Disk Utility "waiting for the drive"

I'll be calling Applecare on this, but would like to know if anyone else has experienced this problem:
I have a 2 month old MBP with the following model Super Drive:
HL-DT-ST DVDRW GSA-S10N (according to System Profiler, it can write to all formats including -R, +R, DL). From another thread, I assume this is an LG?
I decided to test the drive - made a short 40 second movie and created a disk image. Upon opening Disk Utility and inserting a DVD (Verbatim +R), I got the following: "waiting for the drive" for 5 minutes. Ejected the disk and tried again - same result.
On the third try, it actually recognized the DVD, but only gave me the option to burn at 4x or 8x. I usually burn at the slowest speed available (2x), so I cancelled, ejected the disk and tried again. Fourth and fifth tries: no action, just "waiting for the drive".
I then tried to use Toast with the Super Drive; before inserting the disk, I set Toast to burn at 2x, but once I inserted the disk, Toast recognized it, but changed the available burn options to 4x or 8x.
Next I connected my external burner and got the options to burn at 2.4x, 4x, or 8x both in Disk Utility and Toast.
I then used the same disk on my iMac; tried both the Super Drive and my external burner (using both Disk Utility and Toast with both) and got the following burn options:
iMac Super Drive/Disk Utility: 2.4x, 4x, 8x
iMac/external burner/Toast: 2x, 4x, 6x, 8x
There seem to be a couple of issues:
The "waiting for the drive" problem (what could possibly cause this?)
The "non-availability" of a slow burn speed of the Super Drive
And a third problem: this DVD drive is the slowest I've ever experienced; it took 50 seconds for the icon to appear on the desktop after inserting the DVD vs. 7 seconds on the iMac (this is the DVD I burned using Toast/exterbal burner,testing it on a TV and the iMac). It played fine on all three.
Has anyone encountered a similar "waiting for the drive" issue and/or the fact that this drive takes a very long time to recognize/read a DVD?
Appreciate any input!

I spoke with a product specialist at Apple and it was agreed that we'd wait to see if the problem persisted; at that time, we'd talk about getting the drive replaced.

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