Display not working after Skype update - won't come back on after reboot

New to Skype, downloaded upgrade to my desktop last night, installed and was working. Rebooted as requested, and the display will not come on at all, stays black. I can hear Windows 7 booting up and getting to password, but I can't see it or do anything with it.

Please,  run the DirectX diagnostics tool. Go to Windows Start  and in the Run box type dxdiag.exe and press the OK button. This will start the DirectX diagnostics program. Run this diagnostics and save the results to a file. Please, attach this file to your post. Be aware that you will have to zip this file before attaching it here.

Similar Messages

  • New (3mo) macbook air screen goes black and sometimes won't come back on after I unplug it from the power cord.  Any ideas why it is doing this? Sometimes I have to hold power button for 10 seconds for it to shut off then back on.

    New (3mo) macbook air screen goes black and sometimes won't come back on after I unplug it from the power cord.  Any ideas why it is doing this? Sometimes I have to hold power button for 10 seconds for it to shut off then back on. Sometimes holding the power button for a second is enough for it to come back on.

    I took it to the Genius Bar, and they identified it as a hardware issue. Just got it back today. Parts replaced were:
    620-5629 Display Module — Symptom: Distored/blurred/focus video issue
    605-3284 Top Case with Keyboard — Symptom: specific key(s) do not work
    So far so good. I'd suggest taking it in and not trying to work around it — it's a rare hardware issue (given the number of threads about it) and should be replaced.

  • HT4061 My Ipone 3GS Actually Won't come back On After I Tried to Do the last update. How can I fix it?

    After I Tried to do the lastest update on my iphone 3gs, it wouldn't come back on, now it just keeps flashing on and off.

    See Here  >  http://support.apple.com/kb/HT1808
    You may need to try this More than Once...
    But... if the Device has been Modified... this will Not necessarily work.

  • My onscreen keyboard disappeared and it won't come back.  I rebooted twice and still nothing?

    the onscreen keyboard just disappeared.  I googled as a question and found some advice that said to reboot - which I did, but it still wont come back.  i wouldn't be able to do do anything on it if I didn't have a bluetooth wireless keyboard - thank goodness.  anyone have any advice?

    Perhaps it's time to restore.
    iTunes: Backing up, updating, and restoring your iPhone, iPad, or iPod touch software

  • After choosing ", it  won't come back

    No one in the Quark forum is able to help with this so I thought I'd ask some of you wizards here for suggestions.
    Every other time I hide Quark or bring another app to the front, when I try to switch back to Quark (via Command+Tab, clicking app or doc icon in Dock or clicking on an open Quark doc window), there is no response and I have to force quit.
    Also having constant Hide Quark problems. 9 out of 10 days Quark cannot be hid using the Hide Quark menu or keyboard shortcut - nothing happens. The only way to hide Quark is to click the yellow "Put in dock" dot on title bar. No problems with any other app.
    Force quitting 4-5 times a day is having a bad effect on productivity. As far as I know - we're using the latest OS and latest Quark. What gives?

    I've just upgraded to osx 10.5.2 - figuring this problem would be taken care of with this update... I was wrong. Is there any other workaround other than... going to InDesign... Back to Mac OS 10.4.12... or upgrading to Quark 7.x?
    Any help would be much appreciated.

  • Is there a fix to touch not working? All updates are done. Intermittent problem

    Is there a fix to touch not working? All updates are done. Intermittent problem

    Do a reboot by holding both the power and home buttons until the apple logo appears, ignore the red slider if that appears.
    If that does not help, take it to an Apple store genius bar and have the techs check it out to make sure there is not a hardware issue.

  • I have recently upgraded my iMac Intel G5 iSight to OS 10.6.8 and now the internal mic does not work with skype or facebook. I can here static when playing back clips. Do I need to update firmware or reload old sys parts

    I have recently upgraded my iMac Intel G5 iSight (iMac5,1) to OS 10.6.8 and now the internal mic does not work with skype or facebook. I can here static when playing back clips. Do I need to update firmware or reload old system parts. I have zapped PRAM. The blue indicator in system audio panel will appear for a second as I slide the bar for internal mic but then it disappears. Is there a fix?

    The sound seems very faint but can here static on playback.

  • Zen Xtra 40 Gb Display Not Work

    I have checked the database and cannot find if anyone is having the same problem as I am, When I turn on my ZenX the display doesn't work. When I connect it to my PC the music shows up so I know my music is still there. Is there a way to get the unit display working again I have tried updating the drivers and still no display any help would be greatly appreciated. Thanks CRS

    First let me say I like my zen xtra. Lots of disk space and excellent sound. I had to take a long buss trip with my daughters sixth grade class last year and would have gone mad if I had not been able to tune the kids out.
    I'm having the same display problem. Resetting the player with a paper clip turns the display back on for a while. But after about 0 to 5 minutes, it goes blank again and won't come back on until I reset again. Anybody have any other ideas? Is it a bad display, a loose conection, a soft problem, etc. My player is definitely out of warrent.
    Thanks.

  • TS5216 My camera is not working with Skype

    I just bought MBA a couple months ago now my camera is not working with skype. all im seeing here you guys said u gonna work on it. I was wondering for how long we have to wait for this to be fixed. I think its unfair if we buy mac product and cant use it with other people who does not have mac. It's not good for business, im sure im not the only one who's suffering out there with this. Apple fix this please. ive been waiting for too long....
    herbzf

    See this thread:
    https://discussions.apple.com/thread/5306216?tstart=0
    From Apple:
    MacBook Air (Mid 2013): FaceTime HD Camera might not work after OS X 10.8.5 update
    Yes, a fix is coming soon.

  • Satellite R630-14J - after Skype update web cam has disappeared

    Update to Skype 6.6. the Webcam disappeared. not visible in device Manager. multiple Downloads of web cam Drivers don't execute. checked bios. Rebooted machine multiple times.
    What to do to install web cam Software again?

    Hi
    To be honest I cannot understand why webcam device disappears from device manager list after skype update.
    I mean even if there would be a software problem (compatibility issues), the webcam should be listed in device manager even as an unknown device.
    However, by default, certain devices are not shown in the list. To include hidden devices in Device Manager display, click View and select Show Hidden Devices.
    However, I assume you are using Win 7 system.
    > multiple downloads of webcam drivers don't execute
    On Toshiba EU driver page you can find the webcam software.
    Maybe new Skype version damage something in registry. Would recommend uninstalling the Skype firstly. Download and install the repair tool like CCleaner. Clean registry and reboot the notebook. Now try to install the webcam software once again. Reboot the unit and check if you can use the webcam using installed webcam too.

  • Camera is not working for Skype in Mac OS Maverics

    Hi,
    I have MacBook Pro (Mid 2012).  I have updated it to MAC OS Maverics.
    Since then camera is not working for Skype (Version 6.8.0.351)- only at the start it works for few seconds and then it freezes.
    It was working fine with Mac OS Lion.
    Please suggest some wayout from this.

    Shirsendu wrote: ... not working for Skype (Version 6.8.0.351....
    Install Skype Update: Skype_6.9.0.517
    Message was edited by: EZ Jim
    Mac OSX 10.9

  • Caller display not worked since June 2014

    On 26/06/14 I reported a fault (VOL-**********) that the caller display function had stopped working following a thunderstorm in the area. According to the fault status this fault is showing as being corrected and closed on 02/07/14 when in fact the fault still exists. I tested the line using the BT test socket with a new BT2000 phone and this displayed ‘incoming call’ therefore my internal wiring is not part of the problem. I have also dialled the test code *#234# to check if the caller display service is available and confirmed that it is. I then tested the new BT2000 phone on the neighbour’s telephone line and this showed the caller ID for incoming calls, as did my other telephone as well; therefore none of the telephone handsets are at fault. Three times BT have informed me that the fault has been fixed and yet I still have no caller display. Reading through the forums it would appear that other people have encountered similar issues and that the problem is at the exchange, “An Openreach engineer discovered that the RS232 burst transferring the CLI number up the line was too weak and he then went down to the exchange to investigate. He then discovered that the fault lay in the ADSL device which lies between the analogue exchange equipment and the outgoing line”. 
    I’m surprised to see that BT are taking so long to trace a fault in their system last raised 5/8/2014 (VOL012-**********) and that they haven’t sent an engineer to the property or to the exchange to check the problem.
    My patience is wearing thin over this problem with my Caller Display not working as it started in mid June. I’m also becoming less enthusiastic about BT and find it harder to recommend them to others.
    My last message from BT, tells me that it should be back to normal on the 8 August. However, it is still not working. Their message that my phone should be back to normal now and if it isn’t report this to BT, is ridiculous. If an engineer had investigated what was causing the fault and found it, then he would have fixed it. However, either an engineer has not investigated the fault or BT is not competent in fixing their own service faults and makes these statements with crossed fingers?

    An engineer called yesterday and told me that he had been asked to test the line for a voice fault not a Caller Display fault. However, his testing revealed there is no line fault, CLI signal is strong and he was happy that the new BT2000 phone (bought after the lightning strike) is working properly. (This phone had also been tested on a neighbour’s phone line where it displayed the callers number). He also found that this same BT2000 phone on my line was not displaying the Caller’s number (CLI), but couldn’t offer any reason why.
    I conjectured with him that these tests must bring the problem down to a corrupted CLI signal which does not allow the phone to understand the phone number being sent.
    When the lightning struck the phone line back in June, it blew the telephone connection in the back of the Sky Box with a flash and bang (telephone cable now removed from the Sky box). It shorted the Openreach Faceplate (now replaced) so that the phones and broadband stopped working and it caused the phone to light up and react as it does when a call comes through.
    Now isn’t it possible that the lightning also travelled along the copper wire to the green cabinet just outside the house and damaged something there which is corrupting the CLI signal, but which does not not show up when the voice line is tested? If not, then there must be a problem further back in the infrastructure, possibly in the Exchange, that is causing a corrupted signal to be sent to my phone?
    He told me that another team would have to investigate the Caller Display fault as he was instructed to look into a voice issue and as a field engineer he was not able to investigate any problem that might be in the Exchange. I don’t know whether this Exchange Team would be able to investigate a problem in the Cabinet if nothing is found in the Exchange or can that only be done by a field engineer? He told me to contact BT again as he’d done all that he had been instructed to do and they would have to instigate a fault team to further investigate the problem.
    When all this is considered we have the basic problem that BT are unable to provide me with a Privacy and Caller Display Service that I have been paying for, because of a fault in their infrastructure. How much longer is it going to take before they correct the problem that’s been going on since June 2014?

  • Display not working

    Hi, 
    I am using Lenovo G510 Laptop. First I was getting an error of bad signature file which was stopping windows from loading. 
    I tried to fix it. I changed my BIOS Boot mode from UEFI to Legacy, and then system restarted. After the restart Display is totally black, like the Laptop is powered off. Hard disk light is on, battery power light also turns on when I turn on the laptop. But not showing any display. I've also tried by pulling out the battery and then pressing the power button for 30-60 seconds and then turning laptop on direct power. But it ain't working too. 
    Please any help in this matter will be highly appreciated. 
    Regards

    Dear sir,
           I gave my laptop to an  HP authorized service centre in Ernakulum (Vertex techno solutions Bangalore Pvt ltd, Ernakulum) No: 2550, on 04/12/2014 . Same time i registered my laptop complaint in hp customer support. http://h30434.www3.hp.com/t5/Notebook-Hardware/display-not-working/td-p/4760312,  informed me  that no complaint to MB and GPU . But service centre informed that complaint in motherboard and asked me to change. When I talk them about the your mail and the details that you provided they suddenly respond they can't repair the laptop at their service center, disconnected the phone. I feel very much disappoint about your authorized customer services. In the mean time I kindly request you to take immediate actions regarding these kind of activities also provide a solution to repair my lap top
    Shyju S
    Research Fellow

  • Music/iTunes Match not working properly since update to iOS 7

    Music/iTunes Match not working properly since update to iOS 7

    Try a Restart. 
    Press and hold the Sleep/Wake button for a few seconds until the red "slide to power off" slider appears, and then slide the slider. Press and hold the Sleep/Wake button until the Apple logo appears.
     Resetting your settings
    You can also try resetting all settings. Settings>General>Reset>Reset All Settings. You will have to enter all of your device settings again.... All of the settings in the settings app will have to be re-entered. You won't lose any data, but it takes time to enter all of the settings again.
    Resetting your device
    Press and hold the Sleep/Wake button and the Home button together for at least ten seconds, until the Apple logo appears. Apple recommends this only if you are unable to restart it.
    Or if this doesn't work and nobody else on the blog doesn't have a better idea you can contact Apple. 
    Here is a link to their contacts with most of the information below. 
    http://www.apple.com/contact/

  • My webcam is not working for skype and other appli...

    Hello,
    My webcam is not working for skype and other applications i have used tinychat and tango..i have updated all version of skype as you said in other topics but all of them is not working for me...my device name is vimicro usb 2.0 and i have accidently deleted that device now i have installed that device again but its not working i have seen all topics please help me  ...
    i will be very thankful to you

    Please,  run the DirectX diagnostics tool.
    Go to Windows Start and in the Run box type dxdiag.exe and press the OK button. This will start the DirectX diagnostics program. Run this diagnostics and save the results to a file. Please, attach this file to your post.
    Be aware that you will have to zip this file before attaching it here.

Maybe you are looking for