Disk Utility will not open after 10.5.5 update..

I'm unable to open disk utility, ive tried booting in safe mode and after restarts aswell, and the icon bounces and then quits. Pretty annoying, as i have the ichat video issue aswell and i need to repair permissions in order to fix this and I cant. I know i could boot disk utility off the install cd aswell, but that doesnt fix the problem of the app on my HD not opening..?
Any help please..

Hi, I would d/load the update again...maybe call AC'' ...L

Similar Messages

Disk Utility Will Not Open

Disk Utility will not open. It will start but closes immediately. Removed com.apple.Diskutility.plist from user preference folder. Still will not open. Selected try again when that dialog box showed up. Rebooted. Same results.
Rebooted from external source and ran Disk Utility.
Apparently, something is missing in one of the libraries.
Need help.
Bud

Hey Doc, here's what I did to work your sugesstion: clean all three logs, attempted opening Disk Utility, and viewed all three logs. cdonsole.log and system.log were the same stating Disk Utility Crash.log was written to.
The Disk Utility Crash.log:
===== Thursday, November 16, 2006 5:23:19 PM US/Eastern =====
Host Name: Buds-Big-PB
Date/Time: 2006-11-16 17:23:32.945 -0500
OS Version: 10.4.8 (Build 8L127)
Report Version: 4
Command: Disk Utility
Path: /Applications/Utilities/Disk Utility.app/Contents/MacOS/Disk Utility
Parent: WindowServer [61]
Version: 10.5.6 (198.12)
Build Version: 3
Project Name: DiskUtility
Source Version: 1981200
PID: 377
Thread: 0
Exception: EXCBADACCESS (0x0001)
Codes: KERNINVALIDADDRESS (0x0001) at 0x0044ebcc
Thread 0 Crashed:
0 <<00000000>> 0x0044ebcc 0 + 4516812
1 <<00000000>> 0x0044eab0 0 + 4516528
2 com.apple.DiskImagesFramework 0x986d81d8 DIUnloadCFPlugIns + 80
3 com.apple.DiskImagesFramework 0x986cff60 CCFPlugInDiskImage::copyPropertiesDict() + 436
4 com.apple.DiskImagesFramework 0x986cc9ec DIInitialize + 696
5 com.apple.DiskUtility 0x000026d4 0x1000 + 5844
6 com.apple.AppKit 0x937171cc -[NSCustomObject nibInstantiate] + 260
7 com.apple.AppKit 0x93701bd4 -[NSIBObjectData instantiateObject:] + 188
8 com.apple.AppKit 0x937017a0 -[NSIBObjectData nibInstantiateWithOwner:topLevelObjects:] + 144
9 com.apple.AppKit 0x936edc9c loadNib + 240
10 com.apple.AppKit 0x936ed6f4 +[NSBundle(NSNibLoading) _loadNibFile:nameTable:withZone:ownerBundle:] + 716
11 com.apple.AppKit 0x93744bc4 +[NSBundle(NSNibLoading) loadNibFile:externalNameTable:withZone:] + 156
12 com.apple.AppKit 0x937d4a70 +[NSBundle(NSNibLoading) loadNibNamed:owner:] + 344
13 com.apple.AppKit 0x937d4810 NSApplicationMain + 344
14 com.apple.DiskUtility 0x000022a8 0x1000 + 4776
15 com.apple.DiskUtility 0x000243a0 0x1000 + 144288
Thread 0 crashed with PPC Thread State 64:
srr0: 0x000000000044ebcc srr1: 0x000000004000f030 vrsave: 0x0000000000000000
cr: 0x24044248 xer: 0x0000000000000007 lr: 0x000000000044ebcc ctr: 0x0000000000000001
r0: 0x000000000044ebcc r1: 0x00000000bffff6a0 r2: 0x00000000a07bbea4 r3: 0x0000000001800000
r4: 0x0000000000365ca0 r5: 0x0000000001800000 r6: 0x00000000ffffffff r7: 0x00000000b4a4ae49
r8: 0x0000000000000001 r9: 0x00000000a0001fac r10: 0x0000000000000013 r11: 0x0000000024044242
r12: 0x000000009000608c r13: 0x0000000000000000 r14: 0x0000000000000000 r15: 0x0000000000000000
r16: 0x0000000000000002 r17: 0x00000000a371d428 r18: 0x00000000a371d428 r19: 0x00000000a371d428
r20: 0x00000000a371d428 r21: 0x0000000000000000 r22: 0x00000000a3721710 r23: 0x00000000a37298b4
r24: 0x00000000a37280b4 r25: 0x0000000000000002 r26: 0x0000000000365f80 r27: 0x0000000000000002
r28: 0x0000000000000002 r29: 0x0000000000000001 r30: 0x0000000000365f90 r31: 0x000000000030d3c0
Binary Images Description:
0x1000 - 0x40fff com.apple.DiskUtility 10.5.6 (198.12) /Applications/Utilities/Disk Utility.app/Contents/MacOS/Disk Utility
0x4f000 - 0x64fff com.apple.framework.DUSupport 10.5.6 (67.3) /Applications/Utilities/Disk Utility.app/Contents/Frameworks/DUSupport.framework/Versions/A/DUSupport
0x42f000 - 0x438fff com.microsoft.VirtualPC.diskimage.plugin 7.0.2 /Library/Plug-ins/DiskImages/VirtualPCDiskImagePlugin.bundle/Contents/MacOS/Vir tualPCDiskImagePlugin
0x8fe00000 - 0x8fe51fff dyld 45.3 /usr/lib/dyld
0x90000000 - 0x901bcfff libSystem.B.dylib /usr/lib/libSystem.B.dylib
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0x90293000 - 0x90344fff ATS /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ATS.framework/Versions/A/ATS
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0x907ba000 - 0x90893fff com.apple.CoreFoundation 6.4.6 (368.27) /System/Library/Frameworks/CoreFoundation.framework/Versions/A/CoreFoundation
0x908dc000 - 0x908dcfff com.apple.CoreServices 10.4 (???) /System/Library/Frameworks/CoreServices.framework/Versions/A/CoreServices
0x908de000 - 0x909e0fff libicucore.A.dylib /usr/lib/libicucore.A.dylib
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0x90ae8000 - 0x90b5afff com.apple.framework.IOKit 1.4 (???) /System/Library/Frameworks/IOKit.framework/Versions/A/IOKit
0x90b70000 - 0x90b82fff libauto.dylib /usr/lib/libauto.dylib
0x90b89000 - 0x90e60fff com.apple.CoreServices.CarbonCore 681.7 /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/CarbonC ore.framework/Versions/A/CarbonCore
0x90ec6000 - 0x90f46fff com.apple.CoreServices.OSServices 4.1 /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/OSServi ces.framework/Versions/A/OSServices
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0x91747000 - 0x917fefff com.apple.QD 3.10.21 (???) /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ QD.framework/Versions/A/QD
0x9183b000 - 0x91899fff com.apple.HIServices 1.5.3 (???) /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ HIServices.framework/Versions/A/HIServices
0x918c8000 - 0x918e9fff com.apple.LangAnalysis 1.6.1 /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ LangAnalysis.framework/Versions/A/LangAnalysis
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0x91993000 - 0x919a7fff com.apple.speech.synthesis.framework 3.3 /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ SpeechSynthesis.framework/Versions/A/SpeechSynthesis
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0x91b3d000 - 0x91b5bfff libJPEG.dylib /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ImageIO.framework/Versions/A/Resources/libJPEG.dylib
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0x91be7000 - 0x91bebfff libGIF.dylib /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ImageIO.framework/Versions/A/Resources/libGIF.dylib
0x91bed000 - 0x91c4cfff libRaw.dylib /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ImageIO.framework/Versions/A/Resources/libRaw.dylib
0x91c51000 - 0x91c8efff libTIFF.dylib /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ImageIO.framework/Versions/A/Resources/libTIFF.dylib
0x91c95000 - 0x91caefff libPng.dylib /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ImageIO.framework/Versions/A/Resources/libPng.dylib
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0x91f5a000 - 0x924e2fff libBLAS.dylib /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.fr amework/Versions/A/libBLAS.dylib
0x92515000 - 0x92840fff libLAPACK.dylib /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.fr amework/Versions/A/libLAPACK.dylib
0x92870000 - 0x928f8fff com.apple.DesktopServices 1.3.4 /System/Library/PrivateFrameworks/DesktopServicesPriv.framework/Versions/A/Desk topServicesPriv
0x92939000 - 0x92b64fff com.apple.Foundation 6.4.6 (567.27) /System/Library/Frameworks/Foundation.framework/Versions/C/Foundation
0x92c82000 - 0x92d60fff libxml2.2.dylib /usr/lib/libxml2.2.dylib
0x92d80000 - 0x92e6efff libiconv.2.dylib /usr/lib/libiconv.2.dylib
0x92e80000 - 0x92e9efff libGL.dylib /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGL.dylib
0x92ea9000 - 0x92f03fff libGLU.dylib /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGLU.dylib
0x92f21000 - 0x92f21fff com.apple.Carbon 10.4 (???) /System/Library/Frameworks/Carbon.framework/Versions/A/Carbon
0x92f23000 - 0x92f37fff com.apple.ImageCapture 3.0 /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/ImageCapture. framework/Versions/A/ImageCapture
0x92f4f000 - 0x92f5ffff com.apple.speech.recognition.framework 3.4 /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/SpeechRecogni tion.framework/Versions/A/SpeechRecognition
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0x92f92000 - 0x93019fff com.apple.ink.framework 101.2 (69) /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/Ink.framework /Versions/A/Ink
0x9302d000 - 0x93038fff com.apple.help 1.0.3 (32) /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/Help.framewor k/Versions/A/Help
0x93042000 - 0x9306ffff com.apple.openscripting 1.2.5 (???) /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/OpenScripting .framework/Versions/A/OpenScripting
0x93089000 - 0x93098fff com.apple.print.framework.Print 5.2 (192.4) /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/Print.framewo rk/Versions/A/Print
0x930a4000 - 0x9310afff com.apple.htmlrendering 1.1.2 /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/HTMLRendering .framework/Versions/A/HTMLRendering
0x9313b000 - 0x9318afff com.apple.NavigationServices 3.4.4 (3.4.3) /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/NavigationSer vices.framework/Versions/A/NavigationServices
0x931b8000 - 0x931d5fff com.apple.audio.SoundManager 3.9 /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/CarbonSound.f ramework/Versions/A/CarbonSound
0x931e7000 - 0x931f4fff com.apple.CommonPanels 1.2.2 (73) /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/CommonPanels. framework/Versions/A/CommonPanels
0x931fd000 - 0x9350afff com.apple.HIToolbox 1.4.8 (???) /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/HIToolbox.fra mework/Versions/A/HIToolbox
0x93659000 - 0x93665fff com.apple.opengl 1.4.7 /System/Library/Frameworks/OpenGL.framework/Versions/A/OpenGL
0x936a2000 - 0x936d2fff com.apple.MediaKit 8.6.2 (345.1.8) /System/Library/PrivateFrameworks/MediaKit.framework/Versions/A/MediaKit
0x936dd000 - 0x936ddfff com.apple.Cocoa 6.4 (???) /System/Library/Frameworks/Cocoa.framework/Versions/A/Cocoa
0x936df000 - 0x93d12fff com.apple.AppKit 6.4.7 (824.41) /System/Library/Frameworks/AppKit.framework/Versions/C/AppKit
0x9409f000 - 0x9410ffff com.apple.CoreData 80 /System/Library/Frameworks/CoreData.framework/Versions/A/CoreData
0x94148000 - 0x9420bfff com.apple.audio.toolbox.AudioToolbox 1.4.3 /System/Library/Frameworks/AudioToolbox.framework/Versions/A/AudioToolbox
0x9425d000 - 0x9425dfff com.apple.audio.units.AudioUnit 1.4 /System/Library/Frameworks/AudioUnit.framework/Versions/A/AudioUnit
0x9425f000 - 0x94432fff com.apple.QuartzCore 1.4.9 /System/Library/Frameworks/QuartzCore.framework/Versions/A/QuartzCore
0x94488000 - 0x944c5fff libsqlite3.0.dylib /usr/lib/libsqlite3.0.dylib
0x944cd000 - 0x9451dfff libGLImage.dylib /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGLImage.dyl ib
0x946d8000 - 0x946e5fff libCSync.A.dylib /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ CoreGraphics.framework/Versions/A/Resources/libCSync.A.dylib
0x94f0a000 - 0x94f39fff libssl.0.9.7.dylib /usr/lib/libssl.0.9.7.dylib
0x9535f000 - 0x9535ffff com.apple.DiscRecording 3.1.3 (???) /System/Library/Frameworks/DiscRecording.framework/Versions/A/DiscRecording
0x95361000 - 0x953e4fff com.apple.DiscRecordingEngine 3.1.3 /System/Library/Frameworks/DiscRecording.framework/Versions/A/Frameworks/DiscRe cordingEngine.framework/Versions/A/DiscRecordingEngine
0x95411000 - 0x95457fff com.apple.DiscRecordingContent 3.1.3 /System/Library/Frameworks/DiscRecording.framework/Versions/A/Frameworks/DiscRe cordingContent.framework/Versions/A/DiscRecordingContent
0x95626000 - 0x95645fff com.apple.DiskManagement 1.10 (92.20.2) /System/Library/PrivateFrameworks/DiskManagement.framework/Versions/A/DiskManag ement
0x95655000 - 0x9567dfff libcurl.3.dylib /usr/lib/libcurl.3.dylib
0x9844b000 - 0x9846dfff com.apple.DiscRecordingUI 3.1.3 /System/Library/Frameworks/DiscRecordingUI.framework/Versions/A/DiscRecordingUI
0x986c9000 - 0x987d7fff com.apple.DiskImagesFramework 10.4.7 (114.1) /System/Library/PrivateFrameworks/DiskImages.framework/Versions/A/DiskImages
0x98855000 - 0x98862fff libbz2.1.0.dylib /usr/lib/libbz2.1.0.dylib

Mail Application will not open after 10.6.8 update

So, I'm currently trying to update my parent's computer and in the process of updating their Mail application it has become unusable. My computer at home (not my parents computer) ran into the same problem before I updated to Lion and deleting the preferences for Mail solved it. Plus, I have read previous posts about this similar problem and a typical troubleshooting solution was to delete the Mail preferences.
After all of my software updates (Mac OS X Snow Leopard 10.6.8) and deleting the preferences for Mail, I still receive the same error message when trying to open the application. "Mail can't be used on this version of mac OS X. Try opening the version of Mail located in the Applications foler on your computer." My applications folder has not been adjusted, edited or even touched from it's original state in the dock/home folder.
I contacted AppleCare support and they advised me to reformat my computer. I think that's a little... unneccesary?? It's just Mail that isn't working. The rest of the applications (e.g. Safari, Address Book, iPhoto, etc.) open just fine.
Anyway, do you have any advice or insight to my problem here?
Much appreciated! Thanks!

After a second call to AppleCare, they had advised me differently than before. Once they found out that my personal computer has Mac OS X Lion installed from the App Store, they suggested I simply upgrade my parents computer to Lion.
So, I used my download from the App Store and upgraded. It went smoothly, but Mail still will not open properly. And instead of the original error message, it comes up with this:
"Check with your developer to make sure Mail can work with your version of Mac OS X. You may need to reinstall the application. Check if there are any updates available for the application."
How can I re-install just Mail? A startup disk is not accessible for me right now. Can I download the latest version of Mail and install it from the Apple.com website?

Safari will not open after 10.4.11 update. Was this a Microsoft update???

I would appreciate it if someone could please help. I updated my computer with 10.4.11 and now Safari will not open. I see that many have the same problem and different solutions seem to have helped. I have tried a few but none have worked for me. I have been waiting for Apple to create an update solution to no avail. I feel like I am using Microsoft! I have Safari Enhancer in my Applications. I tried putting that in the trash and opening Safari but it did not help. I am not very tech savvy so if someone could check my error report and offer a detailed solution it would be incredible.
Thanks,
Castel
Here is the report that comes up:
Date/Time: 2007-11-19 14:34:19.785 -0500
OS Version: 10.4.11 (Build 8S165)
Report Version: 4
Command: Safari
Path: /Applications/Safari.app/Contents/MacOS/Safari
Parent: WindowServer [62]
Version: 3.0.4 (523.12)
Build Version: 1
Project Name: WebBrowser
Source Version: 45231200
PID: 416
Thread: 0
Exception: EXC_BREAKPOINT (0x0006)
Code[0]: 0x00000001
Code[1]: 0x92c0107c
Thread 0 Crashed:
0 com.apple.Foundation 0x92c0107c _NSRaiseError + 264
1 com.apple.Foundation 0x92cb244c -[NSAssertionHandler handleFailureInMethod:object:file:lineNumber:description:] + 112
2 com.apple.AppKit 0x937bc30c -[NSMenu itemAtIndex:] + 180
3 com.apple.AppKit 0x937d0da4 -[NSMenu removeItemAtIndex:] + 40
4 com.apple.Safari 0x0009eca8 0x1000 + 646312
5 com.apple.Safari 0x00002d84 0x1000 + 7556
6 com.apple.Foundation 0x92bf0594 -[NSSet makeObjectsPerformSelector:] + 164
7 com.apple.AppKit 0x9379db50 -[NSIBObjectData nibInstantiateWithOwner:topLevelObjects:] + 864
8 com.apple.AppKit 0x93874904 old_loadNib + 244
9 com.apple.AppKit 0x93789848 +[NSBundle(NSNibLoading) _loadNibFile:nameTable:withZone:ownerBundle:] + 832
10 com.apple.AppKit 0x937e0ca4 +[NSBundle(NSNibLoading) loadNibFile:externalNameTable:withZone:] + 156
11 com.apple.AppKit 0x93870b68 +[NSBundle(NSNibLoading) loadNibNamed:owner:] + 344
12 com.apple.AppKit 0x93870908 NSApplicationMain + 344
13 com.apple.Safari 0x0009bad4 0x1000 + 633556
14 com.apple.Safari 0x000022fc 0x1000 + 4860
Thread 1:
0 libSystem.B.dylib 0x900148ac read + 12
1 libsqlite3.0.dylib 0x94522acc sqlite3OsRead + 28
2 libsqlite3.0.dylib 0x94525a60 sqlite3pager_get + 1120
3 libsqlite3.0.dylib 0x9451140c sqlite3BtreePager + 664
4 libsqlite3.0.dylib 0x94511764 sqlite3BtreePager + 1520
5 libsqlite3.0.dylib 0x945117cc sqlite3BtreePager + 1624
6 libsqlite3.0.dylib 0x945117cc sqlite3BtreePager + 1624
7 libsqlite3.0.dylib 0x945117cc sqlite3BtreePager + 1624
8 libsqlite3.0.dylib 0x94511c88 sqlite3BtreeIntegrityCheck + 452
9 libsqlite3.0.dylib 0x945382fc sqlite3VdbeExec + 13464
10 libsqlite3.0.dylib 0x9453926c sqlite3_step + 300
11 com.apple.WebCore 0x95bd4eac WebCore::IconDatabase::checkIntegrity() + 156
12 com.apple.WebCore 0x959ad8ec WebCore::IconDatabase::performOpenInitialization() + 76
13 com.apple.WebCore 0x959ab860 WebCore::IconDatabase::iconDatabaseSyncThread() + 224
14 libSystem.B.dylib 0x9002bd08 pthreadbody + 96
Thread 0 crashed with PPC Thread State 64:
srr0: 0x0000000092c0107c srr1: 0x000000000202f030 vrsave: 0x0000000000000000
cr: 0x24000442 xer: 0x0000000000000007 lr: 0x0000000092c01054 ctr: 0x0000000092bc2ddc
r0: 0x0000000000000000 r1: 0x00000000bffff760 r2: 0x00000000a2bc0508 r3: 0x00000000bffff310
r4: 0x0000000000000000 r5: 0x0000000092bc2704 r6: 0x00000000bffff394 r7: 0x00000000000000ff
r8: 0x00000000bffff380 r9: 0x0000000000408e00 r10: 0x0000000090a3e628 r11: 0x0000000024000442
r12: 0x0000000092bc2ddc r13: 0x0000000000000000 r14: 0x0000000000000000 r15: 0x0000000000000000
r16: 0x0000000000000002 r17: 0x00000000a37b9508 r18: 0x00000000a37b9508 r19: 0x00000000a37b9508
r20: 0x00000000a37b9508 r21: 0x0000000000142664 r22: 0x000000000043ce90 r23: 0x00000000a377b078
r24: 0x0000000000142464 r25: 0x0000000000142120 r26: 0x0000000000146f3c r27: 0x00000000a379042c
r28: 0x0000000000443090 r29: 0x00000000a2bc581c r30: 0x000000000042efb0 r31: 0x0000000092c00f84
Binary Images Description:
0x1000 - 0x134fff com.apple.Safari 3.0.4 (523.12) /Applications/Safari.app/Contents/MacOS/Safari
0x8fe00000 - 0x8fe52fff dyld 46.16 /usr/lib/dyld
0x90000000 - 0x901bcfff libSystem.B.dylib /usr/lib/libSystem.B.dylib
0x90214000 - 0x90219fff libmathCommon.A.dylib /usr/lib/system/libmathCommon.A.dylib
0x9021b000 - 0x90268fff com.apple.CoreText 1.0.4 (???) /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ CoreText.framework/Versions/A/CoreText
0x90293000 - 0x90344fff ATS /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ATS.framework/Versions/A/ATS
0x90373000 - 0x9072efff com.apple.CoreGraphics 1.258.77 (???) /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ CoreGraphics.framework/Versions/A/CoreGraphics
0x907bb000 - 0x90894fff com.apple.CoreFoundation 6.4.8 (368.31) /System/Library/Frameworks/CoreFoundation.framework/Versions/A/CoreFoundation
0x908dd000 - 0x908ddfff com.apple.CoreServices 10.4 (???) /System/Library/Frameworks/CoreServices.framework/Versions/A/CoreServices
0x908df000 - 0x909e1fff libicucore.A.dylib /usr/lib/libicucore.A.dylib
0x90a3b000 - 0x90abffff libobjc.A.dylib /usr/lib/libobjc.A.dylib
0x90ae9000 - 0x90b59fff com.apple.framework.IOKit 1.4 (???) /System/Library/Frameworks/IOKit.framework/Versions/A/IOKit
0x90b6f000 - 0x90b81fff libauto.dylib /usr/lib/libauto.dylib
0x90b88000 - 0x90e5ffff com.apple.CoreServices.CarbonCore 681.17 /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/CarbonC ore.framework/Versions/A/CarbonCore
0x90ec5000 - 0x90f45fff com.apple.CoreServices.OSServices 4.1 /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/OSServi ces.framework/Versions/A/OSServices
0x90f8f000 - 0x90fd1fff com.apple.CFNetwork 129.22 /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/CFNetwo rk.framework/Versions/A/CFNetwork
0x90fe6000 - 0x90ffefff com.apple.WebServices 1.1.2 (1.1.0) /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/WebServ icesCore.framework/Versions/A/WebServicesCore
0x9100e000 - 0x9108ffff com.apple.SearchKit 1.0.7 /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/SearchK it.framework/Versions/A/SearchKit
0x910d5000 - 0x910fffff com.apple.Metadata 10.4.4 (121.36) /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/Metadat a.framework/Versions/A/Metadata
0x91110000 - 0x9111efff libz.1.dylib /usr/lib/libz.1.dylib
0x91121000 - 0x912dcfff com.apple.security 4.6 (29770) /System/Library/Frameworks/Security.framework/Versions/A/Security
0x913db000 - 0x913e4fff com.apple.DiskArbitration 2.1.2 /System/Library/Frameworks/DiskArbitration.framework/Versions/A/DiskArbitration
0x913eb000 - 0x913f3fff libbsm.dylib /usr/lib/libbsm.dylib
0x913f7000 - 0x9141ffff com.apple.SystemConfiguration 1.8.3 /System/Library/Frameworks/SystemConfiguration.framework/Versions/A/SystemConfi guration
0x91432000 - 0x9143dfff libgcc_s.1.dylib /usr/lib/libgcc_s.1.dylib
0x91442000 - 0x914bdfff com.apple.audio.CoreAudio 3.0.5 /System/Library/Frameworks/CoreAudio.framework/Versions/A/CoreAudio
0x914fa000 - 0x914fafff com.apple.ApplicationServices 10.4 (???) /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Application Services
0x914fc000 - 0x91534fff com.apple.AE 1.5 (297) /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ AE.framework/Versions/A/AE
0x9154f000 - 0x91621fff com.apple.ColorSync 4.4.9 /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ColorSync.framework/Versions/A/ColorSync
0x91674000 - 0x91705fff com.apple.print.framework.PrintCore 4.6 (177.13) /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ PrintCore.framework/Versions/A/PrintCore
0x9174c000 - 0x91803fff com.apple.QD 3.10.25 (???) /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ QD.framework/Versions/A/QD
0x91840000 - 0x9189efff com.apple.HIServices 1.5.3 (???) /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ HIServices.framework/Versions/A/HIServices
0x918cd000 - 0x918f1fff com.apple.LangAnalysis 1.6.1 /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ LangAnalysis.framework/Versions/A/LangAnalysis
0x91905000 - 0x9192afff com.apple.FindByContent 1.5 /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ FindByContent.framework/Versions/A/FindByContent
0x9193d000 - 0x9197ffff com.apple.LaunchServices 182 /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ LaunchServices.framework/Versions/A/LaunchServices
0x9199b000 - 0x919affff com.apple.speech.synthesis.framework 3.3 /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ SpeechSynthesis.framework/Versions/A/SpeechSynthesis
0x919bd000 - 0x91a03fff com.apple.ImageIO.framework 1.5.6 /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ImageIO.framework/Versions/A/ImageIO
0x91a1a000 - 0x91ae1fff libcrypto.0.9.7.dylib /usr/lib/libcrypto.0.9.7.dylib
0x91b2f000 - 0x91b44fff libcups.2.dylib /usr/lib/libcups.2.dylib
0x91b49000 - 0x91b67fff libJPEG.dylib /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ImageIO.framework/Versions/A/Resources/libJPEG.dylib
0x91b6d000 - 0x91c24fff libJP2.dylib /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ImageIO.framework/Versions/A/Resources/libJP2.dylib
0x91c73000 - 0x91c77fff libGIF.dylib /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ImageIO.framework/Versions/A/Resources/libGIF.dylib
0x91c79000 - 0x91ce3fff libRaw.dylib /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ImageIO.framework/Versions/A/Resources/libRaw.dylib
0x91ce8000 - 0x91d25fff libTIFF.dylib /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ImageIO.framework/Versions/A/Resources/libTIFF.dylib
0x91d2c000 - 0x91d46fff libPng.dylib /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ImageIO.framework/Versions/A/Resources/libPng.dylib
0x91d4b000 - 0x91d4efff libRadiance.dylib /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ImageIO.framework/Versions/A/Resources/libRadiance.dylib
0x91d50000 - 0x91e2efff libxml2.2.dylib /usr/lib/libxml2.2.dylib
0x91e4e000 - 0x91e4efff com.apple.Accelerate 1.2.2 (Accelerate 1.2.2) /System/Library/Frameworks/Accelerate.framework/Versions/A/Accelerate
0x91e50000 - 0x91f35fff com.apple.vImage 2.4 /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vImage.fr amework/Versions/A/vImage
0x91f3d000 - 0x91f5cfff com.apple.Accelerate.vecLib 3.2.2 (vecLib 3.2.2) /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.fr amework/Versions/A/vecLib
0x91fc8000 - 0x92036fff libvMisc.dylib /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.fr amework/Versions/A/libvMisc.dylib
0x92041000 - 0x920d6fff libvDSP.dylib /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.fr amework/Versions/A/libvDSP.dylib
0x920f0000 - 0x92678fff libBLAS.dylib /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.fr amework/Versions/A/libBLAS.dylib
0x926ab000 - 0x929d6fff libLAPACK.dylib /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.fr amework/Versions/A/libLAPACK.dylib
0x92a06000 - 0x92af4fff libiconv.2.dylib /usr/lib/libiconv.2.dylib
0x92af7000 - 0x92b7ffff com.apple.DesktopServices 1.3.6 /System/Library/PrivateFrameworks/DesktopServicesPriv.framework/Versions/A/Desk topServicesPriv
0x92bc0000 - 0x92debfff com.apple.Foundation 6.4.9 (567.36) /System/Library/Frameworks/Foundation.framework/Versions/C/Foundation
0x92f18000 - 0x92f36fff libGL.dylib /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGL.dylib
0x92f41000 - 0x92f9bfff libGLU.dylib /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGLU.dylib
0x92fb9000 - 0x92fb9fff com.apple.Carbon 10.4 (???) /System/Library/Frameworks/Carbon.framework/Versions/A/Carbon
0x92fbb000 - 0x92fcffff com.apple.ImageCapture 3.0 /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/ImageCapture. framework/Versions/A/ImageCapture
0x92fe7000 - 0x92ff7fff com.apple.speech.recognition.framework 3.4 /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/SpeechRecogni tion.framework/Versions/A/SpeechRecognition
0x93003000 - 0x93018fff com.apple.securityhi 2.0 (203) /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/SecurityHI.fr amework/Versions/A/SecurityHI
0x9302a000 - 0x930b1fff com.apple.ink.framework 101.2 (69) /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/Ink.framework /Versions/A/Ink
0x930c5000 - 0x930d0fff com.apple.help 1.0.3 (32) /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/Help.framewor k/Versions/A/Help
0x930da000 - 0x93107fff com.apple.openscripting 1.2.5 (???) /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/OpenScripting .framework/Versions/A/OpenScripting
0x93121000 - 0x93131fff com.apple.print.framework.Print 5.0 (190.1) /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/Print.framewo rk/Versions/A/Print
0x9313d000 - 0x931a3fff com.apple.htmlrendering 1.1.2 /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/HTMLRendering .framework/Versions/A/HTMLRendering
0x931d4000 - 0x93223fff com.apple.NavigationServices 3.4.4 (3.4.3) /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/NavigationSer vices.framework/Versions/A/NavigationServices
0x93251000 - 0x9326efff com.apple.audio.SoundManager 3.9 /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/CarbonSound.f ramework/Versions/A/CarbonSound
0x93280000 - 0x9328dfff com.apple.CommonPanels 1.2.2 (73) /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/CommonPanels. framework/Versions/A/CommonPanels
0x93296000 - 0x935a4fff com.apple.HIToolbox 1.4.10 (???) /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/HIToolbox.fra mework/Versions/A/HIToolbox
0x936f4000 - 0x93700fff com.apple.opengl 1.4.7 /System/Library/Frameworks/OpenGL.framework/Versions/A/OpenGL
0x93705000 - 0x93725fff com.apple.DirectoryService.Framework 3.1 /System/Library/Frameworks/DirectoryService.framework/Versions/A/DirectoryServi ce
0x93779000 - 0x93779fff com.apple.Cocoa 6.4 (???) /System/Library/Frameworks/Cocoa.framework/Versions/A/Cocoa
0x9377b000 - 0x93daefff com.apple.AppKit 6.4.9 (824.44) /System/Library/Frameworks/AppKit.framework/Versions/C/AppKit
0x9413b000 - 0x941adfff com.apple.CoreData 91 (92.1) /System/Library/Frameworks/CoreData.framework/Versions/A/CoreData
0x941e6000 - 0x942abfff com.apple.audio.toolbox.AudioToolbox 1.4.7 /System/Library/Frameworks/AudioToolbox.framework/Versions/A/AudioToolbox
0x942fe000 - 0x942fefff com.apple.audio.units.AudioUnit 1.4 /System/Library/Frameworks/AudioUnit.framework/Versions/A/AudioUnit
0x94300000 - 0x944c0fff com.apple.QuartzCore 1.4.12 /System/Library/Frameworks/QuartzCore.framework/Versions/A/QuartzCore
0x9450a000 - 0x94547fff libsqlite3.0.dylib /usr/lib/libsqlite3.0.dylib
0x9454f000 - 0x9459ffff libGLImage.dylib /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGLImage.dyl ib
0x945a8000 - 0x945c2fff com.apple.CoreVideo 1.4.2 /System/Library/Frameworks/CoreVideo.framework/Versions/A/CoreVideo
0x945d3000 - 0x945f3fff libmx.A.dylib /usr/lib/libmx.A.dylib
0x94681000 - 0x946b9fff com.apple.vmutils 4.0.0 (85) /System/Library/PrivateFrameworks/vmutils.framework/Versions/A/vmutils
0x946fe000 - 0x9471afff com.apple.securityfoundation 2.2 (27710) /System/Library/Frameworks/SecurityFoundation.framework/Versions/A/SecurityFoun dation
0x9472e000 - 0x94772fff com.apple.securityinterface 2.2 (27692) /System/Library/Frameworks/SecurityInterface.framework/Versions/A/SecurityInter face
0x94c2c000 - 0x94c9dfff libstdc++.6.dylib /usr/lib/libstdc++.6.dylib
0x94e12000 - 0x94f42fff com.apple.AddressBook.framework 4.0.6 (488) /System/Library/Frameworks/AddressBook.framework/Versions/A/AddressBook
0x94fd5000 - 0x94fe4fff com.apple.DSObjCWrappers.Framework 1.1 /System/Library/PrivateFrameworks/DSObjCWrappers.framework/Versions/A/DSObjCWra ppers
0x94fec000 - 0x95019fff com.apple.LDAPFramework 1.4.1 (69.0.1) /System/Library/Frameworks/LDAP.framework/Versions/A/LDAP
0x95020000 - 0x95030fff libsasl2.2.dylib /usr/lib/libsasl2.2.dylib
0x95034000 - 0x95063fff libssl.0.9.7.dylib /usr/lib/libssl.0.9.7.dylib
0x95073000 - 0x95090fff libresolv.9.dylib /usr/lib/libresolv.9.dylib
0x957a9000 - 0x95864fff com.apple.WebKit 523.12 /System/Library/Frameworks/WebKit.framework/Versions/A/WebKit
0x958cd000 - 0x95980fff com.apple.JavaScriptCore 523.12 /System/Library/Frameworks/JavaScriptCore.framework/Versions/A/JavaScriptCore
0x959a8000 - 0x95f25fff com.apple.WebCore 523.12 /System/Library/Frameworks/WebKit.framework/Versions/A/Frameworks/WebCore.frame work/Versions/A/WebCore
0x9ae29000 - 0x9ae5ffff com.apple.Syndication 1.0.6 (54) /System/Library/PrivateFrameworks/Syndication.framework/Versions/A/Syndication
0x9ae7c000 - 0x9ae8efff com.apple.SyndicationUI 1.0.6 (54) /System/Library/PrivateFrameworks/SyndicationUI.framework/Versions/A/Syndicatio nUI
Model: PowerBook3,5, BootROM 4.5.3f2, 1 processors, PowerPC G4 (3.2), 1 GHz, 1 GB
Graphics: ATY,RV250M9, ATY,RV250M9, AGP, 64 MB
Memory Module: SODIMM0/J16TOP, 512 MB, SDRAM, PC133U-333
Memory Module: SODIMM1/J16BOTTOM, 512 MB, SDRAM, PC133U-333
AirPort: AirPort, 9.52
Modem: MicroDash, UCJ, V.92, 1.0F, APPLE VERSION 2.6.6
Network Service: AirPort, AirPort, en1
PCI Card: TXN,PCI1410-02, cardbus, PC Card
Parallel ATA Device: FUJITSU MHS2060AT, 55.89 GB
Parallel ATA Device: MATSHITADVD-R UJ-815

Hi Castel
Welcome to Apple Discussions
I have Safari Enhancer in my Applications. I tried putting that in the trash and opening Safari but it did not help.
Safari Enhancer modifies Safari. If you used in with Safari 2, then there's a good chance some mix-up occurred as the 10.4.11 installer updated Safari from version 2 to 3. Any time you modify an application with a 3rd party item, you are running the risk of problems occurring. Fortunately, there exists a rather straight forward way to make things right.
Have a look at this MacFixit article, which offers suggestions for reinstalling Safari 3. If you have difficulty following these suggested steps, visit an Apple store>Genius Bar if a store is nearby. Someone there will help you reinstall Safari 3.
Post back

Safari will not open after Oct 14 software update

I updated software on Oct 14th & then shut off my computer for the night. Woke up this morning & Safari will not open. The icon on my dock bounces a few time & then that's it. What should I do?

Launch the Console application in any of the following ways:
☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
☞ Open LaunchPad. Click Utilities, then Console in the icon grid.
The title of the Console window should be All Messages. If it isn't, select
SYSTEM LOG QUERIES ▹ All Messages
from the log list on the left. If you don't see that list, select
View ▹ Show Log List
from the menu bar at the top of the screen. Click the Clear Display icon in the toolbar. Then take one of the actions that you're having trouble with. Select any messages that appear in the Console window. Copy them to the Clipboard by pressing the key combination command-C. Paste into a reply to this message by pressing command-V.
The log contains a vast amount of information, almost all of which is irrelevant to solving any particular problem. When posting a log extract, be selective. A few dozen lines are almost always more than enough.
Please don't indiscriminately dump thousands of lines from the log into this discussion.
Please don't post screenshots of log messages—post the text.
Some private information, such as your name, may appear in the log. Anonymize before posting.

Address Book will not open after 10.3.9 update (plus others)

I've seen some close postings on this but not exactly:
Doing maintainance on someone's iBook 900 mhz, 640 RAM, and did a boatload of updates after running Main Menu Batch scripts. I tested all apps afterwards and Address Book turned from normal to generic icon when I tried to open it.
Here's a few items:
Ran several tests, permissions, reinstalled Combo update to no avail
Address Book does open within Email app
Not Font Book issue
Address Book says size is 561K(?) in Info, and has only one address in it
Tried and failed moving preference plist file out
I'm not sure if this was working before I ran updates, but assume the mass of updates hosed it.
Thanks in advance if you have any insights. Would like to return it in close to working order.
DHS

Verify/repair the startup disk (not just permissions), as described here:
The Repair functions of Disk Utility: what's it all about?
After having fixed all filesystem issues, if any, use Pacifist to reinstall Address Book from the Panther installation disks.
Finally, if the version of the system software on your installation disks is earlier than what you're using now (and only in that case), then you must also reinstall the Combo Update for the type of computer and the version of Mac OS X you're using, to bring the Address Book application back in sync with the rest of the system:
Mac OS X 10.3.9 Combo Update
You may also want to read the following articles for guidelines on how to properly install system updates:
Troubleshooting installation and software updates
Installing software updates
Basically, you should verify/repair the startup disk before installing the update, no applications should be running while installing it, and you may experience unexpected results if you have third-party system software modifications (not normal applications) installed.

Mail and Safari will not open after 10.4.6 update(s)

Client's Ibook was running Jaguar 10.2.8, and Mail was locking up as it was overstuffed. Upgraded to 10.4.3 to fix the problem, and it did, in fact, fix it.
Was then prompted to install all available updates, which I thought I would do as a courtesy before returning the system to the client.
Now, after the updates, neither Mail nor Safari opens. I get no spinning beach ball...just no response. Other programs, including IE, MS Office programs, and System Preferences are working fine. Starting in Safe Boot makes no difference.
Kind of at a loss and all help is appreciated...thanks in advance!

OK. Do this:
1. Open /Applications/Utilities/Console.
2. In the File menu, choose either Open Console Log, or Open System Log, or both, so that the Console application displays the contents of both system.log and console.log.
3. In the Finder, go to the /Applications folder, and try to open Mail and/or Safari by double-clicking on them.
4. Look at the bottom of the Console windows for messages that could have been written there as a result of the failed launch. These may provide useful information to properly identify the problem.
You may also want to read the following articles:
Multiple applications quit unexpectedly or fail to launch
Font Management in Mac OS X Tiger and Panther

FCP will not open after 5.1.2 Update

I get the error message "Final Cut Pro quite unexpectedly" when attempting to open the application after the 5.1.2 update. Any thoughts on what I should try to fix this? Here is what I've done so far and my system config:
1. Trashed all preferences (and again between each step)
2. Removed all third party plug-ins (one at a time)
3. Removed custom settings (in groups)
4. Removed Kona 2 related software
My system config:
G5 Dual 2.7Ghz, 8Gb RAM
OS 10.4.7
Quicktime 7.1.3
nVideo GeForce 6800 GT 256mb
Kona 2
Fiber Channel Card
Xserve RAID
Thanks.

Have any Avid Codecs installed? They conflict with the update.
Shane

Disk Images will not mount and Disk Utility will not runru

I am having some major problems with Disk Utility, Disk Images, and software update. First, Disk utility will not open or run. When I double-click the application icon, nothing happens, no message, nothing. I am running OSX 10.4.11. I have deleted diskutility prefs. I am able to run Disk Utility from the Startup DVD of Tiger. On first run, it verified and repaired permissions. I run verify and repair permissions several more times from Startup DVD and everything is fine. But Disk Utility on my startup HD will not work. Similary, NONE of my disk images will mount. No matter what Disk Image i try to mount, nothing will. And I cannot use Disk utility to mount them! So, no matter what I download, no images will mount. And thirdly, when I try to run software update, it will not work. I do get a message: it says, "Could not load Software Update." Finally, i tried to download Onyx to delete log files, etc.. but again, the disk image will not mount. I was able to install a dashboard widget called "maintidget" and was successful in running the daily, weekly, and monthly maintenance tasks. Can anyone help? Everything else works fine!!! All apps! Safari, Mail, iTunes, MS Office, everything works fine. Thanks for ANY help!

Previously, I had run verify permissions, repair permissions multiple times(from startup DVD) - no probems found. Deleted disk utility prefs. Run the maintenance taskes (daily, weekly, monthly). Nothing worked. But, I forget to check the drive for problems. So I ran disk scan. It found "invalid node" and repair disk could not do it. So, do I erase and do a fresh install or get DiskWarrior? I am running Leopard so I do not have Time Machine but I have backed up my documents, iTunes Library, iPhoto Library, etc... Another thing I found out the hardway is to sync all your bookmarks, mail settings and messages, etc... with .mac if you have an account. Any more suggetions?

Disk utility will not boot using COMMAND R. It won't give me the 'ERASE' option when I open Disk Utility. How do I wipe my hard drive?

Disk utility will not boot using COMMAND R. It won't give me the 'ERASE' option when I open Disk Utility. How do I wipe my hard drive?

If you're truly running 10.6.8, there is no Recovery partition - that didn't come along until 10.7x.
You'll need to use the set of gray discs that originally shipped with your model. If you don't have them, you can always get your serial number from the bottom of the casing and call Apple to get a set of replacement discs. These will run you about $20 + shipping & taxes. Once you have the discs, boot from Disk One and use Disk Utility to erase your HD and then reinstall whichever version of OS X that shipped with your model. No way around of getting the discs.
Clinton

System preferences will not open after Yosemite 10.10.2 upgrade

system preferences will not open after Yosemite 10.10.2 upgrade. What should I do?

Reinstalling OS X Without Erasing the Drive
Boot to the Recovery HD: Restart the computer and after the chime press and hold down the COMMAND and R keys until the menu screen appears. Alternatively, restart the computer and after the chime press and hold down the OPTION key until the boot manager screen appears. Select the Recovery HD and click on the downward pointing arrow button.
Repair the Hard Drive and Permissions: Upon startup select Disk Utility from the main menu. Repair the Hard Drive and Permissions as follows.
When the recovery menu appears select Disk Utility. After DU loads select your hard drive entry (mfgr.'s ID and drive size) from the the left side list. In the DU status area you will see an entry for the S.M.A.R.T. status of the hard drive. If it does not say "Verified" then the hard drive is failing or failed. (SMART status is not reported on external Firewire or USB drives.) If the drive is "Verified" then select your OS X volume from the list on the left (sub-entry below the drive entry,) click on the First Aid tab, then click on the Repair Disk button. If DU reports any errors that have been fixed, then re-run Repair Disk until no errors are reported. If no errors are reported click on the Repair Permissions button. Wait until the operation completes, then quit DU and return to the main menu.
Reinstall OS X: Select Reinstall OS X and click on the Continue button.
Note: You will need an active Internet connection. I suggest using Ethernet if possible because it is three times faster than wireless.
Also see:
Reinstall OS X Without Erasing the Drive
Choose the version you have installed now:
OS X Yosemite- Reinstall OS X
Note: You will need an active Internet connection. I suggest using Ethernet
if possible because it is three times faster than wireless.

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Thanks
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