Display and creation of states

Post Author: chrisvl
CA Forum: General
Hi,
We created a working application under window and we would like to integrate a editor of state (Crystal Report 2008). Customer side we envisage the following thing :- the users of the application can only show states
- a person who can create new states
It is possible to update automatically the data contained in states in the opening of these (when the users display device)
For the person who will have the responsibility to create new states, it would be possible for the creation of a new report to see to it that this person is in step to connect to a source of data with the expert data base that is that Crystal Report opens with an automatic connection on a source of data (in a way programmatically).
Thanks in advance.

Hi Chris,
This is a problem that is common to most phone systems, Callmanager included. What you are seeing is really expected behaviour, because until the Transfer key is pressed the second time the call is really an Internal call. Once the Transfer key is pressed the second time, the call is between the External caller and the transferee.
Your point about consistency is the key one. You need to train your Users to either do a "Blind" Transfer (Transfer>1234>Transfer)with no delays. Or a "consult" Transfer (Transfer>1234 with consult to advise of call>Transfer).
If you can't do this change through education you can always delete the Transfer Softkey and force the users to use Conference which prevents "Blind" Transfers.
Hope this helps!
Rob
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Attachments:
Blockdiagramm.png ‏153 KB
Frontpenal.png ‏172 KB
Temp+Druck_daqmx.vi ‏595 KB

Hello annaei,
thanks for your quik help... the numeric indicator is now implemented. thanks to you.
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mit 250ms multiple loop pass.png ‏171 KB
with 100ms multiple loop pass.png ‏160 KB
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Display and creation of states

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