the Partition tab in the DU main window.
3. Under the Volume Scheme heading set the number of partitions from the drop down menu to one. Click on the Options button, set the partition scheme to GUID then click on the OK button. Set the format type to Mac OS Extended (Journaled.) Click on the Partition button and wait until the process has completed.
4. Quit DU and return to the installer. Proceed with reinstalling OS X.
5. Download and install Mac OS X 10.6.8 Update Combo v1.1. -
"Disk Utility can't repair this disk...and restore the backed up files"
Hello, my macbook crashed a few days a go as well and after going to the recovery drive and OX Utilities tried to verify and repair disk it gives me this error "Disk Utility can't repair this disk...and restore the backed up files" is the second time that occurs after replacing the hard drive for a new SSD, i thought my problem was solved and is not. Any Ideas? the only other thing i can think of is the logic board?
Backup your files and arrange for an appointment at an Apple store genius bar for a free evaluation.
Ciao. -
Disk Utility says it can't repair hard drive...now what?
I managed to get Disk Utility to run the Repair, but it gave me a message that said after 3 attempts to repair the disk, it was unable to. Repair failed. Now what do I do? Any thoughts?
Ah, I see your other post is a duplicate of this thread. Regarding the "underlying task reported failure" message, are you getting that with respect to "temp#####" files? Per Using Disk Utility in Mac OS X 10.4.3 or later to verify or repair disks, you can ignore those messages.
DiskWarrior can often make repairs that Disk Utility cannot.
If you have access to another Mac, you can try FireWire target disk mode to backup/recover the eMac data.
Maybe you are looking for
-
Viewing ppi and white balance in exif??
Hi Folks I'm wondering if it's possible to see ppi and white balance settings for an image in the metadata panel within LR. I don't see it now and I don't know if it's just not possible, or if I've overlooked a setting somewhere. Thanks for your help
-
Hi all I am wondering if someone can help me figure this out. I need to show data for 4 dates in each pivot table. Each pivot table has 'Pages' that include year - month and create a drop down. So if the user selects July 2010 I need to show data in
-
Can I have the VU meters show me units in dB?
Hi, I'm new to STP, but a long time user of nonlinear audio editing systems. I'm in the process of figuring out whether I can move to STP from Cakewalk SONAR and Sony SoundForge. Playing with the software and reading the manual, I can't figure out ho
-
where to fix errors in lsmw?
-
Just found out Experian is pretty cool
Mss0204 wrote: So, I just called Experian to ask for an EE on 3 accounts due to fall off in October. First thing is the guy I talked to first was very helpful is saying that he wasnt the guy to talk to and he was going to get some info from me and ge