Display help please.

Hi all...my parents reinstalled their software on their new Imac..im not with them....they say the screen is centered(desktop) but doesnt fill the screen...what do they need to do to fix this?..thankyou

It is impossible not to have a full display after any (re)installation.
I suppose they have chosen an image for the desktop that doesn't feet with the screen.
Tell them to go in System Preferences/Desktop&Screen Saver/Desktop. The image chosen must be FillScreen

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