Display Issues when loading Video Games (Dead Card?)

Let me start by saying that I'm aware of the issue with the nVidia cards installed in machines such as mine. I'm not sure if this is the same thing others have experienced, but I'd like a few opinions before I back everything up and cart my machine over to the Experts (assuming they'll still cover my machine - the hard drive and memory have been upgraded).
I purchased this computer around a year or two ago (model listed below), and this problem didn't exist until rather recently. I've played games on this computer before, including those that now do not work, so this is either a newer software issue (I've updated to the latest 10.5.x), or a hardware issue that is beginning to rear its ugly head:
http://www.youtube.com/watch?v=uM2b0AIggUA
I'm not quite sure what to make of it, but it happens when I try to load Spore, or a came called "Hordes of Orcs". I haven't tried booting up any games in the Windows partition yet: perhaps I'll try (although it tends to overheat rather quickly).
All other operations seem 100% fine, but I worry this problem will get worse... help!

The logic board should be a separate issue from the memory, considered a user upgrade, and the hard drive. Unless there was physical damage to the logic board when the drive was replaced, you should be able to get the NVIDIA issue fixed under Apple's program. There were some NVIDIA chips manufactured that had some sort of manufacturing flaw, and this is what the test is designed to detect.
However, it would be prudent to replace the original Apple memory before sending your Mac in, and also make an up to date backup of your data. You could even make an exact clone of your hard drive onto an external drive using a cloning utility such as Super Duper:
http://www.shirt-pocket.com/SuperDuper/SuperDuperDescription.html
It would be an especially good idea to do this, as Apple will sometimes wipe the drive and reinstall the OS in the process of troubleshooting. If you have sensitive material on the drive, you may well want to wipe it yourself before sending it in.
If you have a bootable Super Duper clone on an external drive, you can simply clone everything back onto your internal drive when you get your Mac back.
Usually you do need an appointment at the Genius Bar, as they are often so busy you won't be able to be seen without one.
Good luck!

Similar Messages

  • Upgraded Computer Routinely Crashes when playing Video games

    I had an "HP Pavilion HPE-150f Desktop PC" for a few years, but about a year and a half ago, I upgraded the graphics card and the power supply. My new power supply was a Corsair TX 650, and my new graphics card was an
    ATI Radeon HD6970 Sapphire. Everything went fine until about a month ago (so I had about a year of smooth sailing with this setup). 
    Usually after 5-10 mins of playing any video game, my computer starts getting hic-hupc (visual and audio lag, as well as input lag), and crashes soon after.
    This problem tends to happen most when playing video games, but it also happens at random times when I am not doing anything demanding on my computer.
    I get short bits of lag (visual, and sound lag). It starts up at distanced intrevals, but slowly gets more frequent. Eventually, the computer either freezes, or I get a blue screen.
    I have cleaned up the dust in my computer numerous times. It didn't really help.
    I have updated drivers after doing a full system restore on my computer (along with updating other windows related things), that did not help either.
    I thought getting the drivers updated had solved my problem, but when I was playing a video game today I ran into the same issue. Which video game it is is not really a detail, since this happens with almost all games.
    I had originally thought this was related to CPU temperatures, but I installed a program that monitors that and everything was within the 40-50 degree range. I'm told this is normal from my friends who get higher temperatures and yet do not run into this problem. 
    I'm on windows 7.
    I will provide more info if needed. This problem has been ongoing for a few months now.
    TL;DR:
    Computer randomly starts lagging-up/freezing. I sometimes get a blue screen and I sometimes don't (meaning I have to restart the machine myself). 
    Problem happens more often when I am gaming, but it can also happen randomly at any given time.
    Thanks in advance to any who can help.
    In the next post I will give some info about my machine.

    Here is the info of what I have:
    1. Intel Core I7 (It also says: "860 @2.80GHz 2.80Hz" in the ControlPanel->System and Security -> System tab)
    2. ATI Radeon HD6970 Sapphire
    3. Win7 64bit
    4. Driver for Catalyst: Version 12.104.0.0 (for the GPU)
    5. Corsair TX 650
    6. 8.00 GB of RAM
    7. i) The computer did come with the OS (win7 64bit), but it wasn't updated. To update it, I went to the search bar in the START menu and typed something along the lines of "Windows update", which took me to a seperate window, where I could let the computer update itself.
       ii) The original product did not have the Power Supply it currently has, or The graphics card it currently has. I bought those two myself to modify the machine.
    The original product was a "HP Pavilion HPE-150f Desktop PC". I believe that is the name for it. The System tab in control panel simply says "HPE-150f"
    8. Monitor resolution 1920x1080, connected by DVI connector.
    Thanks in advance to anyone who can help.
    I also used a program called Speccy, which gives you info about your computer. 
    About my BIOS, Speccy said:
    Brand:    American Megatrends Inc.
    Version: 5.15
    Date:     25/06/2010
    So I went to the following site and updated my BIOS:
    http://h10025.www1.hp.com/ewfrf/wc/softwareCategory?cc=ca&dlc=en&lc=en&os=4063&product=4120554&softw...
    It didn't help anything, I still get the exact same crashing.
    Lastly, here is an image of the blue screen I am getting:
    I also made a thread on the AMD support forums for my GPU's manufacturer, That thread can be found here:
    http://forums.amd.com/game/messageview.cfm?catid=443&threadid=167863&enterthread=y
    Thanks in advance to any who can help. I can provide more info if needed.

  • I must have used a wrong id when loading my itune gift card,please let me know which account redeemed it.

    i must have used a wrong id when loading my itune gift card,please let me know which account redeemed it.
    <Edited by Host>

    Nobody here can; only the iTunes Store staff might be able to help with this.
    (74761)

  • Issues when loading pages

    Hi all,
    I'm experiencing some performance issues when loading a page for the first time. The problem is caused when updating a css file of my own custom theme. When I access a page of the application for the first time, this produces a 404 error but the file truly exists. If I update the page via F5 or I access a different page it loads correctly with times more than acceptable. In contrast, if I update the page via Ctrl+F5 (to clear cache) the same issue occurs.
    I performed the same test with another test application with a default theme and working properly.
    The configuration I have is Apex 4.1.1 in a Oracle 11.2 and Apex Listener 1.1.4 in a WebLogic server. The file i.war does not pack the images directory directly, this file contains a configuration file which defines a virtual directory, in this way I can modify files on the fly without restarting the listener. If I get this problem and restart the listener everything works right. The configuration file is:
    +<weblogic-web-app xmlns="http://www.bea.com/ns/weblogic/weblogic-web-app">+
    +<!-- This element specifies the context path the static resources are served from -->+
    +<context-root>/i</context-root>+
    +<virtual-directory-mapping>+
    +<!-- This element specifies the location on disk where the static resources are located -->+
    +<local-path>/mnt/fs_servicios/apex/datos/usuarios/apex/applications/apex/images</local-path>+
    +<url-pattern>*</url-pattern>+
    +</virtual-directory-mapping>+
    +</weblogic-web-app>+
    What could be the cause of the problem?
    Edited by: RideTheStorm on Jan 17, 2013 9:57 AM

    In the weblogic log appears this entry:
    <Jan 17, 2013 10:06:36 AM CET> <Error> <HTTP> <BEA-101019> <[ServletContext@406840767[app:i module:i.war path:/i spec-version:null]] Servlet failed with IOException
    java.io.IOException: failed to read '199' bytes from InputStream; clen: -1 remaining: 199 count: 6743
            at weblogic.servlet.internal.ChunkOutput.writeStream(ChunkOutput.java:417)
            at weblogic.servlet.internal.ChunkOutputWrapper.writeStream(ChunkOutputWrapper.java:178)
            at weblogic.servlet.internal.ServletOutputStreamImpl.writeStream(ServletOutputStreamImpl.java:520)
            at weblogic.servlet.internal.ByteRangeHandler.write(ByteRangeHandler.java:103)
            at weblogic.servlet.internal.ByteRangeHandler$SingleByteRangeHandler.sendRangeData(ByteRangeHandler.java:407)
            Truncated. see log file for complete stacktrace
    I will talk with the people who manage the server to find a solution for this issue.

  • When loading video or tv shows it is taking as long as 14 hours plus - if I leave the loading screen it doesn't continue to load? So you have to wait without leaving the screen for 14 hours?

    When loading video or tv shows it is taking as long as 14 hours plus - if I leave the loading screen it doesn't continue to load? So you have to wait without leaving the screen for 14 hours? Unfortunately - I've been reading that this lengthy download problem is quite common - although I thought I saw where someone had loaded videos the day before and then had them to watch later. So, my first rental - I downloaded it overnight - then we go to watch it tonight and it proceeds to start loading again...saying it will be ready in 14 hours and 21 minutes!!! Am I doing something wrong here? If anyone has advice - I would greatly appreciate it. This is the first apple product that I am disappointed with

    When loading video or tv shows it is taking as long as 14 hours plus - if I leave the loading screen it doesn't continue to load? So you have to wait without leaving the screen for 14 hours? Unfortunately - I've been reading that this lengthy download problem is quite common - although I thought I saw where someone had loaded videos the day before and then had them to watch later. So, my first rental - I downloaded it overnight - then we go to watch it tonight and it proceeds to start loading again...saying it will be ready in 14 hours and 21 minutes!!! Am I doing something wrong here? If anyone has advice - I would greatly appreciate it. This is the first apple product that I am disappointed with

  • HTML TAG ISSUES WHEN LOADING SPRY

    hello. i'm having some issues when loading spry pages, the
    <a href> tags within the fragments of html pages that i'm
    loading with spry are deactivating themselves
    http://www.asiwouldsay.com/TEST/"
    the zine link is a good example of this as well as some of
    the artist pages when adding more html text the back buttons
    created stop working. all the pages work when loaded by itself but
    not as spry fragments.
    any help? i'm going crazy over here :)
    Thanks in advance

    The links aren't deactivated, what's happening is that your
    nav bar at the bottom (apDiv2) is absolutely positioned. When you
    load the zine page, the container you load it into is stretching to
    accomodate the zine content, and goes *underneath* your nav bar.
    Now when you click on what looks like a link, your nav bar is
    actually intercepting the click event.
    You can see what I mean by giving your nav bar a background
    color.
    --== Kin ==--

  • Digital Media Designer Issue when loading a file?

    Hi I'm experiencing an issue when I try to bring a media asset to my layout. After I loaded the file to the library I go to the Designer to create a presentation then I click on the icon "Media" beside Enterprise TV icon in order to add one of the assets from the library but it does not allow me to select the file. I could select the file from the icon Playlist.
    I wonder if this is not the correct porcess.
    I have to say that I just upgraded to 5.2 and I am not familiar to all the features and options.
    I attached a screen shot from that window.
    Thanks

    Hi Tomas,
    Yes it "works" that's what I did instead but doesn't seem to be the best practice because when I run the video in the display it show a little cut after it restarts. And also, i think it's better to use Media instead of Playlist when you want to publish images, because I noticed that the "effects" it has does not look nice at all and the images playlist looks much better and smooth when you add them as Media and assign a duration.
    Anything else to get this working properly, I have tested it at my local Cisco's office and it worked fine now I upgraded my DMS to 5.2 and I am facing this issue, therefore I wonder if it is a bug or might be an installation issue or smething else related with configuration.
    Thanks!

  • . Can't watch or load videos from sd card

    I have a HP desktop I purchased in 2009. I have alway been able to load pictures from my camera with no problem, but recently I have been trying to watch and load videos from my sons cell sd card. It will not let me watch or load them. All I get is  "Photo gallery can't open pictures or videos - file format not supported - you don't have updates to photo gallery". I run windows vista. I really need some help with this. I have tried to look for updates to fix this but have not found any ------ please help!

    Hello t48,
    Welcome to the HP Forums, I hope you enjoy your experience! To help you get the most out of the HP Forums I would like to direct your attention to the HP Forums Guide First Time Here? Learn How to Post and More.
    I understand you are having issues viewing files from your son's phone, yet you are able to view files from your camera no problem. I would suspect that this is a difference in software technology and would recommend that you go to the manufacturer of the phone's website and look for their support forums for a solution. I believe you will need to download a program or codex to enable yourself to view the files in the format that they are currently in and that would be the place to look for which.
    I hope I have answered your question to your satisfaction. Thank you for posting on the HP Forums. Have a great day!
    Please click the "Thumbs Up" on the bottom right of this post to say thank you if you appreciate the support I provide!
    Also be sure to mark my post as “Accept as Solution" if you feel my post solved your issue, it will help others who face the same challenge find the same solution.
    Dunidar
    I work on behalf of HP
    Find out a bit more about me by checking out my profile!
    "Customers don’t expect you to be perfect. They do expect you to fix things when they go wrong." ~ Donald Porter

  • MacBook (2006) HDTV Secondary Display Issue (no streaming video)

    I've searched the discussions as thoroughly as I could before posting. I do not have the same issues as many others connecting their Macs to HDTVs for primary or secondary display.
    I recently bought a Sony Bravia (KDL-32EX710) and displays the desktop beautifully at 1080p with just the Mini-DVI to VGA cable. However, the only thing it does not display, without a workaround, is streaming video from websites like YouTube, various Gawker media sites and similar sites. For example, going to YouTube loads the entire page with playlists, comments and the audio comes through but nothing but a black box where the video should be (controls are also hidden).
    To view videos, I have to drag the Safari window to the MacBook's display to start the video then move it back over to the secondary display to view it. Or, I have to enable the video to be viewed in fullscreen (usually by chance) to be able to see the video.
    Watching videos from the local/network drives are fine. Watching streaming videos from Netflix are fine (via Safari). Does this seem like a Flash issue as the problem videos seem to depend on Flash?
    Message was edited by: fantastikot

    It seems updating Flash (for Safari, Firefox and Chrome) did the trick.

  • Display issues when disconnecting from an external display

    While I have found 3 bugs since my upgrade to 10.6 the biggest and most frequent issue is the MBP display when using and external monitor. When I connect a monitor all is well (mirroring mode). When I disconnect the MBP screen gets the major jitters and I can't stop it by doing anything in the Display Properties. The only way to resolve it to close the lid forcing the system into suspend mode. When I reopen all is well again. This is not an intermittent issue. Has anyone found this issue and is there a better work around?
    The only other issues have been Mail crashing the whole system and Gotomeeting crashing the whole system when attempting to take Keynote into full screen mode.

    I am have experienced both problems as well as if I have an external display connected to my MBP and move itunes video play back to the second screen then disconnect it from the MBP the video stays on the second display and will not gather back to the MBP display. The video is playing but off screen. Gather and detect screen do not work to get the video play back to the MBP screen.
    When I reconnect the external display there is the video. I know this does not answer the original question, but from looking around the net it seems to be a growing issue.
    Message was edited by: Black Spruce

  • Need assitance with a new issue when capturing video from DV camera.

    Recently went back to capture some footage from my Panasonic DVX100B to put together an outtakes reel from a previous project.  When I went to capture, there was pixelation when objects move and distortion around fine details.  None of this occured when I worked on the original project a few eeeks ago.  It is has the same settings in PE8 as the previous project.  The severity of the problem improved slightly when I rebooted everything, but they still exist.  I've updated all drivers on my PC (Win 7, i3 Core).  I just can't seem to fix this problem.  If anyone has any suggestions I would greatly appreciate it.

    What so often happens with a video driver is that a simple OS update, or hot-fix, can render it obsolete. For most programs, there is not the type of interface that one sees with an editing program, like PrE. This gives one a false sense of security, as simple players and other programs work, but the NLE program does not. This is why we always look to a video driver update very early on, when one has a display issue. The embedded Intel chips seldom get driver updates, which is a shame. Same thing happens with some of the proprietary drivers, like for Toshiba laptops. No new drivers ever appear, leaving the user stranded with bad video in their NLE.
    Glad that you got it sorted out. Intel makes great chips, but I would never use an embedded graphics chip, due to the lack of driver support.
    Good luck,
    Hunt

  • Mac Pro + Airport Extreme = Mouse Cursor Chaos Display Issues When Dragging

    Graphic display issues (mouse lag and latency displayed on the screen when dragging an object (photo, window, application, document, etc.) from the top 50% of the screen to the bottom 50% of the screen. Mouse cursor starts to display serious lag and latency and loses ability to stay on the object being dragged anywhere below the 50% horizon line of any display.
    Mac Pro (any model 2007 to current 2009 production) with Airport Extreme installed.
    Symptoms:
    On any object the mouse cursor selects and then drags from anywhere in the upper portion (50%) of the screen display (no matter the display being used) to the bottom portion (50%) of the screen display, shows great lagging and latency as if the cursor is "hanging on for dear life" or as if the processor were running several intense applications and cursor was not responding.
    The mouse cursor fails to stay in concert with the object being dragged anywhere in the lower portion of the screen although is fine in the upper portion of the screen.
    Issue only presents itself when selecting and dragging an object from bottom to top or top to bottom of the display.
    I have deduced that the issue with this "polarity" (i.e. the 50% horizon level of the screen north and south) is due to some magnetic or waveform interference from the Airport Extreme card and most likely due to its position on the motherboard and/or next the the Intel processor. Also could be enhanced by the Bluetooth card which is also located next to this card.
    After checking various Mac Pros (at Apple stores, friends and received via Apple Online store) the common denominator is the Airport Extreme Card. When it is NOT present, no issues are present with display cursor lag; when it IS present, all the above apply.
    No one at Apple seems to realize this issue or cares about it. Ditto for Genius Bar Apple Employees; seems to be a mystery on par with the Bermuda Triangle (which ironically is also magnetically-polarity related.)
    Still waiting for a Apple Product Engineer to contact me and have 3 tickets open with Apple from 3 different Mac Pros on this. Problem first noticed May 2009 although first generation Mac Pro from 2007 also suffered same issues and just now putting the puzzle together on this relationship.
    Any others out there notice this as well? Check it out if you have a Mac Pro and Airport Extreme Card installed inside of it.

    I also have the same exact problem. I have a i5 iMac Mid 2011 with an upgrade to 10.10 Yosemite connected to an external display. I like you never had this issue with Mavericks. Zoom is so painfully slow now that I had to disable it. My iMac has 12 GB of RAM and even with no apps opened, zoom is killer slow.. makes me want to punch a wall-kinda slow.
    I think it's clear to say that something is up with 10.10.. some bug.
    Apple please fix us zoomers

  • External display issues when waking display from sleep

    After waking my external display from sleep (the entire Macbook was not asleep, just the external display), the garbled colored dots kept appearing at the top and bottom of the screen, only then for the entire display to go black, then about 5-10 seconds later the images comes back, but with the garbled colored dots at the bottom. It will keep doing this over and over again.
    It's only happened once so far, but I seem to remember reading about some issues when waking from sleep with the new unibody Macbooks with regards to external displays. Is this a known issue with these Macbooks?

    There have been similar reports. However, not all external displays in combination with a MacBook will exhibit this problem. Thus, it seems either display specific or something that is caused by a cross between one display and a MacBook.
    I assume that you are using one of Appe's mini DisplayPort to DVI adapters to connect to the external display. In that case have you installed the latest firmware update for the adapter?

  • TS1292 must have used a wrong id when loading my itune gift card,please let me know which account redeemed it,serial number of the card is GCA0140429644956

    must have used awrong id to load my itunes gift card on my iphone 4s,any way i can find out which account redeemed it.     serial number GCA0140429644956

    As I said in your other thread, nobody here can help with that specific issue. Contact the iTunes Store staff.
    (74764)

  • Display issues when opening InDesign CC files

    I have had CC since it was released and I am having an issue. when i open a INDD file, indesign will open correctly, but the document will not display. I can see the scroll bars, and can move the mouse auround and the cursor will change like it's hovering over a frame. but not visual document. It also collapses all my panels.
    It lookes like this
    I am running Indesign CC, Win 7 pro 64bit
    Core i7-3770 3.4ghz
    16gb memory
    NVIDIA gforse GT 640
    500GB WD Velociraptor
    Any thoughts?

    Second report like this today...
    Try trashing your prefs. See Replace Your Preferences

Maybe you are looking for