Display Problem; return possible?

Hello,
On January 16th I purchased a 20" iMac. Up until a couple days ago I was primarily using it for general internet use, iTunes, and working in GarageBand. I finally got around to hooking up my external hard drive and loaded all my programs (CS4), my photos, and my project (design) files.
It's at this point I realize the display is washing out near the bottom. Screwing with the color modes & display settings did nothing to help remedy the situation. So then I began searching the internet for solutions and only now am I realizing how bad & widespread the problems with the 20" displays are.
I checked my receipt and I'm already passed the 14 day period for returns. Is there any way to still return the Mac? As I'm assuming it's a pretty defective display. Or return it for an upgrade to the 24" inch model?
I need a little info here, what are others doing about this?
Thank You

After the 14 day exchange period has passed Apple's only obligation is to repair the unit under the terms of the warranty. You might be able to get a replacement if you call customer relations, not customer service but customer relations and explain the problem to them. To the best of my knowledge they are the only ones with the authority to authorize a replacement unit once the 14 day time period has passed.
Just remember that you catch more flies with honey than vinegar
Good Luck, and sorry to hear of your problem.

Similar Messages

Wierd lines on my display and frequent lock-ups w/ and w/o display problems

When booting I sometimes get weird lines and blocks on my display (the GRAY Apple screen) and then it hangs, other times the computer will boot and run fine for 20-30 minutes and then the display goes wonkers with blocks and lines and the computer does not respond. The only way I can get it to boot is to reset the PRAM by letting it CHIME 3x and then occasionally it will boot without issue and run, while other times I still get the blocks and lines on the display.
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Thank you in advance,
Darren
Interval Since Last Panic Report: 104960 sec
Panics Since Last Report: 5
Anonymous UUID: 7D1AEF43-7E19-4F58-A1E0-48FA992A2814
Wed Nov 18 15:49:50 2009
panic(cpu 0 caller 0x9cdb10): NVRM[0/1:0:0]: Read Error 0x00009410: CFG 0xffffffff 0xffffffff 0xd2000000, BAR0 0xd2000000 0x5d3e2000 0x084700a2, D0, P1/4
Backtrace (CPU 0), Frame : Return Address (4 potential args on stack)
0x5c99b7d8 : 0x21b2bd (0x5cf868 0x5c99b80c 0x223719 0x0)
0x5c99b828 : 0x9cdb10 (0xbb7fec 0xc209c0 0xbc3660 0x0)
0x5c99b8c8 : 0x147690d (0x8b5ac04 0x7edf004 0x9410 0xabd962)
0x5c99b908 : 0x1534e6a (0x7edf004 0x9410 0x5c99b968 0x9)
0x5c99b948 : 0xb51ca5 (0x7edf004 0x91ed004 0x0 0x0)
0x5c99b968 : 0xac155b (0x91ed004 0x5c99baa4 0x0 0x0)
0x5c99b9b8 : 0x145f290 (0x7edf004 0x3d0900 0x5c99baa4 0x0)
0x5c99bad8 : 0xab2821 (0x7edf004 0x91cf004 0x815200c 0x200)
0x5c99bb18 : 0xb1f172 (0x7edf004 0x91cf004 0xeb9bcc0 0xeb9bc04)
0x5c99bbc8 : 0xb202db (0x7edf004 0x91f0404 0x0 0x0)
0x5c99bc58 : 0x14bb7a3 (0x7edf004 0x91f0404 0x9 0x2)
0x5c99bd68 : 0x14ed407 (0x7edf004 0x91cf404 0x0 0x0)
0x5c99be98 : 0xad3934 (0x7edf004 0x91ca404 0x0 0x0)
0x5c99bec8 : 0x9d61fb (0x7edf004 0x91ca404 0x0 0x0)
0x5c99bf08 : 0x5491b5 (0x0 0x9499680 0x1 0x29c50a)
0x5c99bf58 : 0x5481e6 (0x9499680 0x1 0x5c99bf88 0x547d9d)
0x5c99bf88 : 0x548640 (0x8abaf00 0x7e9ecc0 0xe780850c 0x2a6e5f)
0x5c99bfc8 : 0x29d68c (0x8abaf00 0x0 0x10 0x88bbfc4)
Kernel Extensions in backtrace (with dependencies):
com.apple.nvidia.nv50hal(6.0.6)@0x136b000->0x17f1fff
dependency: com.apple.NVDAResman(6.0.6)@0x96f000
com.apple.NVDAResman(6.0.6)@0x96f000->0xc21fff
dependency: com.apple.iokit.IOPCIFamily(2.6)@0x932000
dependency: com.apple.iokit.IONDRVSupport(2.0)@0x961000
dependency: com.apple.iokit.IOGraphicsFamily(2.0)@0x943000
BSD process name corresponding to current thread: kernel_task
Mac OS version:
10C540
Kernel version:
Darwin Kernel Version 10.2.0: Tue Nov 3 10:37:10 PST 2009; root:xnu-1486.2.11~1/RELEASE_I386
System model name: MacBookPro3,1 (Mac-F4238BC8)
System uptime in nanoseconds: 3788331456483
unloaded kexts:
com.apple.driver.AppleFileSystemDriver 2.0 (addr 0xf02000, size 0x12288) - last unloaded 94521475551
loaded kexts:
org.virtualbox.kext.VBoxNetAdp 2.2.2
org.virtualbox.kext.VBoxNetFlt 2.2.2
org.virtualbox.kext.VBoxUSB 2.2.2
org.virtualbox.kext.VBoxDrv 2.2.2
com.bresink.driver.BRESINKx86Monitoring 5.0
com.pctools.iantivirus.kfs 1.0.1
com.apple.driver.AppleHWSensor 1.9.2d0 - last loaded 31800108689
com.apple.filesystems.ntfs 3.1
com.apple.filesystems.autofs 2.1.0
com.apple.driver.AppleHDA 1.7.9a4
com.apple.driver.AirPort.Atheros 412.19.4
com.apple.kext.AppleSMCLMU 1.4.5d1
com.apple.driver.SMCMotionSensor 3.0.0d4
com.apple.DontSteal_Mac_OSX 7.0.0
com.apple.driver.AudioIPCDriver 1.1.2
com.apple.driver.AppleIntelMeromProfile 19
com.apple.driver.ACPISMCPlatformPlugin 4.0.1d0
com.apple.driver.AppleLPC 1.4.9
com.apple.driver.AppleBacklight 170.0.14
com.apple.driver.AppleUpstreamUserClient 3.1.0
com.apple.GeForce 6.0.6
com.apple.driver.AppleUSBTrackpad 1.8.0b4
com.apple.driver.AppleUSBTCKeyEventDriver 1.8.0b4
com.apple.driver.AppleUSBTCKeyboard 1.8.0b4
com.apple.iokit.SCSITaskUserClient 2.6.0
com.apple.BootCache 31
com.apple.AppleFSCompression.AppleFSCompressionTypeZlib 1.0.0d1
com.apple.iokit.IOAHCIBlockStorage 1.6.0
com.apple.iokit.AppleYukon2 3.1.14b1
com.apple.driver.AppleAHCIPort 2.0.1
com.apple.driver.AppleSmartBatteryManager 160.0.0
com.apple.driver.AppleIntelPIIXATA 2.5.0
com.apple.driver.AppleUSBHub 3.8.4
com.apple.driver.AppleFWOHCI 4.4.0
com.apple.driver.AppleUSBEHCI 3.7.5
com.apple.driver.AppleUSBUHCI 3.7.5
com.apple.driver.AppleEFINVRAM 1.3.0
com.apple.driver.AppleRTC 1.3
com.apple.driver.AppleHPET 1.4
com.apple.driver.AppleACPIButtons 1.3
com.apple.driver.AppleSMBIOS 1.4
com.apple.driver.AppleACPIEC 1.3
com.apple.driver.AppleAPIC 1.4
com.apple.security.sandbox 0
com.apple.security.quarantine 0
com.apple.nke.applicationfirewall 2.1.11
com.apple.driver.AppleIntelCPUPowerManagementClient 96.0.0
com.apple.driver.AppleIntelCPUPowerManagement 96.0.0
com.apple.driver.DspFuncLib 1.7.9a4
com.apple.driver.AppleProfileReadCounterAction 17
com.apple.driver.AppleProfileTimestampAction 10
com.apple.driver.AppleProfileThreadInfoAction 14
com.apple.driver.AppleProfileRegisterStateAction 10
com.apple.driver.AppleProfileKEventAction 10
com.apple.driver.AppleProfileCallstackAction 20
com.apple.iokit.IOFireWireIP 2.0.3
com.apple.iokit.IO80211Family 310.6
com.apple.iokit.IOSurface 73.0
com.apple.iokit.IOBluetoothSerialManager 2.2.4f3
com.apple.iokit.IOSerialFamily 10.0.3
com.apple.iokit.IOAudioFamily 1.7.2fc1
com.apple.kext.OSvKernDSPLib 1.3
com.apple.driver.AppleHDAController 1.7.9a4
com.apple.iokit.IOHDAFamily 1.7.9a4
com.apple.iokit.AppleProfileFamily 41
com.apple.driver.AppleSMC 3.0.1d2
com.apple.driver.IOPlatformPluginFamily 4.0.1d0
com.apple.nvidia.nv50hal 6.0.6
com.apple.NVDAResman 6.0.6
com.apple.iokit.IONDRVSupport 2.0
com.apple.iokit.IOGraphicsFamily 2.0
com.apple.driver.CSRUSBBluetoothHCIController 2.2.4f3
com.apple.driver.AppleUSBBluetoothHCIController 2.2.4f3
com.apple.iokit.IOBluetoothFamily 2.2.4f3
com.apple.iokit.IOUSBHIDDriver 3.8.4
com.apple.driver.AppleUSBMergeNub 3.8.5
com.apple.driver.AppleUSBComposite 3.7.5
com.apple.iokit.IOSCSIMultimediaCommandsDevice 2.6.0
com.apple.iokit.IOBDStorageFamily 1.6
com.apple.iokit.IODVDStorageFamily 1.6
com.apple.iokit.IOCDStorageFamily 1.6
com.apple.driver.XsanFilter 402.1
com.apple.iokit.IONetworkingFamily 1.9
com.apple.iokit.IOATAPIProtocolTransport 2.5.0
com.apple.iokit.IOSCSIArchitectureModelFamily 2.6.0
com.apple.iokit.IOAHCIFamily 2.0.2
com.apple.iokit.IOATAFamily 2.5.0
com.apple.iokit.IOUSBUserClient 3.8.5
com.apple.iokit.IOFireWireFamily 4.1.7
com.apple.iokit.IOUSBFamily 3.8.5
com.apple.driver.AppleEFIRuntime 1.3.0
com.apple.iokit.IOHIDFamily 1.6.1
com.apple.iokit.IOSMBusFamily 1.1
com.apple.kext.AppleMatch 1.0.0d1
com.apple.security.TMSafetyNet 6
com.apple.driver.DiskImages 281
com.apple.iokit.IOStorageFamily 1.6
com.apple.driver.AppleACPIPlatform 1.3
com.apple.iokit.IOPCIFamily 2.6
com.apple.iokit.IOACPIFamily 1.3.0
Model: MacBookPro3,1, BootROM MBP31.0070.B07, 2 processors, Intel Core 2 Duo, 2.2 GHz, 4 GB, SMC 1.16f11
Graphics: NVIDIA GeForce 8600M GT, GeForce 8600M GT, PCIe, 128 MB
Memory Module: global_name
AirPort: spairportwireless_card_type_airportextreme (0x168C, 0x87), Atheros 5416: 2.0.19.4
Bluetooth: Version 2.2.4f3, 2 service, 0 devices, 1 incoming serial ports
Network Service: AirPort, AirPort, en1
PCI Card: pci168c,24, sppci_othernetwork, PCI Slot 5
Serial ATA Device: ST9320421ASG, 298.09 GB
Parallel ATA Device: MATSHITADVD-R UJ-857E
USB Device: Built-in iSight, 0x05ac (Apple Inc.), 0x8502, 0xfd400000
USB Device: Apple Internal Keyboard / Trackpad, 0x05ac (Apple Inc.), 0x021a, 0x5d200000
USB Device: Bluetooth USB Host Controller, 0x05ac (Apple Inc.), 0x8205, 0x1a100000
Anyone know what is causing my problems? I thought it was heat so I downloaded a CPU and FAN temperature monitor and the CPU was getting VERY HOT at first so I then ramped-up the CPU FAN SPEED to maximum - it turns out the CPU FAN was not rotating well at low speed - since then I have cleaned and checked the fans and they all work as they should and blow on high(er) when the CPU temperature is above a certain level.

S.U.
Is there a kb article or something that would illuminate what to look for in these logs, or is it a matter of learning by osmosis?
Both. I am not skilled in reading logs. It is a very technical and time consuming task for the uninitiated (me!) In scanning a log I look for the backtrace and loading dependencies. The first item in the backtrace is usually the roadblock.
Beyond that you can look at the Technical Note TN2063: Understanding and Debugging Kernel Panics
Should make for good bedtime reading. Puts you right to sleep.
c

Display Problem with RowHeader of a Scroll Pane

Hi,
I am trying to display row headers for a table using another table
Here is the code
import javax.swing.*;
import javax.swing.table.*;
public class RowNumberHeader extends JTable {
protected JTable mainTable;
public RowNumberHeader(JTable table) {
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    JComponent renderer = (JComponent)getDefaultRenderer(Object.class);
public int getRowHeight(int row) {
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class RowNumberTableModel extends AbstractTableModel {
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    public int getColumnCount() {
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    public Object getValueAt(int row, int column) {
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}and then
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A refresh of the entire screen (minimize/maximize) seems to resolve the problem. I am using jdk1.4.1 in Windows 2000.
Any ideas?
Sylvain

Again the problem is that when you click on the row headers, some row header rows go blank (completely white) so you can't see what they show.
ie say I have table
Row 1 - 1 2 3
Row 2 - 2 4 5
Row 3 - 5 7 7
Row 4 - 5 6 7where Row X is the row header. So for example, if you click on Row 2, you will get something like
Row 1 - 1 2 3
Row 2 - 2 4 5
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Row 4 - 5 6 7until the screen is refreshed or you click some other row header.
hmm ok, I added calling repaint on the table whenever a row is selected and at least the display problem goes away; however, the selected indexes from the event don't always match the index of the row selected. I think actually that may be the source of the display problem.
Here is the code I added in the constructor:
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Weird event display problem in week view

Hi. I'm getting a weird display problem in week view. First time this has ever happened.
Some events appear to be missing, but when i double click on where I know the event is supposed to be, a new event is created (as excepted), and the missing events suddenly appear. When i move forward or back by a week, and then return to the week in question, the missing events are gone again. But, I can see the missing events in day view or month view.
Any ideas?

Dean,
Next, try reinstalling the Mac OS X v10.6.2 Update (Combo).
If that is unsuccessful:
1. Use iCal>Export...>for each one of your individual calendars.
2. Delete all but one of your calendars.
3. Create a calendar and name it "Test."
4. Delete the calendar which remained after step #2.
5. Quit iCal.
6. Remove the iCal plist, and drag the iCal plist file to your Desktop.
7. Log out/in or restart.
8. Restart iCal and use iCal>File>Import...for each one of the calendars that you exported in step #1.
9. Delete the "Test" calendar, and any "Home/Work" calendar which was automatically created when you opened iCal in step #8.
;~)

Display problem in macbook pro 13

I have been facing a display problem in my macbook pro (mid 2010, 13 inch) for more than six month. I talked to many persons from applecare and conformed to their advice. but the problem remains same. I went to apple authorised service provider at least 8 times. they changed my logic board, RAM etc. the problem remains same.
finally, I talked to applecare again. they adviced me to run fresh Lion installation and observe the machine without any thridd party software. I got the same problem.
when I call them, every person attending the call advices me new thing ! they are very polite and say: "if you have this problem again, please inform me." unfortunately, when I write them again about the same problem they do not care it !!!
I am very much frustated and psychologically tired with this issue.
Thanks a lot for your assistance.

I can only do wild guesses at this popint, only thing I can think of on your end is possible AC power problems, but I've not been impressed with Apple's quality since the 68K or Beige days.
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Display problem

Product name-15-p001TX
Operating systems-Windows 8.1
Respected to whom so ever is concern,
In my notebook pc i have an display problem, some times while working on it, it blinks automatically. sometimes it is bright and some times it is lite. The coustmer care had asked me to download intel high defination(HD) graphics driver and nvida graphics driver. i have downloaded intel high defination(HD) graphics driver but it had not insatlled on my laptop the error occured was that " the system does not meet the minimum requriements." now i am downloading nvida graphics driver which is of about 434 MB.
So i request you to please give me proper solution to my problems. i request you to provide my correct solutions as soon as possible. my mail id is [edited personally identifiable information] and my mob no is [edited personally identifiable information].
Thank you.

Hello @Ronny123 welcome to the HP Forums.
I see that you're having a display problem, that you've spoken to support and they were having you update the drivers. I will try to assist you with this.
The steps that you were provided are on the correct path, as you ran into an issue with this. Please trying installing the following drivers while in Safe Mode.
Intel High-Definition (HD) Graphics Driver
NVIDIA Graphics Driver
Please ensure that you install them in that order.
If you run into the same problem in Safe Mode, start the computer back up normally and try the steps provided in this document: Display Quality Issues.
If those both fail, do a system refresh: Refresh Your PC to Resolve Problems (Windows 8).
Let me know if any of the above was able to help you with this issue.
Thank you for posting on the HP Forums.
I worked on behalf of HP.

Display problem in my hp pavilion -15e015tx the screen blinks and get freeze for a second

i am using hp pavilion 15-e015tx running window 8 i had complained on 18 oct 2014 regarding the display problem. my case id is 4739018980. till now the issuse is not solved. the engineer came , checked the laptop and said quotation will be send within few days and tookaway his service charges Rs.1400. Still waiting for the quotation .every time i call in hp support service they tell they will send quotation the same day but there is no response. pls send the quotatiom as soon as possible. i am feedup calling hp support care now.
"very bad support service"
"3rd class customer service"

Hi @Poo0507 ,
I just sent you a private message. If you are not sure how to check your forum messages this post, has instructions.
Please click “Accept as Solution ” if you feel my post solved your issue.
Click the “Kudos Thumbs Up" on the right to say “Thanks” for helping!
Thank you,
BHK6
I work on behalf of HP

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Hi everyone,
I'm having a display problem in a standard report with break formatting on first column and repeat headings on break. Whenever I start a new page and a new group of data starts, the heading for the break is displayed 2 times. If the new page doesn't start with a new group, there's no problem.
I've made an exemple there : http://apex.oracle.com/pls/apex/f?p=25160:9
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On the second page, the group #2 begins and the header is repeated.
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Hi all,
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Is it possible to workaround it????
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Weird iMac/iTunes/iPod display problem

iPod Touch G5, IOS 8.02
iMac desktop OS 10.9.5
This began when my WiFi sync stopped working. As far as I can recall, it was coincident with loading IOS-8. For what it's worth, my WiFi sync with my original iPad (IOS-5.1.1) has been flawless.
I tried a reboot but it didn't help so I did a Restore. That solved the problem and, as far as I can determine, the iPod is working properly in all respects. However, it created a problem with iTunes...
After the Restore, the app displays on the iTunes screens show perhaps a third or a half of my apps grayed out. See screen shot below. You'll notice that the issue affects both Apple apps and non-Apple apps. This did NOT happen before the Restore. All apps look properly and work properly on the iPad (at least the half dozen that I tried).
Note that this problem does NOT appear with the 5.1.1 iPad.
I rebooted the iPod several times and nothing changed. I tried a sync several times and nothing changed. I did another Restore and it appeared to solve the problem - all apps displayed properly on iTunes. Unfortunately, when I shut down iTunes and opened it up again the problem returned. This happens with both with a WiFi connection and a cable connection.
I tried a third Restore (yes, I'm a glutton for punishment). Same result. Problem temporarily resolved but returned after iTunes shut down and re-open.
I trashed the Preferences plist file and allowed iTunes to create a new one. No change. I repaired Permissions. No change.
I tried to trash the iTunes application so that I could reload a brandy new version but a message appeared stating iTunes can not be modified or deleted because it’s required by the IOS.
Any clues?
iTunes displaying iPod IOS 8.02:
iTunes displaying iPad IOS 5.1.1
Result when attempt is made to trash iTunes:

I ended up contacting AppleCare through the Chat agent and after a few misses, he instructed me to do an archive and install and presto - the problem is gone. I guess I had a corrupted installation from the factory.....

Weird iTunes iPod display problem

iPod Touch G5, IOS 8.02
iMac desktop OS 10.9.5
This began when my WiFi sync stopped working. As far as I can recall, it was coincident with loading IOS-8. For what it's worth, my WiFi sync with my original iPad (IOS-5.1.1) has been flawless.
I tried a reboot but it didn't help so I did a Restore. That solved the problem and, as far as I can determine, the iPod is working properly in all respects. However, it created a problem with iTunes...
After the Restore, the app displays on the iTunes screens show perhaps a third or a half of my apps grayed out. See screen shot below. You'll notice that the issue affects both Apple apps and non-Apple apps. This did NOT happen before the Restore. All apps look properly and work properly on the iPad (at least the half dozen that I tried).
Note that this problem does NOT appear with the 5.1.1 iPad.
I rebooted the iPod several times and nothing changed. I tried a sync several times and nothing changed. I did another Restore and it appeared to solve the problem - all apps displayed properly on iTunes. Unfortunately, when I shut down iTunes and opened it up again the problem returned. This happens with both with a WiFi connection and a cable connection.
I tried a third Restore (yes, I'm a glutton for punishment). Same result. Problem temporarily resolved but returned after iTunes shut down and re-open.
I trashed the Preferences plist file and allowed iTunes to create a new one. No change. I repaired Permissions. No change.
I tried to trash the iTunes application so that I could reload a brandy new version but a message appeared stating iTunes can not be modified or deleted because it’s required by the IOS.
Any clues?
iTunes displaying iPod IOS 8.02:
iTunes displaying iPad IOS 5.1.1
Result when attempt is made to trash iTunes:

I've just looked on the iTunes Store and there is now only episode 118 of "The Week In Media", so presumably the Podcast's producers have removed the faulty file.
It's the Podcast's producer who provides the Podcast as a file - complete with its faults. The faulty file will be replaced, by the producer, when they realise there is a problem. It would be their (the producer's) responsibility to remove the faulty file. And therein lies the problem. If they do not remove the faulty file, iTunes and your iPod have to cope as best as they can with what appears to be two copies of the same file, with the same name!
Imagine twin people, both with the same name! No wonder the iPod plays both!
The resolution lies with the Podcast's producers. As with all Podcasts, they are completely independent of iTunes and Apple. All iTunes does is look for new episodes of the programmes you tell it to look for and then go and fetch them from where ever the producer stores them. They are not in the iTunes Store.
Write to the producer of the podcast to let them know of your experience. Of course, they may not care!
Actually, having proofread my reply, it occurs to me that what may be happening is that your iTunes is downloading the faulty file as soon as it's available, and then downloading the second, correct version when that becomes available, because it simply sees a new Podcast, not a replacement. The answer still lies with the producer. Perhaps they do not realise what is happening. Once again, write to them and let them know. Quote me if you wish.
I personally think it's unlikely that Apple will devote resources to fix someone else's errors. I wouldn't if it was my business.

OO4 character Display Problem

Hi All,
I am using Oracle OLE objects to connect to Oracle 9.2 DB
The NLS Language for the Database is AMERICAN_AMERICA.AR8ISO8859P6
the client is using also the same NLS.
When I retrive the information using OO4 some varchar2(Arabic Language) are return incorrectly from the DB, however when I use ADO on the same clinet it's correctly retrive all Data.
I've only on home at my PC, and its NLS language is correct, even when I use SQL*Pluse the characters are displayed correctly.
I also retrieved the NLS_LANG from the application using "SELECT USERENV ('LANGUAGE') FROM DUAL"
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I think after all it is a problem with the either:
a. OS installer, which should really try to delete fonts which are duplicated by new system fonts
b. OS which should give precedence to new system fonts over old system fonts where there are two the same, especially when the system fonts are in /System/Library/Fonts and the old ones are in /Library/Fonts
The major annoyance is that this problem appeared with Leopard and took me hours of searching to figure out its origin - when you don't know if it is a character entry problem (which I thought) or a character display problem (which it turned out to be). In the end the fix was simple - delete the superceded fonts.

Flex 4.5, destructionPolicy="never" and display problem

Hello,
in my firstView I have destructionPolicy="never", when in my secondView I click on the back hardware button, return in the firstView, if the orientation phone change, I have a display problem : the background appear and the spark component scroller doesn't work on my android phone.
Thanks.

Known bug. https://bugs.adobe.com/jira/browse/SDK-30126

MacBook Pro and Cintiq 12UX display problems?

Hi,  
I'm not sure if this is the right place to post this so I'm sorry if it isn't - this is just the only place I could think of to ask about a display problem?
I’ve just got the new model Cintiq 21UX, and I’m running it off one of the newer model MacBook Pro’s (using Apples adapter to connect the two).
Everything seems to be working fine, although on the Cintiq’s screen I get flickering green pixels in darker areas of the screen? The confusing thing is it doesn’t happen all the time, it just seems to be the one particular ‘shade’ of dark grey/dark tones it happens on - an example is if I move an image around then its the same area of colour it has problems with across the screen, or if I zoom in the effected area gets bigger etc. I can also edit the colour to a slightly different shade and the problem stops so it can’t be a dead/frozen pixel. If I turn on the mirror display option it is still only the Cintiq display that is effected.
I currently run the MacBook using the Nvidia 9600M GT, I did try switching to the 9400M but it made the situation a lot worse and caused green pixels lines to flash horizontally across the screen.
I can save the image or drag the window that the problems happening on and drag it back to the MacBooks’ screen and there is no problem with the pixels there - it’s only on the Cintiq display.
I was just wondering if this is either a fault with the Cintiq tablet itself, or possibly a problem with the MacBook?
If it’s useful the spec of the MacBook is: 
Late 2008 unibody 15.4”
Mac OS X v10.6.3 Snow Leopard
2.8 GHz Intel Core 2 Duo
4 GB 1067 MHz DDR3
Nvidia GeForce 9600M GT & 9400M
I’m not sure what other spec would be of use but if theres more I can let you know.
Any help would be appreciated, as it works fine other than this occational green flicker, and it’ll cost me a lot to send of either the Cintiq or the MacBook off for a service or replacement in the UK?
Cheers!

It could just be bad. Do you have another computer to try it with?

Display problems in Mail messages with image attachment

Issue: Seeing intermittent display problems in Mail messages with image attachments
Annoyance level: minor, but Apple techs need to pass it along
Details: Regardless of mail client sending to iPhone (Outlook, OWA, Yahoo, Gmail) there are intermittent and what appear to be random occurrances of the pic being half rendered and/or the pic never loading (followed by message saying it can't be retrieved from server). In some instances the picture then appears fully rendered without a problem. Note: Image sizes varied from 14KB to 450KB

Hi,
I'm not familiar with C#, but if possible try the following:
1. Removing all thead and tbody tags from the body of the message.
2. Changing all inline CSS to embedded CSS.
I've seen a user said the message stopped showing up after making the changes.
If the issue persists, please note, since Outlook 2007, Outlook opens the HTML Email and converts it to Microsoft Word format before displaying it to the user. What happens during this process is that many CSS attributes and HTML support is completely removed.
Some of the most notable absences are background-image, and padding and margin support. Hardly can we do much about this, so the message "If there are problems with how this email is displayed, click here to view it in a web browser" is actually
a good workaround when we face this problem.
Regards,
Melon Chen
TechNet Community Support
It's recommended to download and install
Configuration Analyzer Tool (OffCAT), which is developed by Microsoft Support teams. Once the tool is installed, you can run it at any time to scan for hundreds of known issues in Office
programs.

Bootcamp display problems - aluminium iMac

Hi
I have an aluminium iMac and I have recently installed windows on it. Everything went fine but there seems to be a problem with the display driver?
What happens is that when I'm doing something, the computer seems to freeze (music lags) then the display goes black and the computer runs as normal (the music starts playing normally again.)
I thought it was only when I was playing Counter Strike Source but it happens when I'm not too. Is anyone else experiencing this? Any fixes/ suggestions?
I've tried repairing bootcamp drivers but to no avail.
Thanks

I was having Display Problems on my Intel 20" iMac- weird artifacts, lines, distortion of parts of the screen, weird color patterns, etc... all seemed to happen mostly during viewing video on the computer.
I worried that it was the card itself, and after about 4-5 years of use, was simply going bad-- and some articles and posts I found online seemed to confirm that this was possible--
I kept reading and eventually found posts about using smcFanControl to raise the fan rpm manually to try to keep things cooler in there... It seemed to work somewhat but not really, and the artifacts would continue and the computer itself was hot. The temp was usually constantly around 145F with lots of artifacts and distortion. When it wasn't running video or being used a lot, it would cool down and the artifacts would wane.
I found a step by step guide on ifixit.com to opening the iMac body to replace various components, etc. so I got the bright idea of opening it and blowing it out with compressed air.
It wasn't that hard to open and the guide was easy to follow, I went as far as removing the screen, which exposed one side of the guts and the fans. I blew it all out, it was dusty in there, and a lot of dust came out.
I put it all back and am running a netflix movie- temp is staying at about 125 +- and there are no artifacts...!!
I think I might have actually fixed it-- If you have a mac that is running hot and has weird screen artifacts, behavior, etc... I suggest dusting it and blowing out vents, fans, etc to allow it to run cooler....
Oh, My computer is way out of warranty, and I don't have AppleCare, and everything is backed up, etc... open at your own risk, knowing you will probably void any warranty.

Display Problem; return possible?

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