Display, keyboard and trackpad

I'd appreciate some help.
PB 15" Al. Been a solid performer. A few weeks ago seemed to go dead. All usual stuff failed. Screen off and unresponsive: could force it to shut down with 10 sec power button. Then start up with sound but no display. Tried restting PMU to no avail. Dealer decided logic board needed to be replaced, and just got it back after 4 wks and £500. Worked for a couple of days, now same problem.
Connected external display and USB mouse, to find all is well on the desktop: Everything seems fine except that display, keyboard and trackpad are all dead. System profiler tells me no display (except my external) is attached.
Any ideas (apart from returning to dealer!).
PB G4 Al 15" 1.33 FW800 Mac OS X (10.4.5)
PB G4 1.33 FW800 Mac OS X (10.4.5)

if the profiler isn't showing the hardware it might be an internal cabling/psu problem, but as you've just paid to have it fixed then you shouldn't be in this situation
for 500 quid i really think you should be having the conversation with the dealer that starts "please sort this out" and ends "or else"

Similar Messages

Keyboard and trackpad freeze and randomly become unresponsive

I've got a MacBook Pro (15-inch Early 2011) running Mac OS X 10.8.2.
Since a few weeks ago at random intervals my keyboard and trackpad become permanently unresponsive. I don't recall any particular cause or change that would have caused this to start happening.
What happens is that the trackpad and keyboard will stop functioning completely. The computer, display etc. would continue to function properly:
The clock keeps ticking.
If music were playing it would continue etc.
Internet connectivity (via an ethernet cable or WiFi) continues to work as well (a download will continue, and even resume if I disconnect and reconnect the ethernet cable).
Presssing the power button will bring up the shutdown dialog as usual (but I can't use it, obviously, so a forced shutdown needs to be performed instead by holding down the power button longer).
.. but the keyboard and trackpad are rendered inoperable, as if they were no longer connected.
I've made no progress in finding out what could possibly be the cause of this. A few observations:
It has never happened while not using the keyboard (e.g. watch a DVD with TV series for a few hours, and afterwards the keyboard would always be fine).
It always happens while actively typing (e.g. while in the middle of replying to an e-mail).
It is not a temporary problem, the keyboard and trackpad will not become responsive again after some time (the computer isn't particulary occupied with calculating something big, no beachball and no busy mechanical noises).
It does not happen progessively. It works fine and snappy one second, and I'm touching a dead keyboard a split second later.
I tried connecting a USB keyboard but that doesn't seem to work either (I'm mentioning this since some of the linked threads below close with that as a solution).
Possibly related (although I haven't found anything in these threads):
Keyboard causes trackpad to not function properly
Keyboard and trackpack freeze
Keyboard and Trackpad Unresponsive
MacBook Pro Keyboard & TrackPad freeze! Totally Unresponsive!
MacBook Pro inbuilt Keyboard and Trackpad freeze when not connected to bluetooth devices?
I've crawled through some log files in /var/log (via the shell and through Console.app) and found a couple things that may be relevant, although they seem unrelated. Etiher way, I was surprised by what I found. All sorts of errors with regards to Bluetooth and USB stuff. I'm not aware of using either. I haven't used bluetooth in years and though I sometimes charge an iPod by USB, I haven't had any problems with that, and this keyboard/trackpad freeze has also happened on sessions where I started the laptop and never even touch the USB ports in the time leading up to the freeze.
Sample log from when it happened. It last happened at 21:04:xx:
Jan 14 20:18:39 KrinkleMac.local com.apple.usbmuxd[34]: _handle_timer heartbeat detected detach for device 0x141-192.168.178.13:0!
Jan 14 20:23:49 KrinkleMac.local lsboxd[2155]: @AE relay 4755524c:4755524c
Jan 14 20:26:14 KrinkleMac.local com.apple.usbmuxd[34]: _handle_timer heartbeat detected detach for device 0x142-192.168.178.13:0!
Jan 14 20:29:11 KrinkleMac.local WindowServer[80]: CGXSetWindowBackgroundBlurRadius: Invalid window 0xffffffff
Jan 14 20:29:16 KrinkleMac.local lsboxd[2155]: @AE relay 4755524c:4755524c
Jan 14 20:30:13 KrinkleMac.local CalendarAgent[6449]: Unexpected EOF, returning last token as fallback
Jan 14 20:30:43 --- last message repeated 1 time ---
Jan 14 20:33:24 KrinkleMac.local com.apple.usbmuxd[34]: _handle_timer heartbeat detected detach for device 0x143-192.168.178.13:0!
Jan 14 20:41:09 KrinkleMac.local com.apple.usbmuxd[34]: _handle_timer heartbeat detected detach for device 0x144-192.168.178.13:0!
Jan 14 20:42:43 KrinkleMac.local mtmd[46]: Set snapshot time: 2013-01-14 20:42:45 +0100 (current time: 2013-01-14 20:42:43 +0100)
Jan 14 20:42:43 KrinkleMac kernel[0]: nspace-handler-set-snapshot-time: 1358192565
Jan 14 20:43:14 --- last message repeated 10 times ---
Jan 14 20:43:28 KrinkleMac.local AddressBookSourceSync[6580]: *** -[IADomainCache init]: IA domains cache is out of date.
Jan 14 20:45:12 KrinkleMac.local CalendarAgent[6449]: Unexpected EOF, returning last token as fallback
Jan 14 20:48:09 KrinkleMac.local com.apple.usbmuxd[34]: _handle_timer heartbeat detected detach for device 0x145-192.168.178.13:0!
Jan 14 20:55:54 KrinkleMac.local com.apple.usbmuxd[34]: _handle_timer heartbeat detected detach for device 0x146-192.168.178.13:0!
Jan 14 21:01:13 KrinkleMac kernel[0]: IOBluetoothUSBDFU::probe
Jan 14 21:01:13 KrinkleMac kernel[0]: IOBluetoothUSBDFU::probe ProductID - 0x821A FirmwareVersion - 0x0041
Jan 14 21:01:13 KrinkleMac kernel[0]: [BroadcomBluetoothHCIControllerUSBTransport][start] -- completed
Jan 14 21:01:13 KrinkleMac kernel[0]: [IOBluetoothHCIController][staticBluetoothHCIControllerTransportShowsUp] -- Received Bluetooth Controller register service notification
Jan 14 21:01:13 KrinkleMac kernel[0]: [IOBluetoothHCIController::setConfigState] calling registerService
Jan 14 21:01:13 KrinkleMac kernel[0]: [AppleBluetoothHCIControllerUSBTransport][ClearFeatureInterruptEndpointHalt] -- ClearPipeStall returned e000404f
Jan 14 21:01:13 KrinkleMac kernel[0]: IOBluetoothUSBDFU::probe
Jan 14 21:01:13 KrinkleMac kernel[0]: IOBluetoothUSBDFU::probe ProductID - 0x821A FirmwareVersion - 0x0041
Jan 14 21:01:13 KrinkleMac kernel[0]: [BroadcomBluetoothHCIControllerUSBTransport][start] -- completed
Jan 14 21:01:13 KrinkleMac kernel[0]: [IOBluetoothHCIController][staticBluetoothHCIControllerTransportShowsUp] -- Received Bluetooth Controller register service notification
Jan 14 21:01:13 KrinkleMac.local blued[6615]: kBTXPCUpdateUserPreferences gConsoleUserUID = 501
Jan 14 21:01:14 KrinkleMac kernel[0]: [IOBluetoothHCIController::setConfigState] calling registerService
Jan 14 21:01:39 KrinkleMac kernel[0]: USBF:          145183.427          AppleUSBHubPort[0xffffff803c3d2600]::FatalError - Port 3 of Hub at 0xfa110000 reported error 0xe00002c0 while doing clearing port feature (1)
Jan 14 21:01:39 KrinkleMac kernel[0]: USBF:          145183.722          IOUSBCompositeDriver[0xffffff803ae3be00](CompositeDevice) GetFullConfigDescriptor(0) returned NULL
Jan 14 21:01:41 KrinkleMac kernel[0]: IOBluetoothUSBDFU::probe
Jan 14 21:01:41 KrinkleMac kernel[0]: IOBluetoothUSBDFU::probe ProductID - 0x821A FirmwareVersion - 0x0041
Jan 14 21:01:41 KrinkleMac kernel[0]: [BroadcomBluetoothHCIControllerUSBTransport][start] -- completed
Jan 14 21:01:41 KrinkleMac kernel[0]: [IOBluetoothHCIController][staticBluetoothHCIControllerTransportShowsUp] -- Received Bluetooth Controller register service notification
Jan 14 21:01:41 KrinkleMac kernel[0]: [IOBluetoothHCIController::setConfigState] calling registerService
Jan 14 21:01:59 KrinkleMac kernel[0]: IOBluetoothUSBDFU::probe
Jan 14 21:01:59 KrinkleMac kernel[0]: IOBluetoothUSBDFU::probe ProductID - 0x821A FirmwareVersion - 0x0041
Jan 14 21:01:59 KrinkleMac kernel[0]: [BroadcomBluetoothHCIControllerUSBTransport][start] -- completed
Jan 14 21:01:59 KrinkleMac kernel[0]: [IOBluetoothHCIController][staticBluetoothHCIControllerTransportShowsUp] -- Received Bluetooth Controller register service notification
Jan 14 21:01:59 KrinkleMac kernel[0]: [IOBluetoothHCIController::setConfigState] calling registerService
Jan 14 21:02:02 KrinkleMac kernel[0]: USBF:          145206.333          AppleUSBHub[0xffffff80476a9000]::ConfigureHub(hub @ 0xfa110000) No config descriptor, retrying
Jan 14 21:02:02 KrinkleMac kernel[0]: USBF:          145206.634          AppleUSBHub[0xffffff80476a9000]::ConfigureHub(hub @ 0xfa110000) No config descriptor, after retry, resetting the port (1)
Jan 14 21:02:12 KrinkleMac kernel[0]: IOBluetoothUSBDFU::probe
Jan 14 21:02:12 KrinkleMac kernel[0]: IOBluetoothUSBDFU::probe ProductID - 0x821A FirmwareVersion - 0x0041
Jan 14 21:02:12 KrinkleMac kernel[0]: [BroadcomBluetoothHCIControllerUSBTransport][start] -- completed
Jan 14 21:02:12 KrinkleMac kernel[0]: [IOBluetoothHCIController][staticBluetoothHCIControllerTransportShowsUp] -- Received Bluetooth Controller register service notification
Jan 14 21:02:12 KrinkleMac kernel[0]: [IOBluetoothHCIController::setConfigState] calling registerService
Jan 14 21:02:12 KrinkleMac kernel[0]: [AppleBluetoothHCIControllerUSBTransport][ClearFeatureInterruptEndpointHalt] -- ClearPipeStall returned e000404f
Jan 14 21:02:12 KrinkleMac kernel[0]: USBF:          145216.648          AppleUSBHubPort[0xffffff803a385000]::FatalError - Port 1 of Hub at 0xfa110000 reported error 0xe000404f while doing get status (first in port status change)
Jan 14 21:02:12 KrinkleMac kernel[0]: USBF:          145216.649          AppleUSBHubPort[0xffffff8038a3ba00]::FatalError - Port 2 of Hub at 0xfa110000 reported error 0xe00002c0 while doing clearing port feature (1)
Jan 14 21:02:13 KrinkleMac kernel[0]: IOBluetoothUSBDFU::probe
Jan 14 21:02:13 KrinkleMac kernel[0]: IOBluetoothUSBDFU::probe ProductID - 0x821A FirmwareVersion - 0x0041
Jan 14 21:02:13 KrinkleMac kernel[0]: [BroadcomBluetoothHCIControllerUSBTransport][start] -- completed
Jan 14 21:02:13 KrinkleMac kernel[0]: [IOBluetoothHCIController][staticBluetoothHCIControllerTransportShowsUp] -- Received Bluetooth Controller register service notification
Jan 14 21:02:13 KrinkleMac kernel[0]: [IOBluetoothHCIController::setConfigState] calling registerService
Jan 14 21:02:13 KrinkleMac kernel[0]: [AppleBluetoothHCIControllerUSBTransport][ClearFeatureInterruptEndpointHalt] -- ClearPipeStall returned e000404f
Jan 14 21:02:13 KrinkleMac kernel[0]: E:[AppleBluetoothHCIControllerUSBTransport]WARNING !!!! [AppleBluetoothHCIControllerUSBTransport::DeviceRequestCompleteHandler] error 0xe00002ed (kIOReturnNotResponding)
Jan 14 21:02:13 KrinkleMac kernel[0]: USBF:          145217.575          AppleUSBHubPort[0xffffff80398bf400]::FatalError - Port 2 of Hub at 0xfa110000 reported error 0xe00002c0 while doing get status (first in port status change)
Jan 14 21:02:15 KrinkleMac kernel[0]: USBF:          145219.525          AppleUSBHubPort[0xffffff8039e80800]::FatalError - Port 2 of Hub at 0xfa110000 reported error 0xe000404f while doing getting port status (2)
Jan 14 21:02:15 KrinkleMac kernel[0]: USBF:          145219.525          AppleUSBHubPort[0xffffff8038c87e00]::FatalError - Port 1 of Hub at 0xfa110000 reported error 0xe00002ed while doing getting port status (2)
Jan 14 21:02:15 KrinkleMac kernel[0]: USBF:          145219.525          AppleUSBHubPort[0xffffff803a123000]::FatalError - Port 3 of Hub at 0xfa110000 reported error 0xe000404f while doing getting port status (2)
Jan 14 21:02:15 KrinkleMac kernel[0]: USBF:          145219.529          AppleUSBHubPort[0xffffff8039e80800]::FatalError - Port 2 of Hub at 0xfa110000 reported error 0xe00002ed while doing get status (first in port status change)
Jan 14 21:02:15 KrinkleMac kernel[0]: USBF:          145219.530          AppleUSBHubPort[0xffffff8038c87e00]::FatalError - Port 1 of Hub at 0xfa110000 reported error 0xe00002ed while doing get status (first in port status change)
Jan 14 21:02:15 KrinkleMac kernel[0]: USBF:          145219.530          AppleUSBHubPort[0xffffff803a123000]::FatalError - Port 3 of Hub at 0xfa110000 reported error 0xe000404f while doing get status (first in port status change)
Jan 14 21:02:16 KrinkleMac kernel[0]: USBF:          145221.123          AppleUSBHubPort[0xffffff803a123000]::FatalError - Port 1 of Hub at 0xfa110000 reported error 0xe00002c0 while doing clearing port feature (1)
Jan 14 21:02:16 KrinkleMac kernel[0]: USBF:          145221.123          AppleUSBHubPort[0xffffff8039e80800]::FatalError - Port 2 of Hub at 0xfa110000 reported error 0xe00002c0 while doing clearing port feature (1)
Jan 14 21:02:16 KrinkleMac kernel[0]: USBF:          145221.125          AppleUSBHubPort[0xffffff8038c87e00]::FatalError - Port 3 of Hub at 0xfa110000 reported error 0xe00002c0 while doing get status (first in port status change)
Jan 14 21:02:22 KrinkleMac kernel[0]: USBF:          145226.307          AppleUSBHubPort[0xffffff803a123000]::FatalError - Port 3 of Hub at 0xfa110000 reported error 0xe00002c0 while doing clearing port feature (1)
Jan 14 21:02:22 KrinkleMac kernel[0]: USBF:          145226.373          AppleUSBHubPort[0xffffff8038c87e00]::FatalError - Port 1 of Hub at 0xfa110000 reported error 0xe00002c0 while doing get status (first in port status change)
Jan 14 21:02:23 KrinkleMac kernel[0]: USBF:          145228.196          AppleUSBHubPort[0xffffff8039fd0c00]::FatalError - Port 2 of Hub at 0xfa110000 reported error 0xe000404f while doing getting port status (2)
Jan 14 21:02:23 KrinkleMac kernel[0]: USBF:          145228.196          USBF:          145228.196          AppleUSBHubPort[0xffffff803a261e00]::FatalError - Port 1 of Hub at 0xfa110000 reported error 0xe00002ed while doing getting port status (2)AppleUSBHubPort[0xffffff803a123000]::FatalError - Port 3 of Hub at 0xfa110000 reported error 0xe000404f while doing getting port status (2)
Jan 14 21:02:23 KrinkleMac kernel[0]: USBF:          145228.200          AppleUSBHubPort[0xffffff803a261e00]::FatalError - Port 1 of Hub at 0xfa110000 reported error 0xe00002ed while doing get status (first in port status change)
Jan 14 21:02:23 KrinkleMac kernel[0]: USBF:          145228.200          AppleUSBHubPort[0xffffff803a123000]::FatalError - Port 3 of Hub at 0xfa110000 reported error 0xe000404f while doing get status (first in port status change)
Jan 14 21:02:23 KrinkleMac kernel[0]: USBF:          145228.200          AppleUSBHubPort[0xffffff8039fd0c00]::FatalError - Port 2 of Hub at 0xfa110000 reported error 0xe00002ed while doing get status (first in port status change)
Jan 14 21:02:25 KrinkleMac kernel[0]: USBF:          145229.331          [0xffffff8038559600] The IOUSBFamily is having trouble enumerating a USB device that has been plugged in. It will keep retrying. (Port 1 of Hub at 0xfa100000)
Jan 14 21:02:25 KrinkleMac kernel[0]: USBF:          145229.766          [0xffffff8038559600] The IOUSBFamily was not able to enumerate a device.
Jan 14 21:02:26 KrinkleMac kernel[0]: USBF:          145230.963          [0xffffff8038559600] The IOUSBFamily is having trouble enumerating a USB device that has been plugged in. It will keep retrying. (Port 1 of Hub at 0xfa100000)
Jan 14 21:02:26 KrinkleMac kernel[0]: USBF:          145230.963          [0xffffff8038559600] The IOUSBFamily was not able to enumerate a device.
Jan 14 21:02:28 KrinkleMac kernel[0]: IOBluetoothUSBDFU::probe
Jan 14 21:02:28 KrinkleMac kernel[0]: IOBluetoothUSBDFU::probe ProductID - 0x821A FirmwareVersion - 0x0041
Jan 14 21:02:28 KrinkleMac kernel[0]: [BroadcomBluetoothHCIControllerUSBTransport][start] -- completed
Jan 14 21:02:28 KrinkleMac kernel[0]: [IOBluetoothHCIController][staticBluetoothHCIControllerTransportShowsUp] -- Received Bluetooth Controller register service notification
Jan 14 21:02:28 KrinkleMac kernel[0]: [IOBluetoothHCIController::setConfigState] calling registerService
Jan 14 21:02:38 KrinkleMac kernel[0]: USBF:          145242.843          AppleUSBHub[0xffffff803c64b000]::ConfigureHub(hub @ 0xfa110000) No config descriptor, retrying
Jan 14 21:02:38 KrinkleMac kernel[0]: USBF:          145243.145          AppleUSBHub[0xffffff803c64b000]::ConfigureHub(hub @ 0xfa110000) No config descriptor, after retry, resetting the port (1)
Jan 14 21:02:40 KrinkleMac kernel[0]: IOBluetoothUSBDFU::probe
Jan 14 21:02:40 KrinkleMac kernel[0]: IOBluetoothUSBDFU::probe ProductID - 0x821A FirmwareVersion - 0x0041
Jan 14 21:02:40 KrinkleMac kernel[0]: [BroadcomBluetoothHCIControllerUSBTransport][start] -- completed
Jan 14 21:02:40 KrinkleMac kernel[0]: [IOBluetoothHCIController][staticBluetoothHCIControllerTransportShowsUp] -- Received Bluetooth Controller register service notification
Jan 14 21:02:40 KrinkleMac kernel[0]: [IOBluetoothHCIController::setConfigState] calling registerService
Jan 14 21:02:47 KrinkleMac kernel[0]: IOBluetoothUSBDFU::probe
Jan 14 21:02:47 KrinkleMac kernel[0]: IOBluetoothUSBDFU::probe ProductID - 0x821A FirmwareVersion - 0x0041
Jan 14 21:02:47 KrinkleMac kernel[0]: [BroadcomBluetoothHCIControllerUSBTransport][start] -- completed
Jan 14 21:02:47 KrinkleMac kernel[0]: [IOBluetoothHCIController][staticBluetoothHCIControllerTransportShowsUp] -- Received Bluetooth Controller register service notification
Jan 14 21:02:47 KrinkleMac kernel[0]: [IOBluetoothHCIController::setConfigState] calling registerService
Jan 14 21:02:54 KrinkleMac.local com.apple.usbmuxd[34]: _handle_timer heartbeat detected detach for device 0x147-192.168.178.13:0!
Jan 14 21:03:03 KrinkleMac kernel[0]: BRCM2070 Hub::terminate(kIOServiceSynchronous) timeout
Jan 14 21:03:04 KrinkleMac kernel[0]: USBF:          145268.325          AppleUSBHubPort[0xffffff8039bc4c00]::FatalError - Port 3 of Hub at 0xfa110000 reported error 0xe00002c0 while doing get status (first in port status change)
Jan 14 21:03:20 KrinkleMac kernel[0]: USBF:          145285.139          [0xffffff8038559600] The IOUSBFamily is having trouble enumerating a USB device that has been plugged in. It will keep retrying. (Port 1 of Hub at 0xfa100000)
Jan 14 21:03:21 KrinkleMac kernel[0]: USBF:          145285.572          [0xffffff8038559600] The IOUSBFamily was not able to enumerate a device.
Jan 14 21:03:22 KrinkleMac kernel[0]: USBF:          145286.868          [0xffffff8038559600] The IOUSBFamily is having trouble enumerating a USB device that has been plugged in. It will keep retrying. (Port 1 of Hub at 0xfa100000)
Jan 14 21:03:23 KrinkleMac kernel[0]: USBF:          145288.132          [0xffffff8038559600] The IOUSBFamily was not able to enumerate a device.
Jan 14 21:03:24 KrinkleMac kernel[0]: USBF:          145288.882          [0xffffff8038559600] The IOUSBFamily is having trouble enumerating a USB device that has been plugged in. It will keep retrying. (Port 1 of Hub at 0xfa100000)
Jan 14 21:03:25 KrinkleMac kernel[0]: USBF:          145289.385          [0xffffff8038559600] The IOUSBFamily was not able to enumerate a device.
Jan 14 21:04:05 KrinkleMac kernel[0]: USBF:          145329.455          AppleUSBHubPort[0xffffff803a24e400]::FatalError - Port 1 of Hub at 0xfa110000 reported error 0xe00002c0 while doing clearing port feature (1)
Jan 14 21:04:05 KrinkleMac kernel[0]: USBF:          145329.456          AppleUSBHubPort[0xffffff8038a96200]::FatalError - Port 2 of Hub at 0xfa110000 reported error 0xe00002c0 while doing clearing port feature (1)
Jan 14 21:04:05 KrinkleMac kernel[0]: USBF:          145329.492          AppleUSBHubPort[0xffffff803a9a6600]::FatalError - Port 3 of Hub at 0xfa110000 reported error 0xe00002c0 while doing get status (first in port status change)
Jan 14 21:04:06 KrinkleMac kernel[0]: USBF:          145330.483          AppleUSBHubPort[0xffffff803a24e400]::FatalError - Port 3 of Hub at 0xfa110000 reported error 0xe00002c0 while doing get status (first in port status change)
Jan 14 21:04:06 KrinkleMac kernel[0]: USBF:          145330.703          IOUSBCompositeDriver[0xffffff803b7c3700](CompositeDevice) GetFullConfigDescriptor(0) returned NULL
Jan 14 21:04:06 KrinkleMac kernel[0]: USBF:          145330.703          IOUSBCompositeDriver[0xffffff803c98b400](CompositeDevice) GetFullConfigDescriptor(0) returned NULL
Jan 14 21:04:09 KrinkleMac kernel[0]: USBF:          145333.634          [0xffffff8038559600] The IOUSBFamily is having trouble enumerating a USB device that has been plugged in. It will keep retrying. (Port 1 of Hub at 0xfa100000)
Jan 14 21:04:09 KrinkleMac kernel[0]: USBF:          145334. 67          [0xffffff8038559600] The IOUSBFamily was not able to enumerate a device.
Jan 14 21:04:10 KrinkleMac kernel[0]: USBF:          145334.916          [0xffffff8038559600] The IOUSBFamily is having trouble enumerating a USB device that has been plugged in. It will keep retrying. (Port 1 of Hub at 0xfa100000)
Jan 14 21:04:10 KrinkleMac kernel[0]: USBF:          145335.347          [0xffffff8038559600] The IOUSBFamily was not able to enumerate a device.
Jan 14 21:04:16 KrinkleMac kernel[0]: USBF:          145340.675          [0xffffff8038559600] The IOUSBFamily is having trouble enumerating a USB device that has been plugged in. It will keep retrying. (Port 1 of Hub at 0xfa100000)
Jan 14 21:04:16 KrinkleMac kernel[0]: USBF:          145341.108          [0xffffff8038559600] The IOUSBFamily was not able to enumerate a device.
Jan 14 21:04:18 KrinkleMac kernel[0]: USBF:          145343.300          [0xffffff8038559600] The IOUSBFamily is having trouble enumerating a USB device that has been plugged in. It will keep retrying. (Port 1 of Hub at 0xfa100000)
Jan 14 21:04:19 KrinkleMac kernel[0]: USBF:          145343.803          [0xffffff8038559600] The IOUSBFamily was not able to enumerate a device.
Jan 14 21:04:20 KrinkleMac kernel[0]: USBF:          145344.644          [0xffffff8038559600] The IOUSBFamily is having trouble enumerating a USB device that has been plugged in. It will keep retrying. (Port 1 of Hub at 0xfa100000)
Jan 14 21:04:23 KrinkleMac kernel[0]: USBF:          145348. 42          [0xffffff8038559600] The IOUSBFamily was not able to enumerate a device.
Jan 14 21:04:24 KrinkleMac kernel[0]: USBF:          145348.868          [0xffffff8038559600] The IOUSBFamily is having trouble enumerating a USB device that has been plugged in. It will keep retrying. (Port 1 of Hub at 0xfa100000)
Jan 14 21:04:24 KrinkleMac kernel[0]: USBF:          145349.299          [0xffffff8038559600] The IOUSBFamily was not able to enumerate a device.
Jan 14 21:04:30 KrinkleMac kernel[0]: USBF:          145355. 76          [0xffffff8038559600] The IOUSBFamily is having trouble enumerating a USB device that has been plugged in. It will keep retrying. (Port 1 of Hub at 0xfa100000)
Jan 14 21:04:30 KrinkleMac kernel[0]: USBF:          145355. 76          [0xffffff8038559600] The IOUSBFamily gave up enumerating a USB device after 10 retries. (Port 1 of Hub at 0xfa100000)
Jan 14 21:04:30 KrinkleMac kernel[0]: USBF:          145355. 76          [0xffffff8038559600] The IOUSBFamily was not able to enumerate a device.
Jan 14 21:04:42 KrinkleMac kernel[0]: IOBluetoothUSBDFU::probe
Jan 14 21:04:42 KrinkleMac kernel[0]: IOBluetoothUSBDFU::probe ProductID - 0x821A FirmwareVersion - 0x0041
Jan 14 21:04:42 KrinkleMac kernel[0]: [BroadcomBluetoothHCIControllerUSBTransport][start] -- completed
Jan 14 21:04:42 KrinkleMac kernel[0]: [IOBluetoothHCIController][staticBluetoothHCIControllerTransportShowsUp] -- Received Bluetooth Controller register service notification
Jan 14 21:04:44 KrinkleMac kernel[0]: [AppleBluetoothHCIControllerUSBTransport][ClearFeatureInterruptEndpointHalt] -- ClearPipeStall returned e000404f
Jan 14 21:05:20 localhost bootlog[0]: BOOT_TIME 1358193920 0
Jan 14 21:05:26 localhost com.apple.launchd[1]: *** launchd[1] has started up. ***
Jan 14 21:05:26 localhost com.apple.launchd[1]: *** Shutdown logging is enabled. ***
Jan 14 21:05:41 localhost com.apple.launchd[1] (com.apple.automountd): Unknown key for boolean: NSSupportsSuddenTermination
Jan 14 21:05:41 localhost kernel[0]: PMAP: PCID enabled
Jan 14 21:05:41 localhost kernel[0]: Darwin Kernel Version 12.2.0: Sat Aug 25 00:48:52 PDT 2012; root:xnu-2050.18.24~1/RELEASE_X86_64

I've recorded the logs several times now and although a lot is variable (likely unrelated errors and crap). The following 5 lines consistently occur right before the freeze:
1/18/13 11:06:10.000 PM kernel[0]: IOBluetoothUSBDFU::probe
1/18/13 11:06:10.000 PM kernel[0]: IOBluetoothUSBDFU::probe ProductID - 0x821A FirmwareVersion - 0x0041
1/18/13 11:06:10.000 PM kernel[0]: [BroadcomBluetoothHCIControllerUSBTransport][start] -- completed
1/18/13 11:06:10.000 PM kernel[0]: [IOBluetoothHCIController][staticBluetoothHCIControllerTransportShowsUp] -- Received Bluetooth Controller register service notification
1/18/13 11:06:24.000 PM kernel[0]: [AppleBluetoothHCIControllerUSBTransport][ClearFeatureInterruptEndpointHalt] -- ClearPipeStall returned e000404f
1/18/13 11:07:22.000 PM bootlog[0]: BOOT_TIME 1358546842 0
1/18/13 11:29:27.000 PM kernel[0]: IOBluetoothUSBDFU::probe
1/18/13 11:29:27.000 PM kernel[0]: IOBluetoothUSBDFU::probe ProductID - 0x821A FirmwareVersion - 0x0041
1/18/13 11:29:27.000 PM kernel[0]: [BroadcomBluetoothHCIControllerUSBTransport][start] -- completed
1/18/13 11:29:27.000 PM kernel[0]: [IOBluetoothHCIController][staticBluetoothHCIControllerTransportShowsUp] -- Received Bluetooth Controller register service notification
1/18/13 11:30:02.000 PM kernel[0]: [AppleBluetoothHCIControllerUSBTransport][ClearFeatureInterruptEndpointHalt] -- ClearPipeStall returned e000404f
1/18/13 11:31:39.000 PM bootlog[0]: BOOT_TIME 1358548299 0

Macbook Pro Keyboard and Trackpad Not Working

few days ago, my Macbook Pro keyboard and trackpad started to act very oddly.
Basically, the keyboard doesn't work at all. I press down the keys, and all I get is that error message sound. The volume and display brightness keys seem to work, but almost all of the others just won't type anything. it-s like any key command or alt would stay pressed so when i click any key its trying to perform other function instead of just typing the letter. that-s probably the reason why the trackpad is also being very odd. When I first turn on the laptop, it seems to work as normal. I can click on an application, and it opens. But about one minute after the laptop first starts, it's like anywhere I click on the trackpad is a right-click. To open an application, I click like I normally would but instead of opening, a menu pops up as if I right-clicked. This happens in Finder and everywhere else that I've tested (for instance, I can't drag any Finder windows to different positions on the screen, because it acts as if I right-clicked instead of left-clicked), no matter whether I tap or click the trackpad.
I have reset my permissions, but that didn't fix anything. I verified the hard drive and it said there were no problems. A big issue is that I can't do anything that requires me to type in my password, since I can't type anything. I tried to reset the PRAM, but I don't think that it even registered me pressing the Command-Option-P-R keys when I booted up, so i just removed the battery for a while, i am not sure that did anything at all.
i tried to reinstall the os, i had mavericks and i installed a fresh mountain lion but the problem persists. i recently installed virtualbox and the keyboard seems to work right as long as i do not press any of the following keys command, alt, shift, etc.. if i press any of them same thing happens. i found that if i connect a usb keyboard everything works, but when i use the inbuilt keyboard the problem is back and a i have to connect disconnect the usb keyboard to be able to type or use the trackpad normally.
any help would be appreciated.
Thank you.

No one cared enough to answer.

Macbook Pro's keyboard and trackpad aren't functioning well, please help, thank you!

Dear Apple Support and Apple Communities,
hopefully this question will be easily understood and will be answered with answers that can help, useful and beneficial. I will explain the problem, story that I guess began the problem, specs and information of the Notebook and so on.
I love products produced by the brand, Apple, but they can get broken, ruined or destroyed. So, I do try my best to take care of devices that I have well. Although, my father bought a Macbook Pro last year, around November or December, 2013(I THINK). I don't think it's very old, maybe 3 - 5 months, but it should be in a good condition. I have dropped it many times, hopefully that won't effect the problem. Now, the problem, the Notebook is a beautiful device that I would love to keep using, but I don't really know how to use it properly and in the CORRECT/RIGHT/GOOD/SAFE way. If possible, can you list methods/ways to do those things? If so, thank you! Anyway, back to the topic, the Notebook's keyboard has a problem, some keys aren't responding, especially the alphabets/letters, I guess some other keys worked because I did the PRAM RESET. Anyway, the trackpad is also not functioning well, sometimes, when I right click the trackpad or when I click the entire surface with one finger(RIGHT CLICK OR SOMETHING ELSE), it would left click, I found a way to fix is, put the Notebook to sleep by closing the cover, hopefully that's alright. Anyway, it all began, I guess, when I was brushing my teeth. I dislike to waste time, so I used the Notebook and brushed my teeth simultaneously. I guess Saliva was being produced because of the acidic substance(TOOTHPASTE)? Anyway, my mouth had a lot of liquid in it, could have been Saliva, water and toothpaste. So, Physics, natural forces, Gravitational force occurred, some of the liquid left my mouth and onto the keyboard. I didn't panic because I think I heard that keyboard could not or did not suck in a lot of liquid, but I did clean it up. Anyway, the Notebook including the keyboard and trackpad were functioning like normal. I guess after three hours, something happened to the Notebook. I think I was using Safari in FULLSCREEN MODE and suddenly an application or software for another application appeared. It was requesting permission for an update, I think. I updated it and suddenly, the Notebook went haywire. Probably not immediately, but I guess the Notebook did go haywire. I tried searching for ways to fix it, but not much could fix or solve the problem. Hopefully your answer-s will fix or solve the problem, thank you.
Specs :
MacBook Pro
13-inch, Mid 2012
Processor 2.5 GHz Intel Core i5
Memory 4 GB 1600 MHz DDR3
Graphics Intel HD Graphics 4000 1024 MB
Serial Number (COULD BE DANGEROUS AND RISKY TO BE GIVEN)
Software OS X 10.9.2 (13C64)
Built-in Display
13-inch (1280 x 800)
Intel HD Graphics 4000 1024 MB graphics
Memory (4 GB)
The Mac contains 2 memory slots, each of which accepts
a 1600 MHz DDR3 memory module. All memory slots are currently in use.
INFORMATION
The Notebook has a few dents, I guess. I tried to open the keys to check for toothpaste or liquids. My brother told me that toothpaste is dense, probably the answer? My other brother told me that the keyboard and/or trackpad are/is "shocked"(LIQUID AND ELECTRICITY, NOT SUCH GOOD COMBINATIONS). Hopefully this is enough to be counted as detailed and informative. Thank you for your time! Take care!

Take it to an Apple Store for diagnosis and repair. This will not be free, dropping the Mac and dropping liquids on it are not covered by the warranty.

Keyboard and trackpad unresponsive on retina macbook pro

The keyboard and the trackpad on my 1 month old retina display stopped working.
Restart and PRAM resets don't work and holding down D to start hardware test does not work.
Power button works, so the keyboard and trackpad might work after couple of restarts.
i7 2.6, 16gb, 256
Mountain Lion 10.8.2
Any ideas?

If you want to try a hardware test, try holding down option-D (works for me for some reason). However...
If a SMC reset doesn't fix anything, then I would take the machine into your local Apple Store or AASP. You shouldn't be having such problems with a new machine.
Try the SMC reset first - I doubt that it will fix anything.
Clinton

Keyboard and trackpad unresponsive after computer is woken from sleep or battery runs out

I am having problems after my battery runs out completely or when I open my macbook a day later with the battery charged. If my battery runs out, after I plug it in and turn it on, the first thing that appears is the login page and there is a dark grey background instead of my normal blurred background, and the user picture is shifted to the right. After I enter my password a small white bar at the bottom loads and my normal login page loads, but this time my keyboard and trackpad are unresponsive. I have to wait for the display to go to sleep, close my macbook and then open it for my keyboard and trackpad to work. Sometimes I have to repeat this process more than once. The same thing happens when I wake up my computer with full battery after a nights sleep, and instead of being able to wake it up just by opening the lid I have to turn it on with the power button. Please help I know this isn't normal behavior. I have already reset the SMC and PRAM with no success and this problem was there before and after I upgraded from Mavericks to Yosemite.
Thanks

if any one ever has this problem, i figured it out. you have to reset the PRAM AND NVRAM. to do so...
hold down the command+option+P+R keys before starting the computer and wait for 2 start up tones. done and done.

Keyboard and trackpad temporarily unresponsive after mac is woken from sleep or battery runs out

I am having problems after my battery runs out completely or when I open my macbook a day later with the battery charged. If my battery runs out, after I plug it in and turn it on, the first thing that appears is the login page and there is a dark grey background instead of my normal blurred background, and the user picture is shifted to the right. After I enter my password a small white bar at the bottom loads and my normal login page loads, but this time my keyboard and trackpad are unresponsive. I have to wait for the display to go to sleep, close my macbook and then open it for my keyboard and trackpad to work. Sometimes I have to repeat this process more than once. The same thing happens when I wake up my computer with full battery after a nights sleep, and instead of being able to wake it up just by opening the lid I have to turn it on with the power button. Please help I know this isn't normal behavior. I have already reset the SMC and PRAM with no success and this problem was there before and after I upgraded from Mavericks to Yosemite.
Thanks

I'm having same issue with my PB as Scott. Much appriciated if someone could help.
15" PB G4 (Dec. 2005) Mac OS X (10.4.5)

Replacement keyboard and trackpad

Hello,
I have a 15inch Macbookpro mid-2010 (A1286) with retina display. Need to replace the keyboard and trackpad - split water on it! - No insurance/guarantee
Will the keyboard from any Macbookpro fit in another? I was going to buy a used one but getting one in my model mac with UK buttons is difficult (the enter button is different on US versions - won't fit in the body). In other words can I buy a keyboard from a 13inch or 17inch Macbookpro and install it?
Trackpad looks like it varies per size of screen so I need to get one from a 15inch Macbookpro - does it matter which model?
Any advice welcome!

creative89 wrote:
Will the keyboard from any Macbookpro fit in another?
NO!
You will have to use parts from the identical model MBP that you have. They may look the same on the outside, but internally there are many subtle differences in the inside from model year to model year.
Look at the iFixit.com and Powerbookmedic.com web sites for parts and instructions.
Ciao.

Can I pair my Mac with two wireless keyboards and trackpads?

I have a MacBook Pro. I want to have external display (and wireless keyboard and trackpad) at all 3 places I work. Is that possible? I read that it's possible to have a wireless keyboard work with multiple devices, but I couldn't find if it works the other way. thanks

I have two offices and I move my Mac between them. I have paired both wiresless keyboards and when I show up at the other office it just pairs automatically.

Keyboard and trackpad on macbook pro retina (13") not working sometimes

Hi - not sure if everyone has had the same problem as well.
For me, the keyboard and trackpad sometimes just don't work and when that happens, the bluetooth sign seems to be different (as attached here).
Does someone know how to solve it?
Much obliged!

For hardware related issues reset PRAM and SMC
Reset PRAM. http://support.apple.com/kb/PH4405
Reset SMC. http://support.apple.com/kb/HT3964
Choose the method for:
"Resetting SMC on portables with a battery you should not remove on your own".
If this does not help, contact Apple.
Best.

Keyboard and trackpad are not working, Keyboard and trackpad are not working

I'm using MBP 15" late 2008 with Maverick OS. A couple of days ago, the internal keyboard and trackpad are not working at all. I did all the troubleshooting. I even reformat it; installing the snow leopard and re-installing the maverick but no good result. I believe there's no problem with my keyboard because i can still do PRAM on my lappy. Everytime i'm booting up my MBP, it always looking for bluetooth trackpad and keyboard. I have not used those bluetooth peripherals from day 1 i've started using MBP. I just read on the internet about the same problem has happened on MBP 13" retina and APPLE fixed it by updating the software. I wish Apple will also do something for the old MBP to fix the intermal keyboard and trackpad problem.

Reset SMC. http://support.apple.com/kb/HT3964
Choose the method for:
"Resetting SMC on portables with a battery you should not remove on your own".

Mid 2011 Macbook Air - Yosemite keyboard and trackpad stopped working, the only button that worked was the power button, only one USB port works.

I have a Mid 2011 Macbook Air.
Upgraded to Yosemite last week.
Three days ago I was using my Macbook Air for the first time since upgrading to Yosemite. I had been using my Macbook Air for approximately 30 minutes, I was using safari and the keyboard and trackpad stopped working (would not respond). The only button that worked was the power button.
I rebooted and they were still not working. I plugged in a USB mouse and external USB keyboard, only one USB port would work (the Left USB port if looking at the screen) so I had to swap between keyboard and mouse.
After logging in there is a bluetooth icon at the top of the screen with a sawtooth line through it. Bluetooth is unavailable and the bluetooth icon is missing from the system preferences menu.
If I run a hardware test by holding D (on USB keyboard) at startup it says that no problems are found and at the conclusion of the test the keyboard and trackpad start working again. When I log on the bluetooth is working again.
I shut down the Macbook Air and when I started it again the keyboard and trackpad and right side USB ports were all not working again. I logged in using the USB keyboard and mouse and the bluetooth not available sawtooth icon had returned.
I ran the hardware test again and at the conclusion of the test the trackpad and keyboard started working again.
I have tried deleting com.apple.Bluetooth.plist and com.apple.Bluetooth.plist.lockfile from /Library/Preferences/ and tried resetting SMC and Power Functions but this did not fix the issue. The only thing that seems to work is running a hardware test - obviously I don't want to do this every time I use the computer.
I do not believe any hardware is faulty/damaged - I think it has something to do with bluetooth/Yosemite.
I do not have the Macbook with me at the moment, if you have suggestions that I can try or additional checks/info you require please let me know and I can get back to you.
Thanks,
John

Hi!
I have exactly the same problem, and I can't find any solution.
I can't even track down the root of the problem: the Bluetooth/Wifi module? The trackpad? The keyboard/top case? The logicboard?
I've tried all the usual: SMC/PRAM reset, clean install, kext cache clearing.
Any suggestion is greatly appreciated!

The keyboard and trackpad on MacBook Air (13-inch, Mid 2013) computers may stop functioning at the Personalize step when installing Windows 7 64bit

The keyboard and trackpad on MacBook Air (13-inch, Mid 2013) computers may stop functioning at the Personalize step when installing Windows 7 64bit.

1. Reset PRAM. http://support.apple.com/kb/PH4405
2. Reset SMC.     http://support.apple.com/kb/HT3964
    Choose the method for:
    "Resetting SMC on portables with a battery you should not remove on your own".
If this does not help, contact Apple.

Keyboard and trackpad stop responding briefly

I have a late 2012 (current generation) MacBook Air with all software up to date.
Every so often (sometimes multiple times per day, sometimes not at all) my keyboard and trackpad will stop responding to input for 1-10 seconds.
This has been happening since the computer was new.
Every time I go to the Console after I regain control I see the following:
[date] [time] Dock[processID]: no information back from LS about running process
There does not seem to be any prerequisite to that line, sometimes it's the only output written in the last 30 seconds.
Does anyone have any idea what's going on here?

If this were happening to me I would suspect a third party software conflict.

Macbook pro Late 2011 13.3 inch i7 keyboard and trackpad not working bluetooth showing a cross sign and no usb mouse is detected. Almost dead keyboard and mouse. Earlier same problem used to be solved by opening the lower cover and closing it.

My macbook pro 13.3 inch i7 late 2011 edition has previously encountered unresponsive trackpad and keyboard. To solve that, I used to open the back cover and then close it. It has been working fine since that. Yesterday, same thing happened, this time I noticed that bluetooth icon is showing a cross sign across it and keyboard and trackpad were unesponsive. After some time , everything worked fine and bluetooth sign was back to normal. Then , suddenly it went back to the problem. I shut it down by holding the power button. When I booted it again, I could not login because keyboard and trackpad were not working. I attached a HP mouse it didnt work. I opened the back cover disconnected the battery and then connected it again, didnt worked. Since then , I have tried many things and nothing has solved the problem.

@sanjampet
As you suggested I reset the smc, in the first boot nothing worked. In the second boot, it all worked like a charm. I thought that my problem is resolved now. To test it, I shut it down properly. Next morning, I powered it on, all things i.e, keyboard, trackpad, bluetooth etc. worked and I thought that problem has been solved. When I was just going to visit apple forum to reply you, the same problem reappeared. A sawtooth cross over bluetooth icon, keyboard not working, trackpad not working,no usb mouse working which worked well when it was fine. I reset smc so many times again and again but same problem continued. Isn't it a problem of the firmware?
Next time when it will work, I will update its firmware.
My macbook was bought in dec2011 so no warranty now.

Display, keyboard and trackpad

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